We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

AC Hotel New Orleans Bourbon / French Quarter Area

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
AC Hotel New Orleans Bourbon \/ French Quarter Area
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

571 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 559: English reviews
Arkansas
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed yesterday NEW

I stayed here for 4 nights a couple weeks ago. Check in was quick and easy but our room had a really bad odor, which I thought was smoke. We tried to ignore it but the next morning it was so strong we could not stand it and asked to be moved it they could not get the smell out.... More 

Helpful?
Thank jamaicansun
Houston, Texas, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

My favorite thing about the AC is the room design: All hardwood, marble, modern finishes. Also, the room was spotlessly clean. That said, I did not have a good overnight experience at the AC because of noise: Upon arrival (8:30 PM), the music coming from the empty bar (just off the lobby) was so loud guests and staff had to... More 

Helpful?
Thank jaybird0278
Management response:

jaybird0278, Thank you for the kind words about the hotel design and cleanliness! We have heard these noise complaints and we are reacting. Our music acts in the future will be much more mellow and local music focused. Thanks so much for the feedback and for staying with us Skip Adams More 

Pearl River, Louisiana, United States
Level Contributor
131 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel. Everyone was very friendly. The breakfast buffet was real Continental style. Fresh hot croissants, an assortment of fresh meat and cheeses. A small variety of breakfast quiche. And of course coffees and lattes. The location is the real kicker. Just across Canal Street from Bourbon Street. So its a 2 minute walk to all the craziness that... More 

Helpful?
Thank Curtis O
Management response:

Curtis O, Thanks so much for the kind words! We hope to see you again soon! Skip Adams More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

This was my first visit to New Orleans. I enjoyed my stay. I was very impressed with the room, especially the shower. It's a sparse room, but you have all the essentials. I loved the wood floors. The bed was super comfortable. One night they forgot the towels but I called the front desk and they quickly resolved my complaint.... More 

Helpful?
Thank Anne Marie M
Frankfort, Illinois
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very nice first impression at this hotel: nice hardwood floors, beautiful check-in counter, and a very nice looking room. However, the rooms themselves seemed like they needed a little bit of work, my toilet needed to be manually stopped or else it would continue running forever, my TV remote was very insensitive to commands (I needed to press the same... More 

Helpful?
Thank Jacob C
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

The staff was really helpful! Our room was nice & we were close to everything. "Big Derek" let us borrow umbrellas when we went out last night due to the rain. We had a great time! There was a small problem locating our car through valet this morning, maybe come up w a better system?

Helpful?
Thank Alexis M
Cresskill, New Jersey
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The pictures on their website showed us a modern, freshly renovated hotel, while still in the old center of NOLA. Rooms are spacious and feel very modern and new, just the way we like it. Location is perfect, right in between business district and French Quarter, cablecars stop almost in front of the hotel if you want to go to... More 

Helpful?
1 Thank Aske_f
Management response:

Asku_f, What a great review! Thanks for staying with us! Skip Adams More 

Olive Branch, Mississippi
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Overall experience was not good. The only good thing I can say is the location was good. Just 2 blocks from Bourbon and the trolleys were easily accessible. This hotel filters unbearable aromas through the air vents. It is a VERY strong smell. I normally like the smell of cologne but this was over the top. It made my husband... More 

Helpful?
2 Thank rmoneypenny
Shronette D, Operations Manager at AC Hotel New Orleans Bourbon / French Quarter Area, responded to this review

We apologize for the odor and the horrible response received from the associate you came in contact with. We do not push any deodorizers through the ventilation system, there is a scent in the common area but not your guest rooms, Im sorry the scent irritated your husband and I apologize for the unpleasant service you received from the front... More 

Dallas, Texas
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

All around great stay! From arrival to departure the staff was warm and friendly! The hotel was in a great location, very clean, had amazingly modern bathroom, and outstanding bar. My only concern was with valet parking where I experienced a communication error between the front desk and the attendant. Upon notifying the management my problem was dealt with and... More 

Helpful?
Thank Sprite2001
Shronette D, Operations Manager at AC Hotel New Orleans Bourbon / French Quarter Area, responded to this review

Happy to read you enjoyed your time with us, looking forward to serving you when your travels return you to NOLA. More 

California
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This property is ok. I decided to stay at different Marriott properties while in NOLA. This property looks brand new and very modern however not very welcoming. The staff didn't seem too hospitable - not the norm for a Marriott property. We valeted the car since we arrived late and the next day we waited 30 minutes for our car... More 

Helpful?
3 Thank AngjosCalifornia
Shronette D, Operations Manager at AC Hotel New Orleans Bourbon / French Quarter Area, responded to this review

I apologize for the delay in delivering your car and the mediocre service received from our staff. I do hope you give us another opportunity to serve you. More 

Questions? Get answers from hotel staff and past guests. Ask a question

255 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (181)
Viewed
Room/Suite (30)
Viewed
Bathroom (17)
Viewed
Hotel & Grounds (18)
Viewed
View from Room (2)
Viewed
Dining (3)
Viewed
Business Center/Function Rooms (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (108)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (74)
Viewed
Hotel & Grounds (14)
Viewed
Room/Suite (20)
Viewed
Dining (16)
Viewed
Bathroom (5)
Viewed
Business Center/Function Rooms (4)
Viewed
View from Room (1)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travelers also viewed these New Orleans hotels
Central Business District
Renaissance New Orleans Pere Marquette French Quarter Area Hotel
Central Business District
The Saint Hotel, Autograph Collection
Central Business District
JW Marriott New Orleans
JW Marriott New Orleans
#48 of 162 in New Orleans
4.0 of 5 stars 2,047 reviews
Show Prices
Show Prices
Show Prices
Central Business District
Aloft New Orleans Downtown
Aloft New Orleans Downtown
#26 of 162 in New Orleans
4.5 of 5 stars 336 reviews
Central Business District
International House Boutique Hotel
Central Business District
Omni Royal Crescent Hotel
Omni Royal Crescent Hotel
#47 of 162 in New Orleans
4.0 of 5 stars 1,107 reviews
Show Prices
Show Prices
Show Prices

Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Connect to the city in a completely new way at the AC Hotel New Orleans Bourbon in the French Quarter Area. The first AC Hotel by Marriott in the United States, we provide innovative spaces of freedom and comfort, with a style that defines the most contemporary hospitality. We cater to travelers looking to immerse themselves in the energy of downtown New Orleans, LA. Stretched over eight floors, our 220 hotel rooms offer modern style and functional comfort with a touch of downtown flair. Thoughtful and intuitive amenities include complimentary mini-fridges, adjustable reading lamps, 47-inch flat-screen TVs featuring premium movie channels and deluxe bedding and pillows. Enjoy the freedom of complimentary wireless Internet access throughout the hotel, and stay energized with a workout in our fitness center. Whether you're planning an intimate get-together for 10 or a reception for 160, our state-of-the-art event venues set the stage for memorable gatherings. Our lounge is open nightly, with a Happy Hour from 5pm to 7 pm and a light bite menu that will delight visitors and New Orleans locals alike. And while we want you feel welcome at the hotel, we also encourage you to explore; the French Quarter and the Warehouse district are right on our doorstep. Ready for an immersive and authentic travel experience here in New Orleans' most iconic neighborhood? Plan your urban adventure at the AC Hotel New Orleans Bourbon, where personalized service and a modern mindset define us. ... more   less 

Additional Information about AC Hotel New Orleans Bourbon / French Quarter Area

Address: 221 Carondelet St, New Orleans, LA 70130-3002 (Formerly Cotton Exchange Hotel)
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $109 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel New Orleans Bourbon / French Quarter Area 4*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Expedia, Marriott, Hotwire, Hotels.com, Priceline, Booking.com, Travelocity, Odigeo and Jetsetter so you can book your AC Hotel New Orleans Bourbon / French Quarter Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#29 Luxury Hotel in New Orleans
#36 Business Hotel in New Orleans
#61 Romantic Hotel in New Orleans
#70 Family Hotel in New Orleans
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay