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Omni Royal Crescent Hotel

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Omni Royal Crescent Hotel
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1,178 Reviews from our TripAdvisor Community

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Showing 1,158: English reviews
Broken Arrow, United States
Reviewed 2 days ago NEW

Love the location and the service of the OMNI hotels. The welcome of the staff and the service is exceptional. Staff is always goes the extra mile if you need anything. We love the attentiveness and the warm welcome We will stay again, and choose Omni over any other hotel

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank michelesP107BO
Houston, United States
Reviewed 2 days ago NEW

This hotel was excellent from the courteous employees to the charming guest rooms. It was within walking distance to the French Quarter and downtown with plenty of restaurants nearby. Would recommend to friends and stay here again.

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Helpful?
Thank 784briannam
Washington, DC
Reviewed 3 days ago NEWvia mobile

We stayed here two years ago and had a fine visit, but this place is so much worse now. The room we got was pretty awful. The door to the room itself did did not sit flush in the door frame, which made it impossible to deadbolt the door. There is also no way of indicating to cleaning staff when...

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Helpful?
Thank Wave_Crashers
Baton Rouge, Louisiana
Reviewed 5 days ago NEW

We enjoyed our stay. The staff was exceptional and accommodating for the 2 days we were there. The noise near our room from foot traffic and other guest was a little disruptive on several occasions, but otherwise we had a good experience.

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Helpful?
Thank stephanierC9824ZL
Daniel L, Front Office Manager at Omni Royal Crescent Hotel, responded to this review

Thank you for your review. We are so pleased that you enjoyed your time with us here in New Orleans. We apologize that you experienced noise in the hallway during your time and we will look into ways that we can reduce sound from the hallways coming into guest rooms. We hope that next time you are in New Orleans,...

Chicago
Reviewed 1 week ago via mobile

We spend very little time in hotels while in New Orleans: most of our time is spent exploring, eating, drinking and having fun! - quiet location - 2 blocks from Canal / French Quarter - nice room, but bathroom was tiny (every room is different layout, do this is hit or miss...) - helpful staff

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Helpful?
Thank tmatta
Daniel L, Front Office Manager at Omni Royal Crescent Hotel, responded to this review

Thank you for your review. We are happy that our location was convenient to everything you were looking for in New Orleans. We apologize that the bathroom was a little cozy. The building is historic and that means that some of our rooms have a quirky layout. We also appreciate your kind words about our staff. We hope that we...

HOUSTON, United States
Reviewed 1 week ago

$36.00 for overnight valet parking is absurd, there were no other parking options. Ghetto area, crappy hotel, nothing to write home about. I would not recommend this hotel. I would suggest the French Quarter, if you did not drive, or a hotel that has parking if you have a vehicle.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank maryfY6466JQ
Daniel L, Front Office Manager at Omni Royal Crescent Hotel, responded to this review

Thank you for providing your feedback. Due to the development limitations that are placed on the CBD, Warehouse Districts and French Quarter, parking is scarce in the downtown. Despite that, we have the lowest parking rate of all four diamond properties in the city and work to keep our rate the most competitive. I am interested in learning more about...

Reviewed 1 week ago via mobile

Beautiful room, aside from some dodgy plumbing issues. Friendly staff. Great location if you want to get into the heart of the FQ (but a good two blocks away from the late night noise). We booked because of the rooftop hot tub: perfect for a winter dip. Would come again - thanks guys.

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Helpful?
Thank Andrew K
RoyCres-Manager, Manager at Omni Royal Crescent Hotel, responded to this review

Hello Andrew K, Thank you for reviewing the Omni Royal Crescent Hotel. We are glad you will be returning to stay with us again. It is always great to hear that one of our valued guests enjoyed their stay! Best, Jessica Price Assistant Front Office Manager

Atlanta, Georgia
Reviewed 2 weeks ago

Booked a double room for four men and got a single room. Sleeping was horrible for us but we did what we had to do which was sleep on the floor. Terrible experience and will never stay here again for anything. I thought that we would get a room like we had in the William Penn Omni which was extremely...

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1Thank miltonf2017
Daniel L, Front Office Manager at Omni Royal Crescent Hotel, responded to this review

Thank you for providing your feedback about your stay. I have researched your reservation and determined that your stay was booked through Priceline. Unfortunately, Priceline does not provide us with stay preferences prior to your arrival. Additionally, the reservation came through Priceline with only 2 guests listed on the reservation. At the time of your arrival, we were sold out...

Pace, United States
Reviewed 2 weeks ago

Very good experience. Would recommend to friends and family. Good location and cleanliness of the hotel was great. Big space in the room. Bed was comfortable. Front door staff was very friendly, front desk worker was willing to assist in maps and local activities.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank ashleygX4929SN
Daniel L, Front Office Manager at Omni Royal Crescent Hotel, responded to this review

We are very happy that we were able to make your stay with us a pleasant one. I will be sharing your comments with our front desk team as well as our housekeeping team. Your kind words motivate us to continue creating memorable experiences for all of our guests. We hope to see you again in the future. Best regards,...

Florida
Reviewed 3 weeks ago

Fist off, this is in a great location and within walking distance of many sites. But the stay was far from great. Both the facilities and staff need improvements before returning. Staff was far from helpful when issues with the room began to occur. Room was dirty and HVAC was not functional.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Lou A
RoyCres-Manager, Manager at Omni Royal Crescent Hotel, responded to this review

Lou A, I sincerely apologize that your stay was less than stellar. We appreciate your honest feedback. Please rest assured that your concerns will be addressed with the management team. We are continually striving to improve our product and services. Best, Jessica Price Assistant Front Office Manager

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Residential-style Boutique Hotel located in the heart of downtown New Orleans business district, 2 blocks from French Quarter. ... more   less 

Additional Information about Omni Royal Crescent Hotel

Address: 535 Gravier St, New Orleans, LA 70130-2701
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $125 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Royal Crescent Hotel 4*
Number of rooms: 97
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Omni Hotels & Resorts, Expedia, Cheap Tickets, Hotels.com, HotelsforEveryone and Jetsetter so you can book your Omni Royal Crescent Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Omni Royal Crescent Hotel New Orleans
Omni Royal Crescent
Omni New Orleans
New Orleans Omni
Hotel Style:
#18 Luxury Hotel in New Orleans
#29 Business Hotel in New Orleans
#32 Romantic Hotel in New Orleans
#44 Family Hotel in New Orleans
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Questions & Answers

Here's what travelers have asked, with answers from Omni Royal Crescent Hotel staff and other travelers.
13 questions
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Texas
over a year ago
Atlanta, Georgia
over a year ago
over a year ago

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Questions? Get answers from Omni Royal Crescent Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“freight train runs through area around 1 am every day and ships dock in front of hotel”
 of 5 bubbles betlowtj, 4 weeks ago | Read review
“As for one of the higher Executive Floors - provides great view.”
 of 5 bubbles latraveler393, Dec 4, 2016 | Read review
“The Premier rooms are perfect for 2”
 of 5 bubbles serina828, Nov 29, 2016 | Read review
“Quiet floors”
 of 5 bubbles 137kathleenv, Nov 16, 2016 | Read review
“rooms facing the street are very noisy, especially early in the morning.”
 of 5 bubbles Guardian41, Nov 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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