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Hilton New Orleans / St. Charles Avenue

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333 Saint Charles Ave, New Orleans, LA 70130-3141
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 05/16/22
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton New Orleans / St. Charles Avenue
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#114 of 181 hotels in New Orleans
Location
Cleanliness
Service
Value
The Hilton New Orleans St. Charles Avenue hotel in Louisiana is located in the heart of the New Orleans Central Business District, three blocks off Canal Street and blocks from the world-famous French Quarter and Bourbon Street. This landmark building was built in 1926 as the Masonic Temple and was the second high-rise to be built in the Central Business District. The Hilton New Orleans St. Charles Avenue hotel underwent extensive renovation and has re-emerged as an upscale, premier hotel experience in the Crescent City. The architecture, exquisite woodwork and other design detail from the artisans of the 1920s is evident throughout the hotel and highlighted by the original chandeliers at the main entrance, original marble floors and walls, original stained glass windows, and the elaborate, hand-crafted inlay tile ceiling in the Grand Entry Hall. Walk into the Hilton New Orleans hotel and take a step back in time to luxury hotels of the past - hotels that made New Orleans famous.
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Billiards
Business Center with Internet Access
Conference facilities
Baggage storage
Paid private parking on-site
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast in the room
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Bottled water
Refrigerator
Flatscreen TV
On-demand movies
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1617Reviews36Q+A100Room tips
Traveler rating
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Popular mentions
SJBBeachme wrote a review Yesterday
Port Saint Joe, Florida92 contributions66 helpful votes
Made our reservation a year ago for two suites; arrived & told they weren’t available & offered us two king rooms. We were traveling with another couple so we expected to be close by & they placed us on separate floors. While out one night, we received a notice under our door stating the hotel would conduct water maintenance & the building would be out of hot water till 5 the next morning. As of 9:30 the next morning, the hot water was still out! Then there was an issue with the elevators. Where our room was located, we could hear the elevator gears on a constant basis, creating a noisy stay. Ice, you want ice? Go to the 3rd or 6th floor….this was not advertised anywhere. And the internet was spotty at best. This is the second Hilton I have stayed at over the last 3 months with issues and it will be my last.
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Date of stay: January 2022Trip type: Traveled as a couple
Room Tip: Don’t book here!
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AshaKend wrote a review Jun 2021
Irving, Texas30 contributions30 helpful votes
Hotel's Favorite
We stayed at the Hilton New Orleans/St. Charles Avenue for a 5-day, extended weekend getaway. The hotel was clean and quaint, aesthetically pleasing to the eyes and the staff were friendly. Upon entering the room we noticed a slightly stale smell and when brought to the attention of the staff, we were promptly provided with a satisfactory solution (moved to a new room). Vivek was very friendly and attentive and the GM Kenneth was the one to provide us with immediate resolve. If you visit this hotel it is a must to eat at the on-site restaurant “Luke”. The chicken biscuit with a side of grits are highly recommended & the lemon cake for dessert. Five 🌟🌟🌟🌟🌟 service. Way to go Hilton!
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Date of stay: June 2021Trip type: Traveled with friends
4 Helpful votes
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Response from Trek09803486778, General Manager at Hilton New Orleans / St. Charles Avenue
Responded Jul 9, 2021
Thank you for so much for the excellent review, Asha K. We appreciate you taking the time to leave us your feedback. We're glad to hear that you loved our amazing staff and that they were so helpful. Your praise for our clean accommodations let's us know we are doing our job right, so thank you! We look forward to seeing you again soon. Did you know our hotel is located on the Mardi Gras Parade Route? Keep that in mind if you plan on visiting next time during Mardi Gras
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meghanmarchant wrote a review Jan 17
Pensacola, Florida1 contribution
Always a pleasure working with the Hilton New Orleans/St Charles and their staff. They go over and beyond each time! I always look forward to staying there each time. The cleanliness to the friendliness, this hotel is awesome!
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022
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Response from HiltonNOLA_GM, General Manager at Hilton New Orleans / St. Charles Avenue
Responded 4 days ago
Our team is happy to hear that you had such a pleasant time at Hilton New Orleans/St. Charles Avenue! It was our pleasure hosting you. It's great to know that our attentive team and cleanliness had such a positive impact on your stay. We love providing our guests with great service and we're pleased that you had all that you needed the entire time. We appreciate you for sharing your thoughts!
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Jim M wrote a review Jan 14
Prosper, Texas64 contributions36 helpful votes
liked the hotel and loved Luke's, it is very convent and the food and service were wonderful. Only down side to this location is that they are in the middle of a facility restoration and they failed to inform you. The construction noise was so bad, I could barely hold on a video call due sound levels in the morning.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022
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Rooms
Location
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Trip type: Traveled on business
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Response from HiltonNOLA_GM, General Manager at Hilton New Orleans / St. Charles Avenue
Responded 5 days ago
Thank you for your feedback, Jim. Please reach out to our front desk via email so we can discuss this issue further with you.
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jclo32022 wrote a review Jan 12
1 contribution
The Hilton New Orleans in St Charles street is awesome. The property is clean, safe, and beautiful. The on property relationship with Luke Restaurant is an added bonus. Luke offers some of the best dinning experiences in NOLA and it’s right there on-premise! Happy hour Oysters, fried and on the half shell, are a must! My wife and I stay at this property whenever we visit the Big Easy. Walking distance to fine dining in the French Quarters as well as shopping. Near the WWII Museum and a quick cab ride to the Garden district. Love this place!!!
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from HiltonNOLA_GM, General Manager at Hilton New Orleans / St. Charles Avenue
Responded 1 week ago
Your opinion is greatly valued and helps us maintain an outstanding standard of service. You having such an amazing stay at Hilton New Orleans/St. Charles Avenue lets us know that we're meeting those standards! We're glad our team made you feel so appreciated during your time here and that you loved our clean property, safe facilities, and location! It's great that you were able to dine at Luke Restaurant during your trip, as their delicious meals are truly outstanding! We're thankful for guests like you that take the time to let us know how we're doing! Thank you for the feedback, and we hope to see you again!
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PRICE RANGE
$122 - $341 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton new orleans / st charles ave hotel new orleans, hilton hotel new orleans, new orleans hilton
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
262
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Frequently Asked Questions about Hilton New Orleans / St. Charles Avenue
Which popular attractions are close to Hilton New Orleans / St. Charles Avenue?
Nearby attractions include Clue Carre - New Orleans' First Live Escape Game (0.1 miles), Escape My Room (0.3 miles), and The Sazerac House (0.2 miles).
What are some of the property amenities at Hilton New Orleans / St. Charles Avenue?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Hilton New Orleans / St. Charles Avenue?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton New Orleans / St. Charles Avenue?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton New Orleans / St. Charles Avenue?
Yes, paid private parking on-site, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Hilton New Orleans / St. Charles Avenue?
Conveniently located restaurants include Criollo Restaurant, Restaurant August, and Commerce Restaurant.
Are there opportunities to exercise at Hilton New Orleans / St. Charles Avenue?
Yes, guests have access to a fitness center during their stay.
Is Hilton New Orleans / St. Charles Avenue located near the city center?
Yes, it is 0.4 miles away from the center of New Orleans.
Are any cleaning services offered at Hilton New Orleans / St. Charles Avenue?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton New Orleans / St. Charles Avenue offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton New Orleans / St. Charles Avenue?
The staff speaks multiple languages, including English and Spanish.