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Crowne Plaza Hotel Astor-New Orleans

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Traveler (234)
Room & Suite (254)
Pool & Beach (24)
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Overview
  • Excellent40%
  • Very good31%
  • Average17%
  • Poor7%
  • Terrible5%
Travelers talk about
“bourbon house”(88 reviews)
“bourbon street”(310 reviews)
“great location”(330 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from Crowne Plaza Hotel Astor-New Orleans
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,736)
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Traveler rating
646
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293
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96
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534
293
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96
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All reviewsbourbon housebourbon streetgreat locationfrench quartervalet parkingcanal stfront desk staffstreet carsalexanolacvsconferencebellmanactionshampootrolleygarage
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1 - 5 of 1,702 reviews
Reviewed 2 days ago

I have been trying to reach there Customer Service/Accounting Office since June 4, 2018 and still have not received a call back. The front desk states that they are the only people who can help me regarding an unknown charge to my credit card. I'm...More

Thank melissa8478
Hotel's Favorite
Reviewed 2 weeks ago

We stayed in this hotel in February 2018 for a 3 day conference. Arrived late in the evening with my colleauge. Check-in was sorted out quickly and got settled in our suite within minutes. Our room was very clean, big, beautiful, and modern. Plenty of...More

1  Thank Parislilac
Response from Ivy L, Manager at Crowne Plaza Hotel Astor-New OrleansResponded 1 week ago

Dear Parislilac, It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are so pleased that you enjoyed the modern quality of your suite as well as the lively location of our hotel....More

Reviewed 4 days ago via mobile

We visited this hotel over the weekend and was very dissatisfied with the cleanliness of the room. The bed skirt was stained beyond reason, the carpet was stained, the leather stool and nightstand had dried liquid residue. The shower head had excessive water stains and...More

1  Thank Shawnythia W
Reviewed 4 days ago

Really, really, no pool or gym. Both "under construction" but it looks like this has been going on for a while. Fancy looking but not really four star. Is totally near Bourbon street so make your choice!

Thank Caroline K
Reviewed 4 days ago via mobile

We stayed here as a part of a tour group attending the VooDoo Festival last October. We had a good experience. Our room was clean and well maintained. We were on the 13th floor, and had a nice view, including being able to see the...More

Thank JayLorraine
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$102 - $332 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Luxury Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$102 - $332 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Luxury Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (234)
Room & Suite (254)
Pool & Beach (24)
Dining (22)
Amenities (24)
Business Center & Event Rooms (7)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
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Ro D
May 6, 2018|
AnswerShow all 3 answers
Response from Adam G | Reviewed this property |
8am - 9pm
0
Votes
traveler1221dal
April 26, 2018|
Answer
Response from maryjoanprouty | Reviewed this property |
One of our party stayed in the honeymoon suite.
0
Votes
07231955
March 11, 2018|
AnswerShow all 6 answers
Response from 26matthewr | Reviewed this property |
We used the parking behind the hotel. It was $25.00a night. It was on Ibertville Street.
1
Vote
Room Tips
"Better Customer Service, If you wish to have recommendations and repeat guest."
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"stay on a high floor double beds 1344"
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"Any where but here"
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"Choose a room away from Bourbon street and on a higher floor for a more quiet experience."
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