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The Saint Hotel, Autograph Collection

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The Saint Hotel, Autograph Collection
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1,105 Reviews from our TripAdvisor Community

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Showing 1,086: English reviews
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Reviewed 3 days ago NEW

I've stayed at a few Autograph Collection properties while traveling for business (the Envoy in Boston being my favorite), so when I had a chance to stay at an Autograph property in NOLA while attending a business conference, I didn't consider anything else and booked straight away. My colleague and I arrived around 9:30 PM and were informed that our...

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Helpful?
Thank Theresa R
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Dear valued guest. Thank you so much for taking the time to write this very detailed account of the service failures you experienced during your stay. We take pride in providing exceptional guest service so to hear about your room service experience is very disappointing. This information is invaluable and I assure you we take your sub-part experience to heart,...

Mechanicsville, Virginia
Reviewed 3 days ago NEW

In for a quick one night stay, and had not stayed her before, so I thought I would check it out. Kind of tough parking as I arrived there were two tour buses taking up all of the valet spots, and I had to have a colleague go to the hotel to find someone to park the car, but we...

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Thank terp24
Reviewed 3 days ago NEW

Clean, fun, unique, and sexy! From the minute me and friends walked through the doors we were greeted like personal friends of the staff. Darryl and the rest of the staff made our entire trip one to remember. The beautiful hotel and exotic activities hosted inside and outside of The Saint made it a definite repeat destination. HIGHLY recommend The...

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Thank Brittany M
Tampa, Florida
Reviewed 4 days ago NEW

Of course the Marriott standard which is always great... The decor is very interesting... It is a great NOLA hotel. Centrally located, can walk to Bourbon Street. Very helpful and friendly staff. Good price point.

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Thank denisesellsflshomes
San Jose, California
Reviewed 5 days ago NEW

This was my 2nd stay at this hotel. The 1st was when I was in New Orleans for business. This stay was with my husband for an anniversary celebration. We usually don't choose to stay on Canal street because Canal is so busy and has traditionally been sort of run down, but in this case I thought the sexy, fun...

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1Thank november_moon
Bend, Oregon
Reviewed 1 week ago

We liked this hotel: very helpful, attentive staff (although they did drop the ball the day after Mardi Gras leaving us waiting for a ride at the airport--but worked hard to make up for the omission.) Dark mysteriously lit halls and rumors of a suite with a stage and pole dance set up certainly were interesting. The two rooms we...

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1Thank pb0ehm
Reviewed 1 week ago

This hotel is a little out of place at the edge of the french quarter. It doesn't have any of the pretty balconies or courtyards of the other hotels nearby. Pros: - clean, very large room (we had a king bed) with comfy bed. - fun theme-ing in the lobby and hallways - great water pressure in the shower -...

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Helpful?
Thank Kayleigh S
denver, co
Reviewed 1 week ago

We went for Mardi Gras and I couldn't figure out why the bar was empty when every other bar in town was packed. Then we went for a drink and our server Lacy was too busy (with the ONLY patron at the entire bar) to fill our drink order, place our food order, or feel she needed to talk to...

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Thank itwasfunwhileitlaste
Darryl H, General Manager at The Saint Hotel, Autograph Collection, responded to this review

Dear valued guest. I truly appreciate the time you took to share this invaluable feedback. We take the care of our guests extremely seriously and I assure you, this has been addressed. It is our goal to ensure every single guest that walks through our doors feels welcome and are provided with exceptional service and we have clearly fallen short...

Manitou Springs, Colorado
Reviewed 1 week ago via mobile

The room was spacious, modern, clean with a cofortable bed, high water pressure and modern amenities including a Keurig coffee maker. The entire staff presented professionally and was perfectly accomodating include retrieving our car from a few blocks away due to Madri Gras parade traffic! The concier was warm, knowledgeable and gave perfect directions with tips to avoid traffic. Despite...

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1Thank dreamweaversguild
Buffalo, New York
Reviewed 1 week ago

I stayed at the Saint for NBA All Star weekend. The price for the room was HIGH but I guess that's because of what was going on. The rooms were ok not much space. I had a single and it felt tight with just two people in it. The lobby and bar in the lobby were very nice. Valet was...

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Helpful?
Thank djkBuf
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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning

Additional Information about The Saint Hotel, Autograph Collection

Address: 931 Canal Street, New Orleans, LA 70112
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $158 - $402 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Saint Hotel, Autograph Collection 4*
Number of rooms: 166
Reservation Options:
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Hotel Style:
#15 Luxury Hotel in New Orleans
#34 Romantic Hotel in New Orleans
#55 Family Hotel in New Orleans
#59 Business Hotel in New Orleans
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Questions & Answers

Here's what travelers have asked, with answers from The Saint Hotel, Autograph Collection staff and other travelers.
17 questions
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Questions? Get answers from The Saint Hotel, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid room 705, the TV doesn't work properly.”
 of 5 bubbles 901theresar, 3 days ago | Read review
“Splurge and get one of their suites :)”
 of 5 bubbles , 3 days ago | Read review
“Solid floors, so all rooms must be quiet. We asked to not look over Canal St.”
 of 5 bubbles pb0ehm, 1 week ago | Read review
“rooms near the back are quiet, though you'll only get a view of a brick wall.”
 of 5 bubbles KayleighS236, 1 week ago | Read review
“4th floor was noisy--not the rooms--the traffic, sirens, street below. Maybe higher floors are quieter?”
 of 5 bubbles itwasfunwhileitlaste, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question