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SpringHill Suites New Orleans Downtown/Convention Center

Traveler (54)
Room & Suite (22)
Video (1)
Certificate of Excellence

About

#116 of 171 hotels in New Orleans
Location
Cleanliness
Service
Value
Certificate of Excellence
At the newly renovated SpringHill Suites by Marriott New Orleans Downtown/Convention Center, we make travel simple in The Big Easy. From our hotel in the heart of New Orleans, Louisiana, you'll be within walking distance of the area's premier attractions including the National WWII Museum, Harrah's New Orleans, the Port of New Orleans and more. Business travelers can also easily attend conferences, trade shows and other events at New Orleans Ernest N. Morial Convention Center. Our modern suites make a perfect retreat after a busy day. Enjoy spreading out in our living rooms, resting on plush beds and connecting to our complimentary Wi-Fi. Every morning, begin your day with hot favorites or lighter choices at our free breakfast buffet. Excellent for meetings and celebrations, our event rooms provide style and flexibility to turn your gathering into a success. Let SpringHill Suites by Marriott New Orleans Downtown/Convention Center be part of your travel journey.
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Property amenities
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Hotel links
Visit hotel website
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Hotel deals
104Reviews
19Q+A
12Room tips
Traveler rating
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Popular mentions
The staff here are very friendly and the common areas are fresh and open. Unfortunately the room are outdated and cramped. The layout of the room was as expected from Springhill but the bathroom, bedroom, and closet area are much smaller and poorly arranged.
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Response from TeamMarriott, Manager at SpringHill Suites New Orleans Downtown/Convention Center
Responded 6 days ago
Dear Todd F, We appreciate the detailed feedback about your time with us. Thank you for mentioning our staff and their dedication to service excellence! However, we are always looking for ways to improve, and we have taken note of your comments for our plans in developing the property. We apologize for not meeting your expectations, and we are grateful for your business. We hope to welcome you again in the future. Sincerely, Edison Coronado Assistant General Manager
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Springhill suites promise a clean functional basic room. This property delivers as promised. Large room. Bed and bedding could be improved systemwide. Housekeeping did a partial tidy up and didn’t replace empty shampoo. Location is walkable to the French Quarter - longish
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Response from TeamMarriott, Manager at SpringHill Suites New Orleans Downtown/Convention Center
Responded 2 weeks ago
Dear PaulSEA1, We are delighted you chose to stay at SpringHill Suites New Orleans Downtown/Convention Center. Thank you for appreciating our accessible location to local attractions without being in the middle of the hustle and bustle. We are also pleased to read you enjoyed the comforts of your room. We appreciate your comments and hope to welcome you back soon for another outstanding stay. Sincerely, Edison Coronado, Assistant General Manager
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We stayed here 3 nights and it was refreshing to have a clean and comfortable room with secure parking. Also the riverwalk and french quarter were easy to get to in the day, and return travel by Lyft was very easy to access from any point. I was very pleased with how the hotel
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Response from TeamMarriott, Manager at SpringHill Suites New Orleans Downtown/Convention Center
Responded Apr 17, 2019
Dear charlesf930, Thank you for your generous review of SpringHill Suites New Orleans Downtown/Convention Center. We are glad you not only liked our ideal location and comfortable accommodations but that you were impressed with our devoted service. We look forward to your next visit. Sincerely, Edison Coronado Assistant General Manager
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This is a great place to stay, especially if you have a convention to attend, the Convention Centre is very close. The hotel is walking distance to the French Quarter and the city centre. It very clean and comfortable and the staff were very friendly and helpful. Breakfast was
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Response from TeamMarriott, Manager at SpringHill Suites New Orleans Downtown/Convention Center
Responded Apr 16, 2019
Dear das1234, We are delighted you had a great experience at SpringHill Suites New Orleans Downtown/Convention Center. Thank you for mentioning how much you liked our well-kept accommodations and close proximity to the Convention Centre. It is also great to read our team left such a good impression on you. Thank you so much for your feedback, and we look forward to welcoming you again soon. Sincerely, Edison Coronado Assistant General Manager
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Stayed from 4/3-4/6 and I must say the staff made my trip! The hotel was very clean. The rooms were very comfortable and clean, loved the double queen layout with separate living room area and split bathroom feature (separate shower/toilet from wash basin and mirror. Breakfast
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Response from TeamMarriott, Manager at SpringHill Suites New Orleans Downtown/Convention Center
Responded Apr 9, 2019
Dear Culture_n_Relaxati0n, It was a pleasure reading your review of SpringHill Suites New Orleans Downtown/Convention Center. We are glad you loved our well-equipped accommodations and that you were impressed with the service provided by our staff. Our entire team will be pleased to hear your compliments. We look forward to welcoming you again soon. Sincerely, Edison Coronado Assistant General Manager
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PRICE RANGE
$123 - $416 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites new orleans hotel new orleansnew orleans springhill suites
FORMERLY KNOWN AS
SpringHill Suites New Orleans Convention Center
LOCATION
United StatesLouisianaNew OrleansLower Garden DistrictWarehouse/Central Business District
NUMBER OF ROOMS
208
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