Le Pavillon New Orleans
833 Poydras Street, New Orleans, LA 70112-1040
Lowest prices for your stay
Lock in the lowest price from these sites
Hotels.com
Expedia.com$199
Travelocity$199
travelup.com$149
Priceline$199
Destinia.com$228
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (270)270
Room & Suite (77)
Dining (11)
About
#97 of 177 hotels in New Orleans
Location
4.7
Cleanliness
4.5
Service
4.3
Value
4.2
Glamorous and grand, the reimagined Le Pavillon Hotel greets guests with a rich, storied past, lavish design, modern amenities and traditional southern hospitality. "Le Pavillon was recognized as a ‘Top Hotel in New Orleans' by the readers of Condé Nast Traveler." A stay at Le Pavillon Hotel includes first-rate amenities in stylish accommodations for a luxuriously authentic New Orleans experience. Enjoy the contemporary, elegant design of the guest rooms, equipped with modern luxuries to appease our travelers' every desire.
Read more
Anything missing or inaccurate?Suggest an edit
Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Conference facilities
Banquet room
Baggage storage
Wifi
Snack bar
Meeting rooms
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Show more
Room features
Air conditioning
Desk
Room service
Safe
Cable / satellite TV
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Wardrobe / closet
Iron
Private bathrooms
Tile / marble floor
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Romantic
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
146Restaurantswithin 0.3 miles
43Attractionswithin 0.3 miles
Contact
833 Poydras Street, New Orleans, LA 70112-1040
Getting there
Rental CarsSee rental cars from $46/day
379Reviews3Q+A29Room tips
Reviews
Traveler rating
- 216
- 62
- 32
- 25
- 44
Time of year
Traveler type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
The hotel does not live up to it's reputation and history, I expected more grandeur, more luxurious. The potential is very much there but needs some TLC to bring it back to it's former glory. The hotel was clean and our room comfortable; the sink was clogged and one elevator wasn't working. The staff, being all teenagers were friendly and accommodating. We often joked about the adults being held hostage on the 9th floor since that is the one supposedly with the most ghostly activity. On another note we didn't experience any haunts except for a blinking blue light in the vent the first evening., never showed up after that night, who knows! The hotel did not offer a full service restaurant but a meager breakfast buffet on the weekend, I do mean meager. All in all we enjoyed our stay, would not stay again unless changes were made. …
Read more
Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: If your looking for a hotel that brings you back to the turn of the century era then this is not...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jeff Wilkinson, General Manager at Le Pavillon New Orleans
Responded yesterday
Thank you for staying with us at LePavillon. We appreciate your business. While we do have several younger members of our team we also have several veteran managers which are in the hotel each day. I do apologize that you find not find our breakfast to your liking, but we are hoping to be able to go back to a full service offering very soon. We sih you the very best and hope to see you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thieves and scammers is what comes to mind the most when you think about this hotel. Due to the fact that we had a delayed flight from Europe we wanted to check in and get a room one day later (for reasons beyond our control). The service at the reception informed us that our 1 week stay was cancelled without a possibility to rebook. All the money was of course paid in advance. To take your money and not give hotel room - scandalous policy of the hotel. We got stuck in the middle of New Orlean after 48 hours travel with no help or place to stay. Outrageous behavior and customer service!! I totally do not recommend.
Read more
Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jeff Wilkinson, General Manager at Le Pavillon New Orleans
Responded 2 days ago
Thank you for your review. I do apologize for the unfortunate circumstances about your reservation. I believe what most likely happened is that if we did not receive communication from you about not being able to make your reservation date we would have cancelled it as a "no show" As we were sold out for the weekend your room would have quickly been snapped up by someone else. Unfortunately as i do not have a name for you on this review i cannot research your reservation.. if you booked directly through the hotel we of course would have refunded your card. it is possible that you booked through someone else and that requires you to contact them directly and then we will of course authorize a refund to you. again our apologies on this unfortunate circumstance.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So don’t believe the website that check-in is at 3pm…..beyond that this hotel is dilapidated, worn out, and does not have the staff customer service level to make up for it. Do not stay here - almost anywhere in New Orleans is better.
Read more
Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jeff Wilkinson, General Manager at Le Pavillon New Orleans
Responded 1 week ago
Thank you for staying with us. We appreciate your business. I do apologize that you did not enjoy your stay and that we may have missed the mark with you.. I find it surprising that you do not feel our staff was up to par on our customer service skills as they are overwhelmingly celebrated of this very thing. WE do wish you the very best going forward.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No hot water for 2 days...during carnival season...this is 2023. Do I really have to rent a mediocre room AND boil water in their silly little fireplace to wash my face? I suggest Motel 6 over this joint. The PB&J tradition is gone. They don't care about that bs anymore. Covid is over, gang. Fix it. This place has lost all charm beyond the lobby chandelier. Management, front desk and maintenance are very poor. Good luck enforcing that $75 lost plastic band rule.
Read more
Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Stay elsewhere. Lots of historic hotels in the area.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jeff Wilkinson, General Manager at Le Pavillon New Orleans
Responded 2 weeks ago
Thank you for staying with us and for your review, we appreciate your business.. i do apologize for the hot water issues you encountered during your stay. with us i can certainly understand how inconvenient and frustrating that is. WE still do put out our peanut butter and jelly sandwiches, but we have changed the time and the way we present it. WE can no longer do a full on buffet where everyone makes their own, but rather we pre-make and platter them and also of course we also include our cold milk. As far as the wrist bands we only use them during the carnival season as a means of security for the hotel to ensure that those people who do not belong in the hotel and are only attempting to enter to create mischief can be quickly identified and removed,.or denied entry altogether. The overwhelming majority of our guests thanked us for keeping the hotel safe and secure. All our best in 2023.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arrived on the last day of Mardi Gras. Initial impressions were good. The entrance is well appointed and conveys the old world luxury of days gone by. The two stars are for this alone. All down hill from there. Only one elevator working, apparently this has been the case for months. Can you imagine the wait time at Mardis Gras when the hotel was at capacity. The rooms and bathrooms are very small by American standards but this is an old hotel. No hot water in the rooms. Again this has been an issue for months. I was offered a room change after my 3rd complaint , when we had returned for a quick freshen up prior to an early restaurant reservation. Because we didn't have time to change rooms (with no guarantee of hot water in the new room) I was basically told it was my fault as I had been given the option. No breakfast served during the week. We were told the bar was only open 5pm until 11 pm. We returned on Thursday night to find the bar closed at 9pm and no indication it had ever been open Pool closed with no sign of it ever reopening It is quite obvious that this hotel is not long for this world. No breakfast No bar No pool No hot water No adequate internal transportation The staff really don't care about any of this. Give them a helping hand to put this grand old hotel out of its misery and stay elsewhere…
Read more
Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jeff Wilkinson, General Manager at Le Pavillon New Orleans
Responded 3 weeks ago
Thank you for staying with us. I do apologize for the issues you encountered and believe us when we say we are trying to get them rectified. unfortunately the fixes for both the elevator and hot water system are not easy ones and are requiring parts and systems to be manufactured. As far as the pool being closed it is listed on all our booking platforms as such and has been so for quite some time. i believe the bar closure was due to a staffing issue. I will take great exception with your statement that the staff does not care, nothing could be further from the truth. The entire staff is passionate bout our hotel and our guests. All our best in 2023.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was beautiful. Rooms were great. Almost all of the staff was excellent. Robert the Valet, Lynn and Ken the bartenders and Rhonda the server at breakfast were all outstanding! We would absolutely return if not for the following two items. 1 - Luke warm water for the entire stay. It got slightly warmer after a formal complaint to the front desk. We heard at least two other rooms complain about the lack of hot water during the stay. It seemed obvious they didn't care. One day towards the end of our stay there was no hot water, due to a system issue. This I understand, but having it turned way down, I do not. 2 - We were there the week before Mardi Gras. They gave all guests a wrist band and a stern talking to about not being able to get in if we lost or wrist bands. There were 4 of us, and we asked if we could bring our daughter, who lives locally, in with the 4 of us for drinks before dinner. She was denied entry because she wasn't a paying guest. I asked the front desk if there was any way to get her in. I was rudely told to purchase a $75 wristband! Honestly, I understand the policy. I just really did not like being spoken to like someone who was trying to steal services from the front desk.…
Read more
Review collected with Tripadvisor’s Reputation Pro
Date of stay: February 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jeff Wilkinson, General Manager at Le Pavillon New Orleans
Responded 3 weeks ago
Tthank you for staying with us at LEPavillon. I do apologize for the issues you encountered with our hot water. I know how inconvenient this can be. n regards to our wrist band policy is what done with the safety and security of our guests in mind. Unfortunately many people that did not belong in the hotel were obviously attempting to gain entry or attempting to hold large gatherings in their rooms, again with people that did not belong in the hotel Of course with all things we reviewing and alnalyzing our process to make it better for everyone.. We wish you all the best in 2023 and beyond.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was already excited before we arrived here! Such a beautiful place with so much character! The staff was phenomenal, the food was great and so were the drinks! This place was the first place I’ve ever been able to sleep so comfortably in, and just saying, I have a comfortable bed at home, but THEIR beds were amazing! The only concern I had was the hot water in shower. I’m still giving them a 5 because of how everything else turned out, but they’ve got to fix the hot water. Took too many like warm showers.
Read more
Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jeff Wilkinson, General Manager at Le Pavillon New Orleans
Responded Feb 10, 2023
Thank you so very much for choosing LePavillon. We appreciate your business. I do apologize tht the shower temperature was not ideal and or to your liking but we are certainly looking into that issue. We hope to see you again very soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The daytime staff is friendly and helpful. The lobby is beautiful and is kept clean. Only one of two elevators working. Not very convenient for busy season. The wait could get long for the elevator. The rooms were nicely decorated. The beds comfortable. Could use a small table in the room and another chair, rather then having a desk. Especially in the king size room. I doubt single people would be in those rooms. We had a broken toilet paper holder, a plugged sink abd a leaky tap the say we arrived. I saw the maitence man in the hallway the next day. Everything was repaired that day. Well done! Le Pavillon is close to restaurants all within 5 minute walk. Grocery store a block down Barrone St. Handy for food in your room and liquor and beer. Great place to stay.
Read more
Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jeff Wilkinson, General Manager at Le Pavillon New Orleans
Responded Feb 9, 2023
Thank you so very much for staying with us at LePavillon. WE appreciate your business. I do apologize for the maintenance issues you described but i am happy to hear that we quickly resolved them. We hope you visit us again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel. Great staff - friendly and gave great advice for seeing tourist spots and safety guidance . Lovely room - clean and very comfy beds! Really enjoyed our stay! Easy to get around. Lovely restaurant and breakfast place nearby as well as in the hotel itself
Read more
Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jeff Wilkinson, General Manager at Le Pavillon New Orleans
Responded Feb 3, 2023
Lulu, thank yu s very much for choosing LePavillon. We appreciate your business. We are thrilled to see how much you enjoyed our hotel and i will certainly pass along your comments to our team. All our best in 2023.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All Is well I guess room could be colder water could be warmer location may be exactly what Im paying for a HISTORICAL FEE never heard of this before show me the history inside the hotel none is showcased in the hotel only old pictures hanging up of unknown people property the pb&j sandwiches are hard as hell the pool is closed but just morning I was sitting in the lobby doing some work on my computer to over hear two managers male and female talk to there front desk agent about several matters that need to be discuss privately not at the front desk above all to clear all problems hotel needs renovations
Read more
Date of stay: January 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: way out your options
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jeff Wilkinson, General Manager at Le Pavillon New Orleans
Responded Jan 17, 2023
Thank you for your review and of course thank you for visiting our hotel. WE appreciate your business. i do apologize tht the rooms was not to your liking and we are certainly looking into that. We do hope to see you again very soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$157 - $338 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
le pavillon new orleans, hotel le pavillon, la pavilion new orleans, le pavilion
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
226
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingLE PAVILLON NEW ORLEANS $152 ($̶2̶5̶0̶) - Updated 2023 Prices & Hotel Reviews - LA
Frequently Asked Questions about Le Pavillon New Orleans
Which popular attractions are close to Le Pavillon New Orleans?
Nearby attractions include Clue Carre - New Orleans' First Live Escape Game (0.09 miles), Immaculate Conception Church (0.2 miles), and The Sazerac Bar (0.2 miles).
What are some of the property amenities at Le Pavillon New Orleans?
Some of the more popular amenities offered include a lounge, a fitness center, and room service.
Which room amenities are available at Le Pavillon New Orleans?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Le Pavillon New Orleans?
Guests can enjoy a lounge and a snack bar during their stay.
Is parking available at Le Pavillon New Orleans?
Yes, valet parking is available to guests.
What are some restaurants close to Le Pavillon New Orleans?
Conveniently located restaurants include Rouses, Commerce Restaurant, and Gallier's Restaurant & Oyster Bar.
Are there opportunities to exercise at Le Pavillon New Orleans?
Yes, guests have access to a fitness center during their stay.
Is Le Pavillon New Orleans located near the city center?
Yes, it is 0.3 miles away from the center of New Orleans.
Does Le Pavillon New Orleans offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Le Pavillon New Orleans?
Many travelers enjoy visiting Hermann-Grima House (0.6 miles), Longue Vue House and Gardens (3.5 miles), and Beauregard-Keyes House (1.0 miles).
Does Le Pavillon New Orleans have any great views?
Yes, guests often enjoy the city view available here.