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New Orleans Marriott

3,608 reviews
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Traveler (906)
Room & Suite (356)
Pool & Beach (40)
Overview
  • Excellent30%
  • Very good41%
  • Average20%
  • Poor6%
  • Terrible3%
Travelers talk about
“m club”(125 reviews)
“canal street”(346 reviews)
“floor number”(100 reviews)
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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Rooms
Jan 28Jan 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,608)Write a Review
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Traveler rating
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695
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118
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1,061
1,377
695
233
118
Show reviews that mention
All reviewsm clubcanal streetfloor numbergreat locationfrench quarterthe concierge loungebusy hotelriver viewcorner roomlarge hotellobby barhigh floorbeignetsharrah's casinomardi grasvalet parkingfew blocks
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1,301 - 1,305 of 3,484 reviews
Reviewed June 19, 2015

I stayed at the New Orleans Marriott in early June for a conference and LOVED everything about the hotel. The staff, the food, and my corner room with the BEST city view all contributed to my experience. Also loved the beautiful large white dinner plates....More

Thank Travelgirl_Tally
Response from Kate R, Guest Relations Manager at New Orleans MarriottResponded June 23, 2015

Travelgirl_Tally, We could not be happier to hear about how much you loved our hotel! Thank you for taking the time to share this kind and generous review. We are thrilled that you found our views spectacular, our staff exceptional and our food delicious. Thank...More

Reviewed June 19, 2015

I attended the MDRT convention and the hotel is a 15minute walk to st. Louis cathedral and our lady of Guadalupe parish church . I would like to give appreciation to the following people of the fifty five cafe ms. Ivan, jewel dixen, chef who...More

1  Thank elenamW6652EF
Response from Kate R, Guest Relations Manager at New Orleans MarriottResponded June 23, 2015

elenamW6652EF, What a pleasure it was to hear about your truly wonderful stay with us. Thank you for taking the time to let us know about your experience! It is great that you loved our staff as much as we do. Thank you for filling...More

Reviewed June 18, 2015

The New Orleans Marriott on Canal street, in the heart of the French quarter, and all new and well worth stating at. I have been to NOLA many times and have stayed at many different places and now with this remodeling out of the way...More

1  Thank Matthew G
Response from Kate R, Guest Relations Manager at New Orleans MarriottResponded June 19, 2015

Matthew G, We are overjoyed that you loved our transformation at the New Orleans Marriott! Thank you for taking the time to share your positive feedback. It is great that you loved our French Quarter location and newly refreshed property. Thank you again for your...More

Reviewed June 17, 2015

The hotel is in a great location right in the heart of the French Quarter and within walking distance of everything we wanted to visit. The check-in process was efficient, although we weren't particularly pleased with valet parking being the only option available and at...More

2  Thank dreamexpl0rer
Response from Mike R, Guest Relations Manager at New Orleans MarriottResponded June 20, 2015

Dreamexpl0rer, Thanks for sharing your feedback. I am sorry that we fell short if your expectations. Your feedback has been shared with our managment team in an effort to grow from your experiences. We hope to welcome you back in the future and exceed your...More

Reviewed June 17, 2015 via mobile

Let's see...barely any water pressure so any water saved was lost on the long time it took to rinse. Water was barely look warm. No waters in room. No open windows. Tiny full length mirror. Otherwise new carpet and very clean, tasteful basic decor. Lobby...More

2  Thank SunnyDay1
Response from Mike R, Guest Relations Manager at New Orleans MarriottResponded June 20, 2015

Sunnyday1, Thanks for your review. We have shared your feedback with our managment team as we are continuously looking to improve our product. We hope to regain your trust and hope to serve you again in the future.

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$185 - $790 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Family Hotel in New Orleans
#58 Business Hotel in New Orleans
#69 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms
Details
Price range
$185 - $790 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Family Hotel in New Orleans
#58 Business Hotel in New Orleans
#69 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms
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Traveler (906)
Room & Suite (356)
Pool & Beach (40)
Dining (29)
Hotel & Grounds (511)
Bathroom (88)
Business Center & Event Rooms (15)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
Sun Mi Y
December 20, 2017|
AnswerShow all 5 answers
Response from Rosella C | Reviewed this property |
My room did not. Was it on a weekend? They make beignets in the lobby and smells like burning oil.
0
Votes
Gary and Donna A
December 5, 2017|
AnswerShow all 6 answers
Response from chrisF7994DW | Reviewed this property |
I would suggest just taking a taxi.
0
Votes
Stephwhite1116
November 27, 2017|
Answer
Response from MAI3104 | Reviewed this property |
Yes but most of the sales come with having the Marriott credit card or try signing up for a loyalty member also. That's free. Other than those two options, there are not sales for the everyone.
0
Votes
Room Tips
"Make sure you're not next to elevators. No room service menus. It's on TV. Don't call, they get..."
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"ask for a room with a view of canal st."
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"the rooms are not good...this place has become a dump"
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"Make sure it has a safe."
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