Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The Pelham Hotel is in the heart of downtown New Orleans. Minutes from the iconic French Quarter, Harrah's Casino, Caesar's Superdome, the Convention Center and Warehouse Arts District, distinctive styling, uncompromised convenience and a friendly staff await you. Historically located on a site that was formerly the plantation of Jean Baptist Lemoyne de Bienville, founder of New Orleans, The Pelham Hotel offers a grand scale of personal service and attention to detail in an intimate boutique setting reminiscent of old-world European grace. The hotel offers 65 uniquely appointed guestrooms featuring grand 18-foot ceilings, original old brick walls, crown molding and 10-foot-tall windows. Each room is fitted in imported white linens, duvets and modern furnishings. In-room amenities include a self-programmable safe, iron and ironing board, hair dryer and radio alarm clocks. Marble floors, granite vanity tops and curved shower rods adorn each bathroom. Adjacent to The Pelham Hotel is the highly acclaimed Ruby Slipper Restaurant, featuring local flavors such as BBQ Shrimp & Grits and Bananas Foster Pain Perdu along with traditional favorites for breakfast and brunch.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Quiet
Languages Spoken
English
Location
444 Common St, New Orleans, LA 70130-2415
The Pelham Hotel
4.5 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
The Pelham Hotel is celebrated for its immaculate cleanliness and daily service, although a few guests have noted difficulties with on-demand cleaning. Its rooms are often admired for their quaint charm and stylishness, yet some visitors have pointed out maintenance shortfalls and noise disturbances. The hotel's atmosphere is a blend of traditional and modern elegance, and while the service is mostly commended for its friendliness, there are occasional disappointments.
Its prime location is a highlight for easy exploration of the surrounding area. Amenities are generally appreciated, though suggestions for improvement have been made.
Location
Convenient
Atmosphere
Charming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
This hotel is in the best location of all the hotels we’ve stayed in New Orleans - one block off Canal St/French Quarter and close to the St Charles streetcar as well. We booked in the Annex Building and the room was large, quiet, and bright. Housekeeping did a great job daily and an issue I reported with a leaky toilet was fixed immediately - thanks! Free coffee in the mornings in the lobby was nice. They also had a water tap in the lobby with better tasting water than from the tap in the room. Coming and going the front desk staff always greeted us and we liked how the front lobby door was locked and accessible with our room key. We would definitely stay here again!
Read more
Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a fantastic stay at The Pelham Hotel in New Orleans! If you’re looking for a boutique hotel with character, a prime location, and modern comforts, this is a solid choice.
The Good: • Perfect Location – Right on the edge of the French Quarter, so you’re close to the action but away from the all-night noise. You can easily walk to Bourbon Street, Jackson Square, the Riverwalk, and Harrah’s Casino. The St. Charles streetcar is also just a short walk away for easy access to the Garden District. • Charming, Historic Feel – The hotel has a beautiful old-world charm with high ceilings, exposed brick, and classic decor. It’s got that New Orleans vibe without feeling dated. • Comfy Rooms – The bed was super comfortable with soft, high-quality linens, and the room itself was very clean. • Mini-Fridge & Coffee Maker – Unlike some boutique hotels, The Pelham provides a mini-fridge and a Keurig coffee machine, which was great for storing leftovers and enjoying morning coffee in the room. • Daily Housekeeping – Our room was refreshed every day, which was a pleasant surprise since many hotels have cut back on this service. • Friendly Staff – The front desk team was always helpful and happy to offer recommendations for food and attractions. • Good Water Pressure – After a long day exploring, a strong, hot shower was much appreciated!
Read more
Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at The Pelham Hotel
Responded 3 weeks ago
sja150290, it's wonderful to hear you had a great time at The Pelham Hotel! The team is delighted you appreciated the unique charm and prime location, along with the comforts provided. They are happy to know their recommendations added to your New Orleans experience. They look forward to the opportunity to welcome you back soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
The Pelham Hotel was a gem right off of the French Quarter. It was just a two-block walk to the Canal Street streetcar and many restaurants but it was quiet at night, which was essential with our 9 yr old traveling with us. The room on the fourth floor was clean with a large bathroom stocked with Grown Alchemist toiletries. When we arrived in the room, the cute Victrola radio was on and tuned to a local station playing music, which was very welcoming. The staff was super friendly and made breakfast reservations for us at The Ruby Slipper (excellent breakfast). The only drawback was that the hot water took a solid five minutes to warm up in the morning, but once hot, the shower pressure was great. I would definitely return here!
Read more
Date of stay: January 2023
Value
Location
Service
Room Tip:Â The hot water takes awhile to warm up, but it's worth the wait.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EVERYTHING is a la cart... there are no microwaves in the rooms... the staff was very friendly and helpful. The windows were drafty. The shower design was not thought out completely, we had to use multiple towels to keep the floor from getting drenched. They should put shower curtains in their showers... the hotel we stayed at in Vegas has the same design for their showers but they put shower curtains in all of their showers for this very reason.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:Â they have a noise ordinance in the hotel from 10pm to 8am...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wow. We stayed for five days four nights. It was myself, wife and daughter. We were all very impressed walking into the hotel. It has a beautiful quaint lobby. The hotel has recently had a major renovation, May 2022 by my understanding. So dont pay too much attention to older photos.
We were greeted by Abigail, she was very friendly and got us checked in quickly and explained everything very thoroughly. The room was very attractive. It had a few minor minor issues, the bathroom door would stick, and the space between the bed and the wall was a bit tight, but neither one of those would stop me from staying her again. The cleaning staff was amazing. In these times that you hear of hotels lacking staff for cleaning, our room was cleaned and reset every single day.
It is a great location! It is about a block from Canal and just north of Harrah's casino. Everything is within walking distance. There is a restaurant, the Ruby Slipper at the corner of the building. Eat there at least once. You will not be disappointed. BUT.....check in before going down to the restaurant, or let the front desk know that you would like to eat there, they can get you a spot if you let them know before 6am.
The rooms are awesome, cool design. the beds were uber-comfortable. I had some of the best sleep I've had in a long time. It was very restful sleep after a long day of walking. With the hotel being located away from some of the bars etc, the area is quiet.
So the small inconveniences: the first two nights, one of our neighbors was a smoker. the smell would travel through the vents. I did not see this as the hotel's fault. The bathroom door seemed to expand after a shower. so it was a little hard to open, had to give it a shoulder hit to pop it open, but maintenance would just need to shave it down a bit.
Needless to say I would definitely stay here again and definitely recommend it without question.
Read more
Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Room Tip:Â We stayed on the third floor, with a view of common st. nice and quiet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Allison Barnette, General Manager at The Pelham Hotel
Responded Aug 2, 2022
Greetings from The Pelham! Our entire team here is so appreciative of your kind words. Thank you for giving us the opportunity to be your home-away-from-home while you were in NOLA, and we can't wait to be a part of your next adventure. Our best, Allison & The Pelham Crew
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I take some responsibility but never in a million years did I imagine a hotel would have rooms on the ground floor, facing the street. No soundproofing and you could hear every word when people walked by but the icing on the cake was the very loud garbage trucks starting at 4:45 a.m. making multiple pick up until 6:30 a.m. It's a good location but by all means make sure you reserve a room on an upper floor. When I mentioned to the front desk that our room should be half price, while friendly, he pretended it was the first time a guest had complained about the noise. We liked that the property was more atmospheric than a big name hotel but the hotel should not even offer the rooms on the ground floor.
Read more
Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Sleep Quality
Trip type: Traveled with friends
Room Tip:Â Make sure you reserve a room on an upper floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at The Pelham Hotel
Responded May 21, 2024
Maltomine, thank you for your feedback. It is unfortunate that noise was an issue during your stay. Our central location can sometimes bring street sounds, but we appreciate your comment about reserving an upper floor room for a quieter experience. Our team members always strive to offer a pleasant stay and will take your suggestions into account. We're glad to hear you appreciated the hotel's unique atmosphere and location.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a very delightful experience. Everything was perfect! Location, convenience, quite enough, helpful and kind staff, clean, unique, safety all above and beyond. The beds are cozy and the pillows adequate, even for a stomach sleeper. The rooms clean with a retro radio (yes also tv that streams or plays live tv. The huge windows and beautiful architecture and paintings give a nice annd home like feel and less hotel vibes. The exceptional staff accentuates this. Rooms have enough space with a coffee maker and small two bottle wine fridge. The front desk people were very nice and helpful with any advice you may need. We used valet for the many convenience and safety with Competitive pricing for area. after a quick call or text your car is in front in less than 15 minutes. However, we walked mostly with only short walk to attractions and meals. Close enough to walk but not loud at night. Willie’s directly across an open parking lot is great for late night chicken and local sides (don’t forget their Daquri ) after a concert or otherwise late evening.
Read more
Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at The Pelham Hotel
Responded May 30, 2024
Monyay, thank you for sharing your delightful experience at The Pelham Hotel! The team is thrilled to hear that you found everything perfect, from the location and unique architecture to the helpfulness of our colleagues. It's great that you enjoyed the cozy beds, room amenities, and our convenient valet service as well. We appreciate your kind words about the retro ambiance and hope to welcome you back for another memorable stay soon. Happy travels!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great stay at The Pelham Hotel. The hotel is in a good location and very close to the French Quarter. It’s in easy walking distance to lots of sights. The staff were all friendly and helpful. Great location for breakfast next door at The Ruby Slipper, hotel guests can get priority booking between 7am and 8am. The room was clean, a great size with high ceilings. Would definitely stay again.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PelhamGM, General Manager at The Pelham Hotel
Responded Mar 14, 2024
MariaW836, it's wonderful to hear that you appreciated The Pelham Hotel's convenient location and our dedicated team members. We are also glad to know you enjoyed our clean and spacious rooms as well as the local dining options. Your positive feedback is truly appreciated, and we would be thrilled to welcome you back in the future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here during the Super Bowl and the front desk staff at The Pelham was amazing. Shante was so helpful and accommodating our entire trip. The rooms were quaint and they provided a customized experience that was traditional NOLA. Will stay there again!
Read more
Date of stay: February 2025Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at The Pelham Hotel
Responded 4 weeks ago
Alyssa, we are thrilled you enjoyed your stay at The Pelham Hotel during the Super Bowl. Our team, especially Shante, takes pride in providing a personalized experience, and it's great to know that you appreciated the charming rooms and traditional NOLA vibe. We look forward to welcoming you back!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Let's start with check-in-it takes 45mins to 1hr. Valet? Leave your car in the middle of the street someone might get it before it's ticketed. It requires a minimum of 2 request to get your room clean and or get clean towels. Staff not rude but uninterested. No since urgency and not accommodating. Bathroom small may need new knees after the door hits them. Do not recommend.
Read more
Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:Â Stay somewhere else.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at The Pelham Hotel
Responded Jul 3, 2024
756sharis, It is concerning to hear about the challenges you faced during your stay. The issues with check-in, valet service, and room cleanliness are noted. The feedback regarding the attentiveness of our team members and bathroom size will be reviewed. Thank you for bringing these matters to our attention.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the New Orleans area.
PRICE RANGE
$132 - $227 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the pelham hotel new orleans, pelham hotel new orleans, pelham new orleans
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
65
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Which popular attractions are close to The Pelham Hotel?
Nearby attractions include The Escape Game New Orleans (0.2 miles), The Sazerac House (0.06 miles), and 21st Amendment Bar at La Louisiane (0.3 miles).