The Mansion is oozing New Orleans charm and even better then we had anticipated. 😊 From the moment we arrived our host Micheal, treated us like welcome and missed members of the family! When we return for our next visit we won’t hesitate to book here and we are excited to see what improvements they make.
We went to New Orleans for a wedding and decided no t to stay in a conventional hotel but to make our visit a different one. We looked for a while and decided to stay at Magnolia mansion because we were attracted to the house appearance of the 1,800 hundred’s. Wept arrived much earlier than our 3 PM check inn and were received by the most friendly manager named Jacob. He told us about the mansion history, places to go and much more and checked us inn. We stay at the moulins rouge’s room. Our 4 day stay was excellent as you feel like you are transported to another era. They are doing their best into taking care of this magnificent mansion which I recommend 100% if you aré inclined to feel the New Orleans glorious past
I’m staying a week at another hotel but because of my flight I needed a place to sleep when I arrived a day early. I was lucky enough to book a room at Magnolia Mansion. It was almost midnight when I arrived. I was met outside by the manager who took me directly to my room. I am now sitting on the front porch, rocking and enjoying a cup of coffee. This is a quintessential New Orleans experience. Don’t hesitate, book a room here for your next visit.
Truly the worst experience I’ve ever had at a hotel. Courtyard room 2 was dank and musty with a bed made of plastic that loudly crinkled any time you moved. The doorknob lock also did not work to keep the door closed. All of that was tolerable in an old building, but the event that the mansion hosted for hundreds of drunk college students was not. The noise of them all walking overhead was incredibly loud and impossible to drown out, and at one point some of the guests tried getting into our room to presumably find some privacy. It made for an extremely stressful several hours and a late night till we could finally fall asleep. I had never considered leaving a hotel early until this stay. Quinn and Rita (who both work at the mansion) did their best to express understanding, keep the students away from our room after they tried to get in, and asked management to call about us about the awful experience, but I never heard from them. Management clearly does not care about their guests and just wants to maximize profits. This mansion should not be hosting events while also hosting hotel guests - it is not a location equipped to handle both without it coming at the expense of the other.…
We had read some negative reviews, so we called and talked to one of the new owners. He reassured our concerns. Everything was as expected. A minor issue with the temperature of our room was rectified immediately after we brought it to their attention. The music on Thursday night was a highlight of our trip. I highly recommend this place if you are wanting a unique experience instead of a cookie cutter hotel experience.
Great character, original and simply amazing.... Do NOT rent if you are looking for a Hilton or are an entitle nit picky person. Great location and amazing staff. I would like to say a special thanks to Rasheba (sp) Would re-book in a minute.
Charming old mansion with friendly staff just a block from parade routes and St. Charles trolley. The building itself could use improvements, but we were comfortable and enjoyed our stay. For the price, it was everything we wanted.
We booked this place even after reading negative reviews. AND we rate it 5 stars! Our expectations were to enjoy an intimate music venue with world-class jazz musicians. Kermit Ruffins, Irvin Mayfield and Cyril Neville all performed on the same evening! After the bands finished playing, we walked upstairs to our room and went to bed for the evening. Quinn, the house greeter, met us when we arrived and took exceptional care of us. We didn’t mind that the B&B didn’t serve breakfast; rather, we preferred eating out because we are in New Orleans, a culinary arts center with so many choices for dining. Parking was free, readily available and easy.
Imagine my shock and surprise when I finally reached what I had booked as a romantic getaway in a historic Bed and Breakfast to find people “hanging out” on the front porch with loud music emanating from the house. I was a little chagrined when I received an email just days prior to our scheduled arrival announcing that not only was breakfast off the table, but courtesy coffee and snacks were also no longer offered. I should have wondered about the changes; but as a veteran Bed and Breakfast tourist, I have found that sometimes things are different upon arrival. And boy was I right – BUT none of these differences are anywhere near acceptable for someone who has booked a quaint, quiet B&B! In no circumstances is walking into a swirling offering of Abstract NOLA during a Friday night at an “advertised as quiet B&B” acceptable. Not only was the guaranteed easily accessible street parking unavailable, but an unmarked police car and officer sitting directly across the street to ensure “everyone was safe” (the officer’s words, not mine) was certainly not acceptable. After a long day of travel, the last thing that we wanted was a hassle trying to park, then actually get into the accommodations that had been very erroneously advertised. Unless the owner's hands changed between the April booking and the October arrival, I can conceive of no logical explanation for the outrageous conditions that greeted us on arrival. And under no circumstances was staying even considered without safe parking and passage onto the B&B grounds, with the quiet bedroom with a working TV and private bath located on the courtyard as promised when I booked with the reservationist in April. As I told Julien after my husband saw the conditions of the accommodations, a refund is needed. But, or course, no refund is received - regardless of how many other things they advertise that are false - the no refund is absolute! Magnolia Mansion should be held accountable for maintaining the accommodations as agreed upon when booked. Their morph into some nightclub with avant garde music and hordes of people absolutely not socially distanced, masked, or in any fashion practicing safe COVID protocol should negate any statements regarding their ability to withhold a refund. Not to mention the abundance of drinking and smoking (which was specifically stated as not allowed) – certainly Magnolia Mansion violated any understood contract terms with all the changes.…
I would have really liked to give this place more stars. The mansion itself is gorgeous and my room was nicely appointed…comfy bed, big fluffy towels, toiletries, antique furniture. It looked like some recent repairs had been made to the ceiling, but this did not affect my overall comfort. However, I think that they need to work on their hospitality and organization. After being greeted upon my arrival, I never saw the manager again. Although he said he would be available 24/7 by phone, I tried calling several times with no answer. The hotel is not doing breakfast anymore, but it would be nice to at least have a samovar in the lobby for coffee and tea, or a kettle in the rooms. They have live free jazz on Thursday evenings, but there was no notification of this beforehand. I glimpsed a stack of informational booklets in the office, but these were not made available. Lots of potential here, great location, beautiful setting. Just a few kinks to be worked out.…
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