SpringHill Suites New Orleans Downtown/Convention Center (LA) - UPDATED 2016 Hotel Reviews

Highlights

Free High Speed Internet ( WiFi )
Pool
Fitness Center with Gym / Workout Room
Free Breakfast

About the property

Wheelchair access
Non-Smoking Hotel

Things to do

Pool
Fitness Center with Gym / Workout Room
Hot Tub

Room types

Suites
Non-Smoking Rooms
Family Rooms

Internet

Free Internet
Free High Speed Internet ( WiFi )
Paid Wifi

Services

Business Center with Internet Access
Free Breakfast
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry

Additional Information about SpringHill Suites New Orleans Downtown/Convention Center

Address: 301 Saint Joseph St, New Orleans, LA 70130-3617 (Formerly SpringHill Suites New Orleans Convention Center)

Location: United States > Louisiana > New Orleans > Arts District / Warehouse District

Price Range: $118 - $357 (Based on Average Rates for a Standard Room)

Hotel Class:3 star — SpringHill Suites New Orleans Downtown/Convention Center 3*

Number of rooms: 208

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Also Known As:: Springhill Suites New Orleans Hotel New Orleans; New Orleans Springhill Suites

Hotel Style:

#53 Business Hotel in New Orleans

#86 Romantic Hotel in New Orleans

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MrsRDReeves

Memphis, Tennessee

Level

Contributor

7 reviews

1 helpful vote

“Girls trip to NOLA”

Reviewed 2 days ago NEW

We went to NOLA the last weekend in August for my sister's birthday. I enjoyed our stay at Springhill Suites. Clean and updated rooms.The staff was very nice and accommodating. We had 3 rooms with a total of 16 people. Whenever we called for extra's, they sent them to us right away. The valet drivers were very professional and I... More

Helpful?

Thank MrsRDReeves

earsropen

Jacksonville, Florida

151 reviews

24 hotel reviews

41 helpful votes

“Nice Rooms”

We just made a quick stop in New Orleans for 1 night. The rooms were very spacious and very comfortable. The Convention Center is not a far walk and downtown is about a 20 minute walk. Some restaurants and bars are not too far away. The only offer valet, which I can't stand valet parking. I prefer to be able... More

Thank earsropen

KleopatraJones

Savannah, Georgia

31 reviews

5 hotel reviews

6 helpful votes

“They Want to Earn Your Business”

Reviewed 2 weeks ago

This is a remodeled hotel, and they are working hard to make sure guests are happy during their stays. The hotel is within walking distance of the convention center, and was priced well for a holiday weekend compared to other hotels. They have drinks and cookies in the lobby for guests, and they serve a full buffet breakfast. The business... More

Thank KleopatraJones

Thank you for taking the time to write a review of our hotel. I am very glad that you enjoyed your time with us. We believe that our staff is the best part of our hotel, and they will be extremely excited to hear that they made your stay enjoyable. Thank you for choosing us, and we hope to see... More

639jerriec

Hayward, California

1 review

“Family Time”

The overall stay was excellent. The service was average. There was only 1 blanket in the room for 2 beds. Access to extra coffee was hard. The maids weren't very friendly when it came to giving up the coffee. The location was perfect, however, you need a better sign out front to make it easier to find since there is... More

Review collected in partnership with Amoma.com

Thank 639jerriec

Thank you for letting us know about your recent stay with us. I agree that our location is fantastic. We are in close proximity to many restaurants, nightlife and site-seeing areas. I am sorry that we did not exceed your expectations on service and I assure you that we will use your review of us as an opportunity to improve.... More

Kathy M

Calgary, Canada

113 reviews

23 hotel reviews

49 helpful votes

“Location, staff and breakfast excellent!”

Pros: Lashunda Williams, on the front desk, was very helpful and friendly. Cool lobby area. Entrance/valet parking area, etc - felt secure. Amazing location - within walking distance of the French Quarter, Arts District, nearby streetcar stop (St Charles). Very comfortable room (215): quiet, sunny; enough outlets; good lighting; useful desk; kitchen-like area including sink, microwave, fridge. Location of sink/counter... More

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Thank Kathy M

Thank you for leaving such a well thought out and thorough review of our hotel. You really made Lashunda’s day when she saw that you mentioned her in this review. I also believe that our breakfast is wonderful and has a great variety of foods for our travelers. I feel it is one of the best breakfasts I have seen... More

HMCHUGH430

Philadelphia, Pennsylvania

38 reviews

15 hotel reviews

26 helpful votes

“great choice for a great city”

Reviewed 4 weeks ago

spent a few days in New Orleans and this area is called the warehouse district. It has some very good places to eat including Emeril's namesake which was excellent. Hotel has a nice little pool and very close to the World War II museum which is also excellent for history buffs. ROoms are clean staff helpful prices reasonable.

Thank HMCHUGH430

Thank you for taking time to write a review of our hotel. New Orleans is known for its food and we are located next to some fantastic restaurants. I’m glad that we met your expectations and I hope that you will stay with us again the next time your travels bring you to New Orleans. Thank you for staying with... More

susanjones0918

“Very poor customer service”

Reviewed 4 weeks ago via mobile

The front desk seemed as if I was a bothering them while I was at the hotel. I never felt welcome. I had to wait in a long line while the desk clerk was slow at checking guests in. When I checked in near noon and the desk clerks seemed like they didn't want to be at work. There was... More

Thank susanjones0918

We apologize for the uncomfortable stay that you and your family experience at our hotel. There was on good reason why you were ignored. We understand how that must have felt you not having that welcoming feeling. We have addressed these concerns to the managers on duty to make sure this does not happen to another guest. We will compensate... More

joseandsandy

Pembroke Pines, Florida

24 reviews

9 hotel reviews

“good hotel for the price”

Reviewed August 16, 2016

We stayed there 7/24-7/28. The hotel was in a good location, about 2 blocks from the trolley to french quarter. If you prefer to take an uber its about 5min away. The staff was great. The room looked very nice, the bed was comfy, but not the pillows. Very clean. Breakfast was good. Got very busy in the morning, so... More

1 Thank joseandsandy

Thank you for your well thought out review of our hotel. We pride ourselves on our excellent staff and our cleanliness, and I am glad that we exceeded your expectations in both of those areas. You will be pleased to know that we are working towards replacing the pillows in all guest rooms. We value all feedback as an opportunity... More

G. P

Nashville, Tennessee

2 reviews

2 helpful votes

“Can't wait to return!!!”

Reviewed August 10, 2016 via mobile

This was my second stay but this time I brought my family. Im expressed with the ammendaties at this property, very affordable when traveling with a family of 4. Beds wer comfy, breakfast was FREE!! The staff is EXCEPTIONAL, Lashunda was our guide to everything, directions, food, shops , tours places to go and places not to go with children.... More

1 Thank G. P

G. P has 1 more review of SpringHill Suites New Orleans Downtown/Convention Center

“Home away from home”

Reviewed December 16, 2015

Thank you for writing such a great review of our hotel. The best part of our hotel is our staff, and I am glad that they made your stay with us even better than expected. Lashunda was very happy when she saw that you mentioned what a great job she did. Thank you again for writing about us, and I... More

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SpringHill Suites New Orleans Downtown/Convention Center Hotel

SpringHill Suites New Orleans Downtown/Convention Center

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