We visit NOLA anywhere from once to three times per year, every year. More times than not, we stay at the Windsor Court or Four Seasons and occasionally The Roosevelt. We broke from the norm this visit and stayed here after a three or four year absence. We were very pleased with our stay. Everything from arrival to check out was magnificent. It appears a renovation was done since our last visit and it was much welcomed and enjoyed. I will have to consider this hotel more often after this last visit. We look forward to returning and will be recommending.
Our visit was perfect. It has been a long time since I could say everything and every person was perfect. Our room was cared for as if each day was our first day, each and every person we encountered was kind, informative and acted happy to be there. The entire hotel appeared clean and well kept. Thank you for bringing the joy back to travel!
great mattress. A bit loud when moving around but so so comfortable and the room was dead quiet. Slept great. Super clean hotel and amazing employees the rooms were expensive so we may look elsewhere next time but it was a great centrally located hotel and nice amenities.
I arrived at the hotel late and after dropping luggage, went right to the bar! I was served by a beautiful young lady name, Kim, who was amazing!! She took fantastic care of me!! I’d come back just to have her as my server!! Great service with a fabulous smile!
We ate at Criollo for breakfast — AMAZING. Amazing. The beignets (as a starter) were better than any in NOLA, but the entire breakfast was phenomenal. The jalapeño biscuit with friend chicken and sausage gravy was the best I’ve had. Our server, MICHAEL, was so friendly, kind, and sweet, that we wanted to stay longer. Could not have been happier with this experience.
We had a great experience! It was elegance at its finest. But our valet experience is the reason we will come back. We met Earl Perkins We found out he had been at the hotel for 56 years!! His service was immeasurable!! He went above and beyond!!
Hotel Monteleone is a wonderful property, superb location, and the lucky recipient of a 50-year employee, Kathy, who is a remarkable lady wearing a smile every day and a positive outlook and is very deserving of being recognized by visitors to Hotel Monteleone in New Orleans LA.
Set in the midst of the French quarter, this old-fashioned gem does not disappoint. The doormen are wonderful, entrance lobby charming and every member of staff we came across polite and helpful. We spent some time at the rooftop pool, which is a lovely way to relax with fluffy towels provided and an amazing view over the quarter. Carousel bar is worth a visit just for the atmosphere and delicious choice of cocktails. Be prepared to wait for a seat at the bar. Rooms very well maintained and clean. The hotel is ideally located. We would definitely return.
I am sorry to report this was not the best experience at the Hotel Monteleone. I have stayed here several times as I am an IPrefer member, but I did not get the best IPrefer-type experience. We were booked in the new Iberville side of the hotel, and it is beautifully decorated, but the amenities are not all that great. On the positive side, we had a double queen suite, which consisted of two queen beds and a separate living area space. It also had a separate 1/2 bath in this area along with the full bath in the bedroom area. However, the refrigerator is very small, and you can barely get in 8 bottles of water (if you remove the middle shelf). There is no room for a restaurant carryout container if you wanted to put one in, even when the refrigerator is empty. For a suite costing $700/night, you would expect a reasonable sized refrigerator. In addition, the bathroom has a sliding door with an opaque glass insert. At night, a light automatically comes on under the cabinet when you walk in. The problem is the light is so bright it can wake up the person sleeping in the queen bed next to it as the light shines through the opaque glass. They need to dim this light so as not to disturb the person sleeping in the bed next to the bathroom. As for my iPrefer membership, I had a gift certificate set up for redemption, but had a difficult time getting it onto my account. At check-in, I presented the certificate to the front desk representative, but he did not know how to incorporate it onto my billing. He told me to see the concierge, who told me to see the front desk. I told the concierge I was referred to her by the front desk, so she said maybe it would be better if I handled the certificate at checkout. At checkout, I had a similar problem as the lady at the front desk stated she needed to get a manager to handle this request as she was unsure how to do it herself. Obviously, the front desk staff needs training on how to handle IPrefer clientele. This is still my go-to hotel when visiting New Orleans so I'm hoping I have a better experience the next time I visit. My prior experiences here have always been good ones, so I will chalk this up to a one-time miss.…
Kathy was one of the warmest and kindest waitresses. Would dine with her every day if possible! The beignets were delicious. All the food was delicious and hit the spot. Reasonably priced. Would recommend for any breakfast.
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