We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton Garden Inn New Orleans French Quarter/CBD

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton Garden Inn New Orleans French Quarter\/CBD
Hilton Garden Inn New Orleans French Quarter/CBD
Panoramas (13)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,184 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Hilton Garden Inn New Orleans French Quarter/CBD
See the most recent reviews
Showing 1,158: English reviews
Montgomery, United States
Reviewed February 4, 2016

While this hotel is comfortable, clean and attractive, the staff really make the stay exceptional. We were welcomed by the manager, who felt he should compensate us with cocktails and free breakfast for the inconvenience we experienced getting to the hotel because of road closures due to Mardi Gras parades. He extended himself to offer any service that would make...

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Debra L
Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Debra L Thanks so much for this informative response! We are thrilled to hear that our staff is what made the difference for your stay! We work hard to provide exactly this level of service, especially during peak times in our city such as Mardi Gras. We can't wait to welcome you back on your future travels to Nawlins!

Reviewed January 29, 2016 via mobile

We greatly enjoyed this hidden gem on our recent girls trip. The staff was unbelievably friendly and personable, especially Keith and Mathew, who were on staff during our stay. The location was perfect for us, as everything was walkable, yet in a quiet area. We felt right at home having a drink by the fireplace and felt we were always...

 Report
Helpful?
Thank Jeffrey W
Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Jeffrey W Thank you so much for this heartfelt response! We love hearing from our guests, especially when they enjoyed their stay as much as yours! We all will be waiting to welcome you back on your future travels to the Big Easy!

Houston, United States
Reviewed January 29, 2016

This hotel is lovely. The people, the location, the value. Keith McIntosh is a delight, and someone who should be leading they hotel way. Everyone who I encountered at this hotel treated all those around them like a VIP. I look forward to my next stay in NOLA.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Rebecca G
Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Rebecca G Thank you so much for this wonderful review. We love to hear when our guests enjoyed their stay and when we get it right! We have given big props to Keith for his levels of service exemplified, and we can't wait to welcome you back on your future travels to Nola!

Cape Girardeau
Reviewed January 29, 2016 via mobile

My husband and I stayed there on January 26, 2016. The room was very clean and the bed was comfortable. It was supposed to be a comfort mattress with controls, but we never found the controls. The pillows were awful! They had no support at all and I woke up the next morning with an awful headache and body ache....

 Report
Helpful?
Thank Gerry B
Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Gerry B Thank you for your business and thank you for providing us with this valuable feedback. We work hard to provide an excellent experience for our guests, and we apologize as it seems we missed the mark during your stay. We want all of our guests to enjoy the same quality levels of comfort and service, and I would...

Detroit, Michigan
Reviewed January 28, 2016 via mobile

Well the first night I got there there was a strong order in the room so I told the front desk and the gentlemen put some type of blower to get rid of the smell and put us in another room the next day. The only reason I'm giving this hotel a 3 stars is because I had to sleep...

 Report
Helpful?
Thank Jay H
Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Jay H Thank you very much for your stay as well as for providing us with this valuable feedback. I am happy to hear we were able to recover from the initial issue with the room, however I would like to offer my sincere apology for the initial reaction not being to offer you a new room on the first...

Memphis, Missouri
Reviewed January 26, 2016

Overall our stay was perfect. Only problem is that there were times no one would answer the phone or we get hung up on. When I mention something about it they apologize say there were some phone issues. So instead of calling for more towels I just happen to go instead and one of the staff name keith was fussing...

 Report
Helpful?
Thank paulapoole538
Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

paulapoole538 Thank you very much for providing us with this important response. We always appreciate feedback from our guests as it is vital to helping us constantly grow and improve. I am pleased to hear when you say your stay was "perfect"! However, I would like to apologize for any poor encounters you may have witnessed in regards to what...

Mississippi
Reviewed January 25, 2016 via mobile

The hotel was very elegant and clean. Rooms very spacious. All employees were very accommodating. Keith Macintosh provided excellent customer service and went above and beyond to meet our needs and assure our stay was pleasant. He deserves a raise boss.

 Report
Helpful?
Thank christiemartin
Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

christiemartin Thank you so much for this great response and we always love to hear when our staff goes above and beyond! We will certainly give big kudos to Keith for his exceptional levels of service displayed, and our entire team will be here to welcome you back on your future travels to Nola!

Marina, California
Reviewed January 25, 2016

Stayed for two nights on a personal trip. I had added special requests to the reservation regarding room location, and those requests were followed very well. The hotel location is odd, being above what I assume is an office building. You have to enter into a lobby, past the concierge and valet desk, to take an elevator to the lobby...

 Report
Helpful?
1Thank colinaz
Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

colinaz WOW! What an amazing response! We truly appreciate feedback from our guests, and it sure feels great to hear when we got it right! From our prime location, breathtaking views, and service-focused staff, we ALL will be here awaiting your return should your future travels bring you back to the Big Easy!!

New Bern, North Carolina
Reviewed January 21, 2016

My husband and I arrived in NOLA on early flights and were at the hotel before 11:00 am. We thought we'd check in and leave our bags while we did some sightseeing. However, to our surprise a room was ready. The room was comfortable; the beds had sleep number mattresses; and the bathroom was a nice size and always clean....

 Report
Helpful?
Thank glasslass1113
Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

glasslass1113 Thank you so much for this informative and detailed response! We love to hear from our guests and we appreciate the feedback. I do apologize for your room missing service during stay but am certainly pleased to hear how much you enjoyed the rest of your stay. We work hard to provide an excellent guest experience and we hope...

Mandeville, United States
Reviewed January 13, 2016

Overall great experience, our room was very clean and so was the hotel. The staff was very friendly and helpful. Service for getting a Taxi was right on. Check in and check out was pleasant and the staff took care of us while we waited for our room the be checked. love the open feeling of the hotel and that...

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Stephanie J
Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBD, responded to this review

Stephanie J Thank you so much for the great response! We truly appreciate the feedback and it is always nice to hear from our guests, especially when their stay was as great as yours! We hope to see you again so we can get a 5-star review! From our service-focused staff to our well-maintained property, we all will be awaiting...

Questions? Get answers from hotel staff and past guests. Ask a question

473 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (132)
Viewed
Dining (3)
Viewed
Pool/Beach Area (22)
Viewed
Room/Suite (23)
Viewed
View from Room (10)
Viewed
Hotel & Grounds (21)
Viewed
Bathroom (6)
Viewed
Other (47)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (317)
Viewed
Amenities (65)
Viewed
Double Queen Room (36)
Viewed
Other (35)
Viewed
Pool (20)
Viewed
Dining (21)
Viewed
Standard King Room (35)
Viewed
Suite (49)
Viewed
The Hotel (56)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (4)
Viewed
Business Center/Function Rooms (2)
Viewed
Dining (4)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (2)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travelers also viewed these New Orleans hotels
Central Business District
Hampton Inn & Suites New Orleans Downtown (French Quarter Area)
Central Business District
Aloft New Orleans Downtown
Aloft New Orleans Downtown
#26 of 162 in New Orleans
577 reviews
Central Business District
Renaissance New Orleans Pere Marquette French Quarter Area Hotel
Show Prices
Show Prices
Show Prices
Central Business District
Royal St Charles Hotel
Royal St Charles Hotel
#55 of 162 in New Orleans
1,216 reviews
Central Business District
Courtyard New Orleans French Quarter/Iberville
Central Business District
InterContinental New Orleans
InterContinental New Orleans
#10 of 162 in New Orleans
1,203 reviews
Show Prices
Show Prices
Show Prices

Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
World-famous attractions are at your fingertips at Hilton Garden Inn New Orleans French Quarter/CBD hotel in New Orleans, Louisiana. Located in the heart of the Central Business District, steps from the French Quarter, our New Orleans hotel offers contemporary conveniences in the heart of historic New Orleans. Enjoy great onsite services such as a heated rooftop swimming pool and fitness room with panoramic views of downtown. Guests can also enjoy the options of meeting space with banquet facilities, onsite dining and New Orleans vacation packages. Guest room accommodations are located on floors 11 to 18 with convenient parking on floors 10 to the ground level. ... more   less 

Additional Information about Hilton Garden Inn New Orleans French Quarter/CBD

Address: 821 Gravier St, New Orleans, LA 70112-1531
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $151 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn New Orleans French Quarter/CBD 3.5*
Number of rooms: 155
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia and Hotels.com so you can book your Hilton Garden Inn New Orleans French Quarter/CBD reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn New Orleans French Quarter/Cbd Hotel New Orleans
Hilton Garden Inn Cbd
Hilton New Orleans
New Orleans Hilton
Hotel Style:
#46 Business Hotel in New Orleans
#70 Romantic Hotel in New Orleans
#72 Family Hotel in New Orleans
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn New Orleans French Quarter/CBD staff and other travelers.
14 questions
Ask a question

See all questions (14)

Questions? Get answers from Hilton Garden Inn New Orleans French Quarter/CBD staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask if the room has an external view”
 of 5 bubbles Nippstik, yesterday | Read review
“avoid rooms near elevator”
 of 5 bubbles normank725, Jan 16, 2017 | Read review
“Ask for a room on a high floor. The parking garage is below the hotel.”
 of 5 bubbles marycathyjoneslmp, Jan 2, 2017 | Read review
“Request a room facing Gravier Street.”
 of 5 bubbles Traveler_tired, Nov 20, 2016 | Read review
“My room was close to the elevators but very quiet”
 of 5 bubbles FitDude, Nov 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question