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The Pontchartrain Hotel

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15 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Oxford, Mississippi
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW

I recently stayed at the hotel. The rooms are spacious, clean and have lots of character. Older hotel that has been renovated and recently reopened. I had dinner at Caribbean Room and drinks at Bayou Bar and I also visited the Hot Tin Bar on the roof. Very upscale, but not stuffy. I enjoyed every aspect of my stay. Food... More 

Helpful?
Thank toesinthesand65
Brandon, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

My family and stayed here while I was attending a conference in New Orleans. After staying here the first night, we cancelled our plans to stay at the conference hotel closer to the convention center. The staff went out of their way to fill all requests with enthusiasm. They made us feel at home. The rooms are spacious and clean,... More 

Helpful?
2 Thank David T
Houston, TX
Level Contributor
72 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We loved the Pontchartrain Hotel. Lovely, big room with nice amenities. Absolutely wonderful staff all around. In the Garden District so the area around the hotel is pretty as well. I would recommend asking for a room not on the front of the hotel as the trolley noise is quite loud and goes on most of the night. AC unit... More 

Helpful?
1 Thank bgbigadventure
Pontchartrain H, General Manager at The Pontchartrain Hotel, responded to this review

Dear Bgbigadventure, I agree, the Garden District is a beautiful area, great place to experience New Orleans. Thank you for the wonderful comment about the staff, we are all extremely proud to bring back the Pontchartrain Hotel. All the best, Cody Bertone General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Thoroughly enjoyed our stay. The staff at every encounter couldn't have been warmer or more helpful. Our room was roomy and very clean with loads of southern charm. Will definitely be staying at The Pontchartrain again. Highly recommended!

Helpful?
2 Thank Pamela S
Pontchartrain H, General Manager at The Pontchartrain Hotel, responded to this review

Dear Pamela S, I am glad you enjoyed your stay at the Pontchartrain Hotel! I hope when travels bring you back to New Orleans you choose to stay with us again. All the best, Cody Bertone General Manager More 

Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel for 4 nights last week. I chose the hotel because I wanted to stay somewhere out of downtown and with street parking, and was very happy to see that the Pontchartrain is an option again. I think they have done a very good job with the renovation, the hotel is very old New Orleans charming.... More 

Helpful?
1 Thank marshista
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently stayed at this newly renovated hotel and I have to say the whole experience was wonderful. Every person I encountered was friendly and accommodating and the hotel itself is gorgeous and clean. I was so impressed that I sought out the General Manager Cody Bertone to let him know of my wonderful stay. He was such a southern gentlemen... More 

Helpful?
4 Thank BellyButton88
Pontchartrain H, General Manager at The Pontchartrain Hotel, responded to this review

Dear BellyButton88, It was nice to meet you at the hotel and hear about your great experience during Essence Festival. I am glad you enjoyed your stay, and I look forward to welcoming you back next year. All the best, Cody Bertone General Manager More 

Avery, NC
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in the Pontchartrain decades ago because it always had an eclectic element to it that was unique, even for New Orleans. Unfortunately, it declined, then closed and went through several incarnations, and during those years we stayed at the Omni Royal Orleans or the Omni Royal Crescent hotels. Though they were very nice, we were delighted to learn... More 

Helpful?
4 Thank JOLLYGOLIGHTLY
Pontchartrain H, General Manager at The Pontchartrain Hotel, responded to this review

HI JOLLYGOLIGHTLY, I am excited you stayed with us and experienced the re-established Pontchartrain Hotel! All of the associates at the Pontchartrain look forward to welcoming you back for some more luxury and pampering! All the best, Cody Bertone General Manager More 

New Orleans, Louisiana, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

It's so refreshing to see a hotel harkening back to yesterday. This is perfect example of a renovation and not rebuild. From the lobby, to the guest room, to the restaurants; all areas are transformed to the way elegant hotel stays should be. Guest Room keys are not electronic; and you pick them up and drop them off instead of... More 

Helpful?
4 Thank BigTeedy
Pontchartrain H, General Manager at The Pontchartrain Hotel, responded to this review

HI Tony, Thank you for the great review! I am glad you enjoyed the re-established Pontchartrain Hotel. You are right, the Mile High Pie is definitely back for all to enjoy! All the best, Cody Bertone General Manager More 

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The newly renovated Pontchartrain Hotel is a must-see! I'm so happy it's back, so much history and stories behind those walls. The rooms are beautiful, clean & spacious. From the moment we walked in to the day we left, every staff member we encountered was extremely welcoming and helpful. I especially appreciated all the restaurant recommendations and tips for getting... More 

Helpful?
3 Thank JLJF100
New Orleans, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at this hotel one week ago and the hotel has remodeled the rooms tremendously. The beds are very comfortable and the room is very roomy. It makes you feel like you are at home. Staying in the uptown area we were able to hop onto a streetcar right in front of the hotel and see... More 

Helpful?
3 Thank atdarensburg
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Sitting directly on the historic St. Charles Avenue streetcar line in New Orleans, The Pontchartrain Hotel offers a variety of spacious suites to accommodate your every need. Hotel amenities include complimentary Wi-Fi, $30 Valet Parking, en suite bathroom includes Le Labo products, hair dryer and bathrobe. Room includes mini-bar with local favorites, alarm clock and in-room safe. Enjoy the famous Bayou Bar and Caribbean Room! ... more   less 

Additional Information about The Pontchartrain Hotel

Address: 2031 St. Charles Avenue, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans
Price Range: $111 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Pontchartrain Hotel 3.5*
Number of rooms: 106
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