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Hilton New Orleans St. Charles Avenue

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About

Location
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Located on St. Charles Avenue in the New Orleans central business district, our location places you within minutes of all that is New Orleans. Walk to the vibrant French Quarter and Arts District, or watch the Mardi Gras parades make their way down St. Charles Ave., directly in front of the hotel. Discover beautifully renovated rooms, an upscale Executive Lounge, extensive function space, stylish dining in Luke by Chef John Besh, and fantastic leisure facilities, catering to both the business and leisure traveler. The hotel was inducted to the Historic Hotels of America, offering old world charm with all the modern conveniences that you would expect from an AAA 4-Diamond hotel.
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Property amenities
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Quiet
HOTEL CLASS
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1,289Reviews
570Photos
29Q+A
100Room tips
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Popular mentions
Although convenient location, Hilton brand hotels have always been my go to, however this particular location did not impress me. I truly did not feel I was in a "HIlton" brand hotel. I expect more from them.
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Review collected in partnership with Hilton Hotels & Resorts
Hotel's Favorite
We stayed during the Sugar Bowl Weekend and had a great stay. We booked two rooms one was regular 2 double bed and the other a King Bed Executive Level. The double room had a nice big window and was very spacious. The Executive Level King room was a lot smaller and had a tiny
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Response from LeslieThompson, Director of Sales at Hilton New Orleans St. Charles Avenue
Responded 4 weeks ago
Wow! We are very thankful for your five bubble review and kind feedback on the hotel. We also appreciate the great info you relayed on for future guests. There is so much to see and do in our fabulous town, so we hope you have a chance to return soon! If I can help with anything at all, please let me know. Take Care! Leslie.Thompson@Hilton.com
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It took a while to check into the hotel. A female in her mid-twenties was apparently a guest and could only use the F word every other word while talking to her fellow f roommates. The hotel staff just looked disgusted at her and didn't say anything. The hotel has a cool
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Response from LeslieThompson, Director of Sales at Hilton New Orleans St. Charles Avenue
Responded 3 days ago
Thank you for your detailed review and feedback! We really do appreciate it as it only helps up get better! The team is working diligently on increasing our service levels and making sure our historic property in maintained at the highest standards. I apologize as it seems we did not impress you on this visit. We hope you have a chance to return and have a totally different experience. Feel free to contact me direct if you want to discuss further. Take Care! Leslie.Thompson@Hilton.com
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+7
I stayed at the Hilton New Orleans St Charles Avenue hotel for the ASME B31.1 meeting in January. The hotel is a beautiful Historic Landmark. It's in a great location. I love the beauty of the lobby area and the hotel foyer. Nevertheless, I had two main disappointments during my
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Response from LeslieThompson, Director of Sales at Hilton New Orleans St. Charles Avenue
Responded 1 week ago
Thank you for your very valuable feedback! We really appreciate it. I am so happy you enjoyed staying at our historic hotel and will definitely relay your comments back to the valet company regarding the service you received. We agree that the concierge lounge space is beautiful and would love to keep it open more and we are definitely looking for ways to showcase this space. We hope you have a chance to return to our amazing city and hotel soon. Take Care! Leslie.Thompson@Hilton.com
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Shower did not worked properly. Either burned you or just as quick went to Luke warm and no pressure. Treid to deal with. Finally last day reported. Maint showed to work on that morning. Took a part and left. They never returned. Left new parts and materials for repairs in bath.
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Review collected in partnership with Hilton Hotels & Resorts
Response from LeslieThompson, Director of Sales at Hilton New Orleans St. Charles Avenue
Responded 1 week ago
We are extremely sorry for not providing the best possible service and facilities during your stay with us. There is no excuse for our lack of performance. I can assure you that your comments have been shared with our executive team and staff and we are always working hard to improve. We truly appreciate your feedback and if you would like to contact me direct, I would be happy to discuss your stay in further detail and see if there is anything I can do to make things right with you. Take Care! Leslie.Thompson@Hilton.com
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All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorHilton New Orleans St. Charles Avenue
The Suite at the Hilton New Orleans/St. Charles Avenue
Professional photo exclusively commissioned by TripAdvisorHilton New Orleans St. Charles Avenue
The Suite at the Hilton New Orleans/St. Charles Avenue
Professional photo exclusively commissioned by TripAdvisorHilton New Orleans St. Charles Avenue
The Standard King Room at the Hilton New Orleans/St. Charles Avenue
Professional photo exclusively commissioned by TripAdvisorHilton New Orleans St. Charles Avenue
The Double Double Room at the Hilton New Orleans/St. Charles Avenue
Professional photo exclusively commissioned by TripAdvisorHilton New Orleans St. Charles Avenue
The Corner Double Double Room at the Hilton New Orleans/St. Charles Avenue
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I’m not sure about the lounge access. As far as attractions go, it’s very close to the St Charles Street car so it easy to use it very close to the French Quarter. Any closer and you’ll be staying in a “party zone” where hotels are rarely quiet and it’s hard to rest.
1 vote
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Yes. I believe there is a streetcar that stops right outside of the hotel.
2 votes
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Hi- I apologize for the late reply. The higher floors are the executive ones. Ask for the executive at the desk. The breakfast is so worth it and the view is fabulous.
1 vote
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Free access to the executive lounge where you can get lunch and some other perks. The lounge also have a pool table and meeting chairs.
2 votes
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Some Hilton properties offer "PURE" rooms; I would inquire using that terminology. That said, during my stay, I did not see any pets.
0 votes
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123456
"try to stay away from the elevator shaft - those are noise and do not bother with a view - the windows have not been washed in a while"
"12th floor and above"
"7th floor has executive lounge which serves breakfast and evening reception."
"Avoid the front -- trolley cars go by all night."
"1) Go to another hotel. 2) Avoid lower floors w plumbing issues (no hot water) 3) avoid the construction in front of the hotel."
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PRICE RANGE
$183 - $386 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton new orleans / st charles ave hotel new orleanshilton hotel new orleansnew orleans hilton
LOCATION
United StatesLouisianaNew OrleansCentral Business DistrictWarehouse/Central Business District
NUMBER OF ROOMS
252
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