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919 Royal St, New Orleans, LA 70116-2792
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Traveler (401)
Room & Suite (196)
Dining (11)

About

#68 of 179 hotels in New Orleans
Location
4.7
Cleanliness
3.8
Service
4.1
Value
3.9
Located in the heart of the French Quarter on Royal Street, the Andrew Jackson Hotel features fine Southern Hospitality and charming French Quarter accommodations. The Andrew Jackson Hotel is listed on the National Register of Historic Places and features 21 quaint guest rooms and suites. Our distinctly decorated guestrooms offer Old World charm and modern conveniences. Enjoy one of our spacious guestrooms or suites overlooking the lush tropical courtyard and French Quarter fountain. Our Royal Balcony Suites feature expansive views of Royal Street and the French Quarter.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Wifi
Kids stay free
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Outdoor furniture
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Room features
Air conditioning
Housekeeping
Private balcony
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quaint
Languages Spoken
English
1077Reviews25Q+A100Room tips
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Sightsee819025 wrote a review Dec 2
1 contribution
We stayed here for my 40th birthday celebration and loved the location. Close to Bourbon St but far enough away. The hospitality was great however, the bedding was fairly dirty. The sheets themselves were pretty clean but the down type blanket in between was dirty and dingy looking. The curtain for the shower was so short that the bathroom floor was always getting wet when we used the shower. We stayed in room 207. Some of the lightbulbs in the chandelier were also burnt out. Since you get both keys to the room there didn’t seem to be maid service until after check out. The front desk staff was super friendly and helpful. With the price paid my husband and I were expecting a bit nicer accommodations.
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Date of stay: November 2022
Value
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Service
Room Tip: Request towels when you arrive because you get the minimum
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Br00ke26 wrote a review Nov 2022
1 contribution
The front desk clerks, Kelly and Steven made the stay so easy! They were so helpful and friendly. The rooms do need a little extra cleaning especially the air vents. If you have allergies, this definitely will effect you. Overall the room was clean. Due to the room being old it’s hard to change the appearance of the amenities without replacing the entire thing. For example, the shower floor and towels had large black marks, but they were clean. Our sheets/blankets had small holes and rips. The location is great. At night it can get Noisy especially as it gets closer to the weekend. It’s Sporadic noise not constant, so we were able to fall asleep. It did wake us up a few times, but it’s nothing like staying on bourbon street. The courtyard in the back of the hotel is very cute. There’s also a coffee place on the corner called CC’s. It was perfect to walk there every morning before we got our day started. We loved the balcony, but wear shoes! Your socks/feet will be black when you come back in. Overall the stay was good. New Orleans is an old place, so be mindful of that when staying at any hotel. We will definitely stay here again.
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Review collected in partnership with this hotel
Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ken Rafferty, General Manager at Andrew Jackson Hotel
Responded 2 weeks ago
Brooke26, Thank you so much for the very nice feedback on the staff. We all love serving our guests! I apologize that you experienced some issue in your room and bathroom, we will certainly look into those with our staff.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
D3817GUhollyf wrote a review Nov 2022
1 contribution
Staying at the Andrew Jackson Hotel we get the feeling of being unwanted tourists. The accommodations were nice, the location was even better, but the staff (we dealt with Stennitt the most, although everyone was wonderful) made our stay there worth it.
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Review collected in partnership with this hotel
Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ken Rafferty, General Manager at Andrew Jackson Hotel
Responded 2 weeks ago
DB, Thank you for taking the time to give us your feedback. I appreciate so much. the very nice feedback on the staff. Hope we see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
roxannesharkey wrote a review Oct 2022
Phoenix, Arizona1 contribution
Stay was great! Only complaint would be when we booked it said the suite came with 2 queen beds and they were definitely full beds. Otherwise love the hotel. Just spooky enough and great location!! Would stay again!!
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Review collected in partnership with this hotel
Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ken Rafferty, General Manager at Andrew Jackson Hotel
Responded 4 weeks ago
Roxannesharkey, Thank you for the very nice feedback. I am so pleased the GIRLS had fun in NOLA! I will measure those beds!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kylebenner wrote a review Oct 2022
1 contribution
Be prepared for dirty floors (our feet turned black going the roughly 30 steps to the bathroom and back. Desk clerks sleeping on duty, front door of the hotel locked and no one able to get in. Multiple ghost tours in the “private” court yard.
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Review collected in partnership with this hotel
Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ken Rafferty, General Manager at Andrew Jackson Hotel
Responded 4 weeks ago
Kyle, Thank you for taking the time to give us your feedback, I am sorry that you experienced ussies with your room. All of our guests enjoy the ghosts' tours that walk thru our courtyards, I am sorry that you did not enjoy it,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
4contactme wrote a review Oct 2022
San Antonio, Texas1 contribution
The Andrew Jackson hotel has one thing going for it and one good thing only, its the location. The cleanliness of the rooms is atrocious; if you expect from your hotel a clean bathroom, clean bath towels, and clean bed linens and or a comfortable bed, forget it- the room we stayed at probably has not been modernized since the 1950’s. The walls, and the bathroom entry, Waze, or stained black for many years of touching. When we checked into the hotel, the floor appeared, as if it was not cleaned from the last guest, the bed linens were white and stained, the toilet ran constantly, and was leaking from the base. The bathroom fan made a tremendous noise, and was literally useless, let’s not forget the best – we took a shower and standing water as the shower backed up. With all that said, the staff is polite- efficient and it’s not their fault, The owners obviously do not care.
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Review collected in partnership with this hotel
Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ken Rafferty, General Manager at Andrew Jackson Hotel
Responded Oct 4, 2022
4, Thank you for taking the time to give us your feedback. I apologize your stay was not up to our usual standards. We let our guests know at checkin that we offer very limited housekeeping services. We also do not service the room during the stay. Our city and our industry is experiencing severe labor shortages at the time. Kenneth
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kaz W wrote a review Sep 2022
2 contributions1 helpful vote
+1
Other reviews go on about how charming and historic this hotel might be, and yes I totally agree it is However, it is also run down and filthy. Stayed 5 nights and never saw house keeping though we asked. Had some clean towels from reception but they had some strange stains. The bathroom was shabby and dust and grime lined the shirting boards and door Would not have bathed in the bath even if it had a plug And don’t get me started on our so called spacious room. The bed (which I am sure was a British 3/4 was pushed up to the wall. There was a lamp which couldn’t be plugged in. If you want southern charm book into their sister hotel St Pierre Hotel it is clean and has a pool My recommendation if you have booked here - cancel and go somewhere else
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Don’t stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ken Rafferty, General Manager at Andrew Jackson Hotel
Responded Sep 28, 2022
Kaz W, Thank you for taking the time to give us your feedback. I apologize our housekeeping department fell short during your stay. We do have a letter at our front desk stating we have very limited housekeeping service; I am so sorry we did not do a better job expressing that to you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
508arthur wrote a review Sep 2022
1 contribution
Sennit and the rest of the staff were very helpful and accommodating. We arrived early and they checked our bags while we went shopping. He had some great food and shopping recommendations and helped us arrange for transportation to the airport.
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Review collected in partnership with this hotel
Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ken Rafferty, General Manager at Andrew Jackson Hotel
Responded Sep 19, 2022
508, Thank you for staying with us on your trip to NOLA! I really appreciate the nice feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bangorpaguy wrote a review Sep 2022
bangor, pa131 contributions39 helpful votes
A wonderful old building with a lot of charm. First, all the staff were very helpful and friendly and when asked offered some ideas of things to do. Their sister location a few blocks way gave us access to two pools, which was a nice surprise for my bride. The beds were very comfortable and the room was surprisingly quiet as we were near the lobby. Being an older building it did have its minor issues. If your looking for a five star resort, this isn’t it. If your looking for a place that is charming and a great value, stay here. We would stay again when we come back to the Big Easy…
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ken Rafferty, General Manager at Andrew Jackson Hotel
Responded Sep 6, 2022
Bangorpaguy, Thank you very much for taking the time to give us your feedback, I am so pleased that you were able to experience both hotels on your recent visit. I truly hope we see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jen P wrote a review Aug 2022
1 contribution
Beautiful historic building on a quiet street but right in the middle of everything. We walked all over and was in walking distance of so many things! Staff was very friendly and helpful with recommendations of places to eat and things to do.
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Review collected in partnership with this hotel
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Ken Rafferty, General Manager at Andrew Jackson Hotel
Responded Aug 30, 2022
JenP, Thank you very much for the feedback. I appreciate the nice comments on the staff. I hope we see you again soon when your travel plans bring you back to NOLA!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$143 - $289 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
andrew jackson new orleans, hotel andrew jackson
LOCATION
United StatesLouisianaNew OrleansFrench Quarter
NUMBER OF ROOMS
21
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ANDREW JACKSON HOTEL $129 ($̶1̶8̶6̶) - Updated 2022 Prices & Reviews - New Orleans, LA

Frequently Asked Questions about Andrew Jackson Hotel
Which popular attractions are close to Andrew Jackson Hotel?
Nearby attractions include Jackson Square (0.2 miles), New Orleans Secrets (0.2 miles), and Doctor Gumbo Tours (0.2 miles).
What are some of the property amenities at Andrew Jackson Hotel?
Some of the more popular amenities offered include free wifi, baggage storage, and a 24 hour front desk.
Is parking available at Andrew Jackson Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Andrew Jackson Hotel?
Conveniently located restaurants include Loretta's Authentic Pralines, Alberto’s Cheese & Wine Bistro, and Orleans Grapevine Wine Bar and Bistro.
Are there any historical sites close to Andrew Jackson Hotel?
Many travelers enjoy visiting Hermann-Grima House (0.3 miles), Longue Vue House and Gardens (3.8 miles), and Beauregard-Keyes House (0.1 miles).