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Traveler (1391)
360
Panoramas (1)
Room & Suite (669)

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About

#106 of 168 hotels in New Orleans
Location
4.7
Cleanliness
4.1
Service
4.1
Value
3.7
GreenLeaders GreenPartner
Find a Louisiana-style welcome with style, substance, and unparalleled service at New Orleans Marriott. Our hotel is located between the French Quarter and the Warehouse District, close to popular attractions such as Jackson Square, the Audubon Aquarium of the Americas, and Harrah's Casino. The hotel features intuitively designed rooms and suites with views of the Mississippi River and downtown New Orleans, spacious work areas, 55-inch flat-screen TVs, and premium bathroom amenities. Guests can enjoy on-site dining options, a gym, a heated outdoor rooftop pool, and 86,000 square feet of elegant event space with extraordinary city and river views.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
24-hour security
Paid private parking on-site
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Snack bar
Vending machine
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Safe
Seating area
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
City View
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
4.0
4.0 of 5 bubbles4,411 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled on Canal Street, the New Orleans Marriott has earned commendations for its attentive staff, though some guests have faced issues with housekeeping consistency and Wi-Fi reliability. While the prime location near the French Quarter is a highlight for guests, critiques arise over the additional costs for amenities such as parking, which some say lessen the hotel's value. The rooms offer spaciousness and appealing views but are often described as needing updates. The hotel's atmosphere presents a lively mix, with modern public spaces contrasting with the more dated decor in the guest rooms.
Location
Convenient
Atmosphere
Eclectic
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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4,411Reviews87Q+A100Room tips
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Scott S wrote a review Yesterday
8 contributions3 helpful votes
I recently visited The Marriott New Orleans for a professional conference (in fact, I just checked out and am waiting on car to airport) and I can say that it is all that it purports to be: it’s a very large, very busy conference hotel. If you are comfortable and pleased with such a surrounding—and its types certainly have their place—you will be pleased with the Marriott New Orleans. The public areas, including conference rooms, lobby, and ballroom are precisely as they should be: large, appropriate media, and institutionally appointed. In other words, they accomplish what they sit out to do. The staff in all regards are helpful, friendly, and efficient. No worries there. This hotel has the largest sundry/snack/essentials shop (The Canal Street Pantry) I have ever seen. Generally, if you need it, they have it. I only ate at the hotel restaurant one morning for breakfast (you’re in New Orleans; you don’t need to—in fact you shouldn’t—eat in a hotel restaurant—and it was, like all else at this hotel—functional and what you would expect. The location can’t be beat. It is in the middle of Canal Street and within walking distance of the entire French Quarter, the Central Business District, and the River. One afternoon for a break I had a pleasant walk to the National WWII Museum, which is also easily reached directly down Magazine. There are a plethora of good restaurants nearby. The sleeping room is, again, like the hotel itself, a typical Marriott room. It’s good sized, has a good, not great, bed, and whatever amenities you need. The elevators are the new “dynamic floor” type which is difficult for some guests to figure out (the desk staff should do a better job explaining them; I had to help a number of new guests who arrived confused as to how they worked), but having been to this hotel at a meeting before are a huge improvement. They are more efficient and much quicker to catch.
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Date of stay: April 2024Trip type: Traveled on business
Room Tip: This hotel gets VERY BUSY at traditional check-in and check-out times. You would do well to avoid...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Laurie B wrote a review Apr 11
11 contributions
Loved our stay here!!Beautiful lobby with convenient Panty for coffee, tea, water, snacks, etc. Wonderful, friendly staff. Clean and comfortable room. Nice pool area with bar and tables. Great location to The French Quarter, French Market, etc. Restaurant was very nice, great food and waitstaff. Hotel is outside of the noise area.
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Date of stay: April 2024Trip type: Traveled as a couple
Room Tip: Leave 5 minutes extra time for the elevators. Can get busy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marriott Hotels, Guest Services / Front Office at New Orleans Marriott
Responded 4 days ago
Dear Valued Guest, Thank you for the positive review and for taking the time to recognize New Orleans Marriott. We are delighted to know how much you enjoyed our convenient location and the excellent service provided by our associates. We will share your compliments with everyone. We are also happy you loved our lobby area, delicious food offerings, and beautiful pool. We appreciate you being our guest and look forward to serving you again soon. Sincerely, Javier Rodriguez Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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trvln_d_wrld wrote a review Apr 10
Woodbridge, Virginia203 contributions60 helpful votes
Where to start except.... wonderful from check-in to check out. The front desk agents were efficient, accommodating and friendly. The restaurant food was better than a few of the restaurants that we tried in the Quarter. The M club was well worth it. The room hosts were all friendly and kept the food stocked and tables clean. I stayed on the allergy-free floor. I had a corner room with city views. Perfect location. Noise free, very clean, fresh sheets...even the air felt cleaner. Great water pressure and hot shower. If you can get a room on that floor, do it. The hotel is in a perfect location. Close enough but not in the midst of the hustle and bustle. My 8yo had a ball. We were able to walk everywhere, and UBers were less than 5 minutes away when needed. We are definitely coming back, soon!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: Stay on the upper floors.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marriott Hotels, Guest Services / Front Office at New Orleans Marriott
Responded 5 days ago
Dear Valued Guest, It was our pleasure to welcome you to the New Orleans Marriott. We are delighted our associates exceeded your expectations for a memorable stay and that you loved our comfortable guest rooms and the amazing views of the city. We are also pleased you loved our convenient location and delicious food offerings and had a nice time at the M Club. Thank you for your feedback, and we look forward to accommodating you again soon. Sincerely, Javier Rodriguez Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yorkie AK wrote a review Apr 1
Durham, United Kingdom102 contributions46 helpful votes
Really enjoyed my stay here. Hotel location was perfect for most of the key sights. Lounge was well stocked and staff really helpful and friendly. Ask for a high floor and will likely get a decent view either over the river or over to the city. All in all very happy and will stay there again for sure.
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at New Orleans Marriott
Responded 2 weeks ago
Dear 559adenk, Thank you for evaluating your recent stay with us. We are glad our location was perfect for your needs and that our associates helped elevate your time with us. We will pass along your kind words to our entire team. We are also happy you loved our beautiful lounge area and the amazing views of the city. It was a pleasure accommodating you at New Orleans Marriott, and we look forward to your return visit. Sincerely, Javier Rodriguez Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Courtney J wrote a review Mar 2024
Alabama36 contributions1 helpful vote
+1
My daughter and I recently visited for her birthday. Hotel very clean and comfortable. Great location on Canal St. Close to Bourbon St and walking distance to the French Market. Very helpful concierge with discounts available for local tours. All staff were polite and helpful! Rooms and bathrooms are a bit small, but enough space for 2 people for sure. I would stay again!!
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at New Orleans Marriott
Responded 3 weeks ago
Dear 215courtneyj, It was a pleasure to be a part of your daughter’s birthday. We are glad our location was perfect for your travel needs and that our associates left a lasting impression. We will share your compliments with everyone. We are also happy you loved our well-kept property. Thank you for your feedback on New Orleans Marriott, and we look forward to accommodating you again soon. Sincerely, Javier Rodriguez Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maire P wrote a review Mar 2024
21 contributions1 helpful vote
There is a ramp to the front street thru car drive up. The Pantry store is the biggest one I have seen, with fresh fruit, variety sandwich, and alcoholic beverages etc. Outside there are many liquor stores and two drug stores within a short walk distance away. These modern hotel back on to the French Quarter. Bourbon is 3 block away. Riverwalk Outlet is 3 block away. The hotel room is supplied with mini frig and coffee equipment. The dream bed was very comfortable. The lobby bar is overpriced .Two loony size crab cakes were $35.00, . We ate our breakfast in the member lounge. It was best stock lounge I have seen. There was custom omelet station also yogurt, cold cuts, cheeses, breads pastry various juice. And a coffee machine around out the selection for breakfast. At dinner there a meats and cheeses tray. A few hot dishes and mini desserts were put out. The elevators have a secret of their own.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at New Orleans Marriott
Responded 4 weeks ago
Dear 726mairep, Thank you for your recent visit to the New Orleans Marriott. We are pleased you found our location perfect for your plans. We love that our guests can walk to attractions like the Audobon Aquarium, sip coffee at Cafe du Monde, stroll through the Garden District, or tour a haunted cemetery. We are also pleased you enjoyed our comfortable guest rooms, beds, and delicious breakfast offerings. Thank you once more for all your comments, and we look forward to accommodating you again soon. Sincerely, Javier Rodriguez Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dan G wrote a review Mar 2024
Plant City, Florida198 contributions107 helpful votes
I was in town for a conference, and this was our host hotel. Check-in was extremely easy; I appreciated the ability to do so several day in advance, as it probably saved me some time. I arrived early, but my room was already ready, which was very appreciated. Using the keypad for the elevator was a new experience, and I found the elevator lobby to be very crowded, and the wait quite long, when multiple conferences were attempting to use them. There were 6 elevators, though, which meant that one was bound to be along eventually. The elevators are ridiculously fast, both up and down, so there is minimal time spent in them. I also appreciated the fact that they all skipped the 13th floor.... The room was typical, but comfortable. It looked out over the city, which was a nice view, especially at night when all the lights were on. I had enough room to spread out and relax after a day of meetings. It surprised me, however, that the bathroom and shower were so small. I'm over 6 feet tall, and looking down at the shower head was a novel experience. Making some adjustments were definitely required. I did not have a chance to eat at the on-premises restaurants, but the bar and lounge area are very spacious and extremely well stocked. The biggest complaint here, and one I heard from others, was the noise level was insanely loud when there was a large group of people. It also got very crowded, very quickly. The pantry area had a huge selection of food and snacks; it was above and beyond the normal "bag of chips and toothpaste" selection you might find elsewhere. Beyond that, the location was great. In one direction, you could head straight into the French Quarter with restaurants and shopping, while the other direction led toward the more modern city and the river walk. A week past Mardi Gras, there were still quite a few people around, but it never felt crowded or unsafe. I would definitely stay here again.
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Date of stay: February 2024
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at New Orleans Marriott
Responded 5 weeks ago
Dear DakotaDan23, Thank you for evaluating your recent stay with us. We are glad our location worked well for you and that you enjoyed your time at our in-house bar and lounge area. It is also great to know you appreciated our elevators, vivid views of the city, and delicious food offerings. That said, we regret not meeting some of your expectations. We value all your feedback and love knowing you will return soon. Sincerely, Javier Rodriguez Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AvidTraveler111 wrote a review Feb 2024
Denver, Colorado7 contributions2 helpful votes
This was our first time in New Orleans, and we found the New Orleans Marriott to be the perfect base for a weekend exploring the city. The French Quarter and Mississippi are within walking distance, and multiple nearby trolley lines run to the Garden District, etc. As a Platinum member, we had access to one of the best M Clubs I've experienced, including a full buffet breakfast, appetizers in the evening that could easily be dinner if preferred, and snacks/drinks throughout the day. The rooms were comfortable with beautiful views, and everyone we encountered with the hotel was helpful and kind. A great stay! We would happily stay here again on our next trip to New Orleans.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at New Orleans Marriott
Responded Feb 26, 2024
Dear Valued Guest, Thank you for choosing New Orleans Marriott. We are glad our location worked well for you and that you appreciated our clean accommodations and the amazing views of the city. We are also happy you loved the delicious breakfast we serve at our on-site restaurant and that you had a great time at the M Club. Thank you again, and we look forward to your next stay. Sincerely, Javier Rodriguez Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LotsaTraveling wrote a review Feb 2024
Stony Brook, New York381 contributions246 helpful votes
Just returned from a 5 day stay while attending a conference at the hotel. Overall, the experience was a good one with no problems during my stay. I paid extra for a room with M club privileges which was well worth it. The breakfast buffet was excellent with made to order omelets. The choices in the evening were fewer but also quite good. The M lounge area itself was quiet and pleasant. I did have to return to the desk to get a special M club card, which they didn't give me when I checked in, but this wasn't a big deal. I didn't use any other hotel amenities so I can't comment on those. In terms of the room, I had a corner room overlooking the river, which was quite nice. It was clean and had typical furnishings. The only oddity was that there was no light switch or automatic lighting when one entered the room but fortunately cellphones now have flashlights so I was able to figure out how to turn on the lights eventually. The hotel also seemed to do a good job in hosting the conference that I attended. The hotel location is quite good. It's right on Canal St so there's easy streetcar access and it's a easy walk to the waterfront and to the French Quarter even for some one who's not in great shape (like myself). Overall, I had a pleasant stay and I'd be happy to return there. The only reason for 4 stars vs 5 stars is that it's a typical Marriott hotel without features that are truly memorable for the price/ level of hotel.
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at New Orleans Marriott
Responded Feb 26, 2024
Dear Valued Guest, Thank you for sharing your experience at New Orleans Marriott. We are glad our location perfectly suited your travel plans and that you had an amazing time at the M Club and lounge area. It is also great to know you loved our clean rooms and delicious breakfast offerings. Thank you once more for allowing us to be of service, and we look forward to having the pleasure of doing so again. Sincerely, Javier Rodriguez Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ken m wrote a review Feb 2024
1 contribution1 helpful vote
YALL VALET GONE SRATCH MY CAR UP!!!!!!!!!!!!! AND NOT TELL NOBODY THEY DID IT! MY CAR AINT HAVE NOTHING ON IT WHEN I GAVE IT TO YOUR EMPLOYEES! THEN WANNA SAY I WAS SUPPOSE TO REPORT IT BEFORE I LEFT HOW IM SUPPOSE TO REPORT SOMETHING IF I AINT KNOW IT WAS THERE THEN BS NEVER AGAIN
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: DONT GET VALET SERVICES
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at New Orleans Marriott
Responded Feb 15, 2024
Dear kenmF7341DX, Thank you for taking the time to show us your concern. Your feedback and also your patience in this matter are much appreciated. Please provide us with a phone number or email, and our parking operator will be in contact with you. Sincerely, Javier Rodriguez Resident Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$194 - $327 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
new orleans marriott hotel new orleans, marriott new orleans
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
1,333
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about New Orleans Marriott
Which popular attractions are close to New Orleans Marriott?
Nearby attractions include Clue Carre - New Orleans' First Live Escape Game (0.3 miles), The Escape Game New Orleans (0.1 miles), and The Sazerac House (0.05 miles).
What are some of the property amenities at New Orleans Marriott?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at New Orleans Marriott?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at New Orleans Marriott?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at New Orleans Marriott?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to New Orleans Marriott?
Conveniently located restaurants include Daisy Dukes French Quarter, Observatory Eleven, and GW Fins.
Are there opportunities to exercise at New Orleans Marriott?
Yes, guests have access to a pool and a fitness center during their stay.
Is New Orleans Marriott located near the city center?
Yes, it is 0.6 miles away from the center of New Orleans.
Are any cleaning services offered at New Orleans Marriott?
Yes, dry cleaning and laundry service are offered to guests.
Does New Orleans Marriott offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at New Orleans Marriott?
The staff speaks multiple languages, including English and Spanish.