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The Saint Hotel, Autograph Collection

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1,101 Reviews from our TripAdvisor Community

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Showing 1,082: English reviews
Reviewed August 8, 2015 via mobile

Great hotel, great people, Special K was the best bell guy ever!! He always had a smile on his face and remembered who you were. Room was nice, restroom was a little small for me but, I would stay again.

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Helpful?
Thank Joann K
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Thank you for taking the time to tell us about your recent stay at The Saint Hotel! Thank you for all of your comments and taking the time to acknowledge Special K! Kentrell is an asset to our team and we are delighted he was able to take such great care of you. We hope you come visit again soon!

Washington DC, District of Columbia
Reviewed August 8, 2015

We really enjoyed our stay at The Saint. Its right on Canal Street, easy walk to French Quarter and casino. Lobby has cool amenities, a pool table, a huge chair, infused water. Staff makes it a point to be welcoming. Rooms are a good size and feel modern and clean. Rate was very affordable too.

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Helpful?
Thank Matt A
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are delighted you had such a wonderful stay at The Saint Hotel during your recent visit to New Orleans! Thank you for your comments about our location, trendy décor, lobby, amenities, cleanliness and great rooms. We hope you come back and visit us again soon!

Reviewed August 6, 2015

Plain and simple this hotel is awesome. We stayed there with my sister and her husband. We never stayed before and were excited to stay at an Autograph Collection property. The valets were amazing and extremely polite. They treated us like we had known them forever. Johnny was an especially nice touch to the property. He helped us up to...

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Helpful?
1Thank Robert A
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Thank you for taking the time to tell us about your awesome stay at The Saint Hotel during your visit to New Orleans! Thank you for your comments about our décor, lobby, Burgundy Bar and awesome Valet and staff! Thank you for acknowledging Johnny, I will certainly pass along your kind words. We hope you stay again soon.

Chicago, Illinois
Reviewed August 6, 2015

Hotel has a "hip" feel to it. While the black lights in the hallways way be a bit much, love the feel of this place. Rooms are spacious and comfortable. Air-conditioning in the hotel is great which comes in handy in New Orleans in the summer months. Staff was very friendly. Location is great at only 2 blocks off the...

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Helpful?
Thank Gregory S
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are delighted you enjoyed your recent stay at The Saint Hotel while in New Orleans! Thank you for your comments about our hip atmosphere, spacious rooms and friendly staff! We hope you come back and visit us again soon.

Reviewed August 5, 2015

Have stayed here multiple occasions and as always, the hospitality and service is stellar. The staff if friendly and so polite and accommodating. The atmosphere is modern, sexy, and attractive. The valet can take a few minutes so call ahead in plenty of time. Great feel to the entire establishment. Please tip the employees, they are so worth it.

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Helpful?
1Thank jtheberge
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Thank you for taking the time to tell us about your most recent stay at The Saint Hotel! We appreciate all of your comments about our sexy atmosphere and great hospitality! We are delighted that you have continued to stay with on during your trips to New Orleans! We take great pride in our staff service and appreciate you acknowledging...

Biloxi, Mississippi
Reviewed August 5, 2015

The hotel was wonderful! My wife and I have stayed in many hotels in New Orleans. This one is not to be missed. The room was clean and comfortable. All amenities were well appointed. However, the staff is what sets this hotel apart from the rest. They treated us like family. We were greeted by Mike at the front desk....

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Helpful?
1Thank Michael M
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are delighted that The Saint is your new favorite hotel in New Orleans!! Thank you for all of your comments about our amenities, nice rooms and above all amazing staff! Thank you for taking the time to acknowledge Mike, Kentrell (Special K), Rob, Natalie and Kate! They are all so important to our team and I am glad they...

Aurora, Ohio
Reviewed July 30, 2015 via mobile

we stayed at this property for the first time. It was wonderful. The lobby is incredible--very sophisticated and intriguing. The staff was friendly and accommodating. We will make this our hotel of choice when we return.

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Helpful?
1Thank wendichalmers
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are delighted you had such a wonderful stay at The Saint Hotel during your recent visit to New Orleans! Thank you for taking the time to write a review. Thank you for your comments about our intriguing lobby and great staff! We hope you come back and visit again soon.

Reviewed July 30, 2015

Honestly I was very disappointed. Unfortunately we were there during the boil water advisory which the staff completely glossed over and didn't even offer any compensation\refund or free bottles of water to even brush our teeth and we couldn't shower for two days which in New Orleans is very nasty because it is HOT! We also weren't notified prior to...

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Helpful?
1Thank Heidi B
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Thank you for taking the time to bring these matters to our attention. However I do know that you spoke with my Front Office Manager in regards to the issue upon check-in. We did receive your Marriott Customer Care as well. We apologize for the City Wide Precautionary Advisory and the inconvenience you experienced. Unfortunately Advisories such as this are...

Chicago, Illinois
Reviewed July 29, 2015 via mobile

Staff was amazing and the hotel was spotless!!! Definetly a hotel aimed towards adults. Don't let the reviews about the low lighting scare you. It's all part of the theme.. It wasn't dark at all. Loved the blk n white movies in the elevators and the lobby is super cool!!! Will come back for sure!!

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Helpful?
1Thank rheanna14
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We appreciate you taking the time to tell us about your recent stay at The Saint Hotel during your visit to New Orleans! Thank you for your comments about our lobby décor, elevators, cleanliness and amazing staff! We hope you come back and visit us again soon.

Chicago, Illinois
Reviewed July 29, 2015

This hotel is well located just off of the Bourbon street craziness. It's modern, clean and well designed. Everyone on the trip agreed it was a classy place. The staff was very helpful pointing us in the right directions during our stay. The bar is well managed and even featured a little show to go with our drinks! Definitely kept...

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Helpful?
1Thank bstookal
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

We are delighted you had such a great day at The Saint Hotel during your Bachelor Party visit to New Orleans! Thank you for your comments about our location, modern décor, Burgundy Bar and great staff! We hope you come back again soon!

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning

Additional Information about The Saint Hotel, Autograph Collection

Address: 931 Canal Street, New Orleans, LA 70112
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $158 - $405 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Saint Hotel, Autograph Collection 4*
Number of rooms: 166
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Hotel Style:
#15 Luxury Hotel in New Orleans
#34 Romantic Hotel in New Orleans
#55 Family Hotel in New Orleans
#59 Business Hotel in New Orleans
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Questions & Answers

Here's what travelers have asked, with answers from The Saint Hotel, Autograph Collection staff and other travelers.
17 questions
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Questions? Get answers from The Saint Hotel, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Solid floors, so all rooms must be quiet. We asked to not look over Canal St.”
 of 5 bubbles pb0ehm, 3 days ago | Read review
“rooms near the back are quiet, though you'll only get a view of a brick wall.”
 of 5 bubbles KayleighS236, 6 days ago | Read review
“4th floor was noisy--not the rooms--the traffic, sirens, street below. Maybe higher floors are quieter?”
 of 5 bubbles itwasfunwhileitlaste, 6 days ago | Read review
“Get a room as far from Burgundy St as possible. We were awoken by emergency vehicles using Rampart St every night.”
 of 5 bubbles GreenLakeDave2013, 1 week ago | Read review
“May need to request a room off Canal to avoid traffic noise.”
 of 5 bubbles SteveZ462, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question