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The Ritz-Carlton, New Orleans

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921 Canal Street, New Orleans, LA 70112
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (339)
What is Travelers’ Choice?
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 01/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, New Orleans
Updated 01/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#44 of 180 hotels in New Orleans
Location
Cleanliness
Service
Value
Travelers' Choice
Creating memories within the historic 1908 Beaux Arts Maison Blanche building in the French Quarter of New Orleans, Louisiana, The Ritz-Carlton, New Orleans retains the grace and charm of an antebellum mansion. Guests of our French Quarter luxury hotel have the honor of resting near popular area attractions, including Bourbon Street, but can also experience local traditions in our Courtyard, which hosts special events with our Crawfish Concierge, Snowball Sommelier and Oyster Butler. After an exciting day, retire to your spacious room or suite featuring Nespresso coffee machines, 65-inch flat-screen TVs and floor-to-ceiling windows. Stop by our on-site restaurant or lounge for cocktails, wines, regionally sourced meats or seafood, or rejuvenate with a treatment at the spa.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid private parking on-site
Wifi
Paid wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Room service
Safe
Iron
Private bathrooms
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Business
Languages Spoken
English
Hotel links
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Popular mentions
highlandbeachflorida wrote a review May 9
Highland Beach, Florida1654 contributions247 helpful votes
+1
Enjoyed a great weekend stay at the Ritz Carlton New Orleans. Spacious rooms for a City hotel, with wifi, enormous tv, Desk, Robes, luxe shower and Asprey bath amenities. Central location onCanal St near Dauphine with all the sights of the French Quarter on the streets behind the hotel. Great location. Great stay at luxury hotel
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Date of stay: May 2021
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Michael M wrote a review May 2
Greeley, Colorado657 contributions116 helpful votes
+1
Great location. Large rooms for an urban property. It has a very European fell with elegant bats lounges and restaurants. The internet was also fast at 50MB which is double the last Ritz that I stayed at.
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Date of stay: May 2021Trip type: Traveled as a couple
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icingontop1 wrote a review May 1
Washington DC, District of Columbia31 contributions46 helpful votes
Service? Great. Room? Nice. Bar service? Great. Andrew and Byron were very attentive as was Christina in the restaurant. Tracy served us the shrimp and grits on night 1- both were wonderful. Also, the gift shop went way above and had sunscreen brought up for me from the spa since it is closed for remodeling. But, things were different in the restaurant. Someone (F&B manager ?) didn’t anticipate the occupancy rate or something. Only one server was scheduled on a day there should have been two, they were completely out of some wines and the salad with “seasonal fruit” was just dried dates. Sorry, but dried dates are not seasonal. When I asked where the fruit was, she brought me more dates. The poor server was only doing what she could with what she was given. Just an FYI- The biscuit for the eggs Benedict is obviously grilled on the griddle where all of the other buttery things are cooked so it absorbed the flavor of other foods and tasted fried. Blah. Oh, the Eggs Benedict also comes with…. Nothing. Order the potatoes though. They are so good ! We stayed in a room that was remodeled. Rooms look great. But the a/c failed at one point and the room became so humid I felt like we were camping in the mountains in Central America. As a result, our clothes became very damp and cold. They never did dry out. Engineering was called and it was fixed but it happened again just before we left and by then I didn’t want to deal with it anymore. Valet is a great service but to have your car audio changed to music BLARING (who even listens to the radio any more ?) every time you have the car pulled up is annoying. Suggestion? Stop messing with the audio in guests cars. Also, before check out, we had our car pulled up and it was left in the drive blocking passage for other vehicles. The valet, who had the keys, was nowhere to be found. We stood there for a few minutes wondering where he was and how to leave for our flight. I gave it a 4 because the Ritz is the best place to stay and I understand it will take time to get back into a groove.
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Date of stay: April 2021Trip type: Traveled as a couple
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GoofysDad wrote a review Apr 2021
Ft Myers, FL749 contributions30 helpful votes
We went to the Ritz to celebrate a belated honeymoon and the Ritz treated us phenomenally!! We were able to get an upgraded room to a suite ... which was beautiful!!! When we entered the room we had a gift package, strawberries and champagne that welcomed us from the Staff!! It was such a surprise!!! And delicious too!!! We love the candle and can’t wait to have it at home. It’ll remind us of when we stepped off the elevator and into your lobby. That wonderful smell ... so clean and refreshing... and it will be a constant reminder of our fantastic trip to your fair city. The staff at the Ritz were very sweet, friendly and always accommodating. We will stay there again on our next trip to NOLA!!!! Sue & Duane
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Date of stay: April 2021Trip type: Traveled as a couple
2 Helpful votes
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Dwight-Schrute-Farms wrote a review Mar 2021
Atlanta, Georgia7 contributions3 helpful votes
This was my second time staying at this hotel. Location is quite excellent, and the live music during many evenings is definitely an attractive feature, particularly in the current environment with the COVID restrictions. Staff was excellent. The hotel itself emanates a luxurious ambiance across the board, though it also feels somewhat run down at times (albeit quite clean). Housekeeping is responsive. Room service is absurdly expensive, so we didn't bother trying their food, especially since there are so many great culinary options within walking distance. All in all, I'd recommend it.
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Date of stay: March 2021
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PRICE RANGE
$286 - $816 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton new orleans hotel new orleans, new orleans ritz carlton, ritz new orleans, ritz carlton new orleans
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
452
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Frequently Asked Questions about The Ritz-Carlton, New Orleans
Which popular attractions are close to The Ritz-Carlton, New Orleans?
Nearby attractions include Clue Carre - New Orleans' First Live Escape Game (0.2 miles), Our Sacred Stories (0.2 miles), and Immaculate Conception Church (0.10 miles).
What are some of the property amenities at The Ritz-Carlton, New Orleans?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton, New Orleans?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz-Carlton, New Orleans?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz-Carlton, New Orleans?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Ritz-Carlton, New Orleans?
Conveniently located restaurants include GW Fins, Mambo's, and Olde Nola Cookery.
Are there opportunities to exercise at The Ritz-Carlton, New Orleans?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The Ritz-Carlton, New Orleans located near the city center?
Yes, it is 0.6 miles away from the center of New Orleans.
Are any cleaning services offered at The Ritz-Carlton, New Orleans?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton, New Orleans?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton, New Orleans offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.