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Bienville House

Certificate of Excellence
06/05/2017 06/06/2017
1 room 2 adults 0 children
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1,617 Reviews from our TripAdvisor Community

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Vadodara
Reviewed 3 days ago NEWvia mobile

A historic hotel very central in the French quarter,well decorated and spacious rooms, huge beds soft mattress and excellent pillows,we just got off the cruise and had a very restful night.The breakfast was a bit of a disappointment.. very basic But highly recommend this hotel not forgetting Cynthia at the front desk she was just superb!

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Thank williesingh
Clermont, Florida
Reviewed 3 days ago NEWvia mobile

Beautiful boutique hotel within walking distance of Bourbon St any all the shops and restaurants in the area. Just off the riverboat docks and could hear them blow their horns. Loved it!! This is a small hotel, was which we liked, and very beautiful. Staff was friendly and helpful. My only disappointment was that the restaurant in the hotel is...

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Thank Shirley B
Great Missenden, null, United Kingdom
Reviewed 4 days ago NEWvia mobile

Have been staying here for a number of years - great location on the outskirts of the French quarter but close enough to all the main sightseeing sights in the area. Beverley and the rest of the team are very friendly and helpful and always make you feel welcome - however the hotel is looking pretty tired in the room...

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Thank Abigail S
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We passed along all of your comments to our management team for review. We appreciate all your feedback!

Webster, Texas
Reviewed 6 days ago NEW

Upon our arrival at the Bienville House, Ms. Cynthia checked us in and from that moment on, our stay was impeccable and showered with incredible customer service. The personal touch that Ms. Cynthia, Ms. Beverly and our amazing housekeeper Ms. Carmen bestowed up on us was beyond excellent! The refreshing smiles, the greetings to us at every turn, entrance, departure....

Review collected in partnership with this hotel
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Thank JenniferNOA
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you so much for your comments about the luxury service you received at the Bienville House! We aim to provide each guest with the same luxurious experience you described. Please come back and visit us soon!

Atmore, United States
Reviewed 1 week ago

The hotel was clean, and you could tell there was a lot of history within the walls. The staff was very nice and the room was spacious and nice. Only complaint was the air conditioning wasn't cooling so the room got a little warm. The hotel is located in a good spot within walking distances of other French Quarter "must...

Review collected in partnership with this hotel
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Thank 497olenan
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We sincerely appreciate your positive feedback regarding your visit. We'd love to have you back for another stay at the Bienville House!

Lynnwood, WA
Reviewed 1 week ago via mobile

We took a long weekend trip with some friends to escape the Seattle rain. New Orleans did not disappoint! The Bienville was the perfect place to stay. It is conveniently located in a quiet part of the French Quarter. It is located right by the river, just down from Jackson Square and all the wonderful shopping in the French Quarter....

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Thank Steve S
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so glad you enjoyed your stay at the Bienville House and took the time to share your great experience with TripAdvisor. Please return soon to the Bienville House for another great trip!

Higginsville
Reviewed 1 week ago

This hotel was right in the French Quarter and was a superb place to stay! The staff was very friendly and helpful. They even made tour reservations for us. The courtyard was pretty as were the artfully decorated rooms.

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Thank Elden K
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

At the Bienville House, we strive to treat our guests like family and are pleased to hear you had such a wonderful experience! We hope to see you again soon!

East Setauket, New York
Reviewed 1 week ago

Lovely hotel in the French Quarter. Stayed for 3 nights and enjoyed having a Continental breakfast in their courtyard. Front desk and staff were very helpful during our stay and will assist you. Some interior rooms are without windows but that is all spelled out in the description when booking. Bar on premise to rest your tired feet after a...

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Thank Fredotty
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We sincerely appreciate your positive feedback regarding your visit. We'd love to have you back for another luxurious stay at the Bienville House!

A TripAdvisor Member
Level Contributor
4 reviews
Reviewed 1 week ago via mobile

Not worth the extremely high room rate they charge during Jazz Fest. Pool advertised as heated, but it was cold as can be. Front Desk Staff, Valet & Bell Hop very friendly. Room was small & traffic was loud.

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Thank A TripAdvisor Member
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you for your review! We passed along all of your comments to our management team for review. We appreciate all your feedback!

Waltham Abbey, United Kingdom
Reviewed 1 week ago

This hotel is positioned well, everything in the French Quarter is a short walk. We had a room with windows , which didnt open, overlooking the Fire station , which wasnt a problem as didnt put on the siriens until they went down the road. This hotel is in need of a face lift , shabby sheek fits it but...

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Thank bw3wheeler
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you so much for your review! We passed along all of your comments to our management team for review. We appreciate all your feedback! Hope to see you again soon.

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06/05/2017 06/06/2017
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Staying in French Quarter

Neighborhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Just as the French Quarter is perfectly situated in the heart of New Orleans, the Bienville House New Orleans hotel is perfectly situated in the midst of the historic French Quarter. Having just completed a multi-million dollar renovation, the 83-room hotel is a truly distinctive downtown New Orleans hotel establishment.  It has a sense of style and grace only to be found in America’s most interesting city, within this New Orleans' boutique hotel accommodations in the French Quarter. ... more   less 

Additional Information about Bienville House

Address: 320 Decatur St, New Orleans, LA 70130-1082
Location: United States > Louisiana > New Orleans > French Quarter
Price Range: $139 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bienville House 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Bienville House Hotel New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Hotel Style:
#34 Family Hotel in New Orleans
#35 Business Hotel in New Orleans
#55 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travelers have asked, with answers from Bienville House staff and other travelers.
40 questions
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Questions? Get answers from Bienville House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Deluxe rooms have windows”
Fredotty, 1 week ago | Read review
“Try to get a room with a balcony”
jayzee42, 3 weeks ago | Read review
“Enjoyed our "Sun" room - good sized and direct access to courtyard with outdoor tables and chairs.”
wkentf, 4 weeks ago | Read review
“Try and get a room with a window if possible.”
RoadT448, 4 weeks ago | Read review
“The single elevator can be slow; may want a lower floor room if you prefer not to wait very long or willing to take the stairs.”
MelissaC722, Apr 10, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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