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Holiday Inn Express New Orleans East

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159 Reviews from our TripAdvisor Community

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Showing 147: English reviews
North Little Rock, Arkansas
Reviewed February 10, 2015 via mobile

Stayed here with about 30 other friends the night before we left on a cruise. Conveniently located just off I 10. About 10 minutes from the port. Breakfast was fine - nothing fancy but was free. Elevators were a bit unclean. Room was comfortable. Price was average for area.

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Helpful?
1Thank RazorbackWARD
Karayan W, Manager at Holiday Inn Express New Orleans East, responded to this review

Dear Razorbackward, Thank you for taking the time to provide us with feedback of your visit. I'm happy to hear you found the breakfast and the distance to downtown convenient. We will take all other issues as an opportunity to make sure these things are corrected. Hopefully the next time you visit, we will exceed your expectations.

Atlanta, Georgia
Reviewed January 18, 2015 via mobile

At the time we went all hotels in New Orleans were over $200. When I searched for hotels between $100 and $200 only 3 came up. We chose the holiday inn. Had a king suite. Had a good night rest in our budget. Rooms were clean. Hotel was quiet and a hot breakfast was served. Con: shower curtain was a...

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Helpful?
3Thank Susan B
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review

Dear Susan B, Thank you so much for your feedback. We are so thrilled to hear that you enjoyed your stay, and had a good nights rest, all for a great value. I do apologize for the short shower curtain, and thank you again for bringing it to our attention so that we can correct the problem. We look forward...

Harrisburg, Illinois
Reviewed January 12, 2015

My family and I spend three nights very comfortably at this facility. The room was nice and clean and updated. Although our floor (4) had an odd smell to it, our room DID NOT. It is very centrally located to all historical attractions we were there to take part in as well as see. The rooms price was fair for...

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Helpful?
2Thank Seth G
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review

Dear Seth G, Thank you for taking the time to provide us with feedback. I am happy to hear you enjoyed your stay, and appreciated the location of the hotel. I assure you that the odd odor in the hall was taken care of right away. Thank you for recommending our property, we look forward to seeing you again.

Houston, Texas
Reviewed January 11, 2015 via mobile

The lobby looked very clean and we'll organized and I love the room! Penne at the front desk was VERY helpful and she was also very friendly and had helpful information! I am here for a school for my company and walking in to the hotel with a friendly invitation helped out with the stress I have.

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Helpful?
2Thank brandon738
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review

Dear Brandon738, Thanks for providing us with feedback on your stay. I'm so happy to hear you enjoyed your stay as well as our staff, found our hotel clean, and loved your room. We look forward to servicing you in the future.

Reviewed December 31, 2014 via mobile

We selected this hotel for an overnight stay before joining a cruise. The hotel was as good as any other holiday inn hotel we'd stayed at - but what really made it stand out was the young lady on reception (cannot remember her name). She was really attentive and helpful, and stopped at nothing to help us both when checking...

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Helpful?
2Thank Mat O
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review

Dear Mat O, Thank you so much for taking the time to complete our review. I am so happy to hear you enjoyed your stay, and you found our front desk agent to be of great assistance. One of our goals is to do everything we can to make your trip a breeze. Hope you enjoyed your cruise! See you...

Reviewed December 22, 2014

I call there a lot so I can find a cheap place to stay while visiting. Most of the time I get a rude one, takes them a really long time to answer the phone or I get put on hold for a long time.USELESS

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Helpful?
Thank Lindsey T
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review

Dear Lindsey T, Thank you for taking the time to complete our review. I am so sorry that you experienced so many difficulties when trying to contact the hotel. Please email me, or give me a call, and I would love to further discuss this with you. Phone(504)324-4800

Tampa, Florida
Reviewed December 19, 2014

Stay here for a week and half. Staff was friendly enough, food was great. The rooms were not up to Holiday Inn standards. Last night there, had all welding equipment stolen off my truck. Was told by staff when I checked our crew in that they had outside cameras and a night security guard, that turned out to be wrong....

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3Thank rik_33770
Karayan W, Manager at Holiday Inn Express New Orleans East, responded to this review

Dear Rik_33770, Thank you for completing our review. I am terribly sorry about the miscommunication between yourself, and the representative you spoke with at central reservations. It is clear that another property's information was accessed during you inquiry. As the hotel does not have a night security guard,however, I can assure you that the area is usually safe, well lit,...

Chattanooga, Tennessee
Reviewed December 13, 2014

Stopped in for the night on the way to Galveston. Even though you could tell that this area was still distressed you would never know it by the way the staff treated us during our stay. The city is coming back strong. Really enjoyed our stay and will recommend to others

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Helpful?
1Thank adhunt9305
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review

Dear adhunt9305, Thank you for completing our survey. Its wonderful to hear you enjoyed your stay with us. Please come back to visit us!

Reviewed November 21, 2014

I love coming here when I am traveling for my job. The front counter are always accommodating, and even give me options for peace and quiet! I am never dissatisfied! I am always pleased with the service, and the rooms are very clean.

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Helpful?
1Thank Adrien D
Karayan W, General Manager at Holiday Inn Express New Orleans East, responded to this review

Dear Adrien D, Thanks for your positive feedback. I love that we are your first choice when travelling for work. It's great to hear that you enjoyed the staff, quietness, and you were comfortable. Please come back to visit soon.

London, United Kingdom
Reviewed November 19, 2014

Stayed here a few times. Its getting better - not up to standard of some corporate HIE, but OK. Try to get a room NOT on 1st floor - they have a damp smell. Level 2-3 are OK. Breakfast surprisingly good.

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Helpful?
Thank tonyb_174
IHGCare, Guest Relations Manager at Holiday Inn Express New Orleans East, responded to this review

Dear tonyb_174, Thank you for your recent stay with us and for reviewing our property. I am happy that our location worked for you and that you enjoyed the food selection. However, I am sorry that this stay was below your par for we failed to meet your expectations. The feedback we receive from our valued guests, like you, enables...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Brand new Holiday Inn Express Hotel located minutes from downtown New Orleans. This New Orleans hotel offer features and comfort of home while away on business or for pleasure. We can host your small corporate meeting in our meeting facility while offering a business center with free high speed Internet access. After enjoying beignets at Cafe Du Monde in the French Quarter work off some calories in our fitness center. Relax and unwind at our outdoor swimming pool. Come visit our hotel for one of the many events held in this wonderful city such as Jazz Festival, Mardi Gras, Essence Festival, Sugar Bowl or Bayou Classic. Our business travelers love the complimentary deluxe continental breakfast before heading to one of the local companies such as Delgado Fire School or NASA Michoud to name a couple. Our leisure travelers enjoy the short distance to Bourbon Street, Aquarium of the Americas or Six Flags theme park.Each guestroom and suite offer free local telephone calls, free wired high-speed Internet access and micro-fridge. Our hotel lobby has free wireless Internet access for your convenience. ... more   less 

Additional Information about Holiday Inn Express New Orleans East

Address: 7049 Bullard Ave, New Orleans, LA 70128
Location: United States > Louisiana > New Orleans
Price Range: $115 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express New Orleans East 2.5*
Number of rooms: 87
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Also Known As:
Holiday Inn Express New Orleans East Hotel New Orleans
Holiday Inn New Orleans
New Orleans Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express New Orleans East staff and other travelers.
16 questions
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Questions? Get answers from Holiday Inn Express New Orleans East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I asked for a room on the top floor so I didn't have anyone stomping around at night while I was sleeping.”
 of 5 bubbles TamyaH, 3 days ago | Read review
“If you are looking for a reasonable price hotel and don't mind driving a distance stay here”
 of 5 bubbles amgardner2016, 3 weeks ago | Read review
“The higher the l\floor the better the view, when you're not touring town.”
 of 5 bubbles qtmcalpine, Dec 21, 2016 | Read review
“Try to get a room facing the car park to get away from the lights.”
 of 5 bubbles BarryH25, Aug 23, 2016 | Read review
“wifi is bad”
 of 5 bubbles AngryBirdMSP, Jul 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question