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Holiday Inn Downtown - Superdome

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330 Loyola Avenue, New Orleans, LA 70112-1807
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (450)
360
Panoramas (6)
Room & Suite (312)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Downtown - Superdome
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#91 of 178 hotels in New Orleans
Location
Cleanliness
Service
Value
Located in the Birthplace of Jazz and just steps from the Mercedes Benz Superdome, Smoothie King Arena, and French Quarter. We are also ideally located next to the booming Biomedical district, including University Medical Center, VA Hospital, Tulane Hospital, and LSU Health Sciences Center. Discover beautiful upscale rooms with complimentary WIFI, microwaves, refrigerators and Keurig coffee makers. Each room features a private balcony with magnificent city views, some of Duncan Plaza where a young Louis Armstrong once lived and played. Take a streetcar ride to Cafe du Monde in the French Quarter. Discover the magic of Jackson Square, anchored by breathtaking St. Louis Cathedral, or take a quick ride to National World War II Museum, Harrah’s Casino, the Riverwalk and Canal Place. In the evening, dine at our Streetcar Restaurant, have a drink in our Clarinet Lounge or join a second line down Bourbon Street. Take a carriage ride to Frenchmen Street where you can listen to live jazz till the wee hours of the morning. Then just follow the Clarinet home to the Holiday Inn Downtown - Superdome
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Car hire
Paid public parking on-site
Parking garage
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Kids' meals
Wine / champagne
Vending machine
Highchairs available
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Microwave
Refrigerator
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, Spanish
1,507Reviews57Q+A100Room tips
Traveler rating
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Popular mentions
Viktoriia wrote a review Nov 2020
1 contribution
I tried make reservations by the phone and the lady said that total for two nights will be $190 with taxes. When I came guy on the front desk said that total will be $398. When I asked manager to help resolve this situation he said that we can send request and they will figure out what’s happened. But we’ve been at at front desk with baggage and prepaid parking. I’m disappointed of service and I not recommend this hotel!
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Date of stay: November 2020
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Response from IHG Service, Owner at Holiday Inn Downtown - Superdome
Responded 1 week ago
Hi viktoriiabar, Thank you for your stay and patronage. Our hotel is the perfect place to enjoy a quiet stayed and refresh your family bonds. I read your comments and I am sorry that you had trouble with the amount to pay on the reservation. I understand that you expected from us. I shared your comment with our managing team and are reviewing what happened. I can assure you that your concern will be dealt with. I sent you a private message so we can discuss your stay further. I invited you to come and created some with us on your next travel. Best wishes, Oscar C. Case Manager IHGService
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Steven P wrote a review Oct 2020
Phoenix, Arizona57 contributions25 helpful votes
The front desk staff was friendly and the room comfortable enough during my three-night stay, which is where the positives end. I realize COVID impacts things these days, but most of my observations are not pandemic-related. First, the location may appear favorable but it is not. Loitering is an issue the hotel has clearly not addressed, and at one point I noticed the front desk calling what I assumed was the Police in attempt to remove someone from the side entrance. Police were in the lobby bar area late one afternoon after an incident, and multiple police were in the lobby on the morning of departure. These are only what was observed, as I was away from the hotel most of the time... Parking is not affiliated with the hotel, which means you must pre-pay separately for the duration of your stay. Not only is this not indicated in the hotel description during the reservation process, but the parking lot seems to allow more vehicles than it has spaces to accommodate; at least once, I had to park in a space designated for electric vehicles (which I did not have) because nothing else was open... Despite this being a non-smoking facility with signs to that effect throughout the property, the 18th floor smelled of marijuana as you exited the elevator on the final day of my stay... Guests regularly ignored social distancing limits in elevators and mask requirements in public areas... Think of this as my gift to you; the low rate is not worth the experience... stay just two blocks south at the Hyatt Regency for an infinitely more pleasant and peaceful experience.
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Date of stay: October 2020Trip type: Traveled on business
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Response from IHG Service, Owner at Holiday Inn Downtown - Superdome
Responded 3 weeks ago
Hi stevenpphx, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments regarding the loitering of people in common area, parking arrangement, social distancing protocol. I understand your dismay and I am sorry. This is not the joy of travel for all experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. I appreciate you as our guest and I still hope you would give us another chance in the future. Orlando A. Case Manager IHGService
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Rosie R wrote a review Mar 2020
1 contribution
Great service by the hotel staff, rooms were clean, we blocked 15 rooms and we were all on the same floor side by side. We definitely enjoyed our stay and had no complaints. Everything we had requested ahead of time was done flawlessly. Walking distance to Bourbon street, streetcars etc. Highly recommend.
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Date of stay: March 2020
Value
Rooms
Service
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Response from Corinne Rogalny, Owner at Holiday Inn Downtown - Superdome
Responded Aug 11, 2020
Thank you for the recommendation, we appreciate the great comments and we look forward to serving you again in the future.
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Lafemmegiselle wrote a review Mar 2020
Chicago, Illinois249 contributions122 helpful votes
I stayed here last weekend and was given great service by all. They were inundated with cranky 20 somethings who all wanted to get to some formal dance. My room was on the top floor, yet one wall smelled of mold. Curious. It was nice to have a small balcony to air it out and to get a better view of the city. The toilet fit under the counter ledge which made it impossible to fully extend the lid. Again nothing horrible but curious nonetheless. The big disadvantage is the location. Superb for Tulane visitors, it is at least a mile from the French Quarter. There is no hotel shuttle service so factor Uber or taxi into your hotel price. Easily $50 if you go out and want to return to your room to freshen up before dinner. There is nothing nearby to walk to at night so it was disappointing. A suggestion to the hotel is to have a van that leaves every half hour to the same dropoff/pickup point first come first served. That would make all the difference.
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Date of stay: March 2020Trip type: Traveled on business
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Response from HI-NewOrleans, Manager at Holiday Inn Downtown - Superdome
Responded Mar 12, 2020
Thank you kindly for recognizing our successes and taking the time to bring these few failures to our attention. Your comments are extremely helpful in our enduring aspiration to provide an exceptional guest experience. I would like to personally apologize for the issues during your stay and hope this does not deter you from staying with us again.
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SallyGil wrote a review Mar 2020
Brough, United Kingdom109 contributions32 helpful votes
We stayed at this hotel for 4 nights. The room was spacious with a Keurig, fridge and microwave. We only once at the hotel, a lunchtime buffet but the food was good. The gym is the usual size of a hotel gym, not massive but enough equipment in there for a workout. The pool area is on the 8th floor (near the gym) and is lovely. I liked the location, it was about a 10 minute walk to Bourbon Street, so close but far enough away from the chaos!
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Date of stay: March 2020
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Response from HI-NewOrleans, Manager at Holiday Inn Downtown - Superdome
Responded Mar 10, 2020
Thank you for taking the time to review our property and for the comments. We hope you stay with us again the future.
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PRICE RANGE
$95 - $274 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn downtown superdome hotel new orleans, downtown superdome holiday inn, holiday inn new orleans, new orleans holiday inn, holiday inn superdome
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
292
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Frequently Asked Questions about Holiday Inn Downtown - Superdome
Which popular attractions are close to Holiday Inn Downtown - Superdome?
Nearby attractions include Clue Carre - New Orleans' First Live Escape Game (0.2 miles), Immaculate Conception Church (0.2 miles), and Saenger Theatre (0.3 miles).
What are some of the property amenities at Holiday Inn Downtown - Superdome?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Downtown - Superdome?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Downtown - Superdome?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Downtown - Superdome?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Holiday Inn Downtown - Superdome?
Conveniently located restaurants include Maypop Restaurant, Roosevelt Hotel Bar, and Hobnobbers Varieties Bar.
Are there opportunities to exercise at Holiday Inn Downtown - Superdome?
Yes, guests have access to a pool and a fitness center during their stay.
Is Holiday Inn Downtown - Superdome located near the city center?
Yes, it is 0.4 miles away from the center of New Orleans.
Are any cleaning services offered at Holiday Inn Downtown - Superdome?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Downtown - Superdome offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Downtown - Superdome?
The staff speaks multiple languages, including English and Spanish.