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About
#99 of 182 in New Orleans
Location
4.2
Cleanliness
4.3
Service
4.1
Value
3.8
GreenLeaders Bronze level
Experience the Big Easy in style at the award-winning Hyatt Regency New Orleans. This AAA Four Diamond hotel features strikingly sophisticated guest rooms offering breathtaking city views, along with best-in-class amenities including free wi-fi, seven award-winning dining options, an outdoor saltwater pool, 24-hour fitness center, in-room massage services, and unprecedented service. Located in the heart of downtown, Hyatt Regency New Orleans is adjacent to the Mercedes-Benz Superdome, Smoothie King Center and Champions Square. The hotel sits directly on the Loyola Streetcar line offering quick and easy access to the city's top attractions including the historic French Quarter, Ernest N. Morial Convention Center, the Mississippi Riverfront, World War II Museum and the Aquarium of the Americas - all located within one mile of the hotel.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Taxi service
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English
Location
Full view
96Great for walkers
Grade: 96 out of 100
78Restaurantswithin 0.3 miles
14Attractionswithin 0.3 miles
Contact
601 Loyola Ave, New Orleans, LA 70113-3100
Getting there
Rental CarsSee rental cars from $46/day
6573Reviews85Q+A100Room tips
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Most Recent
I accidently left my watch, medicine and clothing in a drawer after checkout. I Notified staff same day. They told me the room had not yet been cleaned but there were no items left in the room. No one could find them. I don't believe any real effort was made to find the missing items. I was sent to a web site to report it. No response from the web site.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Dedicated Management, Other at Hyatt Regency New Orleans
Responded yesterday
Dear 854ron, We are concerned to read about your experience, and we apologize for the inconvenience you had to face. When you have a moment, please get in touch with us directly by phone so we can discuss your experience further. We look forward to hearing from you. Sincerely, Mehdi Natanzi Director of Rooms
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My room was clean and quiet. I had a corner room with two walls of windows and views of the city. We were in NOLA to see a concert at Champion Square. The hotel is in easy walking distance. We also walked down to Bourbon Street. We valet parked then walked where ever we wanted to go. Great hotel! This was the second time I stayed there.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Dedicated Management, Other at Hyatt Regency New Orleans
Responded 3 days ago
Dear emberg73, Thank you for the glowing five stars! It was our pleasure hosting you once again, and we’re delighted to hear that you enjoyed so many aspects of your stay, including our convenient location. We look forward to welcoming you back to New Orleans for another unparalleled escape. Sincerely, Mehdi Natanzi Director of Rooms
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The hotel accommodations were spectacular, the staff was super friendly and always helpful! The food was great and the location is perfect! Whether it's for work or for leisure, it will be a good time for sure. The pool looked amazing (didn't have a chance to use, but I got an amazing view) Must stay here!
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Dedicated Management, Other at Hyatt Regency New Orleans
Responded 3 days ago
Dear AndreaNicole214, Thank you for your amazing five-star review! It was our pleasure hosting you at Hyatt Regency New Orleans, and we are delighted to hear that you enjoyed our comfortable accommodations, friendly hospitality, and exceptional dining options. Whenever your adventures bring you back to the city, we would love to host you once again. Sincerely, Mehdi Natanzi Director of Rooms
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Checking in with the app was a breeze along with getting my digital room key. The room needs updating. My view of the river was nice, but the blinds don't close completely so at night people can see into the room. there is a riverboat, the Creole Queen, that docks close to my particular room. Also, there was pink mildew along the shower door. The room is well worn and could use a refresh. Also, while there, I was never able to connect with the front desk, concierge, or valet from my room phone. It would just ring until an operator answered and then she would connect me again and it would just ring. Last, the trains. This is the worst part. All night, trains coming into the city pass right by the hotel and as you can guess, they lay on their horns on approach. Don't expect to sleep well because of the trains. You may sleep more soundly in a hospital! The valet service was good and the bar service was good too, it's a shame that the support staff were so hard to reach. And again, those trains were really bad.…
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Dedicated Management, Other at Hyatt Regency New Orleans
Responded 3 days ago
Dear NeauxLA_Local, Thank you for taking the time to share your valuable feedback with us. We are extremely disappointed to hear that your stay fell short of expectations. We want you to know that we prioritize our customers’ comfort, and we are sorry this wasn’t the case here. Whenever you find yourself in New Orleans again, we would love to welcome you back and make up for the past experience by offering you the five-star service that you expect and deserve. Sincerely, Mehdi Natanzi Director of Rooms
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I stayed at this hotel as part of a conference. They put me in a room with TWIN beds originally. The room was very small and would not cool after 90 minutes. I eventually was able to speak with the front desk only after numerous calls and being put on hold. Food was below average at best and the general condition of the rooms was clean but very warn. I am aware this hotel sees heavy use but would expect more from a hotel in this category. I will not stay at this hotel in the future.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Dedicated Management, Other at Hyatt Regency New Orleans
Responded 3 days ago
Dear jeffmcclard, Thank you for taking the time to share your feedback with us. We are extremely disappointed to hear about your experience, and we apologize for any inconvenience you had to face. We pride ourselves on offering exceptional service, and we’re sorry that wasn’t the case here. In the future, we sincerely hope you’ll allow us the opportunity to make it up to you. Sincerely, Mehdi Natanzi Director of Rooms
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Nice enough overall. A few gripes are that the A/C struggled to cool the room and the pool area wasn't all that nice. Definitely don't pay extra for the Jr Executive Suite - floor plan is horrible: rooms feel small and A/C doesn't reach the bedroom area
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Dedicated Management, Other at Hyatt Regency New Orleans
Responded 3 days ago
Dear konradc980, Thank you for sharing your honest feedback with us. While we’re glad to discover that you enjoyed most aspects of your stay, we’re disappointed that your experience fell short of expectations. That being said, we apologize for any inconvenience you had to face, and we sincerely hope that you’ll allow us the opportunity to welcome you back to New Orleans. Sincerely, Mehdi Natanzi Director of Rooms
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P Jay wrote a review May 20
North Carolina Mountains, North Carolina696 contributions88 helpful votes
+1
Great Property. An incredible property. Extremely large Hyatt (conference center) with great dining options, Starbucks, convenient store, full FedEx operation and much more. Staff was very helpful and kind. Each member I walked passed said hello or asked about my day. Large lobby area with plenty of room to navigate around other guests. A lot of seating areas and small meet up sections. Location was good. Just a short couple of blocks of Canal St. There is a cable car stop right outside the main entrance to go inbound. Very convenient to take to French Quarter. My room was very comfortable, spacious and lots of lighting. Storage was subpar but I was only here for 3 days. Again, it's more geared convention/ conference travelers but I did see a few families and a lot of flight crew...so, quick stays and a storage isn't necessarily a major factor. Linens were very comfortable and soft. Mattress was soft, yet firm enough to didn't feel like you were in a taco bed. Bath linens were nice. Bathroom was slightly on the little side but I think that's because the shape of the building. Great desk space for working or writing. A nice corner chair to relax in. Overall, a very nice property that is comfortable with great staff. Oh, and one last thing: this has to be one of the most informative properties I've ever stayed at. From receiving a flyer with the week's events, dining in the area, hotel information special events in the city. You can scan QR codes and get the same info, it's on your room card. It's on displays throughout the property. …
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Date of stay: May 2022Trip type: Traveled
Room Tip: Cable car is right out the main lobby. Inbound car is on the otherside of the stop. Takes you...
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Helpful
Response from Dedicated Management, Other at Hyatt Regency New Orleans
Responded 3 days ago
Dear nine2-5traveler, Thank you for the glowing five stars! From our friendly hospitality to our comfortable accommodations, we pride ourselves on offering a relaxing backdrop for memorable vacations, and we’re delighted to hear that your stay was just perfect. The next time your adventures lead you to New Orleans, we would love to welcome you back. Sincerely, Mehdi Natanzi Director of Rooms
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There was a slight hiccup at check in. Parking is very expensive if you need to use the parking garage. The hotel is clean, elevators are awesome, and stay our stay was excellent. There are plenty of places to eat and the walk around town was fun. Public transport also easily available close to hotel.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Dedicated Management, Other at Hyatt Regency New Orleans
Responded 1 week ago
Dear hanirnaqvi, Thank you for your five-star review! While we are glad to hear that you enjoyed staying at Hyatt Regency New Orleans, we are disappointed that your experience was anything but outstanding. That being said, we apologize for any inconvenience you had to face, and we look forward to welcoming you back soon for another unparalleled getaway. Sincerely, Mehdi Natanzi Director of Rooms
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Good value for the money. Food at bar needs much improvement. Need shuttle to casino. Need more help with valet parking more attendants and help answering phone when calling down from room to have car retrieved
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Dedicated Management, Other at Hyatt Regency New Orleans
Responded 1 week ago
Dear HyattDUFan, Thank you for sharing your honest feedback with us. While we are glad to hear that you enjoyed most aspects of your stay, we are disappointed that your New Orleans getaway was anything but exceptional. That being said, we apologize for any inconvenience you had to face, and we sincerely hope you’ll allow us the opportunity to welcome you back. Sincerely, Mehdi Natanzi Director of Rooms
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Love this place so clean and beautiful on the inside food Is good everything is wonderful as always dbdjeodhdncodhdbflskdhdbfkfidnebdirbfnclxoabdidmcncjdnendkcjdndlxhsbdldudbfldhsbsndkdhdndkdjdndldhdbdkdh
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: May 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Dedicated Management, Other at Hyatt Regency New Orleans
Responded 1 week ago
Dear pameladmoore, Thank you for your five-star review! We’re glad to discover that your stay was just perfect. Whenever you’re back in New Orleans, we would love to welcome you back for another exceptional getaway. Sincerely, Mehdi Natanzi Director of Rooms
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PRICE RANGE
$204 - $361 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency new orelans hotel new orleans
LOCATION
United StatesLouisianaNew OrleansArts District / Warehouse District / Central Business District / Warehouse/Central Business District
NUMBER OF ROOMS
1193
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Claim Your Listing Frequently Asked Questions about Hyatt Regency New Orleans
Which popular attractions are close to Hyatt Regency New Orleans?
Nearby attractions include Mercedes-Benz Superdome (0.2 miles), Smoothie King Center (0.3 miles), and Champions Square (0.09 miles).
What are some of the property amenities at Hyatt Regency New Orleans?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Regency New Orleans?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Regency New Orleans?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hyatt Regency New Orleans?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hyatt Regency New Orleans?
Conveniently located restaurants include Rouses, Willa Jean, and Juan's Flying Burrito.
Are there opportunities to exercise at Hyatt Regency New Orleans?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hyatt Regency New Orleans have airport transportation?
Yes, Hyatt Regency New Orleans offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hyatt Regency New Orleans located near the city center?
Yes, it is 0.1 miles away from the center of New Orleans.
Are any cleaning services offered at Hyatt Regency New Orleans?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency New Orleans offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.