We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel St. Helene

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel St. Helene
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

269 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Hotel St. Helene
See the most recent reviews
Showing 262: English reviews
Missouri
Reviewed November 28, 2016

Within walking distance of everything in the Quarter. This historic building is quaint and well maintained. While the room was not really large, it was comfortable and large enough for a few nights stay. Very restful. We will stay here again.

 Report
Helpful?
Thank grandmamookie
Trisha L, Manager at Hotel St. Helene, responded to this review

Thank you! Your feedback is greatly appreciated; we certainly love to hear that our staff helped to ensure your stay was memorable and positive. We certainly look forward to your return. If you have any questions feel free to contact me.

Heemstede
Reviewed November 15, 2016

In the middle of the French quater we booked this hotel, a nice room, with balcony on the back site. Clean and fine. The staff is friendly and helpful. So go there and you gave a good time. When you want to go out, you are right in the middle where things happening

 Report
Helpful?
Thank Daan d
Trisha L, Manager at Hotel St. Helene, responded to this review

Thank you! Your feedback is greatly appreciated; we certainly love to hear that our staff helped to ensure your stay was memorable and positive. We certainly look forward to your return. If you have any questions feel free to contact me.

Puyallup, Washington
Reviewed November 11, 2016

My husband and I went to New Orleans for our anniversary, it was my second visit to the French quarter and his first. We absolutely had a blast!!!the St Helene was in a GREAT location! We were close to everything we wanted to be! We also LOVED how simple and clean the decor was! Very refreshing when your living out...

Review collected in partnership with this hotel
 Report
Helpful?
Thank maycet2016
Trisha L, Manager at Hotel St. Helene, responded to this review

Thank you! Your feedback is greatly appreciated; we certainly love to hear that our staff helped to ensure your stay was memorable and positive. We certainly look forward to your return. If you have any questions feel free to contact me.

Bremerton, Washington
Reviewed November 7, 2016

We walked in and was able to book a room, in the lobby. The young man at reception was amazing. The staff is soo helpful and friendly. The hotel is in a great location. Walking distance to everything in the French quarter. And literally a stones throw away from cafe du monde. It's a small, quaint old home, converted into...

 Report
Helpful?
Thank Sanmanz
Trisha L, Manager at Hotel St. Helene, responded to this review

Thank you! Your feedback is greatly appreciated; we certainly love to hear that our staff helped to ensure your stay was memorable and positive. We certainly look forward to your return. If you have any questions feel free to contact me.

Reviewed November 2, 2016 via mobile

Rooms are clean. And They also let us check in early. Very helpful front desk.. Greets you when going in and out. Accessible to everything. Perfect hotel not too far and too close to the loud bourbon street. You could still have your peace at night. Only con is the uneven tile in the bathroom... Kinda hurt my foot stepping...

 Report
Helpful?
1Thank Frish L
Trisha L, Manager at Hotel St. Helene, responded to this review

Thank you! Your feedback is greatly appreciated; we certainly love to hear that our staff helped to ensure your stay was memorable and positive. Thanks for alerting us about the tile, we will have that looked at. We certainly look forward to your return. If you have any questions feel free to contact me.

Philadelphia, Pennsylvania
Reviewed November 2, 2016

This is a gorgeous hotel in a great area. The street is very noisy so light sleepers will probably need ear plugs. I was given a balcony room which was amazing but would have preferred a room in the back of the hotel due to street noise. Ear plugs were a quick fix. The room was wonderful overall.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank 30adamdavids
Trisha L, Manager at Hotel St. Helene, responded to this review

Thank you! Your feedback is greatly appreciated; we certainly love to hear that our staff helped to ensure your stay was memorable and positive. I am pleased by your understanding and ingenuity when dealing with the street noise. We certainly look forward to your return. If you have any questions feel free to contact me.

San Francisco, California
Reviewed November 1, 2016

Great location; accommodations overpriced and underwhelming. The hotel smelled damp and mildewed. Twenty four hour pool kept garden side guests awake at night. Rooms too small. Decor did not suit a french quarter hotel.

Review collected in partnership with this hotel
 Report
Helpful?
Thank April M
Trisha L, Manager at Hotel St. Helene, responded to this review

Thank you for your feedback, our top priorities include not only service, but also cleanliness, and we will certainly be investigating and resolving any issue with mildew. I apologize that you had to encounter that, but thank you for bringing your concerns to our attention.

Pittsburgh, Pennsylvania
Reviewed October 31, 2016

Found hotel to be a great location and staff is fantastic. Balcony room was clean and spacious but sparse furnishings. Noise level of trash collection problematic throughout night. Courtyard too small.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Carrie B
Trisha L, Manager at Hotel St. Helene, responded to this review

Thank you! Your feedback is greatly appreciated; we certainly love to hear that our staff helped to ensure your stay was memorable and positive. Yes the trash collection is loud at night, and I'm not certain what you mean by the courtyard being "too small" as it is almost half the size of the hotel itself. We certainly look forward...

Sevenoaks, United Kingdom
Reviewed October 25, 2016

The staff were exceptionally helpful especially sherrard for whom nothing was too much trouble. He gave us numerous excellent recommendations of places to eat and things to do. The hotel is old and has limited amenities but is full of character and the pool at the back with a small courtyard is delightful. Rooms were fine if a little small...

 Report
Helpful?
1Thank MarshallsMania
Trisha L, Manager at Hotel St. Helene, responded to this review

Thank you! Your feedback is greatly appreciated; we certainly love to hear that our staff helped to ensure your stay was memorable and positive. Sherard has been informed of your kind words! We certainly look forward to your return. If you have any questions feel free to contact me.

Detroit, Michigan
Reviewed October 24, 2016

Wife and I went to NO for the weekend. Fantastic location, right in the middle of everything. Right in the heart of the French Quarter, couple minute walk to Canal Street. The staff was very nice, and the building is very, very old, with a small brick courtyard and small pool, though it was too cool to get in it...

 Report
Helpful?
1Thank James J
Trisha L, Manager at Hotel St. Helene, responded to this review

We appreciate your feedback, both good and bad as we like to know where we have room for improvement. The desk agent SHOULD have offered to assist you with luggage and I am more than dismayed that they did not, this is being addressed. Unfortunately we have no control over the trash pickup at the Omni. But I do agree...

Questions? Get answers from hotel staff and past guests. Ask a question

102 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (81)
Viewed
Room/Suite (22)
Viewed
Bathroom (1)
Viewed
View from Room (11)
Viewed
Pool/Beach Area (4)
Viewed
Hotel & Grounds (7)
Viewed
Other (36)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Hotel & Grounds (7)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (4)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travelers also viewed these New Orleans hotels
French Quarter
Hotel Royal
Hotel Royal
#105 of 162 in New Orleans
452 reviews
French Quarter
Place d'Armes Hotel
Place d'Armes Hotel
#40 of 162 in New Orleans
2,186 reviews
French Quarter
Chateau Hotel
Chateau Hotel
#120 of 162 in New Orleans
708 reviews
Show Prices
Show Prices
Show Prices
French Quarter
French Market Inn
French Market Inn
#18 of 162 in New Orleans
1,158 reviews
French Quarter
Bienville House
Bienville House
#48 of 162 in New Orleans
1,556 reviews
French Quarter
Nine-O-Five Royal Hotel
Nine-O-Five Royal Hotel
#136 of 162 in New Orleans
52 reviews
Show Prices
Show Prices
Show Prices

Staying in French Quarter

Neighborhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
Official Description (provided by the hotel)
Hotel St. Helene is located on Chartres Street, right next door to the Napoleon House, a favorite among locals and tourists alike. The hotel’s location offers access to an abundance of popular attractions and world famous entertainment that the French Quarter has to offer, such as Café du Monde, the French Market, House of Blues, and Pat O’ Brien’s, which are all located within only one-half mile of this French Quarter gem! This beautifully restored hotel, just recently renovated and reopened in January 2012, is located in the heart of the French Quarter, only 2 blocks away from Bourbon Street, steps away from Jackson Square and the mighty Mississippi River. Our contemporary guest rooms and suites are complete with:-LCD flat screen TVs-Ebony stained hardwood floors-Wireless internet in guest rooms and public areas-300 thread-count linens & duvet covers-IPOD docking stations-All-marble bathrooms with standing showersOur French Quarter and Courtyard suites feature balconies which overlook the pool in the courtyard area or the historic French Quarter. All guest rooms are nicely equipped to give a feeling of being home away from home in one of the most historic cities in the world! ... more   less 

Additional Information about Hotel St. Helene

Address: 508 Rue Chartres, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans > French Quarter
Price Range: $147 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel St. Helene 2.5*
Number of rooms: 16
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Travelocity, Booking.com and Cheap Tickets so you can book your Hotel St. Helene reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ste Helene Hotel
Hotel Ste Helene
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hotel St. Helene staff and other travelers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Hotel St. Helene staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great all around”
 of 5 bubbles erikamT1421TR, 3 weeks ago | Read review
“The balcony can be loud - there was a truck that unloaded stuff every night at 3 AM...bring earplugs or request a courtyard room if that would bother you.”
 of 5 bubbles hg4986, Dec 8, 2016 | Read review
“Room 302, a balcony room, was a nightmare.”
 of 5 bubbles shallowgal, Dec 5, 2016 | Read review
“Room 206 small but nice”
 of 5 bubbles 729daand, Nov 15, 2016 | Read review
“If you want peace and quiet, don't book the street balcony room”
 of 5 bubbles Sanmanz, Nov 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question