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    Sheraton New Orleans Hotel

    500 Canal St, New Orleans, LA 70130-2306
    (504) 525-2500
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    1/29/2018 1/30/2018
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    Traveler (805)
    Room & Suite (423)
    Dining (33)
    Overview
    • Excellent33%
    • Very good41%
    • Average17%
    • Poor6%
    • Terrible3%
    Travelers talk about
    “canal street” (265 reviews)
    “pelican bar” (28 reviews)
    Wifi
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    4.0 Star Hotel
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    Offers from Sheraton New Orleans Hotel
    Special Offer: Breakfast for 2 Included
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    Rooms
    Jan 29Jan 30
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,424)
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    371 - 375 of 2,304 reviews

    Reviewed March 12, 2017

    I stayed 4 days at the Sheraton Hotel in February 2017 as part of a very large group, a national charity athletic program. The staff at the Sheraton were incredibly gracious and accommodating of our group's needs. At various times during the weekend of our...More

    Thank Karen B
    Reviewed March 11, 2017 via mobile

    My wife and I just spent 3 nights, 4 days at this Sheraton and were impressed by both the facility and the friendly staff. The location on Canal St gives quick to Bourbon St and the Hop on/ Hop Off tour bus. Also has a...More

    1  Thank richandnanmassey
    Reviewed March 11, 2017

    I am a platinum for life , having stayed more than 800 nights with Starwood properties. The treatment I received while trying to change a reservation was deeply insulting and extremely rude. from bot the local reservations desk and the corporate SPG guest line.More

    Thank Christopher O
    Response from SheratonNO, Public Relations Manager at Sheraton New Orleans HotelResponded March 13, 2017

    Thank you for taking the time to share comments about your recent experience. We are very alarmed to hear that you received such unacceptable treatment and would very much like to learn the details of both of these encounters that we may address them with...More

    Reviewed March 11, 2017 via mobile

    Just left the Sheraton after a 3 night stay during a work seminar. The good: it's a very good location, on a Main Street that is near both the french quarter as well as the French Revival area. It has very good, wi-if in the...More

    Thank nlman1985
    Response from SheratonNO, Public Relations Manager at Sheraton New Orleans HotelResponded March 13, 2017

    Thank you for your review. We are pleased that you enjoyed our prime location, spacious rooms, fast WiFi, expansive lobby, state-of-the art Sheraton fitness center and efficient housekeeping services. We are sorry that you were disturbed by inconsiderate neighbors and that our Loss Prevention team...More

    Reviewed March 9, 2017

    My wife and I went to New Orleans for Mardi Gras and enjoyed our stay at the Sheraton. The hotel is located close to the French Quarter, Bourbon Street, Riverwalk just about every exciting place you may want to see. Our Governor's suite was modern,...More

    1  Thank Stan B
    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Outdoor pool
    Details
    • Price range
    • $146 - $417 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Luxury Hotel in New Orleans
    • #44 Family Hotel in New Orleans
    • #48 Business Hotel in New Orleans
    • #59 Romantic Hotel in New Orleans
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 1110
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Expedia, Hotels.com, HotelPower, HotelsforEveryone, Travelocity, Hotwire, Orbitz, Priceline, getaroom.com, HotelQuickly, Evoline ltd, Cancelon, TripOnline SA and HotelsClick so you can book your Sheraton New Orleans Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • New Orleans >
    • Central Business District
    • Also Known As
    • Sheraton New Orleans Hotel New Orleans ,
    • New Orleans Sheraton
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    Traveler (805)
    Room & Suite (423)
    Dining (33)
    Pool & Beach (23)
    Hotel & Grounds (572)
    Bathroom (37)
    Business Center & Event Rooms (37)
    Family and Play Areas (5)
    Nearby
    Central Business District
    Compared to the more evocative monikers of some other
    parts of New Orleans, the downtown’s humdrum title
    might suggest that this area is all about business and
    little else. But don’t let the bland name keep you
    away from the Central Business District. The CBD
    offers a wide range of fun things to do that would be
    touted as exceptional in less jubilant corners of the
    world. Bordered by the French Quarter, the Arts
    ...More
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    Ask a question
    Questions & Answers
    Beki K
    December 24, 2017|
    AnswerShow all 2 answers
    Response from Cubs1982 | Reviewed this property |
    Valet is generally $50/night. Google Premium Parking New Orleans and you can reserve nearby parking areas for much cheaper. We stay about 2 blocks away generally for around $31 for 24 hours.
    0
    Votes
    lamlance1964
    December 17, 2017|
    AnswerShow all 3 answers
    Response from Dawn C | Reviewed this property |
    The king suite does have 2 TV's. The breakfast is not included. It does have pay per view.
    1
    Vote
    330Claire
    September 19, 2017|
    AnswerShow all 7 answers
    Response from simon m | Reviewed this property |
    Think we had to step
    1
    Vote
    Room Tips
    "The higher, the better."
    Read review
    "Great views. I was on the 32nd floor."
    Read review
    "Ask for ones looking over the Mississippi (facing east)"
    Read review
    "Pay the upgrade for the higher floor if you want the best view."
    Read review
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