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Holiday Inn Express New Orleans East

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Holiday Inn Express New Orleans East
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147 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Level Contributor
6 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Was an awesome experience. The rooms are exceedingly small but the staff especially Deanna and all the others who's names I did not unfortunately get... Were absolutely great and super super helpful. A 10 min walk from canal street, bourbon street n the French quarter. Cabs made easily available by the front desk if u choose not to walk. Close... More 

Helpful?
Thank Tanvee D
Jasmine D, Manager at Holiday Inn Express New Orleans East, responded to this review

Thank you for taking the time to submit your feedback! Hope to see you soon! More 

Brisbane, Australia
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed 5 nights at this hotel and found it pretty good. We like the room size and the location. All the services are close by and it is very easy to get on and off the freeway. Breakfast was plentiful and hot and satisfied us. The only issue we have with this particular hotel are the large lights that... More 

Helpful?
Thank Barry H
Jasmine D, Manager at Holiday Inn Express New Orleans East, responded to this review

Thanks for the feedback! I apologize for the light inconvenience and will share your comments with the staff. I am so pleased you enjoyed your stay with us and we hope to see you again! More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Very clean place and a very friendly staff! Especially CJ, who checked us in and was very much welcoming and provided all around excellent service. Parking was easy-plenty of space. I would highly recommend. We booked this hotel at 3:00 am and still had courteous service! Good location as well.

Helpful?
Thank SaloniThomas42210
Jasmine D, Manager at Holiday Inn Express New Orleans East, responded to this review

Thanks Salonimandavia for taking the time to give your feedback regarding your recent stay with us. I will share with CJ your kind words. Our staff strives to make sure everyone has an exceptional stay. I hope to see you again if you're ever in the area. More 

Omaha, Nebraska
Level Contributor
259 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed July 22, 2016

I have stayed at hundreds of IHG properties nothing great to report here. the beds seem old. staff is good breakfast is average. many people seem to just drive up use pool be loud. I would stay here again but not my first choice

Helpful?
Thank AngryBirdMSP
Jasmine D, Manager at Holiday Inn Express New Orleans East, responded to this review

Thank you AngryBirdMSP for taking the time to give your feedback on your recent stay with us. As an IHG rewards member, we truly value your feedback. I am proud to inform you that we will be remodeling in August. I hope if you're ever in the area again that you choose us first and give us a second chance.... More 

Plant City, Florida, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2016

Received what was expected from prior HIE experience; AC was extremely loud and cut on and off all night long; zero water pressure in the shower. Very friendly check-in, good breakfast, comfortable beds.

Helpful?
Thank Racquel S
Jasmine D, Manager at Holiday Inn Express New Orleans East, responded to this review

Thank you Ms. Racquel S. for taking the time out to give your feedback regarding your recent stay with us. We will be going through a total renovation in August. I hope that if you're ever in the area that you will give us a second chance. Our goal here at the Holiday Inn Express in New Orleans East, is... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 17, 2016

The hotel is clean, the free breakfast is standard fare, the beds are good, but what makes this place a "must return" hotel is your amazing staff. We stayed for four nights for a baseball tournament with 2 teams of 14- to 18-year old "boys" and you handled it with grace and ease. Well done, and we'll be back!

Helpful?
Thank Matthew P
Iris M, General Manager at Holiday Inn Express New Orleans East, responded to this review

Holiday Inn Express staff thanks you for your awesome review of your recent stay with us. We appreciate the kinds words and look forward to serving you again! More 

Huntsville, Alabama
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 13, 2016

My family and I had a large family reunion and needed a place to stay on the night before we left on a cruise. Jasmine Ducre', the assistant manager started working with me months before our event. She was so helpful with all of our rooms, receiving the bags for each room and keeping everything straight. We also had contact... More 

Helpful?
Thank bethwhelpley
Iris M, General Manager at Holiday Inn Express New Orleans East, responded to this review

Thank you for taking the time to submit your feedback on your recent stay with us! We love hearing from our guest and gives us great pleasure that we were able to accommodate your needs. We look forward to having you again in the near future! More 

Fort Worth, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 12, 2016

Next time in N.O. say NO to this establishment...Not only was I ripped off by being forced to stay at this hotel due to a non-refundable deposit that I didn't know about. But the customer service was horrible, they expect you to work as housekeeping, you couldn't get fresh clean towels unless you brought your old towels down to the... More 

Helpful?
Thank Holliewood0315
Iris M, General Manager at Holiday Inn Express New Orleans East, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

1 review
5 of 5 stars Reviewed July 3, 2016

After being on the road for 10 hours, Dottie and Aaliyah's great service turned my evening around. All of my special requests were accommodated, and when I accidentally left money on the counter like a crazy person, they called me as soon as they noticed it! Great recommendations of things to do and last but not least, their smiles and... More 

Helpful?
Thank LaTrice G
Iris M, Manager at Holiday Inn Express New Orleans East, responded to this review

Thank you so much for taking the time to give your feedback regarding your recent stay with us . I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in. I will share with Dottie and Aaliyah your kind words. We hope you will visit us again. Sincerely, Jasmine Ducre' Assistant General Manager More 

1 review
1 of 5 stars Reviewed June 26, 2016 via mobile

They lost our reservation to begin with. The air didn't work the room smelled bad and the manager was rude. Also we had to wait a whole day for towels to be washed before we could get fresh ones and then we had to ask the front desk twice before we could get some

Helpful?
Thank sheree b
Iris M, General Manager at Holiday Inn Express New Orleans East, responded to this review

Thank you for your candid review. I have shared your feedback with my staff and we apologize for not meeting your expectations. Please contact me at 504-324-4800 for future reservations. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Brand new Holiday Inn Express Hotel located minutes from downtown New Orleans. This New Orleans hotel offer features and comfort of home while away on business or for pleasure. We can host your small corporate meeting in our meeting facility while offering a business center with free high speed Internet access. After enjoying beignets at Cafe Du Monde in the French Quarter work off some calories in our fitness center. Relax and unwind at our outdoor swimming pool. Come visit our hotel for one of the many events held in this wonderful city such as Jazz Festival, Mardi Gras, Essence Festival, Sugar Bowl or Bayou Classic. Our business travelers love the complimentary deluxe continental breakfast before heading to one of the local companies such as Delgado Fire School or NASA Michoud to name a couple. Our leisure travelers enjoy the short distance to Bourbon Street, Aquarium of the Americas or Six Flags theme park.Each guestroom and suite offer free local telephone calls, free wired high-speed Internet access and micro-fridge. Our hotel lobby has free wireless Internet access for your convenience. ... more   less 

Additional Information about Holiday Inn Express New Orleans East

Address: 7049 Bullard Ave, New Orleans, LA 70128-2307
Location: United States > Louisiana > New Orleans
Price Range: $101 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express New Orleans East 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express New Orleans East Hotel New Orleans
Holiday Inn New Orleans
New Orleans Holiday Inn
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