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SpringHill Suites New Orleans Downtown/Convention Center

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SpringHill Suites New Orleans Downtown\/Convention Center
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435 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Pembroke Pines, Florida
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed there 7/24-7/28. The hotel was in a good location, about 2 blocks from the trolley to french quarter. If you prefer to take an uber its about 5min away. The staff was great. The room looked very nice, the bed was comfy, but not the pillows. Very clean. Breakfast was good. Got very busy in the morning, so... More 

Helpful?
1 Thank joseandsandy
Nashville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was my second stay but this time I brought my family. Im expressed with the ammendaties at this property, very affordable when traveling with a family of 4. Beds wer comfy, breakfast was FREE!! The staff is EXCEPTIONAL, Lashunda was our guide to everything, directions, food, shops , tours places to go and places not to go with children.... More 

Helpful?
1 Thank G. P
West York, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We were here on a girls adventure and wanted to experience NOLA to the fullest! Let me tell you that everyone we encountered in this hotel stay were over the top and very helpful with finding things and places to experience! The swamp tour with the air boat and the little electric cars zooming around town were amazing!!! One person... More 

Helpful?
Thank deelee1973
Watsonville, California
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I had booked a week at the Doubletree downtown and lasted one night there. Terrible service and accommodations and a crack addict out front as your welcome party, following people up and down the street with her signature opening line "I don't want any money, just need to get some food"...called Springhill and they did it all, upgraded my room... More 

Helpful?
Thank Christopher N
Chicago
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This place has a wonderful staff..Tasha at the front desk is the best and Melissa for groups made our trip. They handle all of our requests and made sure our family had everything we needed. The banquet room was nice and everything went off without a hitch. The rooms look just like the pictures and they were clean. The hotel... More 

Helpful?
Thank mztiffy
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here two nights before going on a cruise. Clean comfortable rooms, great for our family of five. The staff is exceptional. Will stay here again!!! Can walk to French Quarter or catch a cab for under $15. Hope to go cruising more and this is close to cruise terminals.

Helpful?
Thank Amber K
Edinburgh, United Kingdom
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I spent three days in New Orleans at the start of July as part of a trip travelling around the USA. New Orleans marked the pivotal moment of the trip as this was the destination that had been most sought-after for a long time now. Despite the wonderful experience of the beautiful city (I'd recommend everyone to visit the city)... More 

Helpful?
1 Thank alistairm288
Management response:

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites New Orleans Downtown/Convention Center. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 24, 2016 via mobile

I recently stayed at the Springhill Marriott Downtown New Orleans La. I did not check my room upon arrival. However upon returning and getting ready for bed noticed things that as a Marriott rewards member were unacceptable and as a guest period disgusting. When I checked out I showed management who apologized and gave me points and complementary valet parking... More 

Helpful?
2 Thank Kartina R
Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention Center, responded to this review

Dear Kartina R, Please accept my apologies for the condition of your room. As stated when we spoke a few days ago, I have addressed all of the issues with the appropriate staff members. These items are things that our inspection team should have most definitely have noticed and rectified prior to your arrival. Thanks again for sharing with us... More 

Houston, Texas
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 23, 2016

Stayed Thursday July 21, 2016 I had read many of the reviews on here regarding noise and roof leak issues. I called the hotel and spoke to Demario J. I asked about the roof and the noise as my husband had an important meeting at the WWII museum Friday morning. He said the roof project was just about complete and... More 

Helpful?
Thank SeaTexas
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 17, 2016 via mobile

Came in a day before leaving on a cruise to sightsee around NOLA. This hotel was nice, kid friendly, and extremely convenient. It was easy to get to the port the next day, and was easy to get around in the French Quarter as well. Staff was courteous and helpful and the room was nice and spacious for our family... More 

Helpful?
Thank Coley517
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Arts District / Warehouse District

Neighborhood Profile
Arts District / Warehouse District
Once a thriving industrial zone, today this district is home to a buzzing arts scene with an amazing assortment of galleries, boutiques, and studios having moved in and set up shop throughout the disused warehouses for which the area is so well known. Much of the art you'll come across here is local in scope, ownership and inspiration. However, among the many old brick warehouses are modern structures of steel and glass housing large-scale cultural institutions of national prominence such as the National World War II Museum, the Contemporary Arts Center, and the Ogden Museum of Southern Art. Just as eye catching as what’s on view inside the galleries and museums is the chance to see your ship come in at the Julia Street Cruise Terminal, which serves as a wistful reminder of the city’s historic maritime prominence.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about SpringHill Suites New Orleans Downtown/Convention Center

Address: 301 Saint Joseph St, New Orleans, LA 70130-3617 (Formerly SpringHill Suites New Orleans Convention Center)
Location: United States > Louisiana > New Orleans > Arts District / Warehouse District
Price Range: $105 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites New Orleans Downtown/Convention Center 3*
Number of rooms: 208
Reservation Options:
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Also Known As:
Springhill Suites New Orleans Hotel New Orleans
New Orleans Springhill Suites
Hotel Style:
#53 Business Hotel in New Orleans
#86 Romantic Hotel in New Orleans
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