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New Orleans Marriott

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3,301 Reviews from our TripAdvisor Community

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Showing 3,183: English reviews
cincinnati
Reviewed September 24, 2014

My wife I and I recently stayed at this Marriot for 5 nights for a national convention. Although the standard rooms are somewhat small they are quite adequate and comfortable. The overall service at the hotel was excellent. It is very convenient to the French quarter and near the street car lines which we took all over New Orleans. The...

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Helpful?
Thank kent f
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

We are so pleased that you and your wife enjoyed your stay with us! Thank you for taking the time to let us know about your great experience. It is wonderful news that you considered your room comfortable, the service excellent, and the location excellent. We are very glad that you were able to take advantage of the streetcars to...

Houston, Texas
Reviewed September 23, 2014

I travel to New Orleans a few times a year. I love to be near the quarter but not right in it. This location is perfect. Easy walk to everything... the riverwalk, canal place mall, the quarter, etc. Its nice to not have to deal with the bustle and noise from the rivery. The hotel is older and the lobby...

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Helpful?
Thank JuanitaJay
Mike R, Guest Relations Manager at New Orleans Marriott, responded to this review

Dear JuanitaJay, Thank you for posting your review of your recent experience at our property. We are delighted to hear you found our location to be great as well as our lobby and lounge, where you got to enjoy food and beverage while watching the game on the big screen. This upcoming week we begin a complete room renovation that...

Roswell, Georgia
Reviewed September 23, 2014

I always go out of my way to stay at Marriott and did so for one night prior to moving across the street to the Sheraton for a conference. Checked I to room 602. Here's my beef. Both beds mattresses need to be replaced. Decompressed and lumpy. During my Saturday night stay, the windows were vibrating from noise down on...

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Helpful?
Thank radarcessna
Mike R, Guest Relations Manager at New Orleans Marriott, responded to this review

radarcessna, Thank you for posting your review concerning your recent experience at our hotel. We are sorry to hear that this recent visit to our property was not as enjoyable as in the past. We have shared your feedback with our team to take the immediate corrective actions necessary to prevent this situation arising for future guests. We hope to...

Broken Arrow
Reviewed September 23, 2014

Stayed here with some friends for a birthday weekend and had a great time. This hotel is located in a great place to have some fun in the French Quarter. Its a little expensive for the room but I guess your paying for the location. The lobby was nice and the staff was very friendly. The rooms were just average...

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Helpful?
Thank Tim9301
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

We are so glad to hear that you and your friends had a great time celebrating with us at the New Orleans Marriott! It is such a pleasure to hear that you found our location to be perfect for your time spent in the French Quarter. We are also thrilled that you liked our atmospheric lobby, friendly staff, and gorgeous...

Sarasota, Florida
Reviewed September 23, 2014

Great location, just blocks from Bourbon St, Jackson Sq, Cafe Du Monde and tons of other things to see in the city. We were there for a conference and were so happy to be staying in the hotel so we could run up to the room in between sessions. The conference facilities were really nice as well. Only complaint is...

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Helpful?
Thank Lauren M
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

It was our pleasure having you with us during your conference! We are happy to hear that the convenience to your room was ideal and that you thoroughly enjoyed our conference facilities. It is great that you were able to make it over to the famous Cafe du Monde! We do apologize that housekeeping did not make it by your...

Rockford, Michigan
Reviewed September 22, 2014

Stayed at this location on a business trip for 5 nights. The location at 555 Canal was excellent! Very central area that is a close walk to the French Quarter, Magazine Street, the river and Convention Center. We had a car and got the conference rate for parking which was about $35/night (including tax). I think otherwise it is over...

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Thank Familytravels8799
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

We are so thrilled to hear that you had such an amazing stay at the New Orleans Marriott! It is great news that you loved our central location, comfortable rooms, and the exciting atmosphere in the lobby. We hope you had a chance to visit The Italian Barrel in the heart of the French Quarter for a Creole take on...

E. WA
Reviewed September 21, 2014

First the location on Canal near the French Quarter, shops, restaurants, street car line- is great. Service too is wonderful- staff friendly and helpful. But the room quality is poor-dirty carpets throughout and although the hotel claimed renovation we saw no sign of it. Wall paper in rooms looked worn and dirty. Toiletries in bath and room coffee amenities were...

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Helpful?
Thank Mcmac2
Mike R, Guest Relations Manager at New Orleans Marriott, responded to this review

Dear Mcmac2, Thank you for posting your review. We are pleased to hear that you found our location and hotel staff to be most accommodating during your time here in New Orleans. It is concerning however to hear about your experience with the room you received. This is an area that we are certainly addressing as we begin a complete...

Broken Arrow, Oklahoma
Reviewed September 21, 2014

Stayed at this hotel for a conference - I have gold status with Marriott. Keep in mind they were 100% sold out. For some reason, my reservation for king was changed to a two-bed room instead. Kathy asked Jon for some help getting my preferences resolved, which included a refrigerator in my room. While it took some fancy computer work,...

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Helpful?
Thank EBart06
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

We greatly appreciate you taking the time to share your experience with us! Your input is incredibly important to us. We are very glad to hear that Kathy and Jon were able to give you the room you wanted and provided you with exceptional service. It is great that you loved the variety at the breakfast buffet, our comfortable lounge,...

Goose Creek, South Carolina
Reviewed September 21, 2014

Stayed several nights at this property while attending a conference for work. The hotel's location on Canal Street is great...it's equidistant to both the French Quarter and the river...where the Convention Center is, so you can basically walk anywhere downtown that you might want to go. I think my favorite thing about this property is that there is a full-service...

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Thank EddieInIndy
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

We are so honored that you found our hotel to be in such a convenient location for you! Thank you for taking the time to provide us with your honest feedback. It is incredibly important to us in striving to provide our guests with first-class experiences while with us. We apologize that you experienced so much noise from the street....

Western Massachusetts
Reviewed September 21, 2014

Not a lot of New Orleans ambience, but you couldn't ask for a better location. You are going to want to be in the French Quarter a lot, and you are right on the border of it. Slip right down the side street and you are immersed in the magic of the French Quarter. Central to the casino, aquarium, and...

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Thank EnzoX2
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

We are so incredibly delighted to learn about your wonderful experience at the New Orleans Marriott! It is great that you found the location to be ideal in relation to the French Quarter, aquarium, and the riverfront. We are very pleased that you thought your room to be immaculate, your view fitting for New Orleans, and our service fantastic. Thank...

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Indulge in spacious style and modern convenience at the New Orleans Marriott. Located within the heart of the French Quarter, our New Orleans hotel offers a range of premium amenities that will make you feel at home. Choose from 1,333 rooms and suites, each appointed with chic furnishings and thoughtful extras like high-speed WiFi and flat-panel TVs, or upgrade to a MClub Level room, and take advantage of exclusive access to the MClub Lounge. Experience innovative dining at 5 Fifty 5, our French Quarter hotel's restaurant, or order a delicious meal from the comfort of your room or suite. Planning a meeting or social event? Explore our 80,000 square feet of sophisticated event space, and let our dedicated planning team help you organize every detail, saving you time and stress. And of course, no visit to the city would be complete without taking time to experience Bourbon Street and the rest of the French Quarter - all located near our hotel. ... more   less 

Additional Information about New Orleans Marriott

Address: 555 Canal Street, New Orleans, LA 70130-2349
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $167 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — New Orleans Marriott 3.5*
Number of rooms: 1333
Reservation Options:
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Also Known As:
New Orleans Marriott Hotel New Orleans
Marriott New Orleans
Hotel Style:
#47 Family Hotel in New Orleans
#58 Business Hotel in New Orleans
#69 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travelers have asked, with answers from New Orleans Marriott staff and other travelers.
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid rooms near the elevator”
profc, 3 days ago | Read review
“M Club if fully operational”
BobL175, 4 days ago | Read review
“Higher floors have the best views.”
jenniferkF6174GP, 1 week ago | Read review
“Be sure to be away from elevators due to potential for noise”
Kmurph62, 1 week ago | Read review
“Loooks like all rooms have a good view. Stay away from the beeping elevator if you can.”
491russellp, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question