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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 08/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Royal St Charles Hotel
Updated 08/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#101 of 178 hotels in New Orleans
Location
Cleanliness
Service
Value
Come Marching into the Royal St. Charles Hotel and we'll give you a number of ideas to explore our home town of saints and sinners, jazz and gumbo and our New Orleans spirit of "laissez les bons temps rouler". We're located at the center of it all - across the French Quarter with the streetcar stop right outside our door to get where you wanna go - from Bourbon Street a block away to the arts, museums and Garden District. Our Mardi Gras inspired boutique hotel dazzles with the colors of parade floats, glass bead chandeliers and King Cake tastings all year 'round. We welcome you with our chill southern vibe served with genuine hospitality that sways to the rhythm and soul of New Orleans.
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Room & Suite (284)284
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Property amenities
Paid private parking nearby
Wifi
Fitness Center with Gym / Workout Room
Coffee shop
Business Center with Internet Access
Meeting rooms
Baggage storage
Non-smoking hotel
Parking
Paid wifi
Vending machine
ATM on site
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
235Restaurantswithin 0.3 miles
104Attractionswithin 0.3 miles
2,064Reviews54Q+A100Room tips
Reviews
Traveler rating
- 844
- 668
- 351
- 115
- 86
Time of year
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Popular mentions
+1
BED BUGS/SOILED MATTRESS!!! I had woke up with itchy bite mark on my thighs and told the front desk. We went up to check the bed but I was asked to leave as the maintenance guy took off the bedsheets to investigate the issue. It was clear why I was asked to leave because underneath the multiple layers of bedsheet they used it to hide a soiled mattress. It was old, stained brown, bodily fluids. I was horrified and angry by this point and I ask for a different room. The front desk then gives me a room that hasn't been cleaned. This made me even more upset so I just wanted a full refund and no longer wanted to be at the hotel. They would not give me a refund and told me they would call the police on me if I didn't leave. On top of that the maintenance man argued with me for taking the sheets off. This was the worst experience at a hotel ever. I still have these rash on my thighs from sleeping on a soiled mattress. Who know what kind of diseases could have transmit to me so I am going to see my doctor today to get checked out. I urge customers to not stay at this filthy hotel and to always check your mattress before you sleep.…
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Date of stay: September 2020
Cleanliness
Service
Sleep Quality
3 Helpful votes
Helpful
There was no room service, no appliances in the room except for the coffee maker and it was dirty. Key cards kept freezing, telephone in the room was not working so we had to keep going downstairs when we needed something. We had to keep asking for towels and the receptionist was rude.
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Review collected in partnership with RCI
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
No one came to clean the room, change the towels, or take out the trash during our entire stay and we were there for four nights. Receptionist has to let you into the building and we were locked out in the rain for a while because no one was at the front desk. Hotel is in a really great location though and is walking distance from a lot of things including bourbon street.
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Date of stay: July 2020
Value
Cleanliness
Service
1 Helpful vote
Helpful
Recently spent 8 days at the Royal St. Charles for Mardi Gras. I can only report great things about my visit. From the time you check-in to the time you leave. the staff at the front desk is fantastic. They are very personable and are on top of all situations. Cierra, Kadeem, Keianna, Kristelle, Jim along with front desk manager Da'shana are first rate. The hotel is located in a great location. Right on the parade route and only feet from Canal Street and the French Quarter. The hotel is immaculate. The room was extremely clean when I arrived and was refreshed daily by the cleaning staff. Thanks Royal St. Charles Hotel and fantastic staff for making an 8 day stay memorable. Hang in there with all that is happening in New Orleans today. The city and it's residents are tough and resilient and better days are ahead.…
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Date of stay: February 2020
Value
Service
Sleep Quality
1 Helpful vote
Helpful
This is the first time a made a bad review of a place. But this hotel have a very unacceptable front desk service. Two woman’s on the front desk was very arrogant and give me a terrible service. I have 4 rooms booked and they were mad, because? I don’t know. The rooms are ok, the cleaning service was good. A man at nigh on front desk was friendly. The hotel have a great location, near Canal Street and Boubon St. At the check out .... surprise!!! they charge more things, son I pay $240 (4 rooms) more for that surprise charges and again bad service. I really have a bad experience on the Hotel.
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Date of stay: March 2020Trip type: Traveled on business
1 Helpful vote
Helpful
PRICE RANGE
$91 - $282 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal st charles new orleans, hotel royal st charles, clarion new orleans
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
143
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Claim Your Listing Frequently Asked Questions about Royal St Charles Hotel
Which popular attractions are close to Royal St Charles Hotel?
Nearby attractions include The Sazerac House (0.2 miles), Clue Carre - New Orleans' First Live Escape Game (0.1 miles), and The Escape Game New Orleans (0.3 miles).
What are some of the property amenities at Royal St Charles Hotel?
Some of the more popular amenities offered include a fitness center, a business center, and meeting rooms.
Is parking available at Royal St Charles Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Royal St Charles Hotel?
Conveniently located restaurants include GW Fins, Olde Nola Cookery, and Laura's Candies.
Are there opportunities to exercise at Royal St Charles Hotel?
Yes, guests have access to a fitness center during their stay.
Is Royal St Charles Hotel located near the city center?
Yes, it is 0.5 miles away from the center of New Orleans.
Does Royal St Charles Hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Royal St Charles Hotel?
Many travelers enjoy visiting Our Sacred Stories (0.4 miles), Hermann-Grima House (0.4 miles), and Longue Vue House and Gardens (3.6 miles).
Is Royal St Charles Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.