We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

SpringHill Suites New Orleans Downtown/Convention Center

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
SpringHill Suites New Orleans Downtown\/Convention Center
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

443 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 418: English reviews
Memphis, Tennessee
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We went to NOLA the last weekend in August for my sister's birthday. I enjoyed our stay at Springhill Suites. Clean and updated rooms.The staff was very nice and accommodating. We had 3 rooms with a total of 16 people. Whenever we called for extra's, they sent them to us right away. The valet drivers were very professional and I... More 

Helpful?
Thank MrsRDReeves
Jacksonville, Florida
Level Contributor
151 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We just made a quick stop in New Orleans for 1 night. The rooms were very spacious and very comfortable. The Convention Center is not a far walk and downtown is about a 20 minute walk. Some restaurants and bars are not too far away. The only offer valet, which I can't stand valet parking. I prefer to be able... More 

Helpful?
Thank earsropen
Savannah, Georgia
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a remodeled hotel, and they are working hard to make sure guests are happy during their stays. The hotel is within walking distance of the convention center, and was priced well for a holiday weekend compared to other hotels. They have drinks and cookies in the lobby for guests, and they serve a full buffet breakfast. The business... More 

Helpful?
Thank KleopatraJones
Rodney D, Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Thank you for taking the time to write a review of our hotel. I am very glad that you enjoyed your time with us. We believe that our staff is the best part of our hotel, and they will be extremely excited to hear that they made your stay enjoyable. Thank you for choosing us, and we hope to see... More 

Hayward, California
1 review
5 of 5 stars Reviewed 2 weeks ago

The overall stay was excellent. The service was average. There was only 1 blanket in the room for 2 beds. Access to extra coffee was hard. The maids weren't very friendly when it came to giving up the coffee. The location was perfect, however, you need a better sign out front to make it easier to find since there is... More 

Review collected in partnership with Amoma.com

Helpful?
Thank 639jerriec
Rodney D, Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Thank you for letting us know about your recent stay with us. I agree that our location is fantastic. We are in close proximity to many restaurants, nightlife and site-seeing areas. I am sorry that we did not exceed your expectations on service and I assure you that we will use your review of us as an opportunity to improve.... More 

Calgary, Canada
Level Contributor
113 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Pros: Lashunda Williams, on the front desk, was very helpful and friendly. Cool lobby area. Entrance/valet parking area, etc - felt secure. Amazing location - within walking distance of the French Quarter, Arts District, nearby streetcar stop (St Charles). Very comfortable room (215): quiet, sunny; enough outlets; good lighting; useful desk; kitchen-like area including sink, microwave, fridge. Location of sink/counter... More 

Helpful?
Thank Kathy M
Brittanee B, Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Thank you for leaving such a well thought out and thorough review of our hotel. You really made Lashunda’s day when she saw that you mentioned her in this review. I also believe that our breakfast is wonderful and has a great variety of foods for our travelers. I feel it is one of the best breakfasts I have seen... More 

Philadelphia, Pennsylvania
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

spent a few days in New Orleans and this area is called the warehouse district. It has some very good places to eat including Emeril's namesake which was excellent. Hotel has a nice little pool and very close to the World War II museum which is also excellent for history buffs. ROoms are clean staff helpful prices reasonable.

Helpful?
Thank HMCHUGH430
Brittanee B, Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Thank you for taking time to write a review of our hotel. New Orleans is known for its food and we are located next to some fantastic restaurants. I’m glad that we met your expectations and I hope that you will stay with us again the next time your travels bring you to New Orleans. Thank you for staying with... More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

The front desk seemed as if I was a bothering them while I was at the hotel. I never felt welcome. I had to wait in a long line while the desk clerk was slow at checking guests in. When I checked in near noon and the desk clerks seemed like they didn't want to be at work. There was... More 

Helpful?
Thank susanjones0918
Sharon B, Front Office Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

We apologize for the uncomfortable stay that you and your family experience at our hotel. There was on good reason why you were ignored. We understand how that must have felt you not having that welcoming feeling. We have addressed these concerns to the managers on duty to make sure this does not happen to another guest. We will compensate... More 

Pembroke Pines, Florida
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed August 16, 2016

We stayed there 7/24-7/28. The hotel was in a good location, about 2 blocks from the trolley to french quarter. If you prefer to take an uber its about 5min away. The staff was great. The room looked very nice, the bed was comfy, but not the pillows. Very clean. Breakfast was good. Got very busy in the morning, so... More 

Helpful?
1 Thank joseandsandy
Brittanee B, Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Thank you for your well thought out review of our hotel. We pride ourselves on our excellent staff and our cleanliness, and I am glad that we exceeded your expectations in both of those areas. You will be pleased to know that we are working towards replacing the pillows in all guest rooms. We value all feedback as an opportunity... More 

Nashville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 10, 2016 via mobile

This was my second stay but this time I brought my family. Im expressed with the ammendaties at this property, very affordable when traveling with a family of 4. Beds wer comfy, breakfast was FREE!! The staff is EXCEPTIONAL, Lashunda was our guide to everything, directions, food, shops , tours places to go and places not to go with children.... More 

Helpful?
1 Thank G. P
Brittanee B, Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Thank you for writing such a great review of our hotel. The best part of our hotel is our staff, and I am glad that they made your stay with us even better than expected. Lashunda was very happy when she saw that you mentioned what a great job she did. Thank you again for writing about us, and I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

168 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (140)
Viewed
Dining (9)
Viewed
Room/Suite (43)
Viewed
Hotel & Grounds (14)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (3)
Viewed
Bathroom (9)
Viewed
Other (60)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Business Center/Function Rooms (2)
Viewed
Room/Suite (9)
Viewed
Pool/Beach Area (1)
Viewed
Dining (7)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (4)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travelers also viewed these New Orleans hotels
Arts District / Warehouse District
Courtyard New Orleans Downtown/Convention Center
Arts District / Warehouse District
Residence Inn New Orleans Downtown
Arts District / Warehouse District
Hyatt Place New Orleans/Convention Center
Show Prices
Show Prices
Show Prices
Arts District / Warehouse District
Hampton Inn & Suites Convention Center
Arts District / Warehouse District
New Orleans Downtown Marriott at the Convention Center
Arts District / Warehouse District
Hilton Garden Inn New Orleans Convention Center
Show Prices
Show Prices
Show Prices

Staying in Arts District / Warehouse District

Neighborhood Profile
Arts District / Warehouse District
Once a thriving industrial zone, today this district is home to a buzzing arts scene with an amazing assortment of galleries, boutiques, and studios having moved in and set up shop throughout the disused warehouses for which the area is so well known. Much of the art you'll come across here is local in scope, ownership and inspiration. However, among the many old brick warehouses are modern structures of steel and glass housing large-scale cultural institutions of national prominence such as the National World War II Museum, the Contemporary Arts Center, and the Ogden Museum of Southern Art. Just as eye catching as what’s on view inside the galleries and museums is the chance to see your ship come in at the Julia Street Cruise Terminal, which serves as a wistful reminder of the city’s historic maritime prominence.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about SpringHill Suites New Orleans Downtown/Convention Center

Address: 301 Saint Joseph St, New Orleans, LA 70130-3617 (Formerly SpringHill Suites New Orleans Convention Center)
Location: United States > Louisiana > New Orleans > Arts District / Warehouse District
Price Range: $118 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites New Orleans Downtown/Convention Center 3*
Number of rooms: 208
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Expedia, HotelTravel.com, Odigeo and Travelocity so you can book your SpringHill Suites New Orleans Downtown/Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites New Orleans Hotel New Orleans
New Orleans Springhill Suites
Hotel Style:
#53 Business Hotel in New Orleans
#86 Romantic Hotel in New Orleans
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay