Perfect place to stay in the local area. The place Is very nice and clean. People very nice. Can valet the car while you stay.local to many restaurants and shops. The room was pretty big. Has an older smell to the place but it’s because the place is so old. Does not look like a typical holiday inn for sure.
Good location for Bourbon Street and most tourist spots. We found cheaper parking through Spot Hero up the road at 1200 Poydras Street which I recommend, book and pay before parking. Rooms were large, bathroom dated and small but fine. A solid choice, hotels were really expensive for our dates as the Easter holidays so this wasn't great value in my opinion but it was in comparison to others on offer. A good base, nothing spectacular. The pool was shut and under construction but I knew this at the time of booking. Strange noise during the night, sounded like strong winds but calm weather outside so not sure where that came from. It didn't bother me but may a light sleeper.
Hotel room and staff are fine. DO NOT BUY BREAKFAST WHEN YOU BOOK YOUR ROOM ONLINE! I cannot stress this enough. Best case, it is a miscalculation from the owners attempting to streamline your stay; worst case, it's a scam from the owners to get more of your money. It sounds logical: Pay for your meal ahead of time and save some hassle. WRONG. In reality, what you are actually paying for (which they dare not tell you), is just a CREDIT towards the COST of your breakfast. The current rate is $16. That sounds fine until you get to the kicker: Your credit only applies to SIDE A of the breakfast menu, and not the whole breakfast menu (sides A and B). Guess where the best breakfast menu items are? YUP, side B. Confused yet? You're not alone. It breaks down like this: You are free to choose anything on side A of the menu and apply your $16 credit towards the cost of the meal. But, surprise! Here's the catch! Everything on the menu is priced in a way that it will NOT add up to $16, meaning you will either owe more money when you are done, or lose pre-paid money that you can't get back. Example: $8 Pancakes + $3 coffee = $11. Sorry, no refunds and the servers don't get the $5 for a gratuity. It's gone. Want something listed on side B of the menu (the really good stuff?) Too bad! If you choose anything from side B, you CANNOT use your credit and will have to pay full price, rendering your $16 credit useless. This is really what the owners want you to do as they make twice as much money from you. These meal/"credit cards" are issued to you at check in and even say "good for one breakfast" printed on them. I guess technically that may be true. I doubt they will ever print the truth, which is "good for $16 off the price of anything Side A of the menu not including gratuity." Side note: The restaurant servers hate these "credit" cards (they told me), as they have to explain the scam dozens of times each morning to customers who are NOT amused. This leads to confusion, resentment and lower tips for the servers who have nothing to do with this scam.…
I recommend this hotel. The location was good and within walking distance to many things downtown. The adjacent parking garage made things very easy as well. The room was comfortable and clean and the price was good. The staff was friendly and all wearing masks properly.
I’ve stayed at this holiday inn many times but it’s been awhile since my last visit. It’s close to the CBD , warehouse district, and the French quarter, with a trolley line that runs right by it. But a little known secret is that it’s right across the street from the Jefferson transit bus stop that takes you to and from the airport. The cost to take that bus is two dollars one way! Compare that to the airport shuttle ( $20 to $30) or an Uber/Lyft ($40 minimum if you’re lucky) .. I used that bus in both directions and easily saved $100 as it was raining when I arrived and the fares were much higher. As for the hotel itself, it’s well maintained. Rooms are nicer than your typical holiday inn, although they are a bit dated. I would get a room on an upper floor as these tend to be quieter. They’ve added room safes since my last visit which was needed. The place features an outdoor pool area with a large patio. The restaurant / bar on the ground floor gets a lot of traffic but service there can be spotty. No free breakfast but not bad if you choose to eat there. One negative is that the bar closes at 10 pm. Fortunately, lots of restaurants and bars very close by. Another negative is the park across the street which has a lot of homeless hanging out there. They don’t come inside the lobby though. Stay away from that park at night. Overall, not a bad choice for a stay but it’s lacking charm if you’re seeking that.…
We had a nice stay. Hotel is well appointed. The large room was comfortable w/ good bedding and amenities. Excellent soundproofing from outside noise. Great location for Saenger Theater. Loads of city buses stop right outside. Valet Parking is $35/night but with spothero app I found a garage 1 block away for $13.
After my luggage and backpack were stolen, I was unable to cancel my room reservation in time. The unsympathetic customer support I received was in stark contrast to the rest of my trip. I will definitely not use Holiday inn for any more conference planning. If they can not accommodate me in a dire circumstance, I dont't trust them with my potential attendees.
This location put us right in the middle of everything that we wanted to explore. With an Uber it would take no more than 10-15 mins to try the infamous beignet in town or to stroll Bourbon street to check out the different bars. Overall, our stay was pleasant and the staff were helpful by allowing us a late check out time and keeping our luggage safe while we took advantage of our last hours before departing.
Business Owner here, Prepaid room in advance, Traveled to New Orleans and Concierge wanted additional $60 Security Deposit and wouldn’t take business debit card. Then cancelled room. Had to pay for parking to leave after not being able to check in. Horrible people skills. No help at all, forced to sleep in vehicle due to Holiday Inn.
Hotel Staff was great and parking garage and location were secure. The rooms were a bit dated (No USB Plugs - No Blow Dryer) and not as clean as I would have liked. Carpet was kinda gritty and floor in the bathroom had hair in the corners that were there when we arrived. The water was either HOT or COLD, barely a happy medium. AC worked great and we felt safe, but considering the price you are paying I would expect a little more attention to details. When you are paying over 200 bucks a night and a nightly parking fee, you should definitely feel the difference. The no free breakfast was expected, but their restaurant was very busy, understaffed and EXTREMLY overpriced for their tiny menu. They mentioned having "grab and go food" at the check in desk when we booked, but it was basically muffins and water that you of course were charged for. Check you credit card BEFORE you leave! My card was double charged for parking when we only had one car and the $180.00 Hold they put on your card during your stay was also double charged. Had my credit card not notified me I would not have noticed. The pool was nice but SMALL - especially for the amount of people. Don't let the pictures fool you. My main reason for choosing this hotel was because the pool looked big and welcoming. There is also no hot tub, but considering the amount of people there it would have to be a big one.…