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Crowne Plaza Hotel Astor-New Orleans

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Crowne Plaza Hotel Astor-New Orleans
Crowne Plaza Hotel Astor-New Orleans
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284 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Astor-New Orleans
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Showing 278: English reviews
Stoney Creek, Ontario, Canada
Reviewed 3 days ago NEW

The location of this hotel is perfectly located on Canal and Bourbon streets. Many restaurants and bars to choose from and you can walk to the hotel. Our room was huge and beds were very comfortable but the bathroom was very small. The water flowed very slowly in our toilet and sink. After the second day the toilet was attended...

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Thank Chris P
New York City, New York
Reviewed 3 days ago NEW

Location is the best thing, the next was hotel staff. The room's recently renovated were nice, but the preferences requested for a rolling bed were not provided, there appeared to be some damage to the doors, the closet was a bit smelly and the toilet had some dirt or something in it when we arrived. The shower head only had...

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Thank bula750
Auburn, Alabama
Reviewed 4 days ago NEW

The hotel is located in the very center of the French Quarter. It is close to all major atractions of New Orleans. There is a lot of restaurants, with good quality of food. What I did not like is a high price of beverages, it is too high. The other negative is availability of drinking water - there should be...

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Thank nowak181
Portland, Oregon
Reviewed 5 days ago NEW

I accompanied my husband on a recent business trip to New Orleans. We arrived around 10:30 pm and check in went smoothly. Our room was clean, beds very comfortable, large flat screen tv. We had breakfast every morning in the hotel dining room and it was very good at a reasonable price. Bourbon Street and the French Quarter was around...

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Thank zimpulse
Baltimore, Maryland
Reviewed 5 days ago NEWvia mobile

I rarely ever complain simply because it's not my nature, but last night just does not sit well with me. Yesterday is the worst experience I've ever had in any hotel in any state or in any country. My boyfriend was in New Orleans recruiting at the high school state championship football game, and I decided to tag along. We...

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Thank Val_Mc223
Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thank you for taking a moment to bring your unacceptable experience to my attention. Your comments are very alarming, and are being taken very seriously. What you describe is totally unacceptable and in no way reflects our high standards. Your comments are being sent to our General Manager and Director of Operations for immediate review and follow up. We have...

Lake Forest, California
Reviewed 5 days ago NEW

My wife and I stayed at this hotel for 4 days in November. The best thing about this hotel is its location. It faces canal street which has a lot of shops and restaurants. There's a CVS and a Walgreens across the street as well as a street car stop if you want to get away from Bourbon street partying....

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Thank OCTraveler23
Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thank you for taking the time to let us know about your recent visit and our super location. While we do have rooms with a view, they are based upon availability at time of booking. We get many great comments about the comfort of our beds; I do understand that it did not meet your personal preferences and would have...

Reviewed 6 days ago NEWvia mobile

Booked a Double room for 4 days. Rooms are nice and clean with comfy beds. Expected a bit of noise from the street, but it's not too bad at night or morning. Cleaners can be a bit noisy if you like a sleep in. The Bourbon restaurant was very good and nice service. John the drinks guy was very helpful...

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1Thank Drew P
Shreveport, Louisiana
Reviewed 1 week ago

This was my second time staying at this hotel. The first time was after Hurricane Katrina. I enjoyed the stay and the staff was great. My only warning is you might get a contact high from the crowd that hangs out on the sidewalks surrounding the hotel who think NOLA is Denver. This only happens when there is an event...

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Thank therealcheralind
Reviewed 1 week ago

I am currently staying at the hotel as I write this review. The hotel itself is really nice. The room I have is extra-large. I was very surprise and please with the room. I would recommend this hotel to anyone wanting to stay near everything in the area of Canal St’s main strip. The price is well worth the money....

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1Thank tikeshaw
Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Thank you for your comments regarding your recent stay at the Astor. I am happy to see that you found the hotel to be truly nice, and the rooms to be very spacious. However, I would like to apologize for the lack of customer service that was received when talking to our PBX operator. I have forwarded your comments to...

Kitchener, Canada
Reviewed 1 week ago

We had room 2222 and it was nice and quiet for sleeping yet only steps from bourban street. The staff we great and looked after getting us checked in by 2pm. And the hotel is very clean and classy. And the bellmen were excellent and helped us by weighing our luggage to ensure under 50 lbs. The greeter at the...

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1Thank Roy C
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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! Select from the renovated Astor Tower or historic Alexa Tower. The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. Valet parking is available at $42 per day and oversized vehicles at $52 per day. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more   less 

Additional Information about Crowne Plaza Hotel Astor-New Orleans

Address: 739 Canal Street at Bourbon, New Orleans, LA 70130-2309
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $110 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Astor-New Orleans 4*
Number of rooms: 693
Reservation Options:
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Also Known As:
Astor Crowne Plaza
Crowne Plaza New Orleans
Hotel Style:
#22 Luxury Hotel in New Orleans
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel Astor-New Orleans staff and other travelers.
5 questions
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birmingham al.
West Chester, Pennsylvania
1 month ago
Hudson, Florida, United States

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Questions? Get answers from Crowne Plaza Hotel Astor-New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Guest services can be improved. Room service along with Concierge were useful and informative.”
 of 5 bubbles yrkanth, yesterday | Read review
“Rooms on higher floors (above 7) would have best view of either Canal Street or the French Quarter.”
 of 5 bubbles Motahari76, 3 days ago | Read review
“Had to tell them to clean when we missed the daily room cleaning but they made it up later.”
 of 5 bubbles strenitie37, 3 days ago | Read review
“Ask for a city view, if they have it they will give it to you.”
 of 5 bubbles tikeshaw, 1 week ago | Read review
“You might want to ask to be away from Bourbon st if you want a quiet sleep.”
 of 5 bubbles 840royc, 1 week ago | Read review
5 of 5
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