Micheal the concierge was amazing, had great customer service, and was very hospitable. The hotel itself was extremely nice and was clean and the customer service was great. They had fast check in, a nice fitness room, and a great pool.
Our visit was perfect. It has been a long time since I could say everything and every person was perfect. Our room was cared for as if each day was our first day, each and every person we encountered was kind, informative and acted happy to be there. The entire hotel appeared clean and well kept. Thank you for bringing the joy back to travel!
We stayed here for a conference, usually held at another French Quarter hotel, and we loved it. We had a wonderful mini suite that had one of the most restful beds I have ever slept in and a huge jetted tub in a beautiful marble bathroom. Hotel staff were attentive and responsive. When we couldn’t unlock our room maintenance staff changed the batteries quickly so we could get in. At nightly turndown service, housekeeping staff folded clothing we had hurriedly left laying on our bed. Banquet food was hot and delicious, not the typical cold, tough chicken or dry fish and room service was prompt. Can’t wait to come back.
We are staying at the Hotel Monteleone and it is wonderful. We have stayed all over NOLA in the past, snd this is a must for great service and comfort. Other hotels have major staff shortages but they must be paying their employees better because we have wanted for nothing. I’m highlighting Earl, the pool attendant, because he made our trip. He has doted on us, made us laugh and given us recommendations. People like Earl (well no one is just like Earl) make New Orleans. Original, real and full of character. Highly recommending this iconic hotel.
this place is unique. The attention and hospitality is exceptional. Everyone from the doorman to the cleaning crew, everyone is very very nice very cordial. Front desk is very organized, Mnawer super helpful. The bellman, Mike he is awesome super sweet man. The door guys super sweet the bartenders just stuff in general. The cleanliness is superb everything in the room super clean This place is a landmark hotel and I feel like we’re staying in a part of history. I recommend this hotel for anyone coming to New Orleans, specifically the French Quarter’s. Very well situated away from the rowdiness but close enough at walking distance. The concierge, Anita there’s two of them that attend it to me. are very very hospitable they guided me the informs me and they were following up on my outings that I was happy with everything I chose. All their suggestions were on point. We came in on a Saturday night And there was a band playing at the carousel bar, amazing music Or four days stay at the French Quarter was made more interesting and exciting by the way that we were treated by the staff at the Hotel Monteleone. I highly recommend. I came here on a friend suggestion and I will return and stay at the same place.…
Stayed her numerous times. Carousel bar is fun, rooms are great and cold! Rooftop bar was perfect and relaxing and the NOLA Colada was strong and tasty. Will definitely be back to this awesome town and to this fantastic hotel. Family friendly and fun!
From check-in with a lovely welcome bag for our yorkie to the bartenders at the Carousel Bar we had a fantastic time. I will add a write-up about breakfast separately! It is an older quaint hotel. They make you feel like there are no other guests in the hotel.
This is our favorite place to stay in New Orleans. From the history, the location, the famous Carousel (moving) Bar, to the entire staff (from Kristie, Terri, Stephanie, Dennis and Tramon behind the scenes...to Daniel the bellman.) Not too mention, you just might meet the cute "Mr. P" in the hallway. If you have the opportunity to visit NOLA, stay at the Monteleone and you won't be disappointed. ~LS
Excellent! Excellent! Excellent!! Stay in a corner suite on an upper floor if possible. You won’t regret it. The staff is wonderful! We first met MICHAEL -took care of our fish from a prior fishing trip. Then another “new” MICHAEL-bartender. EARL (xoxo) at the pool bar. Last but NOT least NOLAN who gave me a hug as we departed!! Cleaning staff, whomever I spoke to on the phone to extend my stay, to the doormen who were so sweet and so knowledgeable. Family owned hotel. It shows..
The Hotel Monteleone outdid themselves accommodating the Louisiana Association of Broadcasters Annual Convention. While planning the event, Kristie, Stephanie, Tramon, and Terri were extremely helpful and attentive to our needs and questions. Our valet Carlos was very kind and loaded a ton of things we brought down for the convention into our car. Our bellmen coming and going, Daniel and Michael, ensured our things made its way safely and were a pleasure to work with. Once the Convention was rolling, Robert and his partner, (who's name I unfortunately can't recall) were up and down between our meeting rooms, constantly ensuring everything was taken care of, from water refills to going out of their way to help our staff assemble and position a large step and repeat banner. Dennis and Kristie were constant, hard-working reliant contacts throughout our entire stay. They both truly did whatever they could to ensure our event and needs were being taken care of. Tramon and Aaron in AV definitely got their steps in walking down to Royal Rooms and always came with a solution when AV snafus arose. In the lobby, Noor was very kind and helpful as well. The catering staff, as always, were attentive and a genuine pleasure to work with. Especially Bob and his manager, who allowed Bob to play live piano for our Closing Celebration in the Riverview Room after we heard him practice during his break while the room was being set up (if you need a great piano player, hire Bob!). It was the perfect way to end our Convention. The Hotel Monteleone is one of the best places to stay in New Orleans, whether staying for a business conference or for vacation. Its a beautiful facility with rich history and wonderful employees who always seem to have a smile on their face. We will definitely be back!…