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SpringHill Suites New Orleans Downtown

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SpringHill Suites New Orleans Downtown
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427 Reviews from our TripAdvisor Community

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Showing 403: English reviews
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

I recently stayed at the Springhill Marriott Downtown New Orleans La. I did not check my room upon arrival. However upon returning and getting ready for bed noticed things that as a Marriott rewards member were unacceptable and as a guest period disgusting. When I checked out I showed management who apologized and gave me points and complementary valet parking... More 

Helpful?
1 Thank Kartina R
Rodney D, General Manager at SpringHill Suites New Orleans Downtown, responded to this review

Dear Kartina R, Please accept my apologies for the condition of your room. As stated when we spoke a few days ago, I have addressed all of the issues with the appropriate staff members. These items are things that our inspection team should have most definitely have noticed and rectified prior to your arrival. Thanks again for sharing with us... More 

Houston, Texas
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed Thursday July 21, 2016 I had read many of the reviews on here regarding noise and roof leak issues. I called the hotel and spoke to Demario J. I asked about the roof and the noise as my husband had an important meeting at the WWII museum Friday morning. He said the roof project was just about complete and... More 

Helpful?
Thank SeaTexas
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Came in a day before leaving on a cruise to sightsee around NOLA. This hotel was nice, kid friendly, and extremely convenient. It was easy to get to the port the next day, and was easy to get around in the French Quarter as well. Staff was courteous and helpful and the room was nice and spacious for our family... More 

Helpful?
Thank Coley517
Springfield, MO
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had five rooms reserved for my student group of 20. Check in was very easy. The rooms were very spacious. Especially appreciated the microwave and fridge in the kitchen area. The bathrooms - specifically the vanity area - need updating. The kids enjoyed the free breakfast each morning. Plus, for two nights, we took over the lobby area for... More 

Helpful?
Thank mom2gtjs
Bengaluru (Bangalore), India
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had a lovely stay at SpringHill Suites. The rooms were clean and tidy with uplifting colors and the beds were comfortable. The hotel has housekeeping but no room service, which might feel like a pain but it is manageable. You can use the market in the hotel for water, snacks, and other things and it is only a little... More 

Helpful?
Thank hussainweb
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great customer service nice clean rooms. Was treated with great respect and kindness the whole stay. Breakfast every morning was good , valet staff very professional and kind. Within walking distance to French quarters. Very spacious rooms with space for a family of five if needed.

Helpful?
Thank Erika K
Rodney D, General Manager at SpringHill Suites New Orleans Downtown, responded to this review

Erika, I can't thank you enough for passing on the sincere comments about our team. We work very hard to try and give our guest the best that we have to offer and we are forever trying to improve. We will continue to work to have our entire valued guest be able to go away with the same thoughts and... More 

covington,la
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

When we attend Running of the Bulls in New Orleans each July we stay here. It's super convenient to the Sugar Mill. Each stay we find more and more entertainment in the area. Howling Wolf is just across the street. The staff was very very friendly. Each and everyone made an effort to smile and help. $35 parking is a... More 

Helpful?
Thank maria_rn
Rodney D, General Manager at SpringHill Suites New Orleans Downtown, responded to this review

Maria, it’s great to see that you have continued to come back to us and thank you for spreading the word about our team. You're correct that the parking expenses have risen a bit over the past years. Our most recent increase was due to the decision to go to valet so that we could adequately park our entire guest.... More 

Ullin, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

My group and I wanted to stay close to the convention center. This hotel was about a block and a half away. The service was excellent! Melissa (with group sales) was wonderful to work with. The staff ,at the front desk, was equally helpful. I feel they went above and beyond to make sure our stay was pleasant.

Helpful?
Thank Amy110291
Rodney D, General Manager at SpringHill Suites New Orleans Downtown, responded to this review

Amy110291, I am glad to hear that you found our location convenient to the places that you needed to be. I can tell you that Melissa really does put all of herself into meeting every one of your group’s needs. She truly realizes how important you are to our company and genuinely wants to do her part to make each... More 

Cincinnati, Ohio
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel has a contemporary decor with a small lobby. The attendants were pleasant, courteous, and helpful. The hallways were decent but could have used a deep cleaning. The carpet edges were dusty and some of the hall furniture was slightly battered. The rooms were a good size and were well appointed. Breakfast consisted of scrambled eggs (tasted real and... More 

Helpful?
1 Thank Lori C
Sharon B, Front Office Manager at SpringHill Suites New Orleans Downtown, responded to this review

We appreciate you and your family visit with us and we also appreciate and welcomed your comments. In 2017, we have plans to renovate our hotel so that you and your family can come back and enjoy a fresh and exciting look. Thank you More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago via mobile

This was a nice place to stay. It was quiet and close to all the French Quarter attractions. We stayed here after a cruise and it was walking distance unless you have a lot of luggage. The breakfast bar was good and but don't linger to long in your room they closed it at 9:30. I would definitely stay here... More 

Helpful?
Thank A TripAdvisor Member
Rodney D, General Manager at SpringHill Suites New Orleans Downtown, responded to this review

I am happy to hear that you enjoyed your visit to our hotel and that you found our location convenient to many of the things you wanted to see. Our breakfast buffet is a great way to start your day each morning as New Orleans has a lot to see and do. Thank you for sharing your feedback with us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Arts District / Warehouse District

Neighborhood Profile
Arts District / Warehouse District
Once a thriving industrial zone, today this district is home to a buzzing arts scene with an amazing assortment of galleries, boutiques, and studios having moved in and set up shop throughout the disused warehouses for which the area is so well known. Much of the art you'll come across here is local in scope, ownership and inspiration. However, among the many old brick warehouses are modern structures of steel and glass housing large-scale cultural institutions of national prominence such as the National World War II Museum, the Contemporary Arts Center, and the Ogden Museum of Southern Art. Just as eye catching as what’s on view inside the galleries and museums is the chance to see your ship come in at the Julia Street Cruise Terminal, which serves as a wistful reminder of the city’s historic maritime prominence.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about SpringHill Suites New Orleans Downtown

Address: 301 St. Joseph Street, New Orleans, LA 70130 (Formerly SpringHill Suites New Orleans Convention Center)
Location: United States > Louisiana > New Orleans > Arts District / Warehouse District
Price Range: $94 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites New Orleans Downtown 3*
Number of rooms: 208
Reservation Options:
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Also Known As:
Springhill Suites New Orleans Hotel New Orleans
New Orleans Springhill Suites
Hotel Style:
#53 Business Hotel in New Orleans
#86 Romantic Hotel in New Orleans
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