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Four Points By Sheraton French Quarter

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541 Bourbon Street, New Orleans, LA 70130
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (502)
Room & Suite (271)
Pool & Beach (37)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points By Sheraton French Quarter
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#79 of 177 hotels in New Orleans
Location
Cleanliness
Service
Value
Travelers' Choice
Four Points by Sheraton French Quarter is an ideally located hotel in the French Quarter of New Orleans, Louisiana nearby world renowned Jazz, parades, shopping, and Cajun food at the intersection of Bourbon and Toulouse Streets.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Concierge
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast in the room
Banquet room
Meeting rooms
Convenience store
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mid-range
Languages Spoken
English
Hotel links
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1,385Reviews75Q+A100Room tips
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Popular mentions
Margaret E wrote a review May 2020
1 contribution
We booked a trip to Four Points Shearaton in New Orleans for week of March 16-24 before there was a Global Pandemic. We cancelled on 3/14 & they are giving us a run around on our refund. Our traveling companions received their refund on 3/26, we still have not received our money back. $2800.00 approximately. We are so angry & will not stay there ever again. They say they can't find our reservation, etc. I am furious! Don't book here, its not a properly functioning business.
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Date of stay: March 2020Trip type: Traveled as a couple
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Response from TeamMarriott, Manager at Four Points By Sheraton French Quarter
Responded May 31, 2020
Hello 700margarete, We appreciate you bringing these concerns to our attention. We are grateful for your feedback and also for your patience. You have our assurance that we will address your comments appropriately. Beth Ables General Manager
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Laurie W wrote a review Mar 2020
3 contributions1 helpful vote
My husband and I went to NOLA for Mardi Gras. We knew Bourbon Street would very rambunctious and rowdy for the week, but were excited to stay on Bourbon for the experience. The staff at Four Points were ready and well-prepared to deal with every situation that could come up. Wrist bands were worn by us guests for the entirety of our stay to ensure that only hotel patrons could enter during this time. This ensured that there were plenty of services available us when they were needed, such as restrooms, and a table at the bar downstairs, which, by the way had GREAT food. A couple of stand-outs were Allen, who helped us numerous times with information and navigating through the 'crazy', and Shantel, who ensured a smooth transition from leaving the hotel to go to a ball, then coming in early the next morning. We have stayed at the Four Points before, and it sure is nice to see many of the same folks who have been there for quite some time. Kudos to these awesome folks for ensuring our stay was enjoyable and very memorable!
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Date of stay: February 2020
Value
Location
Service
Room Tip: Ear plugs were provided to guests to ensure a good night's sleep during MG.
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Response from TeamMarriott, General Manager at Four Points By Sheraton French Quarter
Responded Mar 11, 2020
Dear lauriew275, Thank you for choosing the Four Points by Sheraton French Quarter again. With Mardi Gras being such a celebratory holiday in New Orleans, and our hotel being a part of the route for one of the largest parades, we are delighted you and your husband enjoyed the stay. We appreciate you recognizing Allen and Shantel for their efforts. We will definitely share your compliments with them. It was a pleasure hosting you both, and we look forward to your next visit! Beth Ables General Manager
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DCNative_4500 wrote a review Mar 2020
Washington DC, District of Columbia54 contributions8 helpful votes
As others have stated - fantastic location! Right in the middle of Bourbon Street and deep in the heart of the French Quarter. You're a 10 minute walk from the riverfront, Jackson Square, and St Louis Cemetery #1. We stayed in a balcony room overlooking Toulouse St and it was a happy medium. We could see (kinda) and hear Bourbon St but when we shut the doors it was a tolerable noise level. They DO provide ear plugs in the room, but we're accustomed to city noises like music, car horns, and the occasional banshee wail so it wasn't an issue for us. The hotel itself is hard-worn. I dont want to think about the amount and quality of use these rooms see, but aside from the frayed carpet and slightly mouldy showers, everything is functional and comfortable. We did find the maid service to be a little odd - they came by and gave us fresh towels each day (which were thick and fluffy), but they don't do anything in the guest room like vacuum or make beds. All in all, an excellent choice if your intent is to stay close to the Bourbon Street action.
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Date of stay: March 2020Trip type: Traveled with family
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Response from TeamMarriott, General Manager at Four Points By Sheraton French Quarter
Responded Mar 4, 2020
Dear Guest, Thank you for choosing Four Points by Sheraton French Quarter and for the fantastic review. We are glad our excellent downtown location in the middle of all the exciting things New Orleans has to offer, was perfect for your visit. We are also happy to know you enjoyed your stay and that our rooms provided the comfort you expected. Please be assured your concerns have been shared with our team as we are continually striving to enhance our guest experience. We appreciate your kind recommendation and look forward to welcoming you and your family back soon. Beth Ables General Manager
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Glenda B wrote a review Mar 2020
Colorado Springs, Colorado9 contributions1 helpful vote
While the location is great and Nesty is a wonderful concierge, this hotel is all about the turnover of rooms! Doesn't matter to them what time you arrived or from what time zone. The vacuuming begans in the hallway outside your door just after 8 a.m. prompting you to get up and get out!
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Date of stay: February 2020Trip type: Traveled as a couple
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Response from TeamMarriott, Manager at Four Points By Sheraton French Quarter
Responded Mar 4, 2020
Dear Glendachris, Thank you for candid feedback and for being our guest. We were quite disappointed to learn that you had some difficulties during your stay with us and apologize for the inconvenience you faced. We strive to deliver impeccable hospitality and comfortable accommodations to all of our guests, so we are sorry for the noise disruptions in your guest room. Please know that we take your comments seriously and assure you that we will follow up on your concerns with the appropriate staff to properly address these issues, and avoid them moving forward. It is our hope that you will consider giving us another chance on a future visit to regain your trust. Beth Ables General Manager
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marc232015 wrote a review Feb 2020
Corona, California71 contributions6 helpful votes
A little loud and needs updating. Next time I will not stay on Bourbon street. Canal street Seems much Cleaner. Parking is so expensive do not rent a car, not worth it. Walking is the only way to see nola
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Date of stay: February 2020Trip type: Traveled as a couple
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Response from TeamMarriott, Manager at Four Points By Sheraton French Quarter
Responded Mar 1, 2020
Dear marc232015, Thank you for taking the time to share your experience; we appreciate you choosing us! However, we apologize that your stay was inconvenienced. We know that the small details add up and make a major impact on your overall impression. We would love another opportunity to bestow the service we customarily provide. Thanks again for your feedback and we hope to see you soon. Beth Ables General Manager
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PRICE RANGE
$138 - $417 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada plaza hotel, ramada new orleans, new orleans ramada
FORMERLY KNOWN AS
Ramada Plaza Hotel - Inn on Bourbon
LOCATION
United StatesLouisianaNew OrleansFrench Quarter
NUMBER OF ROOMS
186
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Frequently Asked Questions about Four Points By Sheraton French Quarter
Which popular attractions are close to Four Points By Sheraton French Quarter?
Nearby attractions include Jackson Square (0.2 miles), French Quarter (0.1 miles), and New Orleans Secrets (0.06 miles).
What are some of the property amenities at Four Points By Sheraton French Quarter?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Four Points By Sheraton French Quarter?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Points By Sheraton French Quarter?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Four Points By Sheraton French Quarter?
Conveniently located restaurants include GW Fins, Olde Nola Cookery, and Mambo's.
Are there opportunities to exercise at Four Points By Sheraton French Quarter?
Yes, guests have access to a pool and a fitness center during their stay.
Is Four Points By Sheraton French Quarter located near the city center?
Yes, it is 0.9 miles away from the center of New Orleans.
Are any cleaning services offered at Four Points By Sheraton French Quarter?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points By Sheraton French Quarter offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Four Points By Sheraton French Quarter?
Many travelers enjoy visiting Our Sacred Stories (0.3 miles), Hermann-Grima House (0.07 miles), and Longue Vue House and Gardens (3.7 miles).
Is Four Points By Sheraton French Quarter accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.