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Hilton Garden Inn New Orleans French Quarter/CBD

1,343 reviews
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Traveler (147)
Room & Suite (197)
Pool & Beach (46)
Overview
  • Excellent45%
  • Very good35%
  • Average13%
  • Poor5%
  • Terrible2%
Travelers talk about
“bourbon street”(161 reviews)
“french quarter”(427 reviews)
“rooftop pool”(45 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Hilton Garden Inn New Orleans French Quarter/CBD
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,343)Write a Review
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Show reviews that mention
All reviewsbourbon streetfrench quarterrooftop poolgreat view of the cityvalet parkingtwo blockswithin walking distanceshort walkcanal stfront desk staffwould stay here againvalet servicecouple blocksper dayan easy walkfitness centermardi gras
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361 - 365 of 1,313 reviews
Reviewed July 25, 2016 via mobile

We really enjoyed our stay here. It was only for one night but it offered so much comfort. The beds were comfy and the room was roomy. They offered complimentary tea, coffee and spa water. There was also complimentary sanitary napkins and tampons in the...More

Thank Vanessa H
Response from Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBDResponded July 28, 2016

Vanessa H WONDERFUL!! Thank you so much for letting us hear what a great time you and your family enjoyed with us!! From our delicious, hot-cooked breakfast to our inviting atmosphere, we ALL will be here to welcome you back on your future travels to...More

Reviewed July 25, 2016

We were very pleased with the customer service at the front desk. Toni and Brian were helpful in directing us to local cuisines and Jazz bars. Hadasha made sure to introduce us the the Hilton Honors reward program which saved us at least $70 per...More

Review collected in partnership with Hilton Garden Inn
Thank sammylcw918
Response from Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBDResponded July 28, 2016

sammylcw918 5-star! Thank you so much for taking the time to let us hear about your stay and to shout-out Hadasha and Brian! We will pass the kudos along as they are certainly deserving! Please come back and see us for this same high level...More

Reviewed July 24, 2016

I love to stay in this part of New Orleans because it is quiet at night and very close to Bourbon street. So you can go out and walk back to your hotel. The room was clean, with a great view. Great staff! The hotel...More

Thank Mianne76
Response from Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBDResponded July 28, 2016

Mianne76 Thank you so much for providing us with this informative and complimentary review! We love hearing from our guests, especially when we get it right!! Please come back and see us on your future travels to Nola!

Reviewed July 23, 2016

Stayed here with 34 high school kids and 6 adults for a convention. Was centrally located as we traveled to the convention center and the Super Dome. Close to the French Quarter - tons of food choices. The staff was very gracious - Mr. King...More

Review collected in partnership with Hilton Garden Inn
Thank Kristi T
Response from Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBDResponded July 28, 2016

Kristi T WOW!! What an amazing review and stay!! Thank you deeply for giving props to our hard-working team and to King and Matt especially! This is exactly the kind of experience we work to provide and hope we may welcome you back in the...More

Reviewed July 22, 2016

I arrived to find the parking was a mandatory $31 per day valet, and the lobby ended up being on the 11th floor, though the first floor entrance was a bit sketchy and no info posted on where the lobby was. The a/c switched constantly...More

Review collected in partnership with Hilton Garden Inn
Thank stevecS8805UQ
Response from Adam T, Assistant General Manager at Hilton Garden Inn New Orleans French Quarter/CBDResponded July 28, 2016

stevecS8805UQ Thank you for taking the time to provide us with this important response. I hope we may discuss the less than favorable experience you may have had. I can be reached at Adam.turni@hilton.com.

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17172737475263
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Center with Internet Access
Room Service
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$132 - $413 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Family Hotel in New Orleans
#46 Business Hotel in New Orleans
#70 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$132 - $413 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Family Hotel in New Orleans
#46 Business Hotel in New Orleans
#70 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (147)
Room & Suite (197)
Pool & Beach (46)
Dining (31)
Hotel & Grounds (153)
Bathroom (8)
Business Center & Event Rooms (2)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
june253
January 13, 2017|
AnswerShow all 3 answers
Response from stevebtr | Reviewed this property |
You can ask when you check in or give them a call a day or two before your visit to be sure. They were very happy to help when I stayed there.
1
Vote
Roslyn R
November 15, 2016|
AnswerShow all 2 answers
Response from Bryan R | Property representative |
Although most rooms have amazing views, there are no balconies. We look forward to seeing you!
0
Votes
Becky R
October 31, 2016|
AnswerShow all 4 answers
Response from 321Locals | Reviewed this property |
We didn't use the pool, so I don't know. Call the concierge, they are very helpful!
0
Votes
Room Tips
"If you plan to sleep in, choose a room that is nowhere near the staff rooms. Very noisy."
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"Don't get stuck with rooms facing the box in the center"
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"The corner rooms are big and this hotel is quiet everywhere"
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"The higher the better"
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