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AC Hotel by Marriott New Orleans French Quarter

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221 Carondelet St, New Orleans, LA 70130-3002
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (128)
Room & Suite (67)
Dining (37)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from AC Hotel by Marriott New Orleans French Quarter
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#68 of 178 hotels in New Orleans
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Connect to New Orleans, Louisiana in a completely new way at AC Hotel by Marriott New Orleans French Quarter, a hotel in the French Quarter area. The first AC Hotel by Marriott in the United States, we provide innovative spaces of freedom and comfort, with a style that defines the most contemporary hospitality. We cater to travelers looking to immerse themselves in the energy of downtown New Orleans. Our hotel offers modern style and functional comfort with a touch of downtown flair. Thoughtful amenities include complimentary mini-fridges, adjustable reading lamps, 47-inch flat-screen TVs and deluxe bedding and pillows. Enjoy the freedom of complimentary wireless Internet access throughout. Whether you're planning an intimate get-together for 10 or a reception for 160, our state-of-the-art event venues set the stage for memorable gatherings. Our lounge is open nightly, with a Happy Hour from 5pm to 7 pm and a light bite menu that will delight visitors and New Orleans locals alike.
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Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Children's television networks
Business Center with Internet Access
Parking garage
Wifi
Restaurant
Wine / champagne
Meeting rooms
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Bottled water
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Spanish
Hotel links
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375Reviews33Q+A74Room tips
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Popular mentions
SouthofSomewhere wrote a review Nov 13
Virginia Beach45 contributions27 helpful votes
My husband and I loved our spacious room with wood floors and a super comfy bed (not too soft). The location is steps from the French Quarter, the Arts District, and public transportation. The staff were very polite and helpful. I loved the Italian coffee that was provided every day. Overall, it was a very comfortable stay.
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Date of stay: November 2020
Cleanliness
Service
Sleep Quality
Room Tip: Ask for a corner room for most light.
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Response from Rita Buie, Guest Services / Front Office at AC Hotel by Marriott New Orleans French Quarter
Responded 1 week ago
Thank you for taking a moment to share your experience. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We’re thrilled to hear you enjoyed our unique style and atmosphere. Thank you for your review, and we look forward to welcoming you back in the future!
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Chofunded wrote a review Oct 2020
1 contribution
This hotel was great literally the best hotel in New Orleans and that’s NO HYPE ! Staff were like family helped me with all of my needs and gave me an Great experience. This hotel is #1 choice for us.
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Date of stay: October 2020Trip type: Traveled as a couple
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Response from Rita Buie, Guest Services / Front Office at AC Hotel by Marriott New Orleans French Quarter
Responded 1 week ago
Thank you for taking a moment to share your experience. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests.Thank you for your review, and we look forward to welcoming you back in the future!
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Mary B wrote a review Sep 2020
1 contribution
This was our first trip to New Orleans in a while. We knew the area was suffering a bit with how COVID hit the economy, but we still had an amazing weekend. We booked the AC Hotel because of the great rates, and still had excellent attention throughout our stay. Even though we didn't have daily housekeeping, the staff were very helpful and able to provide fresh towels, extras as needed! The front desk were friendly and always recognized us. The breakfast items were surprisingly good. Would definitely stay again, especially bc of the great location!
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Date of stay: September 2020
Location
Service
Sleep Quality
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Response from Rita Buie, Guest Services / Front Office at AC Hotel by Marriott New Orleans French Quarter
Responded 1 week ago
Thank you for taking a moment to share your experience. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests.Thank you for your review, and we look forward to welcoming you back in the future
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mikegburton wrote a review Sep 2020
Miami Beach, Florida24 contributions1 helpful vote
I visit New Orleans about every two years, just to experience the unique city that it is. The AC Hotel is new and fresh with trendy decor. My room (704) had high ceilings and was clean and inviting. The coffee was high end, and having chilled water as you enter the room was a plus. The Front Desk Staff were amazing. Friendly, helpful and always extending a greeting with a smile. In this day of Covid, hotel services are not back to 100%. As that is not a fault of the Hotel, I’m discounting it. I highly recommend this hotel and would definitely consider staying again if back in NO.
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Date of stay: September 2020Trip type: Traveled solo
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Response from Rita Buie, Guest Services / Front Office at AC Hotel by Marriott New Orleans French Quarter
Responded 1 week ago
Thank you for taking a moment to share your experience. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests.Thank you for your review, and we look forward to welcoming you back in the future
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bitbybithorses wrote a review Sep 2020
Brandon, Mississippi1 contribution
Thermostat clicked on and off every 3 minutes. Rooms were small, shower door would not shut, house keeping did not service our room but the cart was in the hallway for the duration of our stay, Sheetrock dust all over the walls, especially from the top of the door to the high ceiling. Room 307 Front desk attendants spoke every time we entered the building, Lobby was neat and clean and decorated nicely
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Review collected in partnership with this hotel
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Rita Buie, Guest Services / Front Office at AC Hotel by Marriott New Orleans French Quarter
Responded 1 week ago
Thank you for taking a moment to share your experience. We are sorry we were not able to provide you with the quality of services you deserve. We sincerely apologize for the inconvenience. We treat every situation as an opportunity to learn from, and this is certainly one of those times. Please know that we take comments from our guests seriously, and that your feedback and criticisms will help us improve for your next visit.
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Previous
PRICE RANGE
$104 - $298 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Cotton ExchanAC Hotel by Marriott New Orleans Bourbonge Hotel
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
220
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Frequently Asked Questions about AC Hotel by Marriott New Orleans French Quarter
Which popular attractions are close to AC Hotel by Marriott New Orleans French Quarter?
Nearby attractions include Clue Carre - New Orleans' First Live Escape Game (0.07 miles), The Sazerac House (0.2 miles), and Immaculate Conception Church (0.1 miles).
What are some of the property amenities at AC Hotel by Marriott New Orleans French Quarter?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at AC Hotel by Marriott New Orleans French Quarter?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at AC Hotel by Marriott New Orleans French Quarter?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at AC Hotel by Marriott New Orleans French Quarter?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to AC Hotel by Marriott New Orleans French Quarter?
Conveniently located restaurants include GW Fins, Olde Nola Cookery, and Criollo Restaurant.
Are there opportunities to exercise at AC Hotel by Marriott New Orleans French Quarter?
Yes, guests have access to a fitness center during their stay.
Is AC Hotel by Marriott New Orleans French Quarter located near the city center?
Yes, it is 0.4 miles away from the center of New Orleans.
Are any cleaning services offered at AC Hotel by Marriott New Orleans French Quarter?
Yes, dry cleaning and laundry service are offered to guests.
Does AC Hotel by Marriott New Orleans French Quarter offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at AC Hotel by Marriott New Orleans French Quarter?
The staff speaks multiple languages, including English and Spanish.