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Crowne Plaza Hotel Astor-New Orleans

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Crowne Plaza Hotel Astor-New Orleans
Crowne Plaza Hotel Astor-New Orleans
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645 Reviews from our TripAdvisor Community

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Saint Louis, Missouri
Reviewed yesterday NEW

For a high rise hotel nestled between Canal Street and Bourbon Street in the New Orleans French Quarter, you won't find a more stunning view of the sunset! Fantastic stay, room size was perfect, cost was reasonable and location was very convenient!!

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Helpful?
Thank Judy B
New Orleans, Louisiana
Reviewed 2 days ago NEW

Real milk would be preferable to the mix stuff and no refrigerator in the room What about a daily newspaper apart from that satisfactory Ambience pleasant And a couple of biscuits in the room could hurt either

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Thank Anthony M
San Antonio, Texas
Reviewed 2 days ago NEW

Great location Bourbon street is at your doorstep. Hotel and rooms are clean. View of Bourbon street located on second floor. We found it exploring. Great spot for pictures. Exceeded expectations I would recommend

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Thank Icca G
Dallas, Texas
Reviewed 2 days ago NEW

We have stayed in the hotel twice now while visiting New Orleans and would stay again. No complaints on much would just recommend better linens on the beds due to the quilt being rough feeling. Minimal issues

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Thank lciago78
Reviewed 2 days ago NEWvia mobile

I reserved through Groupon a one king bedroom for 3 nights here. Upon arrival we were given a two-double bed room. When I went to the staff to complain they just said I booked through a 3rd party and the room type was not specified. It is important to say the staff looked reluctant to help at all.

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Thank David Q
Reviewed 2 days ago NEW

The Astor Crown Plaza needs to hire a concierge who is genuinely concerned about guest satisfaction. I approached the concierge desk this morning to ask help heating a simple cup of coffee. He looked at me with a stone face; no smile, no greeting. I said, “Good morning. Can you please tell me where I can have my coffee heated?”...

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Thank Kelly C
Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear Kelly C— Thank you for your comments regarding your recent stay at the Astor. I would like to apologize for the lack of hospitality and empathy by our concierge. This certainly does not demonstrate our true hospitality culture, or the high level of service we normally provide. Please know that what you describe is unacceptable and your comments have...

Arlington
Reviewed 3 days ago NEW

We had a great stay at the crown plaza. We had a spacious room with two queen beds and a 50" television. It was definitely a step above your average room. Instead of bar soap and tiny bottles of shampoo and conditioner, we had shower gel, shampoo and conditioner mounted on the shower wall. The location was ideal on the...

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Thank ssettle
Addison, Illinois
Reviewed 4 days ago NEW

A good value near Bouurbon Street. Gets sold out fast. Great for a short stay. Came here for business. Easy to get in and out of the hotel and to stroll down Bourbon Street or to the Casino. Good service and staff.

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Thank joehomeem1
Saint Paul, Minnesota
Reviewed 4 days ago NEW

The hotel has very nice rooms. Very nice lobby. The hotel staff that we encountered were friendly and helpful. The location, right on bourbon and canal it's great. Very close to everything. Hop on trolly and go anywhere.

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Thank aaronben117
Chicago, Illinois
Reviewed 4 days ago NEW

The Crowne Plaza is located at the corner of Canal and Bourbon. It is at the center of the action. The hotel is clean and the staff is cordial. The Bourbon House restaurant is great. I had breakfast there the last morning, and it was excellent.

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Thank TraveltoMardiGras
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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! Select from the renovated Astor Tower or historic Alexa Tower. The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. Valet parking is available at $42 per day and oversized vehicles at $52 per day. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more   less 

Additional Information about Crowne Plaza Hotel Astor-New Orleans

Address: 739 Canal Street at Bourbon, New Orleans, LA 70130-2309
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $119 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Astor-New Orleans 4*
Number of rooms: 693
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Also Known As:
Astor Crowne Plaza
Crowne Plaza New Orleans
Hotel Style:
#27 Luxury Hotel in New Orleans
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel Astor-New Orleans staff and other travelers.
16 questions
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Scottish Highlands, United Kingdom
2 months ago
Hudson, Florida, United States
15 days ago

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Questions? Get answers from Crowne Plaza Hotel Astor-New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Be sure you have a Do not disturb sign, to prevent housekeeping walk-ins. ”
 of 5 bubbles judyb828, yesterday | Read review
“No fridge no newspapers daily”
 of 5 bubbles AnthonyM272, 2 days ago | Read review
“Put the Do Not Disturb sign on your door or be awaken by housekeeping at 8:30am! ”
 of 5 bubbles ssettle, 3 days ago | Read review
“The mattress in the room was not very comfortable.”
 of 5 bubbles 573catheriner, 4 days ago | Read review
“Would like a fridge and microwave ”
 of 5 bubbles Mars4188, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question