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Family Inns

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45 Reviews from our TripAdvisor Community

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Showing 38: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Absolute worst customer service. Booked a room for two nights TWO MONTHS in advance, called many times before arriving to confirm the room was still reserved, and the woman on the phone always confirmed our reservation. We call again two hours before we were set to arrive, and the man on the phone, Timothy, told us that we did not... More 

1 Thank Kelsea J
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

I made reservations for my son and his friend to stay here for 4 nights during VooDoo Fest over Halloween weekend. The reservations were made a month in advance. They got to the hotel prior to check-in time and was told a room was not ready. Not a problem. Hotel staff told them they could still park their car in... More 

1 Thank SC7694

Travelers are raving about these New Orleans hotels

Southampton, United Kingdom
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 14, 2016 via mobile

This review is hard to write as there was no real big problem, just an unhappy unsafe feeling that we both felt as soon as we arrived for our one night stay. The welcome was nice enough, we were given some tips of where to go and to get an uber. The room was poor, the window was filthy, there... More 

Thank Olivia Y
Houston, Texas
Level Contributor
200 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed September 26, 2016

I made a mistake in choosing this motel. You would think that calling it Family Inns, that it would have implied that it caters for families. It doesn't. It is a low class dwelling, with no class, no quality, and no attempt to improve the motel to a higher level. Had it not been for the fact that my payment... More 

Thank BHEBfoodie
Level Contributor
4 reviews
4 hotel reviews
Reviewed September 22, 2016 via mobile

This place is by far the worst place I've ever lived in,and I have lived in some places that'll give you the chills.. If it wasn't for work, I wouldn't be here. When you enter it at night it looks haunted. My friend joked and said it look like where bank robbers go. My room had no bathroom lights and... More 

Thank Moe M
United States
Level Contributor
4 reviews
Reviewed September 20, 2016

Please don't stay here, I Tried to stay here on 09-17-2016. It is the worst place in the world ,yes the world. I am have live in the projects and it was better than this dump . No phone in the hotels, No Cleaned Bedding, OR Clean towels.30 MINS In 30 mins we where gone. WE have To sleep in... More 

Thank yolandajohnson14
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 14, 2016

Never one to shy away from adversity, I checked in here despite the poor reviews. I stay at many budget hotels due to constant travel. I loved the location right on the bus route. Saved me a bunch in parking. The rooms are older but mine was clean. Lots of stains, chipped paint and burns, but people are destructive. The... More 

1 Thank Don A
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 28, 2016 via mobile

What kind of place is this??? A dump!!! They have a couple living there who works there. Our first night he punches her in the face and has the whole hotel in a disturbance. Wake up the next morning and she is the housekeeper. Boy is that great hospitality. The list goes on and on. Security is a joke!!! I... More 

1 Thank Rhonda A
Fort Hood, Texas
1 review
Reviewed April 18, 2016

First of all the check-in process took more than 30 minutes because the clerk could not locate my reservation which had been made through hotwire. As it turns out the reservation came through Expedia even though I made it on the hotwire website. When I eventually got to my room, which was very dated, I discovered an empty vodka bottle... More 

Thank kkruk
Decherd, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 25, 2016

Don't stay here if you can't find the humor in the things around you. First, our first room we were given was great until we saw the ceiling was dripping water and they moved us to our second room. At first, we wanted to tell them we changed our minds and wanted the leaky room instead. Upon walking in, the... More 

3 Thank Christina K
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15 photos of this hotel

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All Traveler Photos (15)
Room/Suite (5)
Hotel & Grounds (3)
Bathroom (2)
Dining (1)
Other (4)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Free Internet
  • Free Parking
Things to do
  • Pool
Room types
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Closed due to damage from Hurricane Katrina. ... more   less 

Additional Information about Family Inns

Address: 6303 Chef Menteur Highway, New Orleans, LA 70126
Location: United States > Louisiana > New Orleans
Price Range: $63 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Family Inns 2*
Number of rooms: 118
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Questions & Answers

Here's what travelers have asked, with answers from Family Inns staff and other travelers.
1 question
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Questions? Get answers from Family Inns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Good luck with that! They dont offer refunds!”
 of 5 bubbles nickbP2897JU, Feb 25, 2016 | Read review
“Stay in another hotel, really.”
 of 5 bubbles AgaSwiecznik, Jul 22, 2015 | Read review
“Stay well clear of Family Inns!”
 of 5 bubbles fiftiescouple, Apr 10, 2015 | Read review
“Get another hotel shouldn't have to pay for atitudes”
 of 5 bubbles 282herbj, Nov 5, 2014 | Read review
“May be a decent place to stay after the renovations are complete..maybe”
 of 5 bubbles Darnell777, Jul 10, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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