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Holiday Inn Downtown Superdome

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Holiday Inn Downtown Superdome
Holiday Inn Downtown Superdome
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1,126 Reviews from our TripAdvisor Community

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Showing 1,007: English reviews
London, United Kingdom
Level Contributor
79 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed August 15, 2016

We really just used this hotel as a base for touring New Orleans and for that it was ok, being approx 10 min walk from Bourbon St. However the hotel itself, despite its polite and helpful staff, was somewhat tired ... The external wall in the room had damp patches; there was a poor shower head in the bathroom and... More 

Helpful?
Thank DiddyDoddyDave
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

It's disheartening you found our property to be tired as it has been completely renovated at this time. We take great pride in exceeding the IHG standards and deeply regret this was not your experience. Our Engineering and Housekeeping teams have been notified to immediately address the concerns encountered during your stay. Please accept our heartfelt apology for this poor... More 

Florida
Level Contributor
50 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed August 11, 2016

Typical Holiday Inn with average accommodations. Bathrooms are not updated and are split plan. Beds are comfortable, but not plush and rooms have been refurbished a bit with modern furniture. Hotel itself is not in the best location, although walkable to the French Quarter. Area surrounding the hotel seems a bit sketchy in the late hours, but this can be... More 

Helpful?
Thank AlexBuckFL
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for taking the time to review our property. We greatly value feedback from our guests to improve your experience. More 

Oak Park, Illinois
1 review
3 of 5 stars Reviewed August 9, 2016

I thought this hotel was just okay. The rooms (at the least the room I had) did not have hot water. The cleaning staff did not clean the toilet or replenish the travel size toiletries. The gentleman who works the bar was great and the Mgr. John! But the rest of the front desk staff is either unknowledgeable or rude.... More 

Helpful?
Thank obryant01
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

Please accept my sincere apology for the issues encountered during your stay. It’s incredibly kind of you to acknowledge staff members. Thank you kindly for taking the time to bring these failures to our attention. Your comments are extremely helpful in our enduring aspiration to improve the guest experience. Little problems add up to affect overall satisfaction, and you deserve... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
90 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed August 8, 2016 via mobile

We stayed here a couple of years ago and loved it so came back. Hotel is undergoing renovations but that didn't bother us and staff were very good at letting us know where the maintenance workers would be. Close to French quarter (10 min walk), nice staff, great pool. Rooms very spacious and clean. We had a balcony overlooking the... More 

Helpful?
Thank Claire T
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you kindly for the recommendation! Your time and loyalty are greatly valued. We look forward to serving you again in the future! More 

Minneapolis, Minnesota
Level Contributor
105 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed August 4, 2016 via mobile

What I like about the location is that it's walkable to the Quarter, but in a quiet area. It's also quite convenient to I-10 without hearing freeway. The beds are comfy, there's a restaurant for breakfast (not included in the room), and a bar in case u want a night cap without walking to the quarter. There are several great... More 

Helpful?
Thank CuriousTraveler5050
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

We appreciate you taking the time to share such wonderful comments! Come back and see us soon! More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 2, 2016

My family of 5 stayed for 5 nights and were very comfortable. In-room fridge was great in order to have snack options in the room. The staff was very friendly and helpful. Wi-fi was not the greatest as it often would lose its signal. We spent a lot of time at the roof-top pool. It was big and clean. The... More 

Helpful?
Thank Mandy S
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for recognizing our comfortable rooms, inviting rooftop pool, newly expanded and renovated fitness center, convenient location, and dedicated team! We truly appreciate your recommendation as well! However, please accept our sincere apology for the issues encountered with the Wi-Fi. This is certainly not the norm for our location. We recently upgraded our wireless internet access to the latest... More 

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 1, 2016

I hosted a 3 Day Family Reunion at the Holiday Inn Downtown Superdome. We booked nearly 20 rooms and had 3 catered events in their meeting space. From maintenance to engineering to sales and catering, the staff was great and super accommodating to all of our special needs. They addressed any unexpected issues and helped us pull off a wonderful... More 

Helpful?
1 Thank Latoya S
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

We're honored to have hosted your family reunion; thank you for taking the time to share our dedicated team made it a memorable one! Guest satisfaction and recognition is truly the greatest reward for our efforts. It's wonderful to see you thoroughly enjoyed your visit to our vibrant city and hopefully it will become a new family tradition! More 

Minerva, Ohio
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 29, 2016

We were in town with 29 people going to work a couple days with the YRNO group rebuilding houses. We got room assignments quickly and all requests handled professionally. The hotel was within walking distance of the French Quarter, Canal Street, the river, the mall and even the casino and The Superdome. There was a rooftop pool and a fitness... More 

Helpful?
Thank Scott R
HI-NewOrleans, Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for the stellar review; we greatly appreciate you taking the time to share such wonderful comments! More 

Jamaica, New York
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 25, 2016 via mobile

3 Day Family Reunion. Family reserved several rooms. Nice hotel with great location and potential. For the most part , staff was accomodating, especially front desk personnel.Very busy weekend for them as there were several reunions at the same time. Often crowded front desk and longer than average wait for elevators. Food was just Ok at breakfast buffet and a... More 

Helpful?
Thank Gaildeb
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you kindly for acknowledging our success, in service and location, and taking the time to bring these concerns to our attention. Please accept our heartfelt apology for the wait times encountered as our dedicated team assists everyone as quickly as possible without sacrificing a friendly experience. Our F&B team truly strives to provide delectable meals and we deeply regret... More 

Michigan
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 25, 2016

My family of 8 (6 kids ages 5 to 15) stayed here on the 4th of July as part of a cross-country road trip. The hotel is absolutely beautiful! The staff were very accommodating in making sure we got two adjoining rooms, as requested. However, when I booked the room a month in advance, I had asked for rooms overlooking... More 

Helpful?
Thank Stefanie G
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

We greatly appreciate you recognizing our beautiful hotel and dedicated team! However, we're truly sorry for the disappointment with your room placement. We do our very best to accommodate all guest requests but when the hotel is fully occupied during special events and holidays it's increasingly difficult. There are not many adjoining rooms on property, so in order to honor... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a refreshed Holiday Inn! Visit the recipient of the Customer Service Excellence award by IHG. Rooms feature Simmons pillow top mattresses and new pillow options. Relax in our courtesy area shuttle. Savor fresh coffee and pastries daily. Stay connected with FREE wireless. Plunge in our large rooftop pool and energize in our fitness center. Our full service property offers tantalizing meals morning, noon and night. Adult beverage options showcased in our Mardi Gras Lounge. ... more   less 

Additional Information about Holiday Inn Downtown Superdome

Address: 330 Loyola Avenue, New Orleans, LA 70112-1807
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $115 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Downtown Superdome 3.5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Holiday Inn Downtown Superdome Hotel New Orleans
Downtown Superdome Holiday Inn
Holiday Inn New Orleans
New Orleans Holiday Inn
Holiday Inn Superdome
Hotel Style:
#37 Business Hotel in New Orleans
#72 Romantic Hotel in New Orleans
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