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Crowne Plaza Hotel Astor-New Orleans

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Crowne Plaza Hotel Astor-New Orleans
Crowne Plaza Hotel Astor-New Orleans
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777 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

My first impression was really great. We arrived early before our room was ready. We were checked in then and $700 was taken out of our account. Since we didn't have the room yet we hung out by the pool while we waited. When we did get the notification that our room was ready we went to get our keys...

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Helpful?
Thank Ericccccx
Chattanooga, TN
Reviewed yesterday NEW

The first impression was not so great as many people seemed to be "hanging out" in front of the entrance to the hotel partying at 10:00am. No greeting by any staff member until the front desk. Room was spacious and clean except something spilled on the bedskirt. The elevators seemed extremely slow and check in line was long but overall...

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Thank rcali79
Burnley, United Kingdom
Reviewed yesterday NEW

Lovely hotel in a perfect position, adjacent to Bourbon St but far enough away not to be noisy. Great facilities, including small but nice pool. Some issues with breakfast which is provided by a 3rd party, but sorted by a very helpful Sydnee, in reception.

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Thank DARRELL100
Houston, Texas, United States
Reviewed yesterday NEW

Waited in a long line at 12:30pm for check in. They were very busy, but hopeful they would have a room ready "soon" but I understood check in time was 4pm. After standing in that long line 3 more times throughout the afternoon, I was finally given a room at 5:15p Friends' room was ready earlier so I stashed my...

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Thank Diane C
Reviewed yesterday NEW

When I first arrived, the toilet had been used without flushing. My room was not cleaned the first night I was there even after 2 visits to the front desk to ask about it. The staff was rude. I wont stay there again.

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Thank ttamleig
Iron Station, North Carolina
Reviewed yesterday NEW

Hotel was clean, location to French quarter was awesome, BUT getting to the room in the Alexa wing was like trying to get through a maze. The staff was very nice and accommodating. If I stay here again, I will make sure I am not in an Alexa room.

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Thank Lindsey51179
Portland, Oregon
Reviewed yesterday NEWvia mobile

We arrived early before checkin time and had our luggage held. The lobby was a mad house with a large group of college kids checking out and a convention of some sort on the second level. So our initial impression wasn't that great, but the front desk was able to find us a room early and we were able to...

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Thank ettaylor
Houston, Texas
Reviewed yesterday NEW

Nice, clean hotel that is centrally located in the French Quarter. The pool is very small and could use a lot of updating. The rooms are nicely updated and the bed was very comfortable. Great place to stay and easy walking distance to all the main attractions.

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Thank anthonydW7185DV
Katy, Texas
Reviewed yesterday NEW

If you drive a car to New Orleans and want to valet at this Hotel, beware of the excessive fee ($42/day for a small car, $52/day for a larger car or pickup). You can park in a public garage 3 blocks down St. Charles Street for $25/day. Additionally, the valets are rude and lazy. The Hotel allows taxis and tour...

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Helpful?
Thank Czechmate_57
Shepparton, Australia
Reviewed 2 days ago NEW

Well located and with a very grand entrance and foyer the hotel fails to deliver after that. The room I had was an odd shape and not very spacious. The breakfast was just average and limited in choices. My check in experience was poor but afterward I found the the staff excellent.

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Helpful?
Thank Robert H
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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighborhood
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! Select from the renovated Astor Tower or historic Alexa Tower. The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. Valet parking is available at $42 per day and oversized vehicles at $52 per day. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more   less 

Additional Information about Crowne Plaza Hotel Astor-New Orleans

Address: 739 Canal Street at Bourbon, New Orleans, LA 70130-2309
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $112 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Astor-New Orleans 4*
Number of rooms: 693
Reservation Options:
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Also Known As:
Astor Crowne Plaza
Crowne Plaza New Orleans
Hotel Style:
#26 Luxury Hotel in New Orleans
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel Astor-New Orleans staff and other travelers.
19 questions
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Windsor
1 month ago
Scottish Highlands, United Kingdom
3 months ago
Hudson, Florida, United States

See all questions (19)

Questions? Get answers from Crowne Plaza Hotel Astor-New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a room in the newer part of the hotel or go elsewhere!”
DianeC733, yesterday | Read review
“Do not book an Alexa room.”
Lindsey51179, yesterday | Read review
“Get a room with a view as there are many without.”
RobertH439, 2 days ago | Read review
“I had a room that fronted Canal Street. Was on the 5th floor but at times seemed like I was on the sidewalk outside. Your hear everything.”
stevesT1025IU, 3 days ago | Read review
“Ask for a big room. I think the 2 double beds, may be bigger.”
dancingirlglitter, 3 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question