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Hilton Garden Inn New Orleans Convention Center

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Hilton Garden Inn New Orleans Convention Center
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1,154 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn New Orleans Convention Center
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Showing 1,114: English reviews
Houston, Texas
Reviewed August 21, 2015

Comfortable room, well equip ed meeting room. The restuarant food was surprisingly good both breakfast and lunch. All of the staff I encountered were professional, courteous, and helpful. Wish the bar kept better hours.

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1Thank Tripin123
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for providing such a valuable review of your recent stay. I am pleased to hear that you were satisfied with your room and your meeting room accommodations. We also sincerely appreciate your recognition of our staff. We take great pride in our staff and are glad that you were satisfied with your service. We do close our bar...

Cochin
Reviewed August 20, 2015

stayed overnight..enjoyed the stay and food in the restaurant....room, linen and bathroom was absolutely clean and hygienic..neworleans classic dishes were awesome..bit slow service for dinner as I went at 2100hr..

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Thank Ft A
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent experience with us. I am so glad that you enjoyed your room, linen, and food in the restaurant. I am sorry about the slow service you received though. I will be sure to follow up with our Restaurant team to ensure they maintain a steady pace at all hours of the shift. We sincerely...

Detroit, United States
Reviewed August 19, 2015

The overall staff at the hotel is very professional and accommodating. Sharon will treat you as royalty. It's obvious they value each and every guest. I didn't encounter any problems at this hotel. Everything was fresh and clean. I will be staying here again!!

Review collected in partnership with Hilton Garden Inn
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Thank Rhonda B
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you providing such valuable feedback for us! We sincerely appreciate the kind words about Sharon, I will be sure to pass them along to her. We do value all of our guests and want to ensure you all have the best experience with us. We appreciate your loyalty and cannot wait to welcome you back on your next trip...

Reviewed August 19, 2015

I truly enjoyed my 4 days/3 night stay at the New Orleans Hilton Garden Inn. From the moment I was welcomed graciously by Sharon until I closed out my bill with Norman everything was handled perfectly. For example, I reported a small leak under the bathroom toilet. Sharon promptly had it repaired by the time I returned to my room....

Review collected in partnership with Hilton Garden Inn
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Thank Laacosta56
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent stay with us! We sincerely appreciate the kind words for our Front Office staff, including Sharon. I am also glad to hear that you enjoyed our in room amenities. We sincerely hope that you choose to stay with us again on your next trip to New Orleans. We would love to welcome you back!...

Jackson, Mississippi
Reviewed August 18, 2015

Jasmine and Michelle were great at check in. The bellmen can't think of his name that was there 8/15 night was nice told us about a fabulous restaurant that we loved. The bartender helped give recommendations as well and of course a wonderful drink lol. I did check the room after we came back from dinner but could not do...

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Thank TroubledMoores
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent stay with us. We appreciate your kind words for our bellman, Michelle, and Jasmine. I am sorry to hear however about the items that you found in your room and the mattress. We could have handled these issues very quickly for you and I am very sorry that this was not the case. I...

Katy, Texas, United States
Reviewed August 16, 2015

Room was adequate; beds relatively comfortable. Location was primary reason for selection - close to WWII Museum and only a trolly ride from French Quarter. Restaurant not very active during our stay and the poor service may be the reason. Food was good though perhaps overpriced. Breakfast buffet was average but definitely overpriced.

Review collected in partnership with Hilton Garden Inn
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Thank Jim B
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent stay with us. I am glad that you enjoyed the bed and the location of the hotel. I am very sorry that you were not pleased with the prices in the restaurant. We do offer a full American breakfast buffet which is a made to order breakfast and authentic New Orleans dishes. Please feel...

home
Reviewed August 11, 2015 via mobile

I stayed at the Hilton Garden Inn Convention Center because I was attending a conference at the Convention Center. It was convenient to the conference but far from all the goings on in NOLA. Bourbon Street and the French Quarter are within walking distance although I would be cautious doing the walk back late at night. The hotel was basic-...

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1Thank dmom2622
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent experience with us. I sincerely appreciate all of the aspects you included in your review. I am glad that you were able to experience our restaurant, the Convention Center, and Bourbon Street. We appreciate the kind words regarding our staff and service. We take great pride in our hotel and it is so nice...

Lousianna, United States
Reviewed August 10, 2015

The hotel was aesthetically pleasing. Staff is great. The hotel is in an area very close to the convention center. I would not advise walking alone outside after dark. Fitness center was not as clean as I would have preferred, however, it served its purpose.

Review collected in partnership with Hilton Garden Inn
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Thank Lisa A
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for taking the time to share your recent stay with us. Your feedback is quite essential to improving our guest experience. I am glad to hear that you enjoyed the appearance of the hotel, our staff, and convenience to the Convention Center. Thank you for the comments regarding the fitness center. I have brought your survey to the...

New Roads, United States
Reviewed August 4, 2015

The staff, food, rooms, meetings were really nice. Location and securtiy was great. Hotel restaurant food was real good and served classic New Orleans dishes as well as other items that were unusual and tasty.

Review collected in partnership with Hilton Garden Inn
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Thank Susan W
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent stay with us! I am so glad that you enjoyed our great food, staff, and you felt secure during your stay. We sincerely hope that you choose to stay with us again on your next trip to New Orleans. Sincerely, Erica D.

Haleyville, Alabama, United States
Reviewed August 2, 2015 via mobile

The staff allowed us to check in early after we arrived in town early than expected. The staff was very helpful with excellent, timely room service. The pool was clean. The beds were comfy. Check out was quick and easy.

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Thank Tabatha S
Erica D, Executive Assistant to the General Manager at Hilton Garden Inn New Orleans Convention Center, responded to this review

Thank you for sharing your recent stay with us. I am so glad the staff was able to accommodate you on your early check in. We sincerely appreciate the kind words regarding the cleanliness of the pool, the helpfulness of the staff, and the comfort of your bed. We sincerely hope that we have the pleasure of welcoming you back...

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Staying in Arts District / Warehouse District

Neighborhood Profile
Arts District / Warehouse District
Once a thriving industrial zone, today this district is home to a buzzing arts scene with an amazing assortment of galleries, boutiques, and studios having moved in and set up shop throughout the disused warehouses for which the area is so well known. Much of the art you'll come across here is local in scope, ownership and inspiration. However, among the many old brick warehouses are modern structures of steel and glass housing large-scale cultural institutions of national prominence such as the National World War II Museum, the Contemporary Arts Center, and the Ogden Museum of Southern Art. Just as eye catching as what’s on view inside the galleries and museums is the chance to see your ship come in at the Julia Street Cruise Terminal, which serves as a wistful reminder of the city’s historic maritime prominence.
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn New Orleans Convention Center

Address: 1001 S Peters St, New Orleans, LA 70130-1725
Location: United States > Louisiana > New Orleans > Arts District / Warehouse District
Price Range: $120 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn New Orleans Convention Center 3.5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Hilton Garden Inn New Orleans Hotel New Orleans
Hilton New Orleans
New Orleans Hilton
Hotel Style:
#30 Business Hotel in New Orleans
#56 Romantic Hotel in New Orleans
#59 Family Hotel in New Orleans
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn New Orleans Convention Center staff and other travelers.
15 questions
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Questions? Get answers from Hilton Garden Inn New Orleans Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floor is a must (close to pool)”
 of 5 bubbles marquisleonmoss, 4 days ago | Read review
“Go somewhere else.”
 of 5 bubbles clevelandsluggo, 2 weeks ago | Read review
“Join Hilton Honors and you will enjoy extra rewards including free internet service.”
 of 5 bubbles Hereandthere913, Feb 9, 2017 | Read review
“If you are Hilton Honors, site will allow you to choose from available rooms during early online check in. Very nice feature!”
 of 5 bubbles DegaTrip, Feb 6, 2017 | Read review
“Good location for the convention center”
 of 5 bubbles donnyleprechaun, Nov 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question