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Crowne Plaza Hotel Astor-New Orleans

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Traveler (261)
Room & Suite (261)
Pool & Beach (24)
Overview
  • Excellent40%
  • Very good31%
  • Average17%
  • Poor7%
  • Terrible5%
Travelers talk about
“bourbon house”(83 reviews)
“bourbon street”(285 reviews)
“great location”(312 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from Crowne Plaza Hotel Astor-New Orleans
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Offers from Crowne Plaza Hotel Astor-New Orleans
Special Offer: Book Direct and Save
Hotel deals
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,819)
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1,783 results
Traveler rating
677
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104
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All reviewsbourbon housebourbon streetgreat locationfrench quartercanal stvalet parkingoystersstreet carshotel staffhotel restaurantjackson squaregarden districtalexanolacvsconferenceconcierge
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1 - 5 of 1,783 reviews
Reviewed 2 days ago via mobile

Enjoying my stay here at Astor Crowne. Very relaxing, clean, friendly staff and great location. Walking distance to all shops, restaurants and the well known Bourbon Street! I will make this my chosen hotel at each visit to New Orleans.More

Thank fvsanders02
Response from Trisha L, Front Office Manager at Crowne Plaza Hotel Astor-New OrleansResponded yesterday

Dear fvsanders02, Thank you for this wonderful review. We are so pleased to hear that we exceeded your expectations in regards to service, accommodations, and location. We are honored that you would deem us you home away from home when visiting New Orleans. Thank you...More

Hotel's Favorite
Reviewed July 9, 2018

My room was so comfortable, I didn't want to leave when it was time to check out. I was in the Alexa tower facing Canal street, and everything was quiet as could be. The bed was comfortable and the room, halls, and lobby were very...More

1  Thank saramun
Response from Ivy L, Manager at Crowne Plaza Hotel Astor-New OrleansResponded July 11, 2018

Dear saramun, Thank you for the wonderful review! I am glad that our location met your expectations, you enjoyed dining in Bourbon House, and you had a restful stay with us. We look forward to serving you again when you return to the Crescent City!...More

Reviewed 3 days ago

A very unfriendly staff. Acted like you were bothering them if you asked a question. The lobby gets too crowded at checkin time and the line will go out the door. Room service was hit and miss. But the beds were comfortable.More

Thank judy54167
Response from Trisha L, Front Office Manager at Crowne Plaza Hotel Astor-New OrleansResponded yesterday

Dear judy54167, Thank you for providing your feedback. It is with great disappointment to learn that you had such a negative experience with us. Please know that the less-than-friendly experience you had with our staff is not typical nor in line with the standards we...More

Reviewed 4 days ago

The location of the hotel is great, right on Bourbon street and right on Canal street. You can walk the quarter easily and can grab street cars to other attractions very easily. We were a little disappointed in the hotel. The service was lacking (had...More

Thank LT_Dallas
Response from Trisha L, Front Office Manager at Crowne Plaza Hotel Astor-New OrleansResponded yesterday

Dear LT_Dallas, Thank you for providing your valued feedback. We are glad that the location of our hotel was ideal during your stay. With that being said, it is extremely disappointing to learn that we failed to deliver the exceptional service that you deserve. This...More

Reviewed 4 days ago

Ok location but this part of Canel St going into Bourbon and Royal is full of beggars and scammers trying to trick money from you ! There is a scam about saying that they can guess were you got your shoes from , DO NOT...More

Thank Thomas b
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$111 - $378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Classic Hotel in New Orleans
#41 Centrally Located Hotel in New Orleans
#45 Family Hotel in New Orleans
#49 Mid-range Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$111 - $378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Classic Hotel in New Orleans
#41 Centrally Located Hotel in New Orleans
#45 Family Hotel in New Orleans
#49 Mid-range Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (261)
Room & Suite (261)
Pool & Beach (24)
Dining (22)
Amenities (24)
Business Center & Event Rooms (7)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
dgr8291973
July 6, 2018|
AnswerShow all 4 answers
Response from INDY1Chicago | Reviewed this property |
The cruise terminal is not far at all. If i'm not mistaken, you can take the trolley to the port.
2
Votes
Melissa R
July 2, 2018|
AnswerShow all 3 answers
Response from NRMEdgmont | Reviewed this property |
We did not have a refrigerator or a microwave. You may want to contact the hotel directly. There are a couple of small markets in the quarter where you can pick things up and there is a pharmacy across the street that has... More
1
Vote
Ro D
May 6, 2018|
AnswerShow all 3 answers
Response from Adam G | Reviewed this property |
8am - 9pm
0
Votes
Room Tips
"Ask for a refrigerator if you need one as the rooms don’t all come with one"
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"Call up the hotel directly and have them put a notation that you want one of the best rooms in the hotel."
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"The rooms here were spacious, but they do have suites that offer a lot more space."
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"Demand a view when booking. No views are good but we faced a nearby wall."
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