We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Hilton New Orleans/St. Charles Avenue

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hilton New Orleans\/St. Charles Avenue
Hilton New Orleans/St. Charles Avenue
Panoramas (12)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

590 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 578: English reviews
Evansville, Indiana
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

No hot water in the shower someone was smoking pot and it was very strong. Hotel was clean beds extremely comfortable but the cold showers wlpl make me stay elsewhere next month. Good location it's a bit pricey

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Cuprina313
shemetoy, Manager at Hilton New Orleans/St. Charles Avenue, responded to this review

We are so sorry and wish to apologize for the water issue in your guest room. What is just as upsetting is that we were not able to remedy this challenge for you. We thank for bringing this to our attention. Our maintenance team is investigating the water problem you experienced. An issue like this could certainly ruin your whole... More 

Binningen, Switzerland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Located only in walkingdistance to famous Bourbon street and the river. Awesome rooms, nice employees, great breakfast at executive lounge Even if you arrive late night the front desk helps you to get your car parked.

Helpful?
Thank Hhausdorf
shemetoy, Manager at Hilton New Orleans/St. Charles Avenue, responded to this review

Thank you for sharing your experience. We are in a great location and have equally great staff. I will share your comments with them. More 

Waynesville, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We had a wonderful experience from the moment that we stepped out of the car. The staff, from the valet to the bellhop, front desk and executive lounge staff, was extremely friendly, courteous and helpful. They went out of their way to make sure that we had an enjoyable experience. We greatly appreciated the superior service that we received. I... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Catherine O
shemetoy, Front Office Manager at Hilton New Orleans/St. Charles Avenue, responded to this review

Thank you for such great comments and we are happy you had a wonderful experience. I will share your comments with the staff. We look forward to your next visit. More 

U.S.A
Level Contributor
71 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was actually a staycation for me and my spouse, we were celebrating our anniversary and wanted to try something different. You will not be disappointed. This hotel is in a great location, right on the street car line and very close to the French Quarter, which you can walk to or take an Uber. I was pleasantly surprised because... More 

Helpful?
Thank MSJet_Setter1
shemetoy, Front Office Manager at Hilton New Orleans/St. Charles Avenue, responded to this review

Thank you for sharing your experience. I will be sure to share you comments with the staff. I hope you will visit us again for another staycation in the future. More 

Atlanta, Georgia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

This was my first trip to this hotel and I was looking forward to it based upon the pictures that I saw online. The staff at check I was very friendly and that is a theme that continued. Everybody throughout my stay was very nice. And the room service meal I got was pretty darn good. Two other positive for... More 

Helpful?
Thank Danny M
shemetoy, Front Office Manager at Hilton New Orleans/St. Charles Avenue, responded to this review

Thank you for sharing your experience. I am pleased that the staff and overall property met your expectations. I will have my maintenance department check our handicapped corner rooms; to ensure the water pressure is consistent in them all. I assure your next visit will be better than your first. We look forward to seeing you in the future. More 

1 review
5 of 5 stars Reviewed 1 week ago

I travel to New Orleans. A lot. I made my reservation mistakenly thinking it was in the Garden District and was disappointed when I arrived and realized I'd confused it with another hotel. My disappointment melted instantly. The property is luxurious, the staff made me feel like royalty and my room was HUGE and BEAUTIFUL. The location was still great,... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mara H
shemetoy, Front Office Manager at Hilton New Orleans/St. Charles Avenue, responded to this review

Thank you for such a great review. Luke is a great restaurant and we are very proud to have them in our hotel. We hope you will choose us on your future visits to New Orleans. More 

Red Oak, Texas
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was walking distance to Bourbon street. We were able to catch trolley in front of hotel and on Canal. We stayed on the 6th floor room was clean and quiet it had no view but I didn't come to New Orleans for the view. Staff was friendly and helpful. Wendell and Maurice helped guide us to great places... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank I439KWpatriciah
shemetoy, Manager at Hilton New Orleans/St. Charles Avenue, responded to this review

Thank you for your great comments and rating our property. I will give a special recognition to Maurice and Wendell for their great work during your visit. We hope you will visit us again soon. More 

Mibile
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a nice semi luxury hotel at a decent price. Located two blocks from the Quarter, you would never know at night due to how quiet the streets around this area can be. My room was large and outfitted with noise reduction on the window which made a huge difference in the amount of street sounds that you hear.... More 

Helpful?
Thank bkvailes
shemetoy, Front Office Manager at Hilton New Orleans/St. Charles Avenue, responded to this review

We truly appreciate your time in letting us know your thoughts regarding your recent visit. We always love to hear great things about our property. We wish to extend a special thanks from our entire team. More 

Chicago, Illinois
Level Contributor
12 reviews
12 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

This hotel mixes old world charm and character with modern. The lobby, entrance, and hallways are all old world charm. The rooms are a modern dream. Two large rooms. Bedroom closes off with two doors. The living room is large and comfortable. The bathroom has a walk in shower that is wonderful. You can't help but relax in it. They... More 

Helpful?
Thank 1993zr1
shemetoy, Front Office Manager at Hilton New Orleans/St. Charles Avenue, responded to this review

Thank you for your kind words. You have expressed the type of experience we strive for on a daily basis. Thank you again and I will share your comments with the staff. I hope you will visit us in the near future. More 

Florida
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I've never had a bad experience at any Hilton hotel ever until now.The hotel staff would benefit from additional customer service training. Ordered champagne, it was delivered a day late and to the wrong room! Garbage not emptied all day! Locked out of room without explanation. Although the hotel is beautiful, the customer disservice was very disappointing. Will be a... More 

Helpful?
Thank RoadRunner Q
shemetoy, Manager at Hilton New Orleans/St. Charles Avenue, responded to this review

Roadrunner Q, we are so sorry and wish to apologize for the lack of service and attention you received during your visit. What is just as upsetting is that we were not able to remedy this challenge for you. We thank for bringing this to our attention. An issue like this could certainly ruin your whole stay. I assure you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

428 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (87)
Viewed
Room/Suite (24)
Viewed
Hotel & Grounds (16)
Viewed
Bathroom (9)
Viewed
Pool/Beach Area (2)
Viewed
Business Center/Function Rooms (1)
Viewed
Dining (1)
Viewed
Other (34)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (272)
Viewed
Amenities (41)
Viewed
Corner Double Double Room (35)
Viewed
Double Double Room (32)
Viewed
Pool (25)
Viewed
Dining (11)
Viewed
Standard King Room (35)
Viewed
Suite (45)
Viewed
The Hotel (48)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (69)
Viewed
Business Center/Function Rooms (6)
Viewed
Dining (7)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (12)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (5)
Viewed
Other (37)
Check In Check Out
Hotels you might also like...
Travelers also viewed these New Orleans hotels
Central Business District
InterContinental New Orleans
InterContinental New Orleans
#11 of 162 in New Orleans
4.5 of 5 stars 892 reviews
Central Business District
Hilton Garden Inn New Orleans French Quarter/CBD
Central Business District
Omni Royal Crescent Hotel
Omni Royal Crescent Hotel
#46 of 162 in New Orleans
4.0 of 5 stars 1,108 reviews
Show Prices
Show Prices
Show Prices
Central Business District
International House Boutique Hotel
Central Business District
Loews New Orleans Hotel
Loews New Orleans Hotel
#19 of 162 in New Orleans
4.5 of 5 stars 1,844 reviews
Central Business District
JW Marriott New Orleans
JW Marriott New Orleans
#47 of 162 in New Orleans
4.0 of 5 stars 2,047 reviews
Show Prices
Show Prices
Show Prices

Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Located on St. Charles Avenue in the New Orleans CBD, our location places you with minutes of all that is New Orleans. Our newly renovated property caters to the business and leisure traveler. The hotel is a member of the Historic Hotels of America offering old world charm with all the modern conveniences that you would expect from an AAA 4-Diamond hotel.Join us at the Hilton St. Charles...You will be glad you did! ... more   less 

Additional Information about Hilton New Orleans/St. Charles Avenue

Address: 333 Saint Charles Ave, New Orleans, LA 70130-3141
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $112 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton New Orleans/St. Charles Avenue 4*
Number of rooms: 252
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotwire, Hotels.com, Travelocity, Priceline, HotelTravel.com, Orbitz, Odigeo and Jetsetter so you can book your Hilton New Orleans/St. Charles Avenue reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton New Orleans / St Charles Ave Hotel New Orleans
Hilton Hotel New Orleans
New Orleans Hilton
Hotel Style:
#29 Luxury Hotel in New Orleans
#56 Family Hotel in New Orleans
#60 Business Hotel in New Orleans
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay