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Sheraton New Orleans Hotel

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Traveler (1181)
Room & Suite (602)
Dining (152)
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Overview
  • Excellent33%
  • Very good40%
  • Average17%
  • Poor7%
  • Terrible3%
Travelers talk about
“canal street”(272 reviews)
“pelican bar”(31 reviews)
“great location”(475 reviews)
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Sheraton New Orleans Hotel
Special Offer: Celebrate New Orleans
Hotel deals
Offers from Sheraton New Orleans Hotel
Special Offer: Celebrate New Orleans
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Rooms
Jun 6Jun 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,577)
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2,451 results
Traveler rating
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Show reviews that mention
All reviewscanal streetpelican bargreat locationfrench quarterclub roomfloor numberlobby barfloor to ceiling windowsgreat view of the riverhigh floorlarge hotelmardi grasfew blocksharrah's casinovalet parkingrooms are niceper day
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1 - 5 of 2,451 reviews
Reviewed yesterday via mobile

I had stayed here years ago and found it to be a standard impersonal convention hotel and was pleasantly surprised to have a very different experience this time. Our room was lovely and decorated with locally-inspired art. The lobby bar and restaurant were great and...More

Thank manshacktx
Response from TeamMarriott, Manager at Sheraton New Orleans HotelResponded yesterday

Dear manshacktx, It’s a pleasure to read about your stay at the Sheraton New Orleans Hotel. We work hard to ensure every guest has a comfortable and enjoyable experience, and we will share your flattering compliments with our team. Thanks for leaving your comments, and...More

Hotel's Favorite
Reviewed January 8, 2018 via mobile

Came with my family (all adults) for New Year's, and wanted a nice, upscale hotel that wasn't right in the middle of the French Quarter, but close enough to not need the car. The Sheraton was perfect! You're a 5 min walk to Bourbon Street...More

1  Thank Mark B
Response from TeamMarriott, Director of Sales at Sheraton New Orleans HotelResponded January 25, 2018

Dear Mark, Thank you for bringing your family to the Sheraton New Orleans Hotel for your New Years celebration! We are so glad you loved our perfect location in the heart of downtown that puts us just steps from the famed French Quarter, within walking...More

Reviewed 2 days ago via mobile

Hotel was nice with friendly workers but pool was in sorry shape. Scared to bring my daughter to swim in the pool because the water is so dirty! Try and see the Sheraton logo at the bottom of the pool. Some chlorine/ shocking my be...More

Thank ken4100
Response from TeamMarriott, General Manager at Sheraton New Orleans HotelResponded yesterday

Dear ken4100, We want to thank you for your stay and for taking the time to post your review. We deeply apologize for the cleanliness of the pool not being up to standards. We take our guests feedback seriously, and we will take the appropriate...More

Reviewed 3 days ago

I stayed at this hotel for 3 days last week. The hotel is in a perfect location off Canal Street. The Front Desk staff was friendly and check in was quick and efficient. The room wasn't available at first, so we had to store our...More

Thank HotelInnsider
Response from TeamMarriott, Manager at Sheraton New Orleans HotelResponded yesterday

Dear HotelInnsider, It’s a pleasure to read about your stay at Sheraton New Orleans Hotel. We are glad you liked our ideal location as well as your well-appointed room. However, we are sorry if any inconvenience you experienced while here. Thanks for being our guest,...More

Reviewed 6 days ago

We went back to the Sheraton after five years, and it was as wonderful as last time. We had a weird smell in the first room but as soon as we told the front desk, they moved us to another room which was great-- it...More

Thank AlePad2013
Response from TeamMarriott, Manager at Sheraton New Orleans HotelResponded 6 days ago

Dear AlePad2013, It’s a pleasure to read about your stay at Sheraton New Orleans Hotel. It’s a pleasure knowing you loved your room and our front desk staff resolved the issue to your satisfaction. We hope to have the opportunity of welcoming you back soon....More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Center with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Details
Price range
$151 - $394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Luxury Hotel in New Orleans
#43 Family Hotel in New Orleans
#47 Business Hotel in New Orleans
#58 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$151 - $394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Luxury Hotel in New Orleans
#43 Family Hotel in New Orleans
#47 Business Hotel in New Orleans
#58 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (1181)
Room & Suite (602)
Dining (152)
Pool & Beach (25)
Amenities (43)
Business Center & Event Rooms (39)
Family and Play Areas (5)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
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FNPinKnox
March 3, 2018|
AnswerShow all 7 answers
Response from patwr2244 | Reviewed this property |
Yes fridge and dryer in room
1
Vote
AdamMorgan85
January 22, 2018|
Answer
Response from BScopatz | Reviewed this property |
If you google spg member benefits, there's a page with a chart that shows benefits by level you reach...this answer form doesn’t allow us to post links, but it was pretty easy to find. At the base level, you don’t get... More
0
Votes
AdamMorgan85
January 22, 2018|
AnswerShow all 7 answers
Response from Ursh22 | Reviewed this property |
Yes, there was free Wi-Fi in my room during my stay
0
Votes
Room Tips
"1530 was a great room with beautiful views"
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"we liked 4630 with great views"
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"Ask for a room that does not have an ajoining door for less noise"
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"The Concierge rooms have the best views!!!"
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