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Sheraton New Orleans Hotel

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Traveler (1182)
Room & Suite (602)
Dining (152)
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Overview
  • Excellent33%
  • Very good40%
  • Average17%
  • Poor7%
  • Terrible3%
Travelers talk about
“canal street”(272 reviews)
“pelican bar”(31 reviews)
“great location”(475 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton New Orleans Hotel
Special Offer: Celebrate New Orleans
Hotel deals
Offers from Sheraton New Orleans Hotel
Special Offer: Celebrate New Orleans
Hotel deals
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Rooms
Jun 10Jun 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,581)
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2,455 results
Traveler rating
827
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LanguageEnglish
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827
936
413
182
97
Show reviews that mention
All reviewscanal streetpelican bargreat locationfrench quarterclub roomfloor numberlobby barfloor to ceiling windowsgreat view of the riverhigh floorlarge hotelmardi grasfew blocksharrah's casinovalet parkingrooms are niceper day
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1 - 5 of 2,455 reviews
Reviewed today

Great location right across from Decatur St and two blocks from, Bourbon St. East walk to Jackson Square and the French Market as well as Bourbon St. Great breakfast buffet and easy access to streetcars both green and red

Thank Robert C
Hotel's Favorite
Reviewed January 8, 2018 via mobile

Came with my family (all adults) for New Year's, and wanted a nice, upscale hotel that wasn't right in the middle of the French Quarter, but close enough to not need the car. The Sheraton was perfect! You're a 5 min walk to Bourbon Street...More

1  Thank Mark B
Response from TeamMarriott, Director of Sales at Sheraton New Orleans HotelResponded January 25, 2018

Dear Mark, Thank you for bringing your family to the Sheraton New Orleans Hotel for your New Years celebration! We are so glad you loved our perfect location in the heart of downtown that puts us just steps from the famed French Quarter, within walking...More

Reviewed today via mobile

Love the hotel and it's location, my only problem is parking, I believe they're running a scam, they'll charge you for parking upon arrival, then charge your card again once you've checked out, thinking you won't notice, this has happened 2 yrs in a row,...More

1  Thank Prince C
Reviewed 2 days ago

I love the views from the tower. The hotel does an amazing job at keeping out troublemakers from the street. You walk outside and directly across the street is a trolley stop so getting around the city is easy. You can also walk a couple...More

1  Thank Jay77019
Response from TeamMarriott, Manager at Sheraton New Orleans HotelResponded 2 days ago

Dear Jay77019, Thank you for sharing your review of Sheraton New Orleans Hotel. We are happy to know you had a great stay with us and liked our convenient location and amazing service. It was a pleasure to have you as our guest, and we...More

Reviewed 3 days ago via mobile

Had a room on a very high floor overlooking the great muddy Mississippi. This was the highlight for me of this Sheraton. The hotel itself is nothing special. I had time to use the pool and it seemed so poorly tended that even though it...More

Thank Laurie S
Response from TeamMarriott, General Manager at Sheraton New Orleans HotelResponded 3 days ago

Dear Laurie S, Thank you for taking the time to tell us about your visit! We are happy your overall stay was good, but we want it to be perfect. We always want to exceed the expectations of our guests, and we genuinely apologize for...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Center with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Details
Price range
$148 - $397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Luxury Hotel in New Orleans
#43 Family Hotel in New Orleans
#47 Business Hotel in New Orleans
#58 Romantic Hotel in New Orleans
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
$148 - $397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Luxury Hotel in New Orleans
#43 Family Hotel in New Orleans
#47 Business Hotel in New Orleans
#58 Romantic Hotel in New Orleans
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (1182)
Room & Suite (602)
Dining (152)
Pool & Beach (25)
Amenities (43)
Business Center & Event Rooms (39)
Family and Play Areas (5)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
FNPinKnox
March 3, 2018|
AnswerShow all 7 answers
Response from patwr2244 | Reviewed this property |
Yes fridge and dryer in room
1
Vote
AdamMorgan85
January 22, 2018|
Answer
Response from BScopatz | Reviewed this property |
If you google spg member benefits, there's a page with a chart that shows benefits by level you reach...this answer form doesn’t allow us to post links, but it was pretty easy to find. At the base level, you don’t get... More
0
Votes
AdamMorgan85
January 22, 2018|
AnswerShow all 7 answers
Response from Ursh22 | Reviewed this property |
Yes, there was free Wi-Fi in my room during my stay
0
Votes
Room Tips
"I'd recommend a room far away from the elevators with a river view"
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"1530 was a great room with beautiful views"
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"we liked 4630 with great views"
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"Ask for a room that does not have an ajoining door for less noise"
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