Hyatt Centric French Quarter New Orleans
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About
#64 of 177 hotels in New Orleans
Location
4.8
Cleanliness
4.5
Service
4.4
Value
4.2
GreenLeaders Bronze level
The Hyatt Centric French Quarter is a New Orleans luxury hotel located in the historic French Quarter adjacent to Bourbon Street. This beautifully restored historic hotel offers 254 smoke-free guestrooms with expansive 12-foot ceilings, plush bedding, modern in-room amenities, and balconies that overlook the historic French Quarter, our gorgeously landscaped courtyards or New Orleans' famous Bourbon Street.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Happy hour
Snack bar
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Refrigerator
Cable / satellite TV
Safe
Wake-up service / alarm clock
Flatscreen TV
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
205Restaurantswithin 0.3 miles
148Attractionswithin 0.3 miles
Contact
800 Iberville Street, New Orleans, LA 70112-3132
Getting there
Rental CarsSee rental cars from $46/day
3560Reviews87Q+A100Room tips
Reviews
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My wife and I recently stayed at The Hyatt Centric New Orleans and were thoroughly impressed. The rooms were modern and comfortable, with a new and clean feel. The hotel itself was also well-maintained and had a great atmosphere. What really stood out to me, though, was the exceptional staff. They were friendly, helpful, and went out of their way to make sure I had a great stay. Plus, the hotel's location was perfect for exploring the famous Bourbon Street scene. Overall, we had a great visit and looking forward to our next stay.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Stayed at Hyatt Centric New Orleans for 9 nights, 08/15-08/24. Staff was extremely friendly and helpful upon checkin. Location was perfect. As Globalist, we received a credit of $15 per person for breakfast at the lobby restaurant, Powdered Sugar. We tried almost everything on the menu. The food was great! We had zero complaints. I’d like to mention Ellie at the front desk. Ellie greeted us daily and was always attentive of our every need. Thank you Ellie for being so helpful. You made our stay exceptional! Looking forward to my visit there next year.
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Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip: direct access to Bourbon street, great breakfast at Powdered Sugar
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Nickolas Thomas, Guest Services / Front Office at Hyatt Centric French Quarter New Orleans
Responded Sep 3, 2022
Dear francic58, Thank you for sending in your review. It was a pleasure to serve you for such an extended period of time. I will be sure to share your comments with Ellie and the restaurant staff; I know it will make their hearts smile. We look forward to welcoming you back to our home; I think after 9 nights, it is safe to call you family. See you next year!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very large rooms and great location. Easy to get around. Trolley three blocks away to visit Garden District, French Market, etc. Sazerac House was a favorite tour - for free. Only thing I would add to the room, since it so big, is a desk/makeup table in the niche across from the closet.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We really enjoyed our stay at Hyatt Centric. The location is great, very centrally located. Our room faced Dauphine Street and the Ritz Carlton and the noise level at night was not a problem. The Holmes Bar in the lobby was very nice and a great place for a pre-dinner cocktail. We would definitely stay here again.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My favorite location over the years when traveling to NOLA. Facility is in great shape, service is top notch and location could not be better. Upgrades in bar area are very nice. Service was outstanding.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The front desk staff was rude and not helpful. We were denied benefits of the World of Hyatt loyalty club. We were given access to our room later than the 4pm check-in time. Breakfast was awful, cold coffee and slower service. We have stayed here in the past and it had been great...but we won't be back.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We would never stay here again. Only stay at hyatts and very disappointed. Sadly no perks at this hotel. Staff will fight over stupid small things even though it would make a difference to the customer.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nick Thomas, Guest Services / Front Office at Hyatt Centric French Quarter New Orleans
Responded 5 days ago
Dear victoriacT7037DC, I want to take the time and thank you for leaving your review. As we strive to always be better, I would love for the opportunity to speak with you about the "small things" that you encountered that could have made your stay more enjoyable. I am available at nick.thomas@hyatt.com at your convenience. I hope to talk to you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My teen daughter and I stayed here for 2 night before a cruise as part of a senior spring break trip. I'm a Globalist. We requested early check-in, and although our traveling companions (who weren't even World of Hyatt members) were able to check in to their room when we arrived, our room wasn't ready yet. When we were finally able to check in, we did not receive an upgrade of any sort. I asked if I was supposed to receive anything as Globalist (e.g., breakfast vouchers) and was told no. That night, at 10:15 pm, I was awakened by a knock on our door. When I didn't answer, the person knocked more insistently. I got up and looked out the peephole. There was a man I didn't know standing there. I asked what he wanted, and he said he was delivering my Globalist gift. I told him we were trying to sleep and he should deliver it the next day. He offered no apology. This was very upsetting, and I had trouble going back to sleep. When the "gift" hadn't arrived by the next afternoon, I called the front desk. They confirmed they did, indeed, have a gift for me (a bag of chips, packaged cookies, and a letter -- urgent stuff!) but had no idea why delivery had been attempted so late. I never felt like anyone adequately explained or apologized to us for this very strange and unsettling experience. We ate breakfast both mornings at the hotel. The young man who worked the counter was very rude. He acted like it was an inconvenience to take our orders, and our entire interactions with him were negative. When I ordered a latte the second morning, he said they only had decaf lattes because they were out of caffeinated espresso (which is pretty ridiculous for a hotel that charges $300-$400 night). He didn't apologize. I ordered regular coffee, which didn't arrive until after our entrees were delivered and I reminded him that I'd ordered coffee. Service in general was painfully slow. I asked at the desk about getting a taxi to the cruise terminal. The agent told me to let them know about 5 minutes before we needed the taxi to arrive and they would call one. As we were walking out of our room to go check out, I called the desk and asked the agent to call us a taxi. She assured me she would call one immediately. However, when I went to check out downstairs, a different woman told me that they hadn't called us a taxi because "that's not the way we do things." She said the taxis arrive so fast, they don't call any earlier than 2-3 minutes before. I said the other woman had said she would call one. The second woman insisted that hadn't been done because they wouldn't do it that way. She never asked the other woman (who was on the phone) whether one had been called. She just argued with me. I finally said that instead of arguing with me, she should just make sure I had a taxi. They finally called one, which took at least 5-10 minutes to arrive. So we ended up leaving 10 or so minutes later than I'd planned. Not the end of the world but it was an incredibly frustrating end to our stay. To top it all off, the bill was filled with errors. Although most of our breakfast charges were removed from the bill because of my status, there was still a charge for our breakfast beignets on the bill. (Our total was well under the $15/person that should have been free.) Even worse, they charged my credit card for 1 night's stay despite the fact that I'd used Hyatt "free night" certificates for both nights. Finally, they only gave me credit for 1 "qualifying night" even though we had stayed two nights. I called Hyatt when I got home, and the Hyatt agent quickly saw that the bill was a mess. She called the hotel and talked to a manager. She pointed out that they had redeemed BOTH of my free night certificates and yet given me only 1 free night and charged me for the other. The manager refused to reimburse me for the second night. The agent was forced to escalate the situation and has assured me it will be fixed and I will also be credited for both nights as qualifying stays. The facility itself is fine and location is good if you want to be close to Bourbon Street. But the staff at this hotel is really terrible, and customer service continues to be bad. Do not stay here.…
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Date of stay: March 2023
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nick Thomas, Guest Services / Front Office at Hyatt Centric French Quarter New Orleans
Responded 5 days ago
Dear AmyFK, First, I want to thank you for taking the time and leaving your review and letting us know how we did. I am extremely saddened after reading your review because this is not who we are, and I must apologize that we did not exceed your expectation. We do not make excuses for failures; please note that your concerns will be addressed and shared with the entire staff, and we will be better because of you. It is my hope to make this right; please reach out to me to discuss options at nick.thomas@hyatt.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a great time being our first time in New Orleans. The location was great. Walking distances to where we wanted to go. The hotel itself was great, unfortunately there was not microwave and the shower had not pressure at all.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nick Thomas, Guest Services / Front Office at Hyatt Centric French Quarter New Orleans
Responded 5 days ago
Dear elidavillarreal, Thank you for taking the time and leaving your review. We are pleased that you enjoyed your stay overall and will look into the pressure of the shower and additional options for reheating food. We hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everyone in the Hyatt Centric is a professional - they are friendly, helpful, service is excellent, and the food - well, the food was so good we didn't bother with some of the hyped up places in town. Very nice rooms, beds and pillows are gread (that's a biggy for me!). Very nice place to stay in the French Quarter!
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Nick Thomas, Guest Services / Front Office at Hyatt Centric French Quarter New Orleans
Responded 5 days ago
Thank you for taking the time and leaving such kind words. We are pleased that you enjoyed your stay and cannot wait to serve you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$194 - $365 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wyndham new orleans, new orleans wyndham, sonesta new orleans, new orleans chateau sonesta, new orleans sonesta
FORMERLY KNOWN AS
Hyatt French Quarter
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
254
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Claim Your ListingHYATT CENTRIC FRENCH QUARTER NEW ORLEANS $176 ($̶2̶4̶6̶) - Updated 2023 Prices & Hotel Reviews - LA
Frequently Asked Questions about Hyatt Centric French Quarter New Orleans
Which popular attractions are close to Hyatt Centric French Quarter New Orleans?
Nearby attractions include Clue Carre - New Orleans' First Live Escape Game (0.3 miles), The Sazerac House (0.3 miles), and Hermann-Grima House (0.2 miles).
What are some of the property amenities at Hyatt Centric French Quarter New Orleans?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Centric French Quarter New Orleans?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Centric French Quarter New Orleans?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Centric French Quarter New Orleans?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hyatt Centric French Quarter New Orleans?
Conveniently located restaurants include GW Fins, Oceana Grill, and Olde Nola Cookery.
Are there opportunities to exercise at Hyatt Centric French Quarter New Orleans?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hyatt Centric French Quarter New Orleans have airport transportation?
Yes, Hyatt Centric French Quarter New Orleans offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hyatt Centric French Quarter New Orleans located near the city center?
Yes, it is 0.6 miles away from the center of New Orleans.
Are any cleaning services offered at Hyatt Centric French Quarter New Orleans?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Centric French Quarter New Orleans offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.