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Sheraton New Orleans Hotel

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Sheraton New Orleans Hotel
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1,796 Reviews from our TripAdvisor Community

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Showing 1,708: English reviews
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

We recently stayed at the Sheraton and overall, the hotel was very nice. Our room was spacious and clean. The bed was very comfortable...probably one of the most comfortable hotel beds we've had in a while. The walls were pretty thin so be prepared to hear your neighbors...and be heard by your neighbors. We traveled with a group of 8... More 

Helpful?
Thank SVKR
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here for a conference. The hotel exceeded my expectations. The hotel staff was wonderful. The room was very clean and the decor was very nice. I absolutely LOVED the bed. Very comfortable. The view was incredible as well. The hotel has a lovely gift shop, there is a Starbucks, restaurant and a booth tours. This hotel is a few... More 

Helpful?
Thank Susan H
Rome, Italy
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Location 9/10 Hotel 6/10 (anonymous, a bit dated) Cleanliness 6/10 (dated carpets in the room, lots of dust here and there) Room 7/10 (American coffee machine but no minibar!) Bed 9/10 TV 7/10 Bathroom 6/10 Gym 8/10 Pool 3/10 (so so small, especially for such a big hotel! 2 or 3 kids splashing in there and you can completely forget... More 

Helpful?
Thank fujike
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I only have two complaints about this hotel. 1: the A/C doesn't work real good. We were on the 22nd floor and I don't know if that was a factor or not. We had it as low as it would go at 68 and the room was still warm. We discovered the vent didn't blow on the bed, it blew... More 

Helpful?
Thank Mhph1927
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

After a few hic cups during check in we settled down and over the next 3 days had a great stay. My wife, unforunately got "food poisoning" at a local restaurant and the staff led by Leslie, duty manager and her staff were able to arrange medical assistance and before long, my wife was back to normal. A 10 out... More 

Helpful?
Thank crcronm
Hoover, Alabama
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My trip was the bomb!!! I love this hotel but.... I really hate that they do not provide refrigerators, microwaves and the ice machine on the 18th floor was broken!!! The hotel is nice but if you bring your family and they are little ones, you better bring a ice chest & a microwave

Helpful?
Thank karen2113
Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Pretty much what you'd expect, we got it cheap. Rooms are nice, beds are comfy. We're visiting new orleans for a mini vacation and the hotel location is great for anything in the city. Walking distance to anything on bourbon street or downtown. The valet parkers are real nice, but $43 a night is ridiculous and no option to self... More 

Helpful?
Thank Kelsey W
Montgomery, Alabama
Level Contributor
86 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Booked this hotel through its website, after speaking prior to their awesome customer service staff both at the 800 number and at the hotel itself with some questions I had. Location was close enough to the French Quarter but not too close, so walking was great to pretty much everything. The amenities were nice attractions to me as well, and... More 

Helpful?
Thank nightowl800
Gaithersburg, Maryland
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago

I requested early check-in and got there at 1PM. I went to the desk and gave my information where the person behind the desk told me that I had no reservation for that day. I pulled out my confirmation e-mail and showed it to her. She did not bother to look, but instead made a big show out of how... More 

Helpful?
Thank Mark B
St. Paul, Minnesota
Level Contributor
143 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights. My room on the 31st floor was quiet and had a great view of Canal Street out of the floor to ceiling window. The elevator system is great and there was never a long wait for an elevator despite the size of the hotel. The lobby was spacious with a bar and a Starbucks.... More 

Helpful?
Thank Nerzie
SheratonNO, Public Relations Manager at Sheraton New Orleans Hotel, responded to this review

Thank you for your review. We are pleased that you enjoyed your recent stay with us and were able to take advantage of our wonderful location, stunning views and many other great amenities. We apologize if you found the pool crowded. Hot New Orleans days bring out many sun worshipers and although our 10,000 gallon pool is a decent size... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton New Orleans Hotel is on the historic Canal Street streetcar line adjacent to the French Quarter and is ideal for conventions and special events, with over 105,000 sq ft of meeting space including a 28,000 sq ft ballroom. ... more   less 

Additional Information about Sheraton New Orleans Hotel

Address: 500 Canal St, New Orleans, LA 70130-2306
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $112 - $405 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton New Orleans Hotel 4*
Number of rooms: 1110
Reservation Options:
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Also Known As:
Sheraton New Orleans Hotel New Orleans
New Orleans Sheraton
Hotel Style:
#25 Luxury Hotel in New Orleans
#48 Business Hotel in New Orleans
#59 Romantic Hotel in New Orleans
#71 Family Hotel in New Orleans
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