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Sheraton New Orleans Hotel

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Sheraton New Orleans Hotel
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1,844 Reviews from our TripAdvisor Community

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Showing 1,750: English reviews
Charleston, South Carolina
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

While it is a big convention hotel and the rooms not overly spacious, it is very comfortable and accommodating. Clean room and bathroom, which is always a must. Great views toward the Mississippi. Wonderfully located on Canal and within easy walking distance to the French Quarter. Nice looking rooftop pool which we plan to try before we leave. And while... More 

Helpful?
Thank Grace - John T
Centennial
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Granted, New Orleans isn't known for its cleanliness or modernity, but this hotel really took me back. For those of you of an age old enough to remember the Tropicana circa 1985 in Vegas, you'll love the Sheraton New Orleans. There's nothing wrong with the hotel - good location, lots of amenities, but it really looks, and perhaps more importantly... More 

Helpful?
Thank YunzerJake
SheratonNO, Public Relations Manager at Sheraton New Orleans Hotel, responded to this review

Thank you for your review. We are pleased that our excellent location, state-of-the-art Sheraton fitness facility and exceptional amenities worked well for you. We are surprised to hear that you found the hotel dated as we underwent a $55M total renovation only 3 years ago. That renovation included replacement of ALL of the furniture, soft goods, carpeting, art, bath vanities,... More 

Hattiesburg, MS, USA
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I spent one night here with our 3 year old. We can easily drive to New Orleans, so we were able to have two full days of fun with minimal travel time. Pros: 1. Excellent Location This is a great hotel for people who want to be close to the aquarium side of the French Quarter. You... More 

Helpful?
Thank Kdedeaux
SheratonNO, Public Relations Manager at Sheraton New Orleans Hotel, responded to this review

Thank you for your review and sharing so many important details with our TripAdvisor community. We couldn't agree more about the value for benefits received of our Sheraton Club upgrade. We also to have to agree that our location is ideal, our views are stunning, our elevators swift, and our staff gracious. We also feel that the service the valet... More 

Tyne & Wear, England
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay here was ideal for our purpose of being located close to French quarter etc. It fulfilled all our needs so can only rate it as excellent. The staff were all friendly and efficient. We travelled from the UK to celebrate our Golden wedding so we mentioned it to the reception staff. We were delighted when we returned to... More 

Helpful?
Thank willum65
SheratonNO, Public Relations Manager at Sheraton New Orleans Hotel, responded to this review

Thank you for your review and perfect score of our hotel. A Golden Anniversary is quite a milestone and thought you chose to share it with us truly honors us. We are thrilled that our gracious staff, prime location and breathtaking views added to your enjoyment of such a special occasion and we certainly hope that it does take 50... More 

Rock Hill
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Where do I begin, this was girls weekend in New Orleans. From the moment we arrived from the bell hops to the front desk host everyone showed so much hospitality. Check in was fast they even had our room ready early just an hour early but that helped out alot. They have security after hours which made us feel safe.... More 

Helpful?
Thank Sabrina C
SheratonNO, Public Relations Manager at Sheraton New Orleans Hotel, responded to this review

Thank you for your review. We are so happy to have been a part of your girlfriends' getaway and hope that our gracious staff, top-notch loss prevention team and all of our other exceptional amenities have left you with not only many wonderful memories but a desire to return son. We look forward to welcoming you again in the very... More 

kbr0095
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My friends and I traveled to New Orleans to celebrate my birthday at the beginning of September. We had originally booked a more expensive hotel on Bourbon Street, but felt it was wiser to save some money if we could. I ended up using Priceline and getting the Sheraton for about half of what it would have cost elsewhere. PROS:... More 

Helpful?
Thank kbr0095
SheratonNO, Public Relations Manager at Sheraton New Orleans Hotel, responded to this review

Thank you for your review and for choosing our hotel to celebrate such a landmark occasion. We are delighted our convenient location, accommodating staff, breathtaking views and hi-tech elevator systems added to the wonderful memories of your special day. Hearing that our elevators are too fast is a new one for us! It seems no matter how fast anything is... More 

Houston, Texas
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Perfect location in this completely renovated full service hotel. Spacious rooms with great views of the city, super comfy beds and linens. Did not make use of restaurants, fitness or pool. Friendly and helpful staff, although the cleanliness of the room could be improved (found trash underneath the chair and bed just after we checked into the room).

Helpful?
Thank EbbieSue
SheratonNO, Public Relations Manager at Sheraton New Orleans Hotel, responded to this review

Thank you for your review. We couldn't be happier that our prime location, comfortable room, stunning views and warm staff made for a great stay. We apologize that there were housekeeping issues and your comments have been shared with our Director of Housekeeping as he is in the process of making positive changes to the department. We do invite you... More 

Virgola09
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location, walking distance from Bourbon street and the French quarters. The rooms however have poor aeration, the bathrooms none. The corridors are dark and the carpet has seen better days. Amenities are very basic: shampoo, conditioner, body lotion. Concierge people though were extremely helpful and professional.

Helpful?
Thank Virgola09
SheratonNO, Public Relations Manager at Sheraton New Orleans Hotel, responded to this review

Thank you for your review. We agree our location is extremely convenient to accessing all the best the city has to offer and that our concierge team goes above and beyond to assist our guests. Thank you for your feedback about aeration. We will share that with our Director of Engineering to determine how to best address. Please allow us... More 

Birmingham, United Kingdom
Level Contributor
262 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Perfectly acceptable hotel with reasonable facilities. Convenient for Bourbon Street and the French quarter. Breakfast is pricey so use Daisy Duke's across the street. The bar is good too but also pricey.

Helpful?
Thank SteveCullen84
SheratonNO, Public Relations Manager at Sheraton New Orleans Hotel, responded to this review

Thank you for your review. We are pleased that our location and other amenities met your travel needs and we hope that we have the opportunity to serve you again in the very near future. As for Daisy Duke's, it's hard to beat those bottomless Bloody Mary's! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Sheraton New Orleans Hotel is on the historic Canal Street streetcar line adjacent to the French Quarter and is ideal for conventions and special events, with over 105,000 sq ft of meeting space including a 28,000 sq ft ballroom. ... more   less 

Additional Information about Sheraton New Orleans Hotel

Address: 500 Canal St, New Orleans, LA 70130-2306
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $159 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton New Orleans Hotel 4*
Number of rooms: 1110
Reservation Options:
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Also Known As:
Sheraton New Orleans Hotel New Orleans
New Orleans Sheraton
Hotel Style:
#25 Luxury Hotel in New Orleans
#48 Business Hotel in New Orleans
#59 Romantic Hotel in New Orleans
#71 Family Hotel in New Orleans
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