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Empress Hotel

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Empress Hotel
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225 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Cleveland, Ohio
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed January 11, 2013

ok..i see all the bad reviews here.now i stayed here for a week in march,1 night in dec,and 3 nights during jan.for the bad review people let me explain this.hotels in new orleans are $200-300 a night,this place is $55.let me tell you what to expect the rooms are small and not super clean,drunks/bar people,some less fortunate people walking around... More 

Helpful?
8 Thank dennis t
empresshotel00, Public Relations Manager at Empress Hotel, responded to this review

Thank you. We look forward to hosting you again. We love our neighborhood and our guests, and are glad you enjoyed yourself. More 

Somerset
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed November 9, 2012

Simple backpackers room with small bathroom. That’s it. No more. Coffee is provided in the morning... The whole place is barely surface clean. The décor was predictably shabby, off white, chipped corners & grime. Bed had a roll-together mattress. There were odd & unidentifiable stains on the linen bedframe & the sack-cloth base had been torn at sometime. A rug... More 

Helpful?
2 Thank fred0976
empresshotel00, Public Relations Manager at Empress Hotel, responded to this review

We are absolutely the best deal in town for the area. We are happy you stayed with us. Thank you! More 

Travelers are raving about these New Orleans hotels

Bath
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 7, 2012

This was much better than I was expecting having read some of the reviews online! Staff here were cool, really helpful and laid back guys/girls. Location is excellent, I liked this area a lot, about 7(?) or more blocks south on Ursulines you've got the Croissant D'or patisserie for breakfast - fantastic! My only complaints are that my room smelled... More 

Helpful?
1 Thank BathJack
empresshotel00, Public Relations Manager at Empress Hotel, responded to this review

Glad you loved the location! Hope you stay with us again :) Thank you! More 

Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 24, 2012

This is the worst place I have every stayed. Dirty, bad neighbor, and the staff is not very friendly. This place is ready to be demolished. If you go to the French Quarter be prepared for a long walk back in the dark in a not very safe neighberhood.

Helpful?
3 Thank Harold R
empresshotel00, Public Relations Manager at Empress Hotel, responded to this review

We are sorry you did not enjoy your stay with us. We would expect that guests use the same precaution when traveling on foot at night as they would in New York or Chicago or any other big city. Take a taxi if it's late. Thank you. More 

Sydney, Australia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed October 24, 2012

I try usually to be fair however the word coming to mind is - Dump. Spend an extra $20 and go stay at the holiday Inn or the Best western down the street. Its not 2 block away from the French Quarter as such more like 4 and you wouldnt want to walk home after 9pm on your own... I... More 

Helpful?
1 Thank MzLink
empresshotel00, Public Relations Manager at Empress Hotel, responded to this review

"theres no such thing as a good room in this hotel" We are bothered by this..one can not possibly know that. We are sorry that you had a bad stay. We are happy that you found your room clean and the staff friendly. Thank you. More 

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 20, 2012

Walking in here was like walking into the reception of a mental hospital. The room was really gross, crappy small old bed, just manky and dirty looking. The other "guests" were more like long term mental patient boarders, because the whole place is more like a boarding house than a hotel. I would not call this a hotel. There is... More 

Helpful?
1 Thank Jess M
empresshotel00, Public Relations Manager at Empress Hotel, responded to this review

We are an economy hotel and are the best deal in town. We are sorry that you didn't enjoy our hotel. More 

Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 3, 2012

My husband and I were traveling through New Orleans on our way to Florida. We found this nice little hotel while site seeing in Treme. They had off street parking which was a plus. Upon coming in the hotel it was very clean and the clerk was very friendly. While checking us in we asked her what are somethings we... More 

Helpful?
1 Thank nadaturnerbaby
empresshotel00, Public Relations Manager at Empress Hotel, responded to this review

We are so happy you enjoyed your stay with us! Please come again :) We have more and different tours available now :) Thank you! More 

Berwick, Louisiana
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 18, 2012

My friend booked this room for us to attend her wedding and we did not see or hear anything about the hotel before arriving there. It is in a horrible area and is one of the creepiest experiences I ever had. Literally stayed for 10 minutes and just lost our money spent on the room without argueing about it. Blood... More 

Helpful?
7 Thank Kimber D
empresshotel00, Public Relations Manager at Empress Hotel, responded to this review

We would like to address some of these: First, we would have absolutely taken care of the bed situation if that happened. Second: The area is historic throughout history and lively and diverse. Third: All of our rooms lock and have locks. Fourth: Our rooms, and bathrooms, are small but clean and great price for the value. We are sorry... More 

Conroe, Texas
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 30, 2012

If you need a place to crash while you are out on Bourban street having fun then this place is suitable for your needs. If you are needing something more classy then don't go here. We paid for what they classified for a 'large' room and quite frankly it was small. My fiance laughed and called the place a prison... More 

Helpful?
1 Thank Sara F
empresshotel00, Public Relations Manager at Empress Hotel, responded to this review

Thank you for your review :) Some of our rooms are smoking rooms and some are non-smoking. We are glad you had a good stay. Best deal in town! More 

Tampa, Florida
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 25, 2012

How Horrible. We only stayed here for two hours, and accidentally left a bag in the bathroom. Returned for the bag not 1 hour later only to find it had been thoroughly gone thru. My jewelry was stolen, and inconveniently my hairbrush and conditioner were gone. I have been repeatedly attempting to rectify matter with managment, but cannot seem to... More 

Helpful?
5 Thank Ronianne66
empresshotel00, Public Relations Manager at Empress Hotel, responded to this review

We are very sorry that you lost some beloved items, but you did leave them in a room for an hour. We can't be responsible for items left that way by guests. Anyone may have walked by at any time and taken your stuff...we have no way of knowing if the room was left open, which is most likely the... More 

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Staying in Treme

Neighborhood Profile
Treme
That sound? That flavor? That certain je ne sais quoi that lets you known you’re in “Nawlins” and nowhere else? It’s all good and in broad abundance on the streets of Tremé, where so much of what’s considered to be the very best of New Orleans culture and tradition is, put simply, just how people go about their daily lives in this historic part of town. As one of America’s oldest African-American neighborhoods and among the nation’s first established residential areas for free people of color, Tremé’s significant heritage and contribution cannot be understated. This is especially the case when considering some of Tremé’s most famous residents, most notably jazz great Louis Armstrong. For full flavored food, funky and jazzed up music, and vibrant street life presented with homegrown pride, you can’t beat a visit to Tremé.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free Internet
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking

Additional Information about Empress Hotel

Address: 1317 Ursulines Ave, New Orleans, LA 70116-2309
Location: United States > Louisiana > New Orleans > Treme , Mid-City
Price Range: $91 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Empress Hotel 1*
Number of rooms: 36
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Also Known As:
Empress Hotel New Orleans
Empress New Orleans
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