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Family Inns

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1 room 2 adults 0 children
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47 Reviews from our TripAdvisor Community

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Showing 40: English reviews
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Reviewed 3 weeks ago via mobile

Pros: right off I10, helpful and polite staff, comfortable bed, wonderful shower, surrounded by plenty of gas station/convenience stores. AC/Heater unit works excellent along with the other electronics and a No frills you get what you pay for hotel Cons: a panel on the floor was uncovered so I had to make sure to not step on it and poke...

Thank Mia W
Baltimore, Maryland
Reviewed 4 weeks ago

Stained sheets, a cigarette butt and ashes left on the counter beside the TV, no toilet paper (like the roll came with around 5 sheets left and no extra roll). Did not smell good. Given that the Inn is beside a highway, you can hear it loudly in the morning... As somebody who travels a lot and can take "not...

Thank Callmeemma
London, United Kingdom
Reviewed December 28, 2016

Dirty, shabby, metal poking out from under bed just ready to bang your legs on, cold water only dribbling out of tap, sheets too small for bed, etc. etc. etc. Wifi very poor. Said free breakfast, but none available. Wouldn't have eaten as I would have been afraid of food poisoning! Terrible, terrible place. Sign said no refunds under any...

Thank EatingAtoZ
Reviewed November 13, 2016 via mobile

Absolute worst customer service. Booked a room for two nights TWO MONTHS in advance, called many times before arriving to confirm the room was still reserved, and the woman on the phone always confirmed our reservation. We call again two hours before we were set to arrive, and the man on the phone, Timothy, told us that we did not...

1Thank Kelsea J
Reviewed November 1, 2016

I made reservations for my son and his friend to stay here for 4 nights during VooDoo Fest over Halloween weekend. The reservations were made a month in advance. They got to the hotel prior to check-in time and was told a room was not ready. Not a problem. Hotel staff told them they could still park their car in...

1Thank SC7694
Southampton, United Kingdom
Reviewed October 14, 2016 via mobile

This review is hard to write as there was no real big problem, just an unhappy unsafe feeling that we both felt as soon as we arrived for our one night stay. The welcome was nice enough, we were given some tips of where to go and to get an uber. The room was poor, the window was filthy, there...

Thank Olivia Y
Houston, Texas
Reviewed September 26, 2016

I made a mistake in choosing this motel. You would think that calling it Family Inns, that it would have implied that it caters for families. It doesn't. It is a low class dwelling, with no class, no quality, and no attempt to improve the motel to a higher level. Had it not been for the fact that my payment...

Thank BHEBfoodie
Reviewed September 22, 2016 via mobile

This place is by far the worst place I've ever lived in,and I have lived in some places that'll give you the chills.. If it wasn't for work, I wouldn't be here. When you enter it at night it looks haunted. My friend joked and said it look like where bank robbers go. My room had no bathroom lights and...

Thank Moe M
United States
Reviewed September 20, 2016

Please don't stay here, I Tried to stay here on 09-17-2016. It is the worst place in the world ,yes the world. I am have live in the projects and it was better than this dump . No phone in the hotels, No Cleaned Bedding, OR Clean towels.30 MINS In 30 mins we where gone. WE have To sleep in...

Thank yolandajohnson14
Reviewed July 14, 2016

Never one to shy away from adversity, I checked in here despite the poor reviews. I stay at many budget hotels due to constant travel. I loved the location right on the bus route. Saved me a bunch in parking. The rooms are older but mine was clean. Lots of stains, chipped paint and burns, but people are destructive. The...

2Thank Don A
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12 photos of this hotel

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All Traveler Photos (12)
Room/Suite (5)
Bathroom (2)
Dining (1)
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  • Pool
  • Free Internet
  • Free Parking
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free Parking
Official Description (provided by the hotel)
Independent property providing affordable, comfortable accommodations. We're not glitzy, but the beds are warm. ... more   less 

Additional Information about Family Inns

Address: 6303 Chef Menteur Highway, New Orleans, LA 70126
Location: United States > Louisiana > New Orleans
Price Range: $73 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Family Inns 2*
Number of rooms: 118
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Questions & Answers

Here's what travelers have asked, with answers from Family Inns staff and other travelers.
1 question
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Questions? Get answers from Family Inns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go somewhere else!”
 of 5 bubbles EatingAtoZ, Dec 28, 2016 | Read review
“Good luck with that! They dont offer refunds!”
 of 5 bubbles nickbP2897JU, Feb 25, 2016 | Read review
“Stay in another hotel, really.”
 of 5 bubbles AgaSwiecznik, Jul 22, 2015 | Read review
“Get another hotel shouldn't have to pay for atitudes”
 of 5 bubbles 282herbj, Nov 5, 2014 | Read review
“May be a decent place to stay after the renovations are complete..maybe”
 of 5 bubbles Darnell777, Jul 10, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question