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Royal Crescent Hotel

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Traveler (11)
Room & Suite (190)
Dining (20)
Overview
535 Gravier St, New Orleans, LA 70130-2701 See on map
AMENITIES
Wifi
Parking
Breakfast Available
Non-Smoking Hotel
Restaurant
Airport Transportation
Bar/Lounge
4 Star accommodation
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Rooms
Sep 30Oct 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (22)
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1 - 5 of 20 reviews
Reviewed 3 days ago via mobile

Upon arrival we were not great or spoke to by the valet which is fine but not typical. When we checked in we were not informed the hot tun or the gym were not available and found out when trying to get a workout in....More

Thank HeartsOnFire121110
Reviewed 1 week ago via mobile

My husband and I had the misfortune to have been booked in this hotel for 2 nights between 31:7/18-2/09/18. Celebrating our 40th anniversary and so jetline cruise holidays set the hotels advising very nice 4 star hotels close to downtown New Orleans. We arrived at...More

Thank Diana d
Response from David M, General Manager at Royal Crescent HotelResponded 1 week ago

Dear Diana d, Thank you for taking the time to share your experience.I sincerely apologize for the lack of service you experienced with our Front Desk and late night staff member. Our staff has recently received 1 on 1 service expectations training from me personlly,...More

Reviewed 1 week ago

Literally one of the worst overall experiences I've had at a hotel. Multiple issues with the room and most importantly they owe me money back for charging me for parking when we didn't even have a car, and I've called MANY times and still have...More

Thank Linzee A
Response from David M, General Manager at Royal Crescent HotelResponded 1 week ago

Dear Linzee A, We sincerely appreciate you comments and are working very hard to correct many things within our hotel so that every guest experience is beyond expectations. Cynthia, our Front Desk Manager is the person to contact to correct any billing issue. I also...More

Reviewed 4 weeks ago via mobile

I have to admit, when I orginally booked my trip to NOLA on a complete whim, I was nervous after reading the reviews of this hotel. However, I was very pleased with the hotel! The room was a bargain, $68 a night. With that being...More

Thank k_g_000
Response from David M, General Manager at Royal Crescent HotelResponded 4 weeks ago

Dear k_g_000, Thank you for you wonderful review and nice rating. I am so glad you chose to stay with us despite some of our blemishes. We are working on many thing to make a great stay for our guests while we also work on...More

Reviewed August 4, 2018 via mobile

I actually had a decent stay at the hotel. This would have been a 3 / 4 star rating if they had given me my $100 deposit back. Before I get into that, I’ll leave an honest review. The staff at the front desk were...More

2  Thank Merissa B
Response from David M, General Manager at Royal Crescent HotelResponded August 13, 2018

Dear Merissa B, Thank you for staying with us and the nice comments about the staff at the front desk. I apologize for the delay in refunding the deposit taken at check in. We have stopped the practice of getting a deposit at check in...More

View more reviews
About
Description
Residential-style Boutique Hotel located in the heart of downtown New Orleans business district, 2 blocks from French Quarter. ...More Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair access
Pool
Beachfront
Room Service
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Non-Smoking Rooms
Hotel class
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Non-Smoking Rooms
Number of rooms
97
Price range
$96 - $311 (Based on Average Rates for a Standard Room)
Also Known As
The Omni Royal Crescent Hotel New Orleans
,
Omni Royal Crescent
,
Omni New Orleans
,
New Orleans Omni
Location
United States > Louisiana > New Orleans > Central Business District
Hotel class
Hotel Style
Business
,
Family
,
Romantic
,
Luxury
Room types
Non-Smoking Rooms
Number of rooms
97
Price range
$96 - $311 (Based on Average Rates for a Standard Room)
Also Known As
The Omni Royal Crescent Hotel New Orleans
,
Omni Royal Crescent
,
Omni New Orleans
,
New Orleans Omni
Location
United States > Louisiana > New Orleans > Central Business District
Photos
Traveler (11)
Room & Suite (190)
Pool & Beach (18)
Amenities (35)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
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Questions & Answers
Ask a question
MimiBellini
August 10, 2018|
AnswerShow all 4 answers
Response from David M | Property representative |
Hi MimiBellini, The hotel has been purchased and we are making many improvements to a great hotel in a phenomenal location. There are extensive plans to redesign the entire property and we hope you come see us before... More
1
Vote
Lisa P
July 31, 2018|
Answer
Response from KayJay1mom | Reviewed this property |
Not sure about how it will smell, as far as a nice view you'll see other hotels in the area
0
Votes
Lisa P
July 31, 2018|
AnswerShow all 4 answers
Response from David M | Property representative |
I will definitely work with our Executive Housekeeper the make sure your room in fresh and clean. Our views are very subjective as you have seen in past guests comments above. I will make the room assignment personally to... More
1
Vote
Room Tips
"look elsewhere, not worth it"
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