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    The Pontchartrain Hotel

    2031 Saint Charles Ave, New Orleans, LA 70130-7101
    +1 844-307-6652
    Hotel website
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    Lowest prices for your stay
    11/5/2017 11/6/2017
     12 people are viewing this hotel
    $169
    $135
    SAVE $34
    $169
    $135
    Traveler (144)
    Room & Suite (72)
    Dining (33)
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    Overview
    • Excellent78%
    • Very good16%
    • Average4%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “rooftop bar” (84 reviews)
    “garden district” (89 reviews)
    Free Wifi
    Breakfast Available
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Concierge
    Pets Allowed
    Wheelchair access
    Banquet Room
    Dry Cleaning
    Rooftop Terrace
    3.5 Star Hotel
    All hotel details
    Offers from The Pontchartrain Hotel
    Special Offer: Complimentary Parking
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    Henry Howard Hotel
    266 reviews
    #2 of 167 hotels in New Orleans
     
    Hyatt Regency New Orleans
    4,010 reviews
    #65 of 167 hotels in New Orleans
     
    Avenue Plaza Resort
    747 reviews
    #67 of 167 hotels in New Orleans
     
    Hotel Indigo New Orleans Garden District
    543 reviews
    #88 of 167 hotels in New Orleans
     
    Rooms
    Nov 5Nov 6
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (360)
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    1 - 5 of 357 reviews

    Reviewed 3 days ago

    This was our second stay at The Pontchartrain and it won't be our last. The true measure of guest service is how a problem is handled, and when there was a problem with our AC unit the staff did not hesitate to rectify things as...More

    Thank londonbound2009
    Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded yesterday

    Dear Londonbound2009, Thank you for the great review, and for staying with us again! I am excited to read that the staff took care of your issue quickly and professionally. I will definitely let Ryan, Terrance and Erica know what a great job they are...More

    Hotel's Favorite
    Reviewed September 5, 2017

    Absolutely love this hotel! Jerry at the front desk and every staff member we encountered were friendly and absolutely incredible. The hotel is in a beautiful neighborhood within walking distance to many shops and restaurants and a quick and convenient trolley ride to the French...More

    Thank kathrynt452
    Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded September 12, 2017

    Dear kathryn452, Thank you for the great review! I will let Jerry know he provided great service! Thank you for letting me know about your Pontchartrain experience! All the best, Cody Bertone General Manager

    Reviewed 4 days ago via mobile

    Great place to stay in NOLA. Well situated in the Garden District. Nice to be away from the insanity of the French Quarter. Great service, nice room, good bars and an excellent little breakfast spot. I will return.

    1  Thank Rob F
    Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded yesterday

    Dear Bob F, Thank you for the great review! I hope that you will choose the Pontchartrain Hotel if travel brings you back to New Orleans. All the Best, Cody Bertone General Manager

    Reviewed 1 week ago

    My mom and I went for a convention and just got lucky to choose this hotel. We were looking form something not too far from the convention center and not too pricey. We found both and more. This hotel's Theme is back in the early...More

    Review collected in partnership with this hotel
    Thank ljm81370
    Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded 4 days ago

    Dear ljm81370, Thank you for the great review! I hope that you will choose the Pontchartrain Hotel if travel brings you back to New Orleans. All the Best, Cody Bertone General Manager

    Reviewed 1 week ago

    We stayed three nights at the Pontchartrain Hotel in New Orleans and we're very happy that we did. The service was amazing! Every day we were greeted with warm smiles and made to feel right at home by Breshell, Ronesha, La Donna and Terry at...More

    Thank fontainebleu2017
    Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded 4 days ago

    Dear fontainebleu2017, Thank you for the great review! I will let Jerry, Breshell, Ronesha and Ladonna know they provided great service! Thank you for letting me know about your Pontchartrain experience! All the best, Cody Bertone General Manager

    Henry Howard Hotel
    266 reviews
    #2 of 167 hotels in New Orleans
     
    Hyatt Regency New Orleans
    4,010 reviews
    #65 of 167 hotels in New Orleans
     
    Avenue Plaza Resort
    747 reviews
    #67 of 167 hotels in New Orleans
     
    Hotel Indigo New Orleans Garden District
    543 reviews
    #88 of 167 hotels in New Orleans
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Breakfast Available
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $125 - $562 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 106
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Booking.com, Priceline, Orbitz, Hotwire, HotelsforEveryone and HotelQuickly so you can book your The Pontchartrain Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • New Orleans
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    Traveler (144)
    Room & Suite (72)
    Dining (33)
    Hotel & Grounds (173)
    Bathroom (14)
    Nearby
    Hotel Indigo New Orleans Garden District
    543 reviews
    .10 miles away
     
    Hyatt Regency New Orleans
    4,010 reviews
    1.03 miles away
     
    Henry Howard Hotel
    266 reviews
    .10 miles away
     
    Avenue Plaza Resort
    747 reviews
    .03 miles away
     
    Nearby Restaurants
    Trolley Stop Cafe
    527 reviews
    .06 miles away
    Samuel's Blind Pelican
    648 reviews
    .26 miles away
    Houston's
    325 reviews
    .15 miles away
    Mr. John's Steakhouse
    274 reviews
    .04 miles away
    Nearby Attractions
    Magazine Street
    871 reviews
    .35 miles away
    House of Broel's Victorian Mansion and Doll House Museum
    28 reviews
    .14 miles away
    McKenna Museum of African American Art
    10 reviews
    .10 miles away
    Brevard-Clapp House
    7 reviews
    .38 miles away
    Ask a question
    Questions & Answers
    cassandra m
    October 23, 2017|
    AnswerShow all 2 answers
    Response from mikecottone | Reviewed this property |
    Although I agree with call directly about this question I did find this info on Expedia... Pets Pets allowed for an extra charge of USD 75 per pet, per stay2 per room (up to 50 lb)
    0
    Votes
    ktrader22
    May 29, 2017|
    AnswerShow all 9 answers
    Response from Christina S | Reviewed this property |
    It is not walkable to Bourbon Street but the trolley is just outside the door.
    0
    Votes
    Danny P
    May 6, 2017|
    AnswerShow all 9 answers
    Response from Christina S | Reviewed this property |
    It is a very popular bar, but guests have priority for the elevator. We loved the bar, particularly in the early evening. Great views.
    0
    Votes
    Room Tips
    "Ask for a view of the bridge."
    Read review
    "Corner over St Charles. (RM 901) quiet too"
    Read review
    "I was a tad jealous of my daughter and her friends, they got the city view."
    Read review
    "The best hotel in NOLA .... Hands down!"
    Read review
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