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Sheraton New Orleans Hotel

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Sheraton New Orleans Hotel
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2,105 Reviews from our TripAdvisor Community

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Showing 1,998: English reviews
Defiance, Ohio
Reviewed March 19, 2015 via mobile

I didn't actually spend the night at the hotel so I cannot comment on that. I can however comment on the courtesies of the staff that took care of the conference I attended. If the staff is any indication to how the hotel portion runs, I will without a doubt be staying here on my next trip to New Orleans.

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Helpful?
Thank seminole2a
Brittany D, Social Media Specialist at Sheraton New Orleans Hotel, responded to this review

Hi seminole2a, Thank you for taking the time to share your conference experience with us. We're always happy to welcome our guests even if they are only visiting for a short while. We're so happy you had a pleasant experience and hope to welcome you back on your next trip to the Big Easy!

Sao Paulo, SP
Reviewed March 18, 2015 via mobile

The hotel has really comfy rooms, clean and safe! Worth the Sheraton flag. But the main goal I guess it is the location! In front of french quarter but not in the middle of it! The building looks new and it was cheaper than staying at french quarter ( old and small hotels ). Starbucks inside plus Mail services. We...

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Helpful?
1Thank PaulaZampieri
Brittany D, Social Media Specialist at Sheraton New Orleans Hotel, responded to this review

Hi PaulaZampieri, Thank you for sharing! We strive to serve our guests with the best New Orleans experience at the best value. We're so happy to provide you with access to our in-house Fed Ex Business Center, Starbucks, and a convenient location to the French Quarter. We hope to welcome you back with us in 2015.

Washington DC, District of Columbia
Reviewed March 18, 2015

I never have anything bad to say about the Sheraton New Orleans. Convenient location, great customer service, and a great room. I usually check my room's bathroom for cleanliness as soon as I check in. I was happy to see that the bathroom was cleaned to my liking. That usually never happens. The hotel is located in the French Quarter...

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Helpful?
Thank Maurice W
Brittany D, Social Media Specialist at Sheraton New Orleans Hotel, responded to this review

Hi Maurice W, Thank you for your review and for sharing time with us from Baltimore. We're so happy that our room cleanliness was just what you were looking for! Thank you for joining our sustainability efforts by recycling. We value you as our guest and hope to welcome you back with us the next time you're in NOLA!

Columbus, Ohio, United States
Reviewed March 18, 2015

My wife was in for a conference and I was in for work. The location was surprisingly easy to get in and out of for my meetings outside of down town. The rooms are more spacious than other hotels in the area with similar price points. Our room was well kept and recently updated. I would stay here again for...

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Helpful?
Thank TJ M
Brittany D, Social Media Specialist at Sheraton New Orleans Hotel, responded to this review

Hi TJ M, We thank you for taking time to share your review! So happy you found our location easily accessible to all of your needs in the city! We value you as our guest and hope to welcome you back with us soon!

Houston, Texas
Reviewed March 18, 2015 via mobile

Fantastic location close to the French Quarter but without the noise! Near Harrah's and lots of shopping as well. Very nice room and view. The parking fee, however, is expensive.... But parking in that area is expensive regardless. Just know there is a parking few on top of your reservation. Seems to be a popular wedding venue as well. Saw...

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Helpful?
Thank bridalbee13
Brittany D, Social Media Specialist at Sheraton New Orleans Hotel, responded to this review

Hi bridalbee13, We value your feedback and thank you for sharing your 5-star review! So happy you enjoyed the location of our hotel and we hope to welcome you back with us soon!

Toronto, Canada
Reviewed March 17, 2015

I attended a 2 day business conference at the Sheraton New Orleans. My first night was in a fairly large room right beside the elevator. I found this too noisy and was immediately changed to a second room. This is a busy large hotel yet everything is run smoothly and orderly. Lots of staff in the lobby to assists guests....

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Helpful?
Thank meattightening
Brittany D, Social Media Specialist at Sheraton New Orleans Hotel, responded to this review

Hi meattightening, Thank you for taking the time to share your 5-star review! We're so happy our Front Desk team could accommodate your room change request and so glad you enjoyed your meals throughout the conference. It's truly our pleasure. Thank you again for your feedback, and we hope to welcome you back with us soon!

marion il
Reviewed March 17, 2015

my family and i stayed here for a spring break escape. this is a well run property with every amenity you require. from check-in to club room to room and view, everything was great. new orleans is pricey and this location is no exception and,yes, parking is also an outlandish charge but no different than other properties of this quality...

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Helpful?
Thank seasonedtraveler333
Brittany D, Social Media Specialist at Sheraton New Orleans Hotel, responded to this review

Hi seasonedtraveler333, We value for your feedback and thank you for taking the time to share such a detailed review. We're so happy you enjoyed your stay as well as all of the amenities we offer. We hope to welcome you back with us the next time you're in the Crescent City!

Reviewed March 17, 2015

We arrived at our hotel in the evening. The staff was so friendly and helpful. The front desk staff was smiling even thou they were so busy. Our room was beautiful and words can't express our view of the river front and the city.

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Helpful?
Thank Mardigirl71
Brittany D, Social Media Specialist at Sheraton New Orleans Hotel, responded to this review

Hi Mardigirl71, Thank you for taking the time to share your 5-star review! We are so pleased to hear of your positive #SheratonMardiGras experience and we hope to welcome you back with us in 2016!

Houston, Texas
Reviewed March 17, 2015

I've traveled to New Orleans many times and have never stayed here. My was I wrong not to. This is truly a gem on Canal St. From check In to checking out was breath taking. (Not to mention the view from the 45th floor). The ladies at the bar were all full of energy and very entertaining. Thank you Sheraton...

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Helpful?
Thank Jermaine H
Brittany D, Social Media Specialist at Sheraton New Orleans Hotel, responded to this review

Hi Jermaine H, We're so happy to welcome you from Houston! Thank you for taking the time to share your 5-star experience. It's our pleasure to welcome you any and every time you're in NOLA!

Sunnyvale, California
Reviewed March 17, 2015

This hotel is right on the edge of the French Quarter on Canal street, so as a tourist it's a pretty good place to be. It's out of the worst of the drunken crowds, but it makes it easy to access. I suspect that the lower floors might still be somewhat loud, but the club level rooms (floors 42-46 or...

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Helpful?
Thank Scott B
Brittany D, Social Media Specialist at Sheraton New Orleans Hotel, responded to this review

Hi Scott B, Thanks for sharing your experience with us. We apologize for the room oversight and will use this as a coaching opportunity for our team. We value you as our guest and hope to welcome you back with us the next time you're in the Big Easy!

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Sheraton New Orleans Hotel is on the historic Canal Street streetcar line adjacent to the French Quarter and is ideal for conventions and special events, with over 105,000 sq ft of meeting space including a 28,000 sq ft ballroom. ... more   less 

Additional Information about Sheraton New Orleans Hotel

Address: 500 Canal St, New Orleans, LA 70130-2306
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $150 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton New Orleans Hotel 4*
Number of rooms: 1110
Reservation Options:
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Also Known As:
Sheraton New Orleans Hotel New Orleans
New Orleans Sheraton
Hotel Style:
#25 Luxury Hotel in New Orleans
#48 Business Hotel in New Orleans
#59 Romantic Hotel in New Orleans
#71 Family Hotel in New Orleans
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton New Orleans Hotel staff and other travelers.
43 questions
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Questions? Get answers from Sheraton New Orleans Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great views”
A5241EUcristinac, 6 days ago | Read review
“High floor with Mississippi views.”
jenniferkF6174GP, 1 week ago | Read review
“Ask for Mississippi river view.”
Slinkymalinkie, 1 week ago | Read review
“higher better river view best city view ok”
GaryM992, 1 week ago | Read review
“A river view is great”
Anne70052, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question