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Crowne Plaza Hotel Astor-New Orleans

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Traveler (227)
Room & Suite (254)
Pool & Beach (24)
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Overview
  • Excellent40%
  • Very good31%
  • Average17%
  • Poor7%
  • Terrible5%
Travelers talk about
“bourbon house”(85 reviews)
“bourbon street”(292 reviews)
“great location”(315 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from Crowne Plaza Hotel Astor-New Orleans
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Rooms
Jun 4Jun 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,698)
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1,665 results
Traveler rating
636
525
287
128
89
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LanguageEnglish
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636
525
287
128
89
Show reviews that mention
All reviewsbourbon housebourbon streetgreat locationfrench quartervalet parkingcanal stfront desk staffmardi grasstreet carsbeds were comfortablealexanolaconferencecvsactionbellmantrolley
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1 - 5 of 1,665 reviews
Reviewed yesterday via mobile

LOVED our stay here! We had a large group and they were very welcoming. A very nice and well decorated place. Can’t beat the location if you’re wanting to stay in walking distance of Bourbon Street. Nice workers and a nice place.

Thank sloaneswift
Hotel's Favorite
Reviewed April 9, 2018 via mobile

Had a great stay here during WrestleMania weekend. The staff is very friendly and responded to any requests or questions quickly. For as crazy as city was for the event and the hotel being right off Bourbon Street, the evenings were quiet in our room....More

1  Thank Beth M
Response from Ivy L, Manager at Crowne Plaza Hotel Astor-New OrleansResponded 3 weeks ago

Dear Beth M, Thank you for taking time to review the hotel. I am glad that you enjoyed WrestleMania weekend and we look forward to serving you again. Ivy Lim Director of Operations

Reviewed 4 days ago via mobile

We were thoroughly impressed with the location at the edge of the French Quarter and with the staff. They were extremely helpful and met requests cheerfully. Room was comfortable and well serviced. A pleasant few days.More

Thank mikehayes45
Response from Ivy L, Manager at Crowne Plaza Hotel Astor-New OrleansResponded 2 days ago

Dear mikehayes45, Thank you for the wonderful review! I am glad that our location and service provided by our staff met your expectations and that you had a pleasant stay in New Orleans. We look forward to serving you again when you return to the...More

Reviewed 4 days ago

I made my reservation via Booking, when we arrived at the Crowne Plaza Hotel they told us that the reservation was made for an other date. It is maybe a mistake made by us while making the reservation, so we agreed to pay an additional...More

1  Thank fabricebeboueze
Response from Ivy L, Manager at Crowne Plaza Hotel Astor-New OrleansResponded 2 days ago

Dear fabricebeboueze, Please accept our sincere apologies for the inconvenience that you experienced. Your comment was shared with security team so that we may improve our service and product. Please know that we have taken action to ensure this problem does not occur again at...More

Reviewed 5 days ago via mobile

My third visit to this property and 0/3 they don’t have record of my reservation Until I provide the reservation number. It took three attempts to be checked in. Twice I was asked to swipe my credit card for incidentals. I asked why, no explanation....More

1  Thank Tim J
Response from Ivy L, Manager at Crowne Plaza Hotel Astor-New OrleansResponded 3 days ago

Dear Tim J, Thank you for your feedback. Please accept my sincere apologies for failing to locate your reservation at check-in and the inconvenience that you experienced. Your comment was shared with the front desk team and used as a training tool to make the...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$108 - $354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Luxury Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$108 - $354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Luxury Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (227)
Room & Suite (254)
Pool & Beach (24)
Dining (22)
Amenities (24)
Business Center & Event Rooms (7)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
Ro D
May 6, 2018|
AnswerShow all 3 answers
Response from Adam G | Reviewed this property |
8am - 9pm
0
Votes
traveler1221dal
April 26, 2018|
Answer
Response from maryjoanprouty | Reviewed this property |
One of our party stayed in the honeymoon suite.
0
Votes
07231955
March 11, 2018|
AnswerShow all 6 answers
Response from 26matthewr | Reviewed this property |
We used the parking behind the hotel. It was $25.00a night. It was on Ibertville Street.
1
Vote
Room Tips
"Ask for a room with views out onto Canal Street. Good for people watching"
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"Close to anything in the French Quarter"
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"Third floor puts you close to the pool and health club, but also maybe a little more traffic as a result."
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"We stayed on the 11th floor over Bourbon Street - noise was not an issue."
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