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Courtyard by Marriott New Orleans Downtown near the French Quarter

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124 St. Charles Avenue, New Orleans, LA 70130
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Traveler (163)
Room & Suite (80)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard by Marriott New Orleans Downtown near the French Quarter
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#88 of 177 hotels in New Orleans
Location
Cleanliness
Service
Value
Quality service and comfort come together at newly renovated Courtyard by Marriott New Orleans Downtown Near the French Quarter. Nested in the heart of New Orleans, Louisiana, our hotel near the French Quarter is within walking distance of popular attractions including Jackson Square and Bourbon Street. With a St. Charles Streetcar stop right outside our doors, it's easy to get to Audubon Nature Institute, home to a widely popular zoo and aquarium. Feel immersed in the city with the locally inspired decor featured in all rooms and suites. Complimentary Wi-Fi helps you feel at home in The Big Easy. A scenic backdrop and private balcony are available in select accommodations. Visit CJ Michel's for breakfast and energizing Starbucks® drinks, then stop by in the evening for handcrafted cocktails. During downtime, work out in our fitness center. Jazz up travel plans and discover Cajun culture while at Courtyard by Marriott New Orleans Downtown Near the French Quarter.
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Room & Suite (80)80
Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Conference facilities
Meeting rooms
Concierge
Secured parking
Wifi
Restaurant
Breakfast available
Convenience store
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English
Hotel links
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756Reviews15Q+A100Room tips
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Popular mentions
Woody W wrote a review Feb 2020
102 contributions14 helpful votes
Great location near French Quarter and WW2 museum. Nice big clean room. Ask for senior rates if possible. You will get the typical screwin with parking. $35 a night, plus tax, plus valet to move your vehicle 50 yards. That part sucked.
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Date of stay: February 2020Trip type: Traveled with family
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Response from TeamMarriott, General Manager at Courtyard by Marriott New Orleans Downtown near the French Quarter
Responded Feb 24, 2020
Dear Woody W, Thank you for choosing Courtyard New Orleans Downtown Near the French Quarter and also for your generous review. We are pleased you loved our location near the French Quarter, and the WW2 museum added to the enjoyment of your visit. We are also delighted you loved our clean accommodations. However, please know we take pride in providing our guests with an exceptional experience, so we hope you will accept our apologies for the parking concerns you had. We hope to welcome you again soon. JB Carr General Manager
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Chez Us wrote a review Feb 2020
Montreal, Canada19 contributions20 helpful votes
I do not think I have anything bad to say about this hotel . The location is everything. It is half a block away from the Canal street. The TRAM is easy access. And Bourbon street is right around the corner. Everything is right there. There is a Starbucks in the hotel and across the street (for all my coffee lovers). The rooms were spacious and bright. If you have the BonVoy app on your phone you can access your room by an electronic key and request any amenities as well via the APP. The staff responds to it right away. The service is just on point. I do not think I have had a hotel text me asking how my stay is or if anything is needed. I highly recommend this hotel.
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Date of stay: February 2020
Location
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1 Helpful vote
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Response from TeamMarriott, General Manager at Courtyard by Marriott New Orleans Downtown near the French Quarter
Responded Feb 19, 2020
Dear Chezus, Your loyalty is important to us. We love welcoming our Marriott Bonvoy members and reading your positive feedback. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed our spectacular location, well-appointed rooms, and devoted staff. Thank you for recommending the Courtyard New Orleans Downtown Near the French Quarter to future guests. We look forward to hosting you again soon. JB Carr General Manager
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Jillian G wrote a review Feb 2020
Fort Worth, Texas7 contributions2 helpful votes
We truly enjoyed our stay. Location of the hotel is amazing. Two blocks from Bourbon St. Staff is helpful and kind. Room was very clean and comfortable. Wish we could have stayed longer. Looking forward to the next trip.
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Date of stay: January 2020Trip type: Traveled as a couple
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Response from TeamMarriott, General Manager at Courtyard by Marriott New Orleans Downtown near the French Quarter
Responded Feb 3, 2020
Dear Jillian G, Thank you for reviewing your stay at the Courtyard New Orleans Downtown Near the French Quarter. We are pleased to read how happy you were with our spectacular location, devoted staff, and the clean, comfortable rooms. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We love that you will come again and look forward to seeing you soon! JB Carr General Manager
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martinelectronx wrote a review Jan 2020
Springfield, Massachusetts66 contributions26 helpful votes
I am currently a guest at the Courtyard. I accompanied my husband to NOLA while he works the College Football Playoff. The hotel is in a great location. It's a half block to Canal Street and then over a block to Bourbon Street. My hubby checked in Tuesday. I arrived Thursday. My first impression of our room, 424, was less than favorable. The room did not meet the cleanliness standard associated with Marriott. It is an interior room and it has been quiet, which is a plus. Today I ventured to the WWII Museum and when I returned at 4:45pm, the room had not been serviced. I immediately called the front desk to alert them and see if it could still be cleaned. I was put on hold for 5+ minutes and then disconnected. I called right back and my luck and impression of the hotel changed. I was so fortunate to have Natalie Trosclair, Assistant General Manager, answer the phone! She assured me that housekeeping would finish the room they were currently cleaning and then head to ours. I thanked her and told her I would head back out to seek food and allow housekeeping some space to clean. It was at this juncture that Natalie asked if she could offer me an appetizer and a couple of drinks at their restaurant, CJ Michel's. I graciously accepted! The AFC playoff game was on, so I grabbed a seat at the bar. I ordered a turkey po boy and a beer. While finishing my meal, Natalie approached me and said my room was ready. She had personally checked it. I thanked her, asked how to proceed to pay since I ordered a meal rather than an appt. She responded that she would be happy to cover my meal. Her customer service was outstanding! I never voiced my displeasure about the cleanliness of the room. When I returned to room 424, it was as though I entered the wrong room. Our belongings and clothes were still here, but the room/bathroom was spotless. I was thrilled. Natalie single handedly turned my frown upside down! Thank you, Natalie! You are a credit to Marriott! This review would have been much different without your personable, pleasant customer service skills! We were even left with a towel animal! In fairness, I guess we should have alerted management to our disappointment and room condition sooner. The solution took less than an hour to fix. On a separate note, we highly recommend Acme Oyster House near the hotel. Casual, delicious food, reasonably priced. There is also a Starbucks and McDonalds at the end of the block for cheaper breakfast options. The Courtyard is a great home base to explore all that New Orleans has to offer.
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Date of stay: January 2020Trip type: Traveled on business
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Response from TeamMarriott, General Manager at Courtyard by Marriott New Orleans Downtown near the French Quarter
Responded Jan 13, 2020
Dear martinelectronx, Thank you for being our guest and for sharing your feedback. We are sorry for the housekeeping service issues you encountered during your stay. But, we are pleased to know that Natalie resolved it to your satisfaction. She is a valued member of our team, so it is no surprise she took such great care of you. That is what we like to see! Please be assured that we will pass along your gracious comments to her. We look forward to hosting you again at the Courtyard New Orleans Downtown Near the French Quarter. JB Carr General Manager
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ShShShelley wrote a review Jan 2020
Katy, Texas36 contributions12 helpful votes
Stayed here for New Year's Eve and the Sugar Bowl - staff was cheerful and helpful, room was large & clean with walk in shower, comfortable bed. Location is right off Canal Street, about a 1/2 mile from the French Quarter and 1 mile from the Superdome. Valet parking is $38 or park a few blocks away for $20 - I vote drop your bags and keep your cash because you won't need your car much. The St. Charles trolley picks up right outside the hotel and can take you to the WW2 Museum and a tour of the Garden District (cash only $3 day pass, $1.25 each way).
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Date of stay: January 2020
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Response from TeamMarriott, General Manager at Courtyard by Marriott New Orleans Downtown near the French Quarter
Responded Jan 3, 2020
Dear ShShShelley, Thank you for choosing Courtyard New Orleans Downtown Near the French Quarter and also for your generous review. We appreciate you mentioning our amazing staff and the well-appointed rooms with comfortable beds. We are also pleased that our location added to the enjoyment of your visit. With a St. Charles Streetcar stop right outside our doors, our guests have easy access to famous sights throughout their stay! We enjoyed hosting you and hope we will continue to be your hotel of choice when your plans bring you back to the area. JB Carr General Manager
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PRICE RANGE
$104 - $393 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard new orleans st. charles hotel new orleans, new orleans courtyard
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
140
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Frequently Asked Questions about Courtyard by Marriott New Orleans Downtown near the French Quarter
Which popular attractions are close to Courtyard by Marriott New Orleans Downtown near the French Quarter?
Nearby attractions include Clue Carre - New Orleans' First Live Escape Game (0.2 miles), The Escape Game New Orleans (0.3 miles), and The Sazerac House (0.1 miles).
What are some of the property amenities at Courtyard by Marriott New Orleans Downtown near the French Quarter?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Courtyard by Marriott New Orleans Downtown near the French Quarter?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott New Orleans Downtown near the French Quarter?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott New Orleans Downtown near the French Quarter?
Yes, paid public parking nearby and secured parking are available to guests.
What are some restaurants close to Courtyard by Marriott New Orleans Downtown near the French Quarter?
Conveniently located restaurants include GW Fins, Olde Nola Cookery, and Laura's Candies.
Are there opportunities to exercise at Courtyard by Marriott New Orleans Downtown near the French Quarter?
Yes, guests have access to a fitness center during their stay.
Is Courtyard by Marriott New Orleans Downtown near the French Quarter located near the city center?
Yes, it is 0.5 miles away from the center of New Orleans.
Are any cleaning services offered at Courtyard by Marriott New Orleans Downtown near the French Quarter?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott New Orleans Downtown near the French Quarter offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Courtyard by Marriott New Orleans Downtown near the French Quarter?
Many travelers enjoy visiting Our Sacred Stories (0.4 miles), Hermann-Grima House (0.4 miles), and Longue Vue House and Gardens (3.6 miles).