We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Astor-New Orleans

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Crowne Plaza Hotel Astor-New Orleans
Crowne Plaza Hotel Astor-New Orleans
Panoramas (6)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null}
Add Photo Write a Review

3,435 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Crowne Plaza Hotel Astor-New Orleans
See the most recent reviews
Showing 3,328: English reviews
Little rock
Level Contributor
83 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 19, 2015

We left our booking for the conference till the last minute and the Astor was one of only a couple that had rooms left.We booked our 2 nights after reading some positive and negative reviews.We arrived Friday at 4-30pm after a 7 hr drive and were greeted by the Valet who was polite and told us what we needed to... More 

Helpful?
2 Thank zman180Littlerock
Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear zman180Littlerock Thank you for your comments regarding our hotel. I am happy to hear that you received excellent customer service while utilizing our valet service and during check in. However, I would like to apologize that the bathroom did not meet your standards and will share your comments with our Housekeeping Team so that these issues can be resolved.... More 

boston
Level Contributor
128 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
2 of 5 stars Reviewed May 18, 2015 via mobile

Good location but rooms are very worn out. Window is so dirty you can't see through it. Bathroom is very beat up and outdated. Air conditioning has a motion sensor so at night when you are sleeping it shuts off. You wake up hot and have to move by the sensor to get it to turn back on. Repeat, repeat,... More 

Helpful?
3 Thank greyparrotowner
Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear greyparrotowner Thanks for your comments regarding our hotel. I am excited to see that you were pleased with our location, and the levels of customer service during your stay. However I would like to apologize that the rooms, and cleanliness were not up to your standards. On a good note, I would like to add that we are preparing... More 

Travelers are raving about these New Orleans hotels

Niagara-on-the-Lake, Canada
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed May 17, 2015

I was really looking forward to our stay at this "luxury" hotel, and ended up very disappointed. Our room could not have been called luxurious by any standard. It was very ordinary with ordinary furnishings and fixtures. When we arrived there were no toiletries in the bathroom. We did have housekeeping service the next day, but again no toiletries were... More 

Helpful?
2 Thank katamie
Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear katamie I would like to thank you for your comments regarding our hotel. I do want to apologize for our shortcomings. I have forwarded your comments to the Director of Housekeeping, so the she may address the situation accordingly. I hope that the next time you are in the City of New Orleans, you reconsider coming to the Astor... More 

Melbourne Beach, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 17, 2015 via mobile

Loved our stay! Demond at the front desk was the BEST! He gave us tips and tricks for the city that we knew nothing about... He was so friendly and wonderful we wanted him to come with us. We arrived late and were stressed out because of traffic but seriously, this hotel is beautiful and the staff is the best!... More 

Helpful?
1 Thank traveler34434
Cleveland, Ohio
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 17, 2015

This hotel was just okay. It clean but as was mentioned in other reviews the bathroom fixtures were rusty. There are not enough employees, check in took longer than it should have. Pushy server in the bar area. Half of the machines in the fitness area were broke. Called the front desk for supplies, it always took forever for them... More 

Helpful?
1 Thank mstammicog
Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear mstammicog Thanks for you your comments about our hotel. I would like to apologize for that our hotel did not meet your standards. I will be forwarding your comments to the Department heads so the that we can improve in those areas that you noted in your review. I do hope that the next time you are in the... More 

Iroquois, Canada
Level Contributor
122 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed May 17, 2015

We wanted to stay in a hotel in the midst of Bourbon Street but were concerned about the noise factor that so many reviews mentioned. This was perfect solution.Hotels in this city are expensive and this one was mid range but even at that probably a little over priced. The concierge on duty, during our stay,Frederiko was exceptionally helpful and... More 

Helpful?
Thank Brenda K
Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear Brenda K. I would like to thank for your post regarding our hotel. I am happy to see that you found our location perfect, and that excellent customer service was provided to you by our concierge Frederiko, and front desk agent Deanna. However, I see that there were parts of your trip that were lacking and we will certainly... More 

Orlando, Florida
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 16, 2015

We chose to try a mystery hotel in the French Quarter rated highly. Our greeting at the reception desk was less than enthusiastic - almost as if she was being bothered. The bell hop was friendly and efficient. Once we left our car with the valet we never took it out again until we left. Being on the edge of... More 

Helpful?
2 Thank NorthPoleCandy
Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear NorthPoleCandy Thank you for choosing the Astor Crowne Plaza. I am really excited to see the exceptional Customer Service that you received from our Bell hop, and Valet team; however I would like to apologize for lack of enthusiasm that was received from front desk. I also would like to apologize that the hotel was not up to your... More 

Venice, Florida
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 14, 2015 via mobile

At $232.00 a night, we expected something a little more luxurious. Shower head was rusty, toilet didn't flush, room smelled musty, paint peeling off vent in bathroom. Now I know these are little things and not that big a deal, and usually they are not, but at that price these should be addressed before guests checked in. We stayed at... More 

Helpful?
2 Thank Braniac50
Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear Braniac50 Thanks for your comments regarding our hotel. I would like to apologize that our hotel did not meet your standards, and you feel as if it was not worth the money that you paid. On a better note, I am happy to see that you were pleased with the Customer Service our associates provided. We are also delighted... More 

Toronto, Ontario, Canada
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 13, 2015

This was our mystery hotel that we booked and was it ever a nice surprise! It was a fabulous location right by the French Quarter as well as close to just about everything else. We walked just about everywhere to the French Quarter, Warehouse district, riverfront. We even took the trolley to sightsee by the Garden District one day and... More 

Helpful?
1 Thank ALKR_4
Denton, United States
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 13, 2015

This hotel is in a perfect location ~ corner of Canal & Bourbon St. The 2nd floor wrap-around balcony overlooks Bourbon St. & is a great place to "people watch" in the evening. The downstairs restaurant, with large windows overlooking Bourbon St, was a great place for breakfast~ with eggs benedict and shrimp & grits! The rooms were well-equipped, and... More 

Helpful?
1 Thank Violet D
Questions? Get answers from hotel staff and past guests. Ask a question

1,066 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (667)
Viewed
Hotel & Grounds (93)
Viewed
View from Room (39)
Viewed
Room/Suite (152)
Viewed
Bathroom (51)
Viewed
Dining (11)
Viewed
Business Center/Function Rooms (1)
Viewed
Pool/Beach Area (7)
Viewed
0:48
Videos (1)
Viewed
Other (312)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (287)
Viewed
Amenities (24)
Viewed
Junior Suite (39)
Viewed
Pool (19)
Viewed
Presidential Suite (46)
Viewed
Dining (12)
Viewed
Standard Double Queen Room (25)
Viewed
Standard King Room (28)
Viewed
The Hotel (94)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (112)
Viewed
Room/Suite (46)
Viewed
Bathroom (6)
Viewed
Business Center/Function Rooms (4)
Viewed
Hotel & Grounds (31)
Viewed
Dining (5)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (2)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Travelers also viewed these New Orleans hotels
Central Business District
Wyndham New Orleans - French Quarter
Central Business District
Hyatt Centric French Quarter New Orleans
Central Business District
Courtyard New Orleans French Quarter/Iberville
Show Prices
Show Prices
Show Prices
Central Business District
InterContinental New Orleans
InterContinental New Orleans
#11 of 162 in New Orleans
4.5 of 5 stars 929 reviews
Central Business District
No photo provided
French Quarter
Omni Royal Orleans
Omni Royal Orleans
#12 of 162 in New Orleans
4.5 of 5 stars 3,822 reviews
Show Prices
Show Prices
Show Prices

Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! Select from the renovated Astor Tower or historic Alexa Tower. The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. Valet parking is available at $42 per day and oversized vehicles at $52 per day. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more   less 

Additional Information about Crowne Plaza Hotel Astor-New Orleans

Address: 739 Canal Street at Bourbon, New Orleans, LA 70130-2309
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $110 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Astor-New Orleans 4*
Number of rooms: 693
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Hotwire and Odigeo so you can book your Crowne Plaza Hotel Astor-New Orleans reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Astor Crowne Plaza
Crowne Plaza New Orleans
Hotel Style:
#30 Luxury Hotel in New Orleans
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay