This adorable purple hotel was just my favorite! Close to everything but off a side street so you can feel like you’re a part of everything without being in the thick of it. But what really truly shines about this place was the staff! Honored every single request with a smile. Always greeted us good afternoon or asked how our day was. Answered all questions, helped us get a cab, and have recommendations. We felt so incredibly welcomed their and looked after. And you can’t beat the price! I simply loved my little balcony too. Was perfect to just have a drink out on when you’re burnt out. So just thank you hotel le marais staff!!! You helped make my vacation memorable.
Our May 2022 stay at the Hotel Le Marais was a great way to enjoy New Orleans and it’s French Quarter. This small boutique hotel is truly close to the heart of all the Quarter’s famous restaurants, bars, antique shops and historic buildings. Our top floor (5th) King room faced the courtyard and noise wasn’t a big issue, it was furnished like a mid-range hotel with a small coffee maker (but no fridge), flat screen TV, good AC, good Wifi, good lighting, and very comfortable bed. All the staff we encountered were friendly. Rooms, fitness room, pool area, coffee bar, and lobby were usually kept clean as best as they could. No free breakfast (but Cafe Beignet with good food and coffee is less than a block down Royal towards Canal). There are large convention style chain and 5-star hotels up and down gritty and sketchy Canal Street … we thought the intimacy and location of Hotel Le Marais is a much better and less expensive choice.…
This hotel was conveniently located on Conti Street between Bourbon and Royal. It was close to the water, shops, rail car, food and entertainment. Pierre and Elaine at the front desk were amazing and beyond helpful. I can’t say enough nice things about them. The entire day staff was beyond kind. The room was perfect. It was clean, cozy and very nice. The housekeeping staff are sweethearts. The only thing to know is that the front door to the hotel is locked after 11 pm and you have to knock to be allowed in. Make sure your room key is with you because they may ask you to show it to confirm you’re a guest. You also need your room key to access the hotel elevator. The bar in the hotel was closed so we weren’t able to experience it.
The hotel was beautiful but the highlight was PIERRE!!! He was extraordinary, our reservation was messed up ( 3rd party) Pierre stepped in and made everything right!! Told us go grab something to eat envy New Orleans and he would call us when everything was squared away and he did just that, we LOVED our stay,
Beautiful hotel, nice quaint boutique hotel that had a great Nawlins vibe. Great customer service, but above and beyond stood Pierre who went above and beyond to assist us when a third party vendor screwed up our reservation. He spent two hours on the phone while he sent us into the Quarter while it got sorted out. In the end he had them cancel the reservation and rebooked us when they couldn’t figure out what went wrong.
The staff was nice, the elevator wasn’t working. It seems it hadn’t been working for weeks. The last two days of our stay is when it finally worked again. We were there 5 days and didn’t get any credit for the inconvenience. The bar wasn’t open either. The rooms were nice. Climbing all those stairs wasn’t fun at all. They did give me an option to cancel upon check in but where was I to find a decent last minute place for a week stay?!?
We stayed at Le Marias for a girls trip. The location was perfect! We were half a block from Bourbon Street and within walking distance of numerous restaurants and shops. We were able to easily walk to the Saenger Theater for a concert and to the French Market and Riverwalk Mall for shopping. We were also within walking distance of the St Charles and Canal Street trolleys. The employees were extremely helpful and so friendly! Elaine worked at the front desk and she was amazing! We were extremely pleased with our stay, and will definitely stay there again!
The websites for this hotel represent it as a boutique hotel with restaurants, bar and complimentary breakfast—not! The hotel is just feet from very noisy Bourbon Street, but is conveniently located. We found it short staffed and maid service only made up our room on two out of four nights. The TV is an old model with no HD. Elevator was temporarily out of order, requiring guests to climb the dirty staircase until repaired. Staff did its best under the circumstances. I do not recommend this hotel. Parking fees are stiff—walking or Ubering more cost effective.
Considering how close the hotel is to Bourbon Street our room was quiet, with the exception of the early morning party goers stumbling loudly back to their rooms. The staff was friendly and helpful. The construction on Conti Street that some people mentioned was on the next block south of the hotel, so it did not affect our stay in any way. We knew the hotel bar was closed which is unfortunate, but there are plenty of bars of all kinds surrounding the hotel Le Marais, so that was a minor inconvenience.
Mark from the J Collection of hotels bailed us out when I had a group booked for a different hotel in New Orleans and they were not able to accommodate us. Not only was the transition seamless, but outstanding. If you are looking for a hotel close to Bourbon Street, one block away, and very nice, this should be on your list.