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Quality Inn & Suites Maison St. Charles

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Quality Inn & Suites Maison St. Charles
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976 Reviews from our TripAdvisor Community

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Showing 946: English reviews
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Holland, Michigan
Reviewed 2 days ago NEW

From the moment we walked into the lobby until the morning we checked out, our stay was perfect. We were greeted by Teaira and felt loved on immediately. It was clear that her manager trusts her staff and gives them the authority to make decisions to ensure not only guest satisfaction, but their delight as well. She was professional, sincere...

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Helpful?
Thank MarybethAppleSims
Siloam Springs, Arkansas
Reviewed 1 week ago via mobile

This is a wonderful hotel to stay in. The rooms are comfortable and rates are reasonable. The cable car runs and stops right outside the hotel and is very convenient fo getting to many places in New Orleans. We will definitely be staying there again.

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Thank jonesred1955
Flagstaff, Arizona
Reviewed 1 week ago

Nice location of St. Charles, easy access to street car and lots of restaurants in walking distance. Walking distance to Garden District and Magazine street. The room was tiny but has fridge and microwave, coffee fixings but no coffee pot, free breakfast that was adequate. My room was not serviced, no idea why, I was out all day. I told...

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1Thank Lisa J
University Park, Illinois
Reviewed 1 week ago

I was in town for the New Orleans R & R marathon. The location of this hotel was close to the starting line so I choose it. The rooms were nice and spacious . I really enjoyed my stay there not because of the room or location but because of the staff. Vanessa, Latasha & Tiara were the coolest. I...

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Thank Kevin H
Reviewed 2 weeks ago via mobile

Our room had not been properly cleaned. There was a huge clump of hair in the shower from the previous guest. After calling twice and going down to the desk twice we were assured it would be handled (we specifically told them what the issue in the shower was.) Returning after 10pm to find it still had not been cleaned....

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Thank Brianna W
Reviewed 3 weeks ago via mobile

The location was great and beautiful! Wifi was horrible and unsecured. Room was clean, but bed was very uncomfortable and take your own pillows. All staff was very corrigible! The little restaurant/bar was nice. We enjoyed the raw oysters and beers there the first night!

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Thank Latima L
Reviewed 3 weeks ago via mobile

The pictures on the Internet do not clarify that most of them are of the new remodeled suits. The showers are small and the rooms are dirty. Had gaps in the doors. Missing and broken knobs on the sink and closets. I got switched 3 times and finally got in a decent room. Except the bathroom door was missing in...

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2Thank Justin B
Minneapolis, Minnesota, United States
Reviewed 4 weeks ago

We thoroughly enjoyed our stay at Maison St. Charles. The location was excellent. It was right across the street from the St. Charles streetcar line which took us right down to the Bourbon Street entrance into the French Quarter. We took the same line to view many of the stately mansions. The neighborhood was relatively quiet and a welcome relief...

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Thank Paul T
Hernando, Florida
Reviewed 4 weeks ago

This adorable hotel is located in the Garden District, a perfect location. Not too far from the French Quarters, but far enough away that when you get back to rest, it is quiet and quaint. The staff are super friendly and always welcoming you on your arrival each time you come back. The breakfast is pretty decent. You do have...

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Thank mommio1
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing the Maison St. Charles Hotel and for taking the time to tell us how much you thoroughly enjoyed everything about your stay. We appreciate your loyalty and look forward to serving you again on future visits to the heart of the New Orleans Garden District. Laissez les bon temps rouler!

Reviewed January 10, 2017 via mobile

This is not a good motel. We were not comfortable here at all. We brought in the new year in New Orleans and while the city is vibrant and fun, returning here at night was a true let down. We traveled with a large group and the sugar bowl was in town so we couldn't easily transfer to another hotel....

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3Thank MyFeetTravel
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn & Suites™ Maison St. Charles is conveniently located on St. Charles Avenue, near the French Quarter and the central business district. The St. Charles Streetcar, the oldest continuously operating streetcar line in the world, runs right at the hotel's front door. This New Orleans, LA hotel is close to popular attractions, including the Audubon Aquarium of the Americas, the Audubon Zoo, Mississippi River Cruises, the Louisiana Superdome and the University of New Orleans.The hotel has just completed an extensive remodeling of the grounds and guest rooms, including 32-inch flat-screen televisions, painted walls instead of wallpaper, new carpet and new vanities that rival those of higher priced hotels.The Unofficial Guide to New Orleans (Macmillan Travel) named this hotel the Best Accommodation Deal in New Orleans.Hotel amenities include free continental breakfast, free local calls, free in-room coffee, free The Wall Street Journal, free in-room premium movies and delicious free coffee, juice and pastries. Be sure to take advantage of the outdoor pool with hot tub and poolside cabana.This New Orleans, LA hotel provides business travelers with conveniences like wireless high-speed Internet and access to fax services. Meeting and banquet space is available to accommodate most events and business functions.The guest rooms are located in buildings that surround patios with tropical flowers, plants and trees. Five of the hotel's buildings are listed as historically significant by the United States Department of the Interior. Select rooms come equipped with refrigerators and microwaves.Whether traveling to New Orleans, Louisiana for business or pleasure, the Quality Inn & Suites Maison St. Charles provides friendly customer service, unique accommodations and affordable rates to every guest. Come enjoy this hidden gem in the heart of it all. ... more   less 

Additional Information about Quality Inn & Suites Maison St. Charles

Address: 1319 St. Charles Avenue, New Orleans, LA 70130
Location: United States > Louisiana > New Orleans
Price Range: $120 - $577 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Maison St. Charles 2.5*
Number of rooms: 130
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Also Known As:
Maison St. Charles Hotel New Orleans
Quality Inn New Orleans
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Questions & Answers

Here's what travelers have asked, with answers from Quality Inn & Suites Maison St. Charles staff and other travelers.
28 questions
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Las Cruces, New Mexico
Pittsburgh, Pennsylvania
over a year ago
Gresham, Oregon
over a year ago

See all questions (28)

Questions? Get answers from Quality Inn & Suites Maison St. Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were on the ground floor right outside the large patio area where we ate breakfast. We would request that area again.”
 of 5 bubbles paultV9004IR, 4 weeks ago | Read review
“Consider opting for a second-floor room, especially on times when drunken revelers are wont to be about.”
 of 5 bubbles O8803CVkellyl, Jan 9, 2017 | Read review
“Stay somewhere else”
 of 5 bubbles GoWithDeb, Jan 7, 2017 | Read review
“The rooms near the pool smell of chlorine, so ask for the garden instead.”
 of 5 bubbles 266viennal, Nov 20, 2016 | Read review
“Do not get a room anywhere near the elevators!”
 of 5 bubbles AlbertaJoyW, Nov 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question