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Excellent accommodations! The staff were more than friendly and the hotel is very close to Bourbon St. The hotel restaurant was excellent.
From the minute we arrived until we left, the experience was amazing.
Was met by the friendly valet staff out front and ushered inside to check in. Check in process was very quick and painless with a great job done by front desk staff to explain the hotels features and amenities.
Had a fifth floor Bourbon Street...More
Thank DaleDale2
Response from Ivy L, Manager at Crowne Plaza Hotel Astor-New OrleansResponded January 8, 2018
Dear DaleDale2,
Thank you for the awesome review! I am glad that we made your stay in New Orleans a fun and enjoyable one.
Ivy Lim
Director of Operations
Stayed here for a week in April '18 - a really good hotel but not without some flaws. Here are the main points:
- the hotel is as close to central as you can get. You can walk anywhere - great location.
- staff were...More
This hotel was MUCH larger than we thought from looking at the outside! (Don’t judge a book by its cover eh!?). The lobby seemed updated a bit, but with the low ceilings it felt a bit older. Decor and amenities were fine. The big conference...More
Thank P_April2002
Response from Ivy L, Manager at Crowne Plaza Hotel Astor-New OrleansResponded 3 days ago
Dear P_April2002,
Thank you for taking time to tell us about your experience. I am sorry that directions to the hotel was confusing but I am glad that you had a pleasant and productive stay while attending a conference in the hotel. We look forward...More
Very clean and cool looking hotel! Our stay was too short to get to check out the pool but perfect walking distance to stumble in from Bourbon Street. We walked to everything in the French Quarter easily. The valet parking was a ridiculous price but...More
Thank Teddy R
Response from Ivy L, Manager at Crowne Plaza Hotel Astor-New OrleansResponded 3 days ago
Dear Teddy R,
Thank you for the awesome review. We look forward to your next stay with us. And, hopefully you will have more time to enjoy all the amenities that we offer.
Ivy Lim
Director of Operations
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts
...More
District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
I don’t specifically know the answer. They have always been very amenable to requests. My suggestion would be first to look at their website, and if that doesn’t give you the answer, just call the front desk.
