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New Orleans Marriott

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New Orleans Marriott
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3,138 Reviews from our TripAdvisor Community

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Showing 3,026: English reviews
Houston, Texas
Reviewed 2 days ago NEW

This is the 2nd time I've been unfortunate enough to stay at this hotel (see my previous review from 2015) due to conferences that I attended. Although they have upgraded all of the rooms since I was here in 2015, there are still a number of problems, the worst of which is their elevator system. On 2 separate days, I...

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Helpful?
Thank Doc199
Mike R, Guest Relations Manager at New Orleans Marriott, responded to this review

Dear Doc199, Thank you for your feedback about your recent stay at the New Orleans Marriott. We are always looking for ways to ensure our guests have an excellent stay. We have shared your feedback with the appropriate hotel team. Thank you.

Reviewed 3 days ago NEWvia mobile

Upon check in for some reason when I checked in they only had 1 night when I showed my email confirmation it clearly showed 2. Also I had 3 adult women and they had us with one bed and no 2 beds left. Needles to say I was upset. Manager came over and was wonderful and upgrades us to a...

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Helpful?
Thank Susan M
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for sharing your review with us, Susan. We couldn't be happier that our team was able to provide excellent service and that you found our rooms comfortable. We look forward to the opportunity of welcoming you again soon.

Somerset, New Jersey
Reviewed 4 days ago NEW

We stayed at the Marriott for a conference. As usual, Marriott was a quality place to stay. The rooms were clean, the staff friendly and helpful. The location was great. We were a short walk from Bourbon St, the aquarium, and Riverwalk. There was a streetcar stop across the street, making the Garden District and City Park easily accessible. The...

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Helpful?
Thank Pat S
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for sharing your generous review, Pat. We are thrilled that you found our rooms comfortable, our location ideal and our staff friendly. We hope to have the opportunity to welcome you to New Orleans in the near future.

Kerrville, Texas
Reviewed 5 days ago NEWvia mobile

... with prices like Marriott (and no microwave). The rooms are small and lack adequate drawer space (only two shallow drawers for the whole room). There was no remote for the TV when we arrived, the ice machine on our floor was out of service for three days, and the breaker feeding our bathroom lights and plugs tripped. Turns out...

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Helpful?
Thank David G
Mike R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for your comments about your recent stay at the New Orleans Marriott. In our pursuit for excellent guest satisfaction and for guests to recommend our property, we are always looking for ways to improve our service. Guest comments are extremely important and serves as a means to gain feedback and improve processes and services provided to our guests....

Reviewed 5 days ago NEWvia mobile

This hotel is nice, good for a conference. You do have to pay for internet, which always annoys me at a huge hotel like this. But - the elevator system is so strange & frustrating. Patrons enter the floor they need & are assigned to one of about 8 elevators, which is a system I've experienced at other hotels. The...

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Helpful?
Thank Kori B
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for your review, Kori. We are disappointed that you did not experience a flawless stay at the New Orleans Marriott and we have passed your input along to our team. We hope to have the opportunity to welcome you back in the future to not only meet but exceed your expectations.

Atlanta, Georgia
Reviewed 6 days ago NEWvia mobile

Very nice hotel, close to all attractions and restaurants. Perfect ambience. Parking a bit pricey, but worth it. You don't need to drive, everything within walking distance. Plan to return again soon!

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Helpful?
Thank Rndwarren
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for your kind review, Rndwarren. We are thrilled that you enjoyed your stay with us and we look forward to welcoming you again in the near future.

San Diego, California
Reviewed 1 week ago NEWvia mobile

Stayed at 3 different hotels of all types during my stay in New Orleans and this hotel was definitely my favorite. From the moment I walked through the front doors the staff was super friendly and accommodating. Whitney Patton at the front desk was super friendly, professional, and got us a great room to our liking with a beautiful view....

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Helpful?
Thank marbo922
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for your generous review, marbo922. What a please it was to read that you found our staff friendly, our views stunning and our location ideal. We look forward to the opportunity of welcoming you again soon.

Reviewed 1 week ago via mobile

Loved our room!! The rooms are great!! Clean!! Comfortable beds!! I will definitely come back!!! Checking in was fast & courteous. Valet parking was quick. The location is wonderful for sight seeing and the night life!! Way to do it right Marriott!!!

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1Thank 2yanksnms
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for the five-star review! We are thrilled that you found our location ideal, our staff helpful and our rooms comfortable. We hope to welcome you again soon.

Chugiak, Alaska
Reviewed 1 week ago

We stayed two nights here, one at the beginning and one at the end of a cruise. Rooms were right in the French Quarter with easy walking to attractions, trolleys right across the street and plenty of restaurants. Rooms were clean, comfortable and had amazing views. Price is kind of on the high side, but comparable with other hotels in...

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1Thank Chris W
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for your candid review, Chris. From our ideal location to our stunning views it sounds like you truly had a woderful stay at the New Orleans Marriott. We look forward to the opportunity of welcoming you again soon.

Revere, Massachusetts
Reviewed 1 week ago

This hotel is steps to everything in French quarter. Beds are super comfy, now i really want Marriott pillows and comforter))) Everything you want just steps outside. For us it was very critical since the weather was 28 degrees with freezing wind, which us not very common. We had a great time and would totally go back.

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1Thank yelena o
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for taking the time to share your generous review with us, Yelena. We couldn't be happier that you found our rooms comfortable and our location ideal. We look forward to the opportunity of welcoming you again soon.

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Indulge in spacious style and modern convenience at the New Orleans Marriott. Located within the heart of the French Quarter, our New Orleans hotel offers a range of premium amenities that will make you feel at home. Choose from 1,333 rooms and suites, each appointed with chic furnishings and thoughtful extras like high-speed WiFi and flat-panel TVs, or upgrade to a MClub Level room, and take advantage of exclusive access to the MClub Lounge. Experience innovative dining at 5 Fifty 5, our French Quarter hotel's restaurant, or order a delicious meal from the comfort of your room or suite. Planning a meeting or social event? Explore our 80,000 square feet of sophisticated event space, and let our dedicated planning team help you organize every detail, saving you time and stress. And of course, no visit to the city would be complete without taking time to experience Bourbon Street and the rest of the French Quarter - all located near our hotel. ... more   less 

Additional Information about New Orleans Marriott

Address: 555 Canal Street, New Orleans, LA 70130-2349
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $183 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — New Orleans Marriott 3.5*
Number of rooms: 1333
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, TripOnline SA, Expedia and Jetsetter so you can book your New Orleans Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
New Orleans Marriott Hotel New Orleans
Marriott New Orleans
Hotel Style:
#47 Family Hotel in New Orleans
#58 Business Hotel in New Orleans
#69 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travelers have asked, with answers from New Orleans Marriott staff and other travelers.
35 questions
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Questions? Get answers from New Orleans Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best views are from the corner rooms. But they have really tiny bathrooms.”
 of 5 bubbles Doc199, 2 days ago | Read review
“ask for a room far fro the elevators”
 of 5 bubbles PatS298, 4 days ago | Read review
“If you want views of the city or river ask for hgiher floors. Elevators are very fast, so not a big deal to get the 40th floor.”
 of 5 bubbles T925BMchrisw, 1 week ago | Read review
“Higher floors, better views of the river!”
 of 5 bubbles matthewo489, 1 week ago | Read review
“city views”
 of 5 bubbles emily_koehler, 2 weeks ago | Read review
5 of 5
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