Hilton Garden Inn New Orleans Convention Center
219 reviews
#126 of 177 Hotels in New Orleans
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Room & Suite (51)
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 06/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#126 of 177 hotels in New Orleans
Location
Cleanliness
Service
Value
Experience New Orleans with Hilton Garden Inn Experience the captivating allure of our hotel's New Orleans location. When you stay at Hilton Garden Inn New Orleans Convention Center, you are just one block from the New Orleans Morial Convention Center and in walking distance of French Quarter attractions and restaurants. Our New Orleans hotel is just a streetcar stop from the Riverwalk and Harrah’s Casino and a short walk to the world-renowned French Quarter. Business guests appreciate the complimentary 24-hour Business Center with many professional amenities. For your meeting or reception we offer over 5,000 sq. ft. of meeting space including the Garden Ballroom with 2,700 sq. ft. of continuous event and pre-function foyer space for up to 350 people. Enjoy dining selections at the Garden Grille & Bar® and treats to go from the 24-hour Pavilion Pantry®.
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Room & Suite (51)51
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Paid private parking on-site
Wifi
Hot tub
Rooftop pool
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Snack bar
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English
Location
Full view
95Great for walkers
Grade: 95 out of 100
52Restaurantswithin 0.3 miles
16Attractionswithin 0.3 miles
Contact
1001 S Peters St, New Orleans, LA 70130-1725
Getting there
Rental CarsSee rental cars from $30/day
219Reviews5Q+A11Room tips
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Hotel's Favorite
I've never had a faster or easier check-in in my life. Didn't know it was possible to check-in so fast. Very clean room, looked recently updated. It was an absolutely perfect place to stay on my layover.
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Date of stay: January 2021Trip type: Traveled on business
Helpful
Response from Journey35458339849, General Manager at Hilton Garden Inn New Orleans Convention Center
Responded 3 days ago
Thank you for the outstanding review! We're delighted your experience at Hilton Garden Inn New Orleans Convention Center was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon! Have a lovely day!
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I recieved a text message at 11:40 am on the day we were checking into this hotel with an abrupt cancellation. When I called for any suggestions they spent 20-30 minutes just giving me a run around and then charging me double at one of the other Hilton hotels nearby.
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Date of stay: October 2020
Helpful
I know we are in Corona Virus Times but..... you can still provide good service and friendly positive attitudes. Housekeeping didn’t think it was important to freshen the room. The front seat did not think it was important for us to have filtered water to fill a water bottle. Glen didn’t follow up in the previous mornings phone call at 6:00 AM to have the empty room next door’s alarm clock to be turned off. So we were awakened both mornings at 6:00 AM with no way to turn it off. The female that dropped off towels because we called that our room had not been freshened, tossed the towels on the bed and said, I’m supposed to drop off towels and get the trash. That is what the front desk told me”. Not — I’m sorry your room wasn’t serviced today. We were busy working with the other 14 people here. The Hotel was basically empty and they could not appreciate the business they had. My husband and I are Hilton Diamond members and we will never stay at this property again. Ever. …
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Date of stay: March 2020Trip type: Traveled on business
1 Helpful vote
Helpful
Response from Journey35458339849, General Manager at Hilton Garden Inn New Orleans Convention Center
Responded Mar 24, 2020
Thank you for your feedback, Ruth. We do apologize if you did not receive the memo regarding the temporary change to our service standards. We are doing our best to meet the needs of our guests, while at the same time protecting the health of our associates. We hope that you and your family stay healthy during this challenging time for our country. We would be thrilled with the opportunity to host you again when things are back to normal.
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Great Stay! Walking distance to everywhere. Valet parking was awesome! Best stay I have had in New Orleans and will definitely be staying there again. Hilton great job and thank you for the experience!
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Journey35458339849, General Manager at Hilton Garden Inn New Orleans Convention Center
Responded Mar 11, 2020
Thank you for taking the time to share this lovely review, dwright3508! We're so glad to know you had such an enjoyable experience with us at Hilton Garden Inn New Orleans Convention Center. We're also thrilled you enjoyed our central location and proximity to so many of the city's best attractions. That's what we like to see! We'd love to host you again so we can share yet another unforgettable experience with you! Have a wonderful day!
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Drove up to a "VALET ONLY" Hotel - couldn't believe it. Parked...waited for a valet....went inside looking for a valet - no one could be found. I Checked in and still had to LOOK for someone to take the car. NO OPTIONS is the sign of an out of date out of step property these days. If you offer no options - then you're putting yourself in a league of high performance hotels - and you'd better deliver. At my first encounter - this is a bad sign - STRIKE ONE. I ordered a "suite" on line - but there is nothing in the website or was I told when I checked in that ALL their suite are backed up to the elevator shafts - after 2 bad nights of sleep hearing the elevators running all night long - this is a 2nd STRIKE I've held meetings in this property now for two days... no air yesterday - too hot and today you could hang meat in the room it's so cold. After 5 hours of trying to get it to warm up - I was told they had to "re-set" the system and it should warm up. Too long to inform - too little too late - STRIKE THREE this property is "86'ed" in my book. Buyer Beware!…
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Date of stay: March 2020Trip type: Traveled on business
Value
Location
Service
Room Tip: Don't take a suite even if they GIVE it too you!
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1 Helpful vote
Helpful
Response from Journey35458339849, General Manager at Hilton Garden Inn New Orleans Convention Center
Responded Mar 11, 2020
We appreciate you taking the time to share your feedback, Robert. We're disappointed your time with us was anything less than ideal. We care deeply about the comfort of our guests so we regret the challenges you had with the temperature control system in your room as well as the noise issue from the elevators. We also regret that you faced such difficulties with our valet parking. Thank you for bringing this to our attention. We'll be sure to address your concerns with the appropriate members of our team so that we may improve moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
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PRICE RANGE
$105 - $313 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn new orleans hotel new orleans, hilton new orleans, new orleans hilton
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
286
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Claim Your Listing Frequently Asked Questions about Hilton Garden Inn New Orleans Convention Center
Which popular attractions are close to Hilton Garden Inn New Orleans Convention Center?
Nearby attractions include The National WWII Museum (0.3 miles), Warehouse District (0.2 miles), and The Rusty Nail (0.2 miles).
What are some of the property amenities at Hilton Garden Inn New Orleans Convention Center?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hilton Garden Inn New Orleans Convention Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn New Orleans Convention Center?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Garden Inn New Orleans Convention Center?
Conveniently located restaurants include Two Chicks Cafe, Restaurant Rebirth, and Cochon Butcher.
Are there opportunities to exercise at Hilton Garden Inn New Orleans Convention Center?
Yes, guests have access to a pool and a fitness center during their stay.
Is Hilton Garden Inn New Orleans Convention Center located near the city center?
Yes, it is 0.8 miles away from the center of New Orleans.
Are any cleaning services offered at Hilton Garden Inn New Orleans Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn New Orleans Convention Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn New Orleans Convention Center?
Many travelers enjoy visiting Our Sacred Stories (1.2 miles), Hermann-Grima House (1.1 miles), and Longue Vue House and Gardens (4.2 miles).
Is Hilton Garden Inn New Orleans Convention Center accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.