My wife and I wanted a unique experience and found this property via a Google search. It looked intriguing, so we booked. The property exceeded all expectations. It’s absolutely gorgeous. The room was comfortable and had exceptional amenities. And may I say, you’ll be hard pressed to find a more friendly and personable property manager as Brian. Stop thinking and book it now. Great location and great experience. Highly recommended.
The execution at Audubon did not come close to matching the luxury description on the their website. Missing amenities included: no robes, no working radio and no telephone; the refrigerator in our room did not match the website and was a standard dorm room model. In addition, the wrought iron furniture did not have any pads, making the pool and courtyard furniture quite uncomfortable. The "french quarter butler" provided no services at all, other than as a source of very general information. After texting the "butler" a response was given in one to two hours. The most basic service, asking the front desk (there is not one here) to call a cab for you could not be accomplished unless you had several hours to wait for a return call from the "butler." The service provided was not close to butler service; I guess you might call this person an onsite property manager, but that would imply that the person was on the property almost all of the time and he was not. The property appears to be in need of some fairly routine maintenance. The common area was not swept our entire four days there, when you would expect a luxury hotel to maintain the common areas at least daily. There were leaves everywhere and it was unkempt at all times. Our cottage faced Dauphine street and there was a large contingent of homeless between Audubon and the Compac corner liquor store a few yards away on the corner; they were loud and disorderly from sundown until the early morning hours. The screaming and fighting were plainly audible in our cottage until 3:00 a.m. or so each morning. A note about Dauphine street: It is dark and not well lit; there are a great number of unoccupied buildings; after dark there are very few people using it other than those mentioned above. It was an unsettling walk each night. I suspect the Audubon Cottages were, at one time, much nicer. They look like they have been neglected both as to condition and services. If a hotel is going to advertise that they provide a luxury experience, they should do so. This was a bed and breakfast without the breakfast.…
Cute place to stay but the French Quarter just has lost all of its charm .. Very sad you don't feel safe once outside the gates of Audubon Cottages.. the humanity populating the streets is very dicey.. Not the same charming place as it was Pre Katrina..
I can’t image ever staying any place else when I return to New Orleans. The Audubon Cottages were the perfect place to stay. Located in the heart of the French Quarter, the cottages take you back in time whilst ensuring you have every modern comfort and convenience. We stayed in Cottage 1 which is where John Audubon lived when he painted his famous paintings. Both bedrooms were spacious and sumptuously appointed. The living area and breakfast area brilliantly incorporated modern convenience while keeping in the spirit of the era in which the cottage was constructed. While we didn’t partake in the pool due to time constraints, in was so inviting, nestled in a courtyard in the middle of the various cottages. Brian was so wonderful, helping us book our accommodations and making recommendations of things to do while Michael is a font of knowledge about the best places to eat and what to order. They both make you feel so at home that you will never want to leave …. But please do because we intend on coming back.…
This is the best place I've ever stayed in the French Quarter. Some of the well-known hotels are older with tired rooms and too many people. Our cottage was spacious, comfortable and newly renovated. Outside our room was a semi-private seating area surrounded by a brick wall next to a common courtyard with a small pool. The trees and landscaping are amazing. It is an oasis that works well after getting your fill of Bourbon Street, the noise and trash on the streets. Jeffrey and Brian were there to tend to our every need and offer great restaurant and bar recommendations. Normally, website pictures look far better than the real thing. In this case, the website photos do not do justice. This is my go-to place in the Quarter.
Booked a trip for October. Cancelled within the period and received notice of cancellation. Since then, no refund has been given and every possible phone number goes nowhere. Even the cancellation email address bounces back. Disgusting. I'm now having to take legal action to get $600 back.
most horrible experience I have ever had with a hotel group! Booked a weekend for my niece and her fiance', before departing on their honeymoon cruise on Monday, Dec. 14th. Cruise was cancelled due to covid, back in early October, cancelled through internet, no refund issued for the almost 400.00 charged upfront; have called every number and office known to man, no answer, mailboxes full, no call back after leaving 4 messages with reservations line, which is another company in Florida; customer service is non existent with this company; I will never use them again, or recommend their company to anyone. I guess I will have to drive to New Orleans from Alabama to get my refund; CC company won't charge it back since I booked it over 6 months ago. INCREDIBLY FRUSTRATED!!!!!!!
The Audubon Cottages are a wonderful, private experience in New Orleans. However, it is a bit strange not having anyone on property to help with anything, and also to not have a place to eat on site. Overall, we enjoyed our stay, and especially enjoyed the privacy of having the pool all to ourselves. That part was really delightful and refreshing in the NOLA heat and humidity. Also, the location is very convenient to get anywhere around New Orleans. We were able to walk a lot, and see so many places. There were some issues with the tv and WiFi, but we didn’t stay at the cottages long enough for that to be a big issue. For the price paid, and definitely for the price normally charged for these cottages, there shouldn’t be issues like this, though. Also, transportation to and from the airport is super expensive ($200 one way for our family of 6), and that shuttle service should be provided either for free or for less. We were made to feel very special, since we arrived a couple days before our wedding anniversary. We were surprised with a beautiful serving tray of meats, cheeses, crackers, nuts, and berries, along with a bottle of champagne and plenty of sodas and bottled waters in the fridge. That was a very nice touch, and we really appreciated it! We experienced some spooky sounds, but that comes with the territory of one of the most haunted hotels in the world.…
The cottages are the only place I want to stay in the quarter! Fantastic stay, staff, every detail was amazing. They made us feel welcomed, safe, and cared for even in the midst of the Corona crisis and shutdowns. Your staff is incredible!
I love the cottages. Its so convenient for Mardi Gras yet is so Quiet inside the door, Several of my friends visited and want to stay next year. I will definitely return again next year and get the same room.