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The Ritz-Carlton, New Orleans

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The Ritz-Carlton, New Orleans
The Ritz-Carlton, New Orleans
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2,101 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, New Orleans
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Showing 2,044: English reviews
Heathrow
Level Contributor
181 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 1 week ago

Went for a night cap and it was great. Seating is very comfortable with great drinks and fantastic jazz. It fits the NOLA culture in a really comfortable atmosphere. Weren't hussled to order more drinks,

Helpful?
Thank Martin A
Boston
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Really enjoyed our stay at this hotel. It was clean and well kept. We were upgraded to a king suite which was quite spacious and had all the amenities you would expect plus some. My only complaint would be that the pool is very small and that the hotel charges a daily fee to use the locker room. I would... More 

Helpful?
Thank las1138
Atlanta, Georgia, USA
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

just got back from a 4 day stay at the ritz carlton new orleans club level room. the occasion was to celebrate my wife's birthday. the positives first: 1. since i was arriving pretty early in the day at around 11 15 AM i had requested early check in and was told that though it was not guaranteed they would... More 

Helpful?
Thank Kumaraswamy R
JOliver-GM, General Manager at The Ritz-Carlton, New Orleans, responded to this review

Dear Kumaraswamy R, Thank you for sharing your feedback with the Trip Advisor Community regarding your recent experience at The Ritz-Carlton, New Orleans. While I am pleased to learn that your overall stay was great, I would like to apologize for the hiccups you encountered with the lack of communication regarding your specific request. This certainly unacceptable. Please wish your... More 

New York City, New York
Level Contributor
11 reviews
5 hotel reviews
1 of 5 stars Reviewed 1 week ago

Now let me start by saying if you have stayed at a Ritz before then you know what you are getting as far as the look of the hotel and the rooms. That part of my stay was fine. What was not fine was the service, which you would think at the Ritz would never be questionable. Upon arrival our... More 

Helpful?
Thank Kristina S
JOliver-GM, General Manager at The Ritz-Carlton, New Orleans, responded to this review

Dear Kristina S , Thank you for sharing your feedback with the Trip Advisor Community regarding your recent experience at The Ritz-Carlton, New Orleans. It truly saddens me to learn that your stay was less than what you have come to expect of a Ritz Carlton Hotel. We pride ourselves on genuine care and comfort, however it is evident that... More 

Birmingham, Alabama
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed at this hotel three different times during April. Each time was met with solid results. Rooms are always clean, neat, and well stocked. Always an empty fridge present upon arrival per request. Easy to get in and out of,concierge always attentive and helpful, and breakfast on the garden terrace consistently delicious and tranquil. I've stayed here many times,... More 

Helpful?
Thank trailsendtravel
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Beautiful , comfortable room with a great view of Canal St. Bed was comfortable and room was nicely appointed. An espresso maker was provided in the room instead of a coffee maker. The early morning traffic was a bit loud. The third floor bar had a wonderful jazz band and good specialty drinks. The house made chips were a nice... More 

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Thank VayKay2016
Houston, Texas
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

What a hotel! The hotel and rooms are what you would expect from a Ritz Carlton .....luxurious, well appointed and beautifully decorated. What sets this hotel apart, however, is the impeccable and over the top service. When we arrived, the front desk staff knew our names (not sure how). When we arrived at our room ...there were treats for the... More 

Helpful?
Thank SkyWarrior2014
Brampton, Canada
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Ritz-Carlton is a great hotel in New Orleans. The hotel is very accessible to Bourbon Street and the French Quarter district. The hotel offered outstanding service and excellent hotel rooms. The staff are very friendly and helpful. The bar and restaurant meals were superb quality and delicious. It was our first time visiting New Orleans and we'd definitely stay... More 

Helpful?
Thank Jan154982
Lawrenceville, Georgia
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was at the Ritz for a convention. We had a corner room with great views of Canal street - it truly was a great room! I had room service several times and the service was great! We ate at the M Bistro for breakfast - and that was amazing!!! I only had 2 complaints the whole time. (1) there... More 

Helpful?
Thank MichelleSherwin
JOliver-GM, General Manager at The Ritz-Carlton, New Orleans, responded to this review

Dear MichelleSherwin, Thank you for sharing your comments with the Trip Advisor community. I was pleased to learn that you enjoyed your guestroom and the service we offered in M Bistro and through In Room Dining. I would also like to thank you for providing us with your comments regarding our facilities, scents and front desk service. We greatly value... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This is one of my favorite hotels. Wonderful location - a well-maintained luxury hotel. I love the club level. The staff was so pleasant and helpful. I've stayed in numerous Ritz Carlton properties around the U.S., and this one is one of the nicest, especially the club.

Helpful?
1 Thank DJP122
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Closed due to damage from Hurricane Katrina until December, 2006. ... more   less 

Additional Information about The Ritz-Carlton, New Orleans

Address: 921 Canal St, New Orleans, LA 70112-2503
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $227 - $752 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz-Carlton, New Orleans 4.5*
Number of rooms: 452
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Also Known As:
The Ritz-Carlton New Orleans Hotel New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans
Hotel Style:
#5 Spa Hotel in New Orleans
#10 Luxury Hotel in New Orleans
#14 Business Hotel in New Orleans
#27 Romantic Hotel in New Orleans
#32 Family Hotel in New Orleans
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