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Royal St Charles Hotel

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Royal St Charles Hotel
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1,213 Reviews from our TripAdvisor Community

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Showing 1,170: English reviews
Union
Reviewed October 11, 2016

I was very impressed with all the accommodations and services deliverwd by the hotel staff. Room and bathroom were cleaned every day. Staff helped with tours snd restaurants choices. Tbey even provided us with taxi phone

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Helpful?
Thank Regine D
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear Regine D- Thank you for staying with us at the Royal St. Charles Hotel. We sincerely appreciate the time you took in sharing your feedback and look forward to your next stay. Thank you, Ben B. General Manager

Valrico
Reviewed October 11, 2016

Greater parking for Valet service; When returning to hotel had problems parking to get out; more parking space would help; most hotel allows guests to at least get out safely; that is all I have to say

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Helpful?
Thank Thoreau N
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear Thoreau N - Thank you for the outstanding review and for providing feedback regarding valet. We appreciate your business and look forward to your next trip to New Orleans. Sincerely, Ben B. General Manager

Orlando
Reviewed October 9, 2016

My stay here was an extension of a business trip. The location of the hotel is very convenient to the French Quarter yet it is outside the hustle and bustle. I arrived early on my Check-in day, and was pleasantly surprised that I was given a room on the spot, although my request was just to have my luggage stowed....

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Helpful?
1Thank Bethzaida V
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear Bethzaida V - Thank you for deciding to extend your business trip and stay longer at our beautiful boutique hotel, the Royal St. Charles Hotel. As you know, our location is prime for exploring the best of New Orleans. We are glad you were able to check in early and had an enjoyable stay. We hope to see you...

Montgomery
Reviewed October 9, 2016

I was just here for a short business trip. Room was not sound proofed well. I could hear a loud repetitive mechanical noise all day and night and it prevented me from sleeping. I could also hear the people in the room next door coughing and conversations plain as day. "Hotel parking" is just staff telling you to go to...

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Helpful?
1Thank B2044GLLM
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear B2044GLLM - We apologize for the experience not being a pleasurable one. The valet parking is the most convenient option requiring no walking to or from your car. Our self-park option is a contracted agreement with the closest garage available a couple of blocks away. The service that you have described is something we take seriously. I will follow...

Alexandria, Louisiana
Reviewed October 7, 2016

Great location, nice rooms, friendly staff, colorful atmosphere, a block from Royal street (all the ART Galleries which I love! ) near the Street Cars, Pj's coffee is in lobby for easy access with coffee and desserts, juices etc ...

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Helpful?
1Thank Joy G
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear Joy G, Thank you for the amazing review. We sincerely appreciate your business and love to hear about the many aspects of your enjoyable stay here in the "Big Easy." We look forward to hosting you again soon! Ben B. General Manager

London
Reviewed October 5, 2016

Very clean and spacious room in a friendly hotel. Facilities were more than average, it would have been perfect if i had been provided with a fridge in the room. All in all i enjoyed the experience. I liked the fact i had a private balcony facing the main street as i enjoyed eating my food sitting outside in the...

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Helpful?
1Thank 139cris
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear 139cris - Thank you for the review and for selecting the Royal St. Charles Hotel. We sincerely appreciate your business as our team loves to provide an authentic New Orleans experience. Yes, our balcony rooms are close to the real action and great for beverage consumption too. :) Take care, Ben B. General Manager

San Antonio
Reviewed October 5, 2016

I enjoyed my stay at RSC. It was in a great location and was nice to have the trolley pull up next to the hotel. The bag boys were very helpful with getting me transportation and helping me with luggage.

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Helpful?
1Thank timothysarad
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear timothysarad - Thank you for the review and for your recent stay. We are happy to hear how great you found our location and how helpful you found our service team to be. We hope to see you again for your next visit to New Orleans. Sincrely, Ben B. General Manager

Reviewed October 4, 2016 via mobile

We stayed here for one night only. Really loved the convience of the coffee shop on the lobby level. Nice place close to bourbon and rest of action. The street car picks up in front of the hotel. Small but clean nice rooms

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Helpful?
1Thank Mar19909899
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear Mar19909899 - Thank you for selecting the Royal St. Charles Hotel and for taking the time to share your feedback. We are thrilled to hear how much you enjoyed our authentic New Orleans PJ's coffee shop in our hotel, as well as the St. Charles Streetcar line stop right outside our front door. We look forward to your next...

Warrington
Reviewed October 4, 2016

Night staff was not very helpful when we had an issue. Some problems were never resolved. Room is incredibly small but hotel was quiet and in a very convenient location. Website was misleading with the charges for amenities although website says free.

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1Thank 769angelaz
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear 769angelaz - We are sorry for the confusion regarding our fees for parking etc. They are all disclosed on our own website during the booking process, and over the phone when booking with one of our reservations agents. Please book directly with us to ensure nothing is lost in translation with third party sites. Please call me directly to...

Rio Rancho
Reviewed September 29, 2016

Nice, clean rooms. Great staff and nice location. Close enough to Bourbon St. to get there easily, but far enough to where you avoid the noise when you want to. I will definitely book this hotel again!

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Helpful?
1Thank davidgS3692WL
Benjamin B, General Manager at Royal St Charles Hotel, responded to this review

Dear davidgS3692WL - Thank you for staying with us at the Royal St. Charles Hotel. We appreciate the outstanding review and are happy to hear how quiet and convenient you found our location to be. The staff will love to hear your praises concerning their excellent service as well. Thanks again and we hope to host you again soon. Ben...

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Concierge
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Royal St. Charles Hotel is conveniently located in the heart of New Orleans - just 1 block from the world famous French Quarter, 1 block from historic Canal Street, 2 blocks from Harrah's Casino, 6 blocks from the Ernest N. Morial Convention Center and 8 blocks from the Mercedes-Benz Superdome. The famous St. Charles Streetcar stops at our front door and leisurely transports visitors to the Garden District and Uptown areas. The hotel completed a total renovation in October 2012. Each of the hotel's 143 guestrooms are newly renovated and feature a sleek design with modern amenities: plush Serta beds, 42" high definition TV's, wi-fi internet, in-room digital safes, in-room coffee makers with New Orleans Roast Coffee, eco-friendly Terra Pure bath products and much more. Additional features of the hotel include a 100% smoke free environment, state-of-the-art fitness center, 2,262 sq. Ft. Of event space, on-site concierge services, valet parking and PJ's Coffee & Cafe. The Royal St. Charles Hotel is a favorite among business and leisure travelers and ready to assist each guest with friendly and attentive New Orleans hospitality. We invite you to enjoy a relaxing stay with us on your next visit to New Orleans! ... more   less 

Additional Information about Royal St Charles Hotel

Address: 135 St. Charles Avenue, New Orleans, LA 70130-2505
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $119 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal St Charles Hotel 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Royal St Charles New Orleans
Hotel Royal St Charles
Clarion New Orleans
Hotel Style:
#52 Business Hotel in New Orleans
#54 Family Hotel in New Orleans
#75 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travelers have asked, with answers from Royal St Charles Hotel staff and other travelers.
29 questions
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Hilton Head, South Carolina
Washington
5 months ago
Cootamundra, Australia
6 months ago
London, United Kingdom
Wilmington DE
over a year ago

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Questions? Get answers from Royal St Charles Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Interior rooms do not have windows. Lower balcony rooms have loud street noise.”
 of 5 bubbles LehelR, 1 week ago | Read review
“clean, affordable, location, new orleans, royal”
 of 5 bubbles jocelynhernandez32, Feb 14, 2017 | Read review
“accommodation a little cramped”
 of 5 bubbles kjc482017, Jan 5, 2017 | Read review
“Ask for a biggish room”
 of 5 bubbles cbcomponents, Jan 1, 2017 | Read review
“We had a king bed, but don't assume that means any extra space!”
 of 5 bubbles 351nikkib, Dec 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question