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Hotel Indigo New Orleans Garden District, an IHG Hotel

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2203 Saint Charles Ave, New Orleans, LA 70130-5821
Lowest prices for your stay
Expedia.com
$209
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Free cancellation until 05/27/22
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$184
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Free cancellation until 05/22/22
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$153
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Travelocity$209
Hotels.com$209
HotelIndigo.com$184
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Traveler (195)
360
Panoramas (11)
Room & Suite (270)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indigo New Orleans Garden District, an IHG Hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#66 of 182 in New Orleans
Location
4.5
Cleanliness
4.4
Service
4.2
Value
4.1
Travelers' Choice
Sheltered by a canopy of magnificent oaks, the Hotel Indigo® New Orleans Garden District hotel is a symbol of inspired neighborhood fusion on St. Charles Avenue. Our design and decor reflect the lush gardens, distinctive architecture and diverse culture of the Garden District. We're situated directly on the scenic St. Charles Streetcar line and the Mardi Gras parade route, just a short ride or walk from the famed French Quarter and other destinations. Our Babin's Bar & Bistro serves local fare and creative cocktails indoors or on our outdoor patio, and our meeting space hosts events for groups of up to 55. Our convenient Garden District location makes us the ideal hotel near Tulane University and Loyola University, both less than 3 miles away. Looking to catch a Saints football or Pelicans basketball game? Our New Orleans hotel is just 2 miles from both the Caesars Superdome and Smoothie King Center.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Wifi
Restaurant
Breakfast available
Conference facilities
Meeting rooms
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, Spanish
694Reviews30Q+A100Room tips
Traveler rating
  • 327
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  • 26
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Popular mentions
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Most Recent
Christopher J wrote a review May 11
1 contribution
Nice hotel, clean and great location, HOWEVER, they do not have valet parking as their website states. Checked in and was told i had to drive 3 blocks away to a public garage. A bit of a hassle the next morning when i had to drag my roller bag to the garage at 5 am. If you have another person with you to do the car shuffle maybe not such a big deal but was a major bummer for me.
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Date of stay: May 2022
Rooms
Cleanliness
Service
Trip type: Traveled
Room Tip: Good walking access to shopping and restaurants
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Response from Wander68164516664, General Manager at Hotel Indigo New Orleans Garden District, an IHG Hotel
Responded 1 week ago
Thank you for the 4/5 review! It's excellent you enjoyed your time with us so much! We're delighted you appreciated our cleanliness and overall location. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns regarding our parking with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon! Have a beautiful day!
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FreespiritOne wrote a review May 5
Sydney, Australia319 contributions73 helpful votes
+1
Beds comfortable Location fabulous Downside Computer doesn't work Pet friendly Can not honestly say that the food is great at the restaurant but there are great cafes nearby Streetcar stop just outside
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Date of stay: May 2022Trip type: Traveled
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Response from Wander68164516664, General Manager at Hotel Indigo New Orleans Garden District, an IHG Hotel
Responded 2 weeks ago
Thank you for taking the time to share your 4/5 review with us. We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward. We're looking forward to sharing a more enjoyable experience with you soon. Thank you again and have a lovely day!
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HotelguestNyc wrote a review Apr 2022
New York City, New York62 contributions37 helpful votes
If beige owned a hotel it would be the inaptly named Indigo. Did IHG Hotels forget this property? It’s not bad exactly: there are nondescript rooms with beds, little shampoo bottles, lights and ventilation. Lobby staff are pleasant if indifferent. Oh, the security sucks: no one looks up when guests (or non-guests?) enter and the back door lock is broken. Keycard function is disabled for the elevator. There are “amenities”: a small fitness room and sleepy restaurant. But no vibe, no lobby activity. Just a forlorn chain hotel in one of the most vibrant cities on Earth.
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Date of stay: April 2022Trip type: Traveled
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Response from Wander68164516664, General Manager at Hotel Indigo New Orleans Garden District, an IHG Hotel
Responded 4 weeks ago
Thank you for sharing your feedback with us. We regret that you experience with us was anything less than perfect and that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to so we've shared your concerns with the appropriate members of our team so that we may improve moving forward. We hope to have a chance to host you again so we may share a more positive experience that our guests are accustomed to.
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L10 wrote a review Mar 2022
Boston5 contributions19 helpful votes
Elevator broken. No front desk staff and no one could find desk staff anywhere on property. No vouchers given, even though part of room rate. Rooms are nice, spacious and clean. But o don’t know how a hotel can be run without management or attention to safety issues. Really unfortunate.
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Date of stay: March 2022Trip type: Traveled
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Response from Wander68164516664, General Manager at Hotel Indigo New Orleans Garden District, an IHG Hotel
Responded Mar 12, 2022
Thank you for reaching out to us, L10. We sincerely apologize for one of our elevators being out of service as no one was able to come out for repairs until after Mardi Gras was over. Our staff is minimal unfortunately and we cover many different aspects of hotel management. If you did not see a desk member or management it is possible that they were assisting other guests at the time. Please reach out to us so we can discuss your stay further.
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Alejandro H wrote a review Feb 2022
Madrid, Spain2 contributions1 helpful vote
the worst experience I've had in a long time, I do not recommend it , we were badly treated, with treatment without tolerance to my family, indications of racism towards Hispanics, the management has a dictatorial regime to the workers.
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Date of stay: February 2022Trip type: Traveled
1 Helpful vote
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Response from Wander68164516664, General Manager at Hotel Indigo New Orleans Garden District, an IHG Hotel
Responded Feb 15, 2022
I am so sorry to hear that your stay was less than ideal. However, I encourage you to reach out to us personally at Hotel Indigo Garden District as I believe you may have stayed at the Hotel Indigo French Quarter about 2 miles away. We have no records of you staying with us so I think this may be a misunderstanding. Please let us know if we can further assist you. Yours in Hospitality, Hotel Indigo Garden District
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Jane P wrote a review Jan 2022
16 contributions2 helpful votes
Hotels has light bright rooms, with relatively comfortable beds, good lighting. Negatives - cannot open the windows. Hot water in the shower didn't work unless we called front desk, who called the engineer. He was great and got it working each time but a drag to have to call to get hot water flowing. Restaurant and bar still closed so no amenities on site and no bar fridge in rooms. Great location - and felt very safe.
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Date of stay: January 2022
Cleanliness
Service
Sleep Quality
Room Tip: Ask for a room with a good view - ours was great - facing south
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1 Helpful vote
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Response from Wander68164516664, General Manager at Hotel Indigo New Orleans Garden District, an IHG Hotel
Responded Feb 1, 2022
Thanks for the lovely review, Jane! It's wonderful you had such a fantastic stay at Hotel Indigo New Orleans Garden District! We strive to share a relaxing and restful experience with all of our guests. We're delighted you enjoyed our comfortable bedding so much. We look forward to hosting you again soon for another amazing experience! Thank you again for sharing your feedback!
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TravelingMamaGlv wrote a review Aug 2021
Glenview, Illinois226 contributions132 helpful votes
I appreciated my quiet room facing the back with comfortable bed. The room and and bathroom were surprisingly spacious for a king room. The proximity to the street car stop is the main benefit. Lots of restaurants on Magazine Street are about a 25 walk away, less if you take the street car for part of the distance. I’m fully aware the hotel does not offer breakfast but given that the restaurant is closed right now it would be helpful to have muffins or bagels available.
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Date of stay: August 2021Trip type: Traveled
3 Helpful votes
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Response from Wander68164516664, General Manager at Hotel Indigo New Orleans Garden District, an IHG Hotel
Responded Aug 24, 2021
Thanks for the excellent review, TravelingMamaGlv! We're delighted your time at Hotel Indigo New Orleans Garden District was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our peaceful and spacious accommodations and convenient location. That's what we like to see! We look forward to hosting you again soon for another fantastic experience. Have an amazing day!
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OnTheGo5300 wrote a review Aug 2021
Chicago, Illinois37 contributions15 helpful votes
right off a StreetCar stop - yay. comfy and clean rooms and bedding. My daughter LOVED the pebbled shower floor. no food options available in the hotel at the time... My only beef was maneuvering around a film crew and trying to get my car early in the morning from a parking lot right in back of the hotel (took a lonnnnng time)
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Date of stay: March 2021
Value
Service
Sleep Quality
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Response from Wander68164516664, General Manager at Hotel Indigo New Orleans Garden District, an IHG Hotel
Responded Aug 22, 2021
Thank you for the 4/5 review, OnTheGo5300! It's excellent you enjoyed your time with us so much! We're delighted you appreciated our prime location and clean accommodations. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon! Have a beautiful day!
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Dana S wrote a review Jul 2021
Shreveport, Louisiana4 contributions3 helpful votes
Loved this hotel. Clean, comfy beds, fabulous shower. Staff was friendly and helpful. Location can't be beat. Will stay here again. Only downside, don't charge so much to park the cars. I know I could park on the street and it's free but I felt more comfortable with valet. 30.00 just seemed a little expensive. Like I said, I will be back and had a great time.
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Date of stay: July 2021Trip type: Traveled
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Response from Wander68164516664, General Manager at Hotel Indigo New Orleans Garden District, an IHG Hotel
Responded Aug 15, 2021
Thank you for the excellent review, George! It's lovely you had such a pleasant experience at Hotel Indigo New Orleans Garden District! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!
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machita75 wrote a review Jul 2021
Houston, Texas70 contributions29 helpful votes
The room was very spacious and the bathroom was surprisingly luxurious. The toilet was behind a panel, adding additional privacy. The shower was large with very hot water. The furniture in the lobby was pretty shabby and the doors in the corridor are beat up but the beds are very comfy and we slept great! I prefer hotels on St Charles Ave because it’s so easy to jump on the streetcar. I would consider this hotel again.
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Date of stay: July 2021Trip type: Traveled
1 Helpful vote
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PRICE RANGE
$162 - $290 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaNew OrleansCentral City / Central City-Garden District
NUMBER OF ROOMS
132
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Frequently Asked Questions about Hotel Indigo New Orleans Garden District, an IHG Hotel
Which popular attractions are close to Hotel Indigo New Orleans Garden District, an IHG Hotel?
Nearby attractions include Garden District (0.01 miles), Hot Tin (0.1 miles), and Bayou Bar (0.1 miles).
What are some of the property amenities at Hotel Indigo New Orleans Garden District, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Indigo New Orleans Garden District, an IHG Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Indigo New Orleans Garden District, an IHG Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to Hotel Indigo New Orleans Garden District, an IHG Hotel?
Conveniently located restaurants include Avenue Cafe, Mr. John's Steakhouse, and Houston's.
Are there opportunities to exercise at Hotel Indigo New Orleans Garden District, an IHG Hotel?
Yes, guests have access to a fitness center during their stay.
Is Hotel Indigo New Orleans Garden District, an IHG Hotel located near the city center?
Yes, it is 1.0 miles away from the center of New Orleans.
Are any cleaning services offered at Hotel Indigo New Orleans Garden District, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Indigo New Orleans Garden District, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Indigo New Orleans Garden District, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hotel Indigo New Orleans Garden District, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.