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New Orleans Marriott

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New Orleans Marriott
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3,081 Reviews from our TripAdvisor Community

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Showing 2,971: English reviews
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW

As with many big name hotels in tourist destinations quality seems to drop a bit. Being a typical Marriott means that you get what you are expecting when it comes to service and the rooms and the location. But nothing stands out particularly. The room was clean, but beginning to be dated. The gym was crowded (due to small size)... More 

Helpful?
Thank Russell L
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW via mobile

This hotel is phenominal. I only come here once a year and it is for a large conference. There are always multiple conferences going on the week I am here so New Orleans is jam packed with people for the whole week. The New Orleans Marriott still manages to run smoothly and doesn't miss a beat with the massive influx... More 

Helpful?
Thank Patrick O
Level Contributor
3 reviews
Reviewed 4 days ago NEW

This is a large hotel; with all the amenities. Nice Pool, Nice GYM, and yes with a Starbucks. The staff was very friendly and rooms are clean. My only concern was key given to a person not listed on my room reservation. After the Erin Andrews complaint ...one would think their Privacy Policy would be strict.

Helpful?
Thank Keion C
Mike R, Guest Relations Manager at New Orleans Marriott, responded to this review

Keion C, Thank you for providing feedback about your recent stay the New Orleans Marriott. I am truly sorry to read that a key may have been given to a person not authorized access to your room. I can assure you we have strict protocols in place to ensure this does not happen. If you wish to discuss further, please... More 

Level Contributor
116 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 4 days ago NEW via mobile

I will say I'm writing this review keeping in mind that this is the Bayou Classic weekend with lots of people in town but this hotel should be prepared in used to crowds (Mardi gras, sugar Bowl, NCAA etc). We stayed here for the Classic around 12 years ago and had a great experience so we tried it again. When... More 

Helpful?
2 Thank Michelle K
Edgewater Park, New Jersey
Level Contributor
75 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 5 days ago NEW

Located in the heart of NOLA, the Marriott is a great choice while traveling in the downtown area. Walking distance to both the French Quarter, many restaurants and Bourbon Street. The hotel is a bit dated and worn and gets a lot of traffic nightly. My room was spacious but mostly unused space with no furniture. Bed was comfortable but... More 

Helpful?
Thank Matt V
Miami, Florida
Level Contributor
72 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 1 week ago NEW via mobile

I just stayed at the New Orleans Marriott and it was a great experience in general . The hotel is nice, service is great and location is perfect . Our room was a corner room in the 21 floor with windows on each side of the room for a perfect view , beautiful. No balconies , even when it looks... More 

Helpful?
Thank Basart74
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

What a pleasure it was to read your review! It's wonderful that you loved our exceptional service, perfect location and beautiful views. We're very excited that you loved experiencing our M Club Lounge as well. There's nothing like delicious local cuisine right from the comfort of your hotel! We hope to welcome you back for a five-star experience very soon. More 

Plano, Texas
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago NEW

This hotel is great! Nice, large room, although bathroom is small. Very well decorated and very clean. Too much street noise (I was on the 17th) floor, but it was a very big and crowded weekend. Breakfast was great as is the M Club Lounge. Great location. Doorman was wonderful!

Helpful?
Thank Bonnie_MD1116
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for your wonderful review. It's great to hear that you found our guest rooms spacious, our M Club Lounge breakfast delicious and our location ideal. We're sorry to hear that you experienced noise in your guest room and we hope it did not inconvenience you in any way. Should your travels ever bring you back to New Orleans,... More 

Delaware, Ohio
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

Having traveled to New Orleans several times this was my first stay in the downtown area. Great room service, very prompt and Jose was a delight. Only down side was a long line to use valet parking. But as it was under renovation and the Bayou Classic was in town, it was understandable. A perfect place to be in the... More 

Helpful?
Thank LouMel34
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for your kind review! We loved hearing that you enjoyed just about everything about your stay from our ideal location to our stunning views. We're glad you were able to enjoy a Bloody Mary with us as well! Thank you for letting us know about Jose's notable hospitality and for your patience with our valet line. We would... More 

Level Contributor
90 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 week ago

Located within easy walking distance of the French Quarter and its highlights, this hotel offered some of the best customer service I have ever experienced. Every employee was clearly dedicated to the happiness and well-being of guests and visitors. We will definitely return.

Helpful?
Thank 47IU24L
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for your generous review, 47IU24L! We couldn't be happier that you enjoyed our neighborhood and found our wonderful staff to be helpful to you during your visit. We look forward to welcoming you again should your travels bring you back to New Orleans. More 

Connecticut
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 week ago

The hotel itself is in a great location, right on Canal St and very close to the French Quarter. The lobby area is nice and large. There is a starbucks in the lobby which is good for breakfast options (not that food is scarce in NOLA!). The room itself was good, bathroom a little small - I had one issue... More 

Helpful?
Thank davidmartinomalley
Kate R, Guest Relations Manager at New Orleans Marriott, responded to this review

Thank you for sharing your review, David! We're thrilled that you loved our Canal Street home, comfortable accommodations and excellent fitness center. It sounds like you truly know what's most important while traveling and we're glad that we delivered for you. We look forward to your next visit! More 

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Indulge in spacious style and modern convenience at the New Orleans Marriott. Located within the heart of the French Quarter, our New Orleans hotel offers a range of premium amenities that will make you feel at home. Choose from 1,333 rooms and suites, each appointed with chic furnishings and thoughtful extras like high-speed WiFi and flat-panel TVs, or upgrade to a MClub Level room, and take advantage of exclusive access to the MClub Lounge. Experience innovative dining at 5 Fifty 5, our French Quarter hotel's restaurant, or order a delicious meal from the comfort of your room or suite. Planning a meeting or social event? Explore our 80,000 square feet of sophisticated event space, and let our dedicated planning team help you organize every detail, saving you time and stress. And of course, no visit to the city would be complete without taking time to experience Bourbon Street and the rest of the French Quarter - all located near our hotel. ... more   less 

Additional Information about New Orleans Marriott

Address: 555 Canal Street, New Orleans, LA 70130-2349
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $135 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — New Orleans Marriott 3.5*
Number of rooms: 1333
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Odigeo, HotelsforEveryone, Hotels.com, Priceline and Jetsetter so you can book your New Orleans Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
New Orleans Marriott Hotel New Orleans
Marriott New Orleans
Hotel Style:
#47 Family Hotel in New Orleans
#58 Business Hotel in New Orleans
#69 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travelers have asked, with answers from New Orleans Marriott staff and other travelers.
35 questions
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Questions? Get answers from New Orleans Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If it's a busy weekend such as Mardi Gras, football games etc. get a room as high as you can. Windows do not filter street noise.”
 of 5 bubbles Bonnie_MD1116, 1 week ago | Read review
“Request a room away from the elevators for added quiet”
 of 5 bubbles 47IU24L, 1 week ago | Read review
“Ask for a river view!”
 of 5 bubbles littlepepita, 2 weeks ago | Read review
“Major construction is now in progress on the ground floor. For now, be sure to get a room on an upper floor.”
 of 5 bubbles CaptBill2, 2 weeks ago | Read review
“High floors are quieter.”
 of 5 bubbles JAHlady, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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