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    Sheraton New Orleans Hotel

    500 Canal Street, New Orleans, LA 70130-2306
    (504) 525-2500
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    11/6/2017 11/7/2017
     14 people are viewing this hotel
    $566
    $279
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    Traveler (740)
    Room & Suite (409)
    Dining (33)
    Overview
    • Excellent33%
    • Very good41%
    • Average17%
    • Poor6%
    • Terrible3%
    Travelers talk about
    “canal street” (254 reviews)
    “pelican bar” (28 reviews)
    “great location” (427 reviews)
    Wifi
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton New Orleans Hotel
    Special Offer: Breakfast for 2 Included
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    Nov 6Nov 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,321)
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    1 - 5 of 2,207 reviews

    Reviewed 2 days ago via mobile

    We had two reservations back to back due to using different booking sources and they were great about making sure we didn’t have to change rooms midweek. The concierge recommended a great dinner option based on our criteria and gave us a free appetizer coupon.

    Thank Julia C
    Hotel's Favorite
    Reviewed 4 weeks ago

    I am typically a Marriott-girl and love the New Orleans Marriott (directly across the street) but I got a AAA package that included parking at the Sheraton that ended up saving me over $50 a night so I tried the Sheraton and loved it. First...More

    Thank SJWilliams40
    Reviewed 4 days ago

    Following a misunderstanding about the room numbering system, we thought 1423 was on the 1st floor, room 423 (because that was the system used by our previous night's hotel in Memphis). In fact, 1423 is room 23 on the 14th floor. We asked if we...More

    Thank Peter-Selby
    Reviewed 4 days ago

    Stayed here Sunday 8th Oct on a tour for a couple of nights. Excellent location, you can walk to all the sights from here. Rooms were clean and tidy. Breakfast was good too. Lots to see and do in New Orleans. We did the Steam...More

    Thank Jan503869
    Reviewed 5 days ago via mobile

    Where do I start? The place is old and very well located. Service is really bad, the staff tries to be nice but the results are awful. The room is nice but obscure and the floors have a very old smelly rug. My TV takes...More

    Thank JCRodriguezP
    Response from NOLASheraton, Director of Sales at Sheraton New Orleans HotelResponded 4 days ago

    Good afternoon JCRodriguezP. We appreciate your decision to stay at the Sheraton New Orleans, but sorry to hear your experience was not a positive one. I've shared the details of your stay with the rest of our leadership team. If you don't mind contacting me...More

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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Outdoor pool
    Details
    • Price range
    • $138 - $446 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #23 Luxury Hotel in New Orleans
    • #48 Business Hotel in New Orleans
    • #59 Romantic Hotel in New Orleans
    • #71 Family Hotel in New Orleans
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 1110
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Expedia, Orbitz, Travelocity, Starwood, HotelsforEveryone, Cheap Tickets, Hotwire, TripOnline SA, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your Sheraton New Orleans Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • New Orleans >
    • Central Business District
    • Also Known As
    • Sheraton New Orleans Hotel New Orleans ,
    • New Orleans Sheraton
    Add Photo Photos
    Traveler (740)
    Room & Suite (409)
    Dining (33)
    Pool & Beach (21)
    Hotel & Grounds (535)
    Business Center & Event Rooms (37)
    Bathroom (33)
    Family and Play Areas (2)
    Nearby
    Central Business District
    Compared to the more evocative monikers of some other
    parts of New Orleans, the downtown’s humdrum title
    might suggest that this area is all about business and
    little else. But don’t let the bland name keep you
    away from the Central Business District. The CBD
    offers a wide range of fun things to do that would be
    touted as exceptional in less jubilant corners of the
    world. Bordered by the French Quarter, the Arts
    ...More
    Sponsored by:
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    .06 miles away
     
    Nearby Restaurants
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    Palace Cafe
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    330Claire
    September 19, 2017|
    AnswerShow all 7 answers
    Response from simon m | Reviewed this property |
    Think we had to step
    1
    Vote
    Rennie S
    September 8, 2017|
    Answer
    Response from rtoddgodfrey | Reviewed this property |
    Yes.
    1
    Vote
    Tammy R
    August 27, 2017|
    AnswerShow all 5 answers
    Response from Audrey N | Reviewed this property |
    Sorry we did not use pool
    0
    Votes
    Room Tips
    "Room #3721 is all the way at the top, a bit scary for a beautiful scenery and view of the city."
    Read review
    "I can't even tell you what room would be quieter as other people complained about noise."
    Read review
    "Get a high floor room."
    Read review
    "Rooms ending in odd numbers face canal street (see my pix), and rooms ending in even number face toward the..."
    Read review
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