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New Orleans Marriott

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555 Canal Street, New Orleans, LA 70130
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Two Free Drinks per Night
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2,896 Reviews from our TripAdvisor Community

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Showing 2,800: English reviews
San Diego, California
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

It would seem there's a different standard for New Orleans. This downtown property was entirely unappealing. The entrance(s) give a poor sense of arrival right off the bat. The lobby is cavernous and confusing. Many dated fixtures and finishes. Rooms are small and not up to Marriott's typical standards. We didn't bother with the restaurant but found service in the... More 

Helpful?
Thank Road-Lifer
Mike R, Guest Relations Manager at New Orleans Marriott, responded to this review

Dear Road-Lifer, Thank you for your feedback regarding your recent stay at our Hotel. I am sorry to hear that our décor and style did not meet your standards. as we pride ourselves on the service we provide I was disappointed to read you felt the service in our lounge was not up to par. Hopefully if your travels bring... More 

2 reviews
1 of 5 stars Reviewed 3 days ago NEW

“Hey Lisa, how was your last trip to New Orleans?” “OMG! Let me tell you about the racist hotel bartender!” This is how the description of our vacation begins. We are frequent visitors to New Orleans and while we usually stay with friend, we do like to occasionally try out hotels. The hotel itself was nice and in a great... More 

Helpful?
Thank Lisa M
Corona, California
Level Contributor
153 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Lots of good things about this place. First of all, the front desk attendant, was really friendly and attentive. He offered an affordable, and worthwhile upgrade, and other tips about the hotel and surrounding environment. The room was very good. The view was excellent, and even though there was a farm convention, our room was surrounded by quiet. All of... More 

Helpful?
Thank Mary Jean P
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

What a pleasure it was to read your kind review, Mary Jean. From our friendly staff to our stunning views, it sounds like you had a wonderful time at the New Orleans Marriott. We are blown away by your generous words and we hope to have the pleasure of welcoming you again in the near future. More 

West Tn
Level Contributor
68 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed one night. There were conventions at the hotel. Aside from the lobby & pool constantly crowded, it didn't bother us. The staff, from valet, to bellmen, to front desk staff, to concierge treated us like we were the only guest. We had a king bed. Room kinda small, even for New Orleans. The bed made up for it.... More 

Helpful?
Thank TnMama2
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for sharing your review with us TnMama2. We are thrilled that you found found our staff friendly, our rooms comfortable and our location absolutely ideal. We hope to have the opportunity to welcome you back in the near future. More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Visited during Essence Festival. Hotel staff went above and beyond during this hectic and crazy time. There where activities planned everyday for the guest. Even fresh beignets every morning. I loved everything about my stay.

Helpful?
Thank Chabria B
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for making us your hotel of choice for Essence Festival. We are thrilled that our staff went above and beyond to make your stay at the New Orleans Marriott absolutely outstanding. We couldn't be happier that you loved your stay and we hope to welcome you again soon. More 

Winter Springs, Florida
Level Contributor
250 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The location is convenient to the French Quarter and the trolley line, but the room left much to be desired. The room felt very cramped and poorly designed. The two queen beds were placed in such a way that only one of us could reach the dresser and desk because they were behind on of the beds. The dresser only... More 

Helpful?
Thank lizardtiff
Vancouver, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Stayed five nights for conference in July 2016. Excellent location adjacent to the French Quarter, Canal Street and 5 minutes from the convention centre. This is a big hotel that easily handles large numbers of people except for the unique elevator system which struggled during peak times. The M Club accessed the ample buffet for breakfast, offered the regular/paid menu... More 

Helpful?
Thank BBaySteward
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for taking the time out of your day to review us BBaySteward. We are delighted that you found our M Club enjoyable, our location excellent and our views stunning. We truly appreciate your feedback and we hope to welcome you again soon. More 

Cincinnati
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

New Orleans is a wonderful city to visit, and it's full of hotels; the quality of which varies widely. However, travelers can always count on this Marriot. Though their parking is a bit expensive, all of their staff are INCREDIBLY FRIENDLY AND HELPFUL! Whether there is an issue with your room, or questions about local restaurants and attractions, everyone at... More 

Helpful?
Thank BobbyCincinnati
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for sharing your kind words with us, BobbyCincinnati. We couldn't be happier that you found our staff absolutely incredible. We truly appreciate your kind words and we are honored that you would recommend us without reservation. We hope to have the pleasure of welcoming you again soon. More 

Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I have no complaints! The amenities were fabulous for the conference I attended, the room was spacious, comfortable, clean, and inviting, and all of the staff members I encountered were warm, polite, and helpful.

Helpful?
Thank Eelizabethh30
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for your candid review, Eelizabethh30. We are thrilled to read that you found our staff polite and helpful and our rooms clean and comfortable. We hope to have the opportunity to welcome you back for a seamless stay in the near future. More 

Eugene, Oregon
Level Contributor
9 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here for a work trip at the end of June. Check in was easy, the front desk provided the correct tax form that our group needed. As a female traveling across the country with out my family I did not like that I type my floor number to call the correct elevator to go to my room. It... More 

Helpful?
Thank Alison G
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for sharing your review with us, Alison. We are thrilled to read that you found our staff a friendly, our our rooms comfortable and our cuisine delectable. We are delighted that you enjoyed your stay with us and we hope to welcome you again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Indulge in spacious style and modern convenience at the New Orleans Marriott. Located within the heart of the French Quarter, our New Orleans hotel offers a range of premium amenities that will make you feel at home. Choose from 1,333 rooms and suites, each appointed with chic furnishings and thoughtful extras like high-speed WiFi and flat-panel TVs, or upgrade to a MClub Level room, and take advantage of exclusive access to the MClub Lounge. Experience innovative dining at 5 Fifty 5, our French Quarter hotel's restaurant, or order a delicious meal from the comfort of your room or suite. Planning a meeting or social event? Explore our 80,000 square feet of sophisticated event space, and let our dedicated planning team help you organize every detail, saving you time and stress. And of course, no visit to the city would be complete without taking time to experience Bourbon Street and the rest of the French Quarter - all located near our hotel. ... more   less 

Additional Information about New Orleans Marriott

Address: 555 Canal Street, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $158 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — New Orleans Marriott 3.5*
Number of rooms: 1333
Reservation Options:
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Also Known As:
New Orleans Marriott Hotel New Orleans
Marriott New Orleans
Hotel Style:
#47 Family Hotel in New Orleans
#58 Business Hotel in New Orleans
#69 Romantic Hotel in New Orleans
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