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the lobby is very loud and the rooms lack any storage space for clothes so you may have to live out of your suitcase if you are staying multiple nights. Very similar style to aLoft Hotels. Not my style at this stage of my life...More
Accidentally left my engagement ring box in my room and called the day I left once I realized it was gone to see if it was found...we are now on day 5. Every time I called, I was told that the person who was the...More
Thank Emily D
Response from Kenneth J, General Manager at AC Hotel New Orleans Bourbon / French Quarter AreaResponded 4 days ago
Hello Emily D,
Thank you for sharing about the box you left behind in the room from your recent stay with us. I totally understand that this box had special meaning to you and am so sorry that it was not found. I have spoken...More
This hotel is in a great location for French Quarter access and has a very nice staff. Unfortunately, we had two issues with our stay. The first was being charged for a breakfast when our rate was "breakfast included." This showed up the day after...More
Thank Richard M
Response from Jennifer S, Front Office Manager at AC Hotel New Orleans Bourbon / French Quarter AreaResponded 1 week ago
Thank you for your honest feedback. We are very sorry that we fell short of expectations. We will be addressing these concerns with our staff and will make sure that we are able to exceed your expectations if we are given another opportunity to serve...More
We decided to take a long weekend getaway and found the perfect location. Modern room and clean. Only 1 very small complaint, not enough lighting in the room.
The staff was extremely professional, and very nice and helpful.
I was surprised with Hotel and how convenient it was for my trip. Modern, clean and close to the heart of the city. Free internet and the tv is smart so you can log on to your Netflix which is awesome.
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts
District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Response from JERSEYGROWN | Reviewed this property |
No concierge lounge. They gave me a voucher for 1 breakfast at the location- even though I stayed there for 5 nights. I think this was a good will/ welcome gift as a Platinum Member. Otherwise had to pay for breakfast the... More
No concierge lounge. They gave me a voucher for 1 breakfast at the location- even though I stayed there for 5 nights. I think this was a good will/ welcome gift as a Platinum Member. Otherwise had to pay for breakfast the other 4 days. The breakfast was very good.