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Loews New Orleans Hotel

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2,109 Reviews from our TripAdvisor Community

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Showing 2,081: English reviews
Houston
Reviewed 2 weeks ago

I enjoyed my stay, great facility, great guest services. I would recommend this hotel. I slept well on a comfortable king size mattress, had a view of the city. Watched some television and slept like a baby.

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Helpful?
Thank 181greatguest
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear 181greatguest, We couldn't be happier to know that you had such a fantastic experience at our property! We are so grateful for the wonderful recommendation. We hope you'll be back to visit us next time you're in New Orleans. All my Best, Tashna S. Rooms Division Manager

Reviewed 2 weeks ago

Booked this hotel through Harrah's Total Rewards. Exceeded our expectations in every way! Spa services were top notch, as well as every other service we experienced there in the three nights we stayed. No, it's not new. But cleanliness and comfort were great and some of the friendliest hotel staff we've encountered. Loved the location most of all, short walk...

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Helpful?
Thank Kim O
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear Kim O, We couldn't be happier to know that we were able to accommodate you and that you had such a wonderful stay on our property! Thank you for the fabulous recommendation. We so appreciate your kinds words that culminated in such a glowing review and look forward to hosting you again soon! Warm Regards, Tashna S. Rooms Division...

Fresno, California
Reviewed 2 weeks ago

The hotel was very clean, most of the staff was friendly. I would definitely come back to this hotel due to its location and price, the room service staff was so kind. I did find however that some of the bar staff were probably overworked since we went on holidays and were not very welcoming. Also, we originally booked a...

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Thank Tania L
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear Tania L, Thank you for choosing to stay at Loews New Orleans Hotel. We are so pleased to know that you found our rooms cozy and comfortable, and that our staff was friendly and accommodating. We apologize for the discrepancies in our service that you mentioned above in regards to certain members of our staff. The issues you cited...

Syracuse, NY
Reviewed 2 weeks ago

My husband and I love staying at Loew's. From the delicious food to great room and lobby (desk, concierge, bell captain) service, this hotel is first rate. When we found ourselves with an opportunity to stay during the busy holiday season, we jumped at it.

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Thank Cusetravelers
Mohan K, General Manager at Loews New Orleans Hotel, responded to this review

Dear Cusetravelers, We couldn't be happier to know that you had such a fantastic experience at our property! We are so grateful for the wonderful recommendation. We work diligently to make sure every guest has a memorable stay, and it just thrills us to know that we did not disappoint! Thank you for your compliments to our staff-- we will...

Chicago, Illinois
Reviewed 2 weeks ago

Overall, the hotel is excellent, and in a good location. Good front desk and conceirge staff; however, the bartenders and waiters/waitresses and Spa staff were only mediocre. For example, when we went for dinner, within 15 minutes we had three different waiters...all of them not much interested in actually providing service! The bartender/waitstaff didn't want to clear a table full...

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Thank gwick2017
Mohan K, General Manager at Loews New Orleans Hotel, responded to this review

Dear gwick2017, Thank you so much for taking the time to give feedback on your experience at our property. This is how we are able to improve our service level. Please know that we are very disappointed that your stay was clouded by discrepancies in the services provided by our staff. The issues you cited definitely did not meet our...

Jacksonville, Florida
Reviewed 2 weeks ago

Our visit was good, but not as great as what we are accustomed to w/ Loews. It was a busy day, the hotel was sold out, but this should not have been a surprise to mgmt. Coming off of New Years, straight into a football bowl game, they should have prepared better with the housekeeping staff. We arrived at 2pm...

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Helpful?
Thank suzannes168
Mohan K, General Manager at Loews New Orleans Hotel, responded to this review

Dear suzannes168, Thank you for choosing Loews New Orleans. We work hard to ensure that every guest has a memorable experience but failed to meet our goals during your stay, and for that we are truly sorry. Our objective remains to learn from our mistakes and work on not repeating them. We have been addressing the concerns you brought up...

Avon
Reviewed 2 weeks ago

Let's start off with the positive aspects of this property - location, concierge (Mellissa and Debbie were amazing), and Cafe Adelaide. Now for the negative aspect - one word - Housekeeping!! Having previously stayed at the Loews Vanderbilt in Nashville and having an amazing experience there, I chose to stay at Loews during our trip to NOLA. Needless to stay,...

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Thank kerrip265
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear kerrip265, Thank you so much for taking the time to give feedback on your stay. This is how we are able to improve our service level. Please know that we are very disappointed that your stay was clouded by housekeeping issues. The issues you cited definitely did not meet our normal standards of excellence. We have addressed the shortcomings...

Houston, Texas
Reviewed 2 weeks ago

We were thrilled with this hotel. The staff were all wonderful, beautiful décor and the food in the restaurant was delicious. We were also very pleased with the size of our room and bathroom. Both much larger than any other hotel I've stayed at in New Orleans. The location was also perfect.

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Helpful?
Thank Tracy D
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear Tracy D, We couldn't be happier to know that we were able to accommodate you and that you had such a wonderful stay on our property! Thank you for the fabulous recommendation. We hope you'll be back to visit us again soon when you're in New Orleans. Most Sincerely, Tashna S. Rooms Division Manager

Nashville, Tennessee
Reviewed 2 weeks ago

Good location to French Quarter and Warehouse District. Walking distance to so many great places to eat and drink. Friendly service and staff. Nice, clean rooms. Would definitely stay here again. Great price as well.

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Helpful?
Thank M2007UOrogerc
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear M2007UOrogerc, We are so glad that you chose to stay at Loews New Orleans Hotel. We work diligently to make sure every guest has a memorable stay, and it just thrills us to know that we did not disappoint! We are so grateful for your compliments to our staff and will be sure to pass those along. We look...

Yukon
Reviewed 2 weeks ago

This place is a joke. High priced but staff was rude unhelpful. We checked out with cash and they still are trying to charge our card almost $400.00. will not stay here ever again. Also no hot water for showers. We waited almost 4 hours for room to be ready before we were given keys. Checked in at 2:30pm got...

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Helpful?
Thank mistyp74
Mohan K, Manager at Loews New Orleans Hotel, responded to this review

Dear mistyp74, Thank you for choosing Loews New Orleans Hotel. We are so very sorry you had such disappointing experience at our property. We work hard to ensure that every guest has a memorable experience but failed to meet our goals during your stay. Our objective remains to learn from our mistakes and work on not repeating them. We do...

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the Big Easy spirit at Loews New Orleans Hotel, where the plush accommodations of a fine luxury hotel are complemented by warm Loews hospitality, fabulous food and jazzy cocktails. Laissez Les Bon Temps Rouler (Let the Good Times Roll) at our New Orleans luxury hotel. Among Travel + Leisure's "World's Best Hotels, guests enjoy impeccable service and a vibrant environment. With 285 rooms including 12 suites, each of our guestrooms boasts views of the mighty Mississippi River, French Quarter or New Orleans skyline. Indulge in playful modern Creole cuisine at Cafe Adelaide or enjoy classic cocktails at The Swizzle Stick Bar, home to the country's first Bar Chef Table - both operated by the legendary Commander's Palace Family of Restaurants. Be pampered at Balance Spa and also enjoy complimentary access to the state-of-the-art fitness center and lap pool. ... more   less 

Additional Information about Loews New Orleans Hotel

Address: 300 Poydras St, New Orleans, LA 70130-3216
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $202 - $505 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Loews New Orleans Hotel 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Loews New Orleans
New Orleans Loews
Hotel Style:
#3 Green Hotel in New Orleans
#3 Spa Hotel in New Orleans
#5 Business Hotel in New Orleans
#6 Luxury Hotel in New Orleans
#11 Romantic Hotel in New Orleans
#25 Family Hotel in New Orleans
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Questions & Answers

Here's what travelers have asked, with answers from Loews New Orleans Hotel staff and other travelers.
26 questions
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Lincoln, Nebraska
5 months ago
Framingham, Massachusetts, United States
Edmond, Oklahoma
Trieste, Italy
18 days ago

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Questions? Get answers from Loews New Orleans Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Spacious and very comfortable.”
 of 5 bubbles M7037YTsandrah, yesterday | Read review
“River view is worth the extra $10!!”
 of 5 bubbles 566nicks, 1 week ago | Read review
“Temperature was uneven at times. Clock radio went at 3am on our last night, we had not set.”
 of 5 bubbles jimrY2303AA, 1 week ago | Read review
“Broken bedside telephone in room 2009.”
 of 5 bubbles 51stuartj, 2 weeks ago | Read review
“Ask fo a river view.”
 of 5 bubbles 589kimo, 2 weeks ago | Read review
5 of 5
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