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Quality Inn & Suites Maison St. Charles

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Quality Inn & Suites Maison St. Charles
Quality Inn & Suites Maison St. Charles
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916 Reviews from our TripAdvisor Community

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Showing 889: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW

I really enjoyed my stay! Check in was quick and easy. The guy who checked us in, Trey, was very friendly and helpful. My room was clean and comfortable and I loved the courtyard. The best part was that the AC was COLD! I would definitely stay again.

Helpful?
Thank Laura F
Ohio
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I booked one night via Groupon, and, on arrival, was delighted to be upgraded to a suite. The spacious, elegant suite featured magnificently high ceilings, two fireplaces and two chandeliers. The bathroom was very nice. The suite also featured fridge, microwave and free wi-fi. The lobby is strikingly decorated in black, white and red. The complimentary breakfast was served in... More 

Helpful?
Thank karenA2277TV
London, United Kingdom
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

After a long journey (London-Atlanta and a drive down to New Orleans) check in took over half an hour, we had been given rooms on the third (think in America it's called second) despite the hotel knowing (after all these years) that I am disabled and specifically asking for our 'usual room'. After much deliberation we were temporarily placed in... More 

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1 Thank originalpetula57
Hurricane, West Virginia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Not sure this hotel has recovered fully from the flood. AC did not work on second floor room. First floor suite bed was awful and bugs found in room. Cereal boxes for first day of breakfast was fine but next morning at the same time there was not much available. Parking was valet only so that added to the cost.... More 

Helpful?
Thank Steve S
Orlando, Florida
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was not our first time at this particular hotel but we did have a different experience. For our first two days we had to ask the front desk for towels because although the room was cleaned towels were missing. They got it right on the 3rd day. Breakfast was adequate and there were always items missing each day we... More 

Helpful?
1 Thank sskroll
Port Macquarie, Australia
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff were very helpful, rooms were good & clean. Breakfast was simple, but adequate. We enjoyed our stay here. When we needed transport, the staff were happy to ring and organise, also they have a great variety of leaflets of things to do in the area

Helpful?
1 Thank crowgirl60
Denison, Texas
Level Contributor
9 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

Small rooms, housekeeping sucked, towels were gross smelled bad. Sheets had stains on there. Shower had no curtain or half of the other door, so water was everywhere. Bed and pillows were horrible. Breakfast was weak as well. Overall never again. Sorry but I had stayed at other quality inn's and they were nice and this one just needs new... More 

Helpful?
Thank SalasFamily

Travelers are raving about these New Orleans hotels

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The condition of the mattresses in our room overshadowed everything else that this hotel did correctly. The springs were squeaky, the mattresses were thin, and there was a huge whole in the middle. Since that is the main purpose of a hotel, I would find it difficult to recommend a stay without insisting on a room with a new mattress.... More 

Helpful?
4 Thank Patti P
Wilmington, De
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Got there for business travel for a week stay. First room smelled like paint fumes to the point where my clothes were wearing cologne "VOC no.5" . Second room was really musty smelling, had a bonus pet roach to keep me company and room obviously needed deep cleaning. Found cigarette under bed. Wifi was spotty. Ended up just tethering ipad... More 

Helpful?
3 Thank chia6000
Pennsylvania
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 18, 2016

I stayed at this hotel for a week, while at a business seminar nearby. The facilities are poorly maintained, are minimally cleaned, and the staff (with the exception of the cleaning and maintenance crew) were not very polite. On the first night, I went to the front desk ask for a toothbrush, which I had forgotten and neglected to purchase... More 

Helpful?
3 Thank Teachertraveler73
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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn & Suites™ Maison St. Charles is conveniently located on St. Charles Avenue, near the French Quarter and the central business district. The St. Charles Streetcar, the oldest continuously operating streetcar line in the world, runs right at the hotel's front door. This New Orleans, LA hotel is close to popular attractions, including the Audubon Aquarium of the Americas, the Audubon Zoo, Mississippi River Cruises, the Louisiana Superdome and the University of New Orleans.The hotel has just completed an extensive remodeling of the grounds and guest rooms, including 32-inch flat-screen televisions, painted walls instead of wallpaper, new carpet and new vanities that rival those of higher priced hotels.The Unofficial Guide to New Orleans (Macmillan Travel) named this hotel the Best Accommodation Deal in New Orleans.Hotel amenities include free continental breakfast, free local calls, free in-room coffee, free The Wall Street Journal, free in-room premium movies and delicious free coffee, juice and pastries. Be sure to take advantage of the outdoor pool with hot tub and poolside cabana.This New Orleans, LA hotel provides business travelers with conveniences like wireless high-speed Internet and access to fax services. Meeting and banquet space is available to accommodate most events and business functions.The guest rooms are located in buildings that surround patios with tropical flowers, plants and trees. Five of the hotel's buildings are listed as historically significant by the United States Department of the Interior. Select rooms come equipped with refrigerators and microwaves.Whether traveling to New Orleans, Louisiana for business or pleasure, the Quality Inn & Suites Maison St. Charles provides friendly customer service, unique accommodations and affordable rates to every guest. Come enjoy this hidden gem in the heart of it all. ... more   less 

Additional Information about Quality Inn & Suites Maison St. Charles

Address: 1319 Saint Charles Ave, New Orleans, LA 70130-4335
Location: United States > Louisiana > New Orleans
Price Range: $101 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn & Suites Maison St. Charles 3*
Number of rooms: 130
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Also Known As:
Maison St. Charles Hotel New Orleans
Quality Inn New Orleans
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