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The Ritz-Carlton, New Orleans

3,192 reviews
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Traveler (762)
Room & Suite (261)
Dining (66)
Overview
  • Excellent65%
  • Very good21%
  • Average9%
  • Poor4%
  • Terrible1%
Travelers talk about
“club level”(380 reviews)
“davenport lounge”(143 reviews)
“jeremy davenport”(76 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
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Offers from The Ritz-Carlton, New Orleans
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Rooms
Feb 7Feb 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,192)Write a Review
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293
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1,936
678
293
153
60
Show reviews that mention
All reviewsclub leveldavenport loungejeremy davenportmaison orleanscanal streetfrench quarterlive jazzbeautiful hotelturn down servicethird floorconcierge serviceluxury hotelbeignetsfitness centermardi grasthe location is perfectvalet parking
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1 - 5 of 3,120 reviews
Reviewed yesterday

An old but decent hotel with very good food and OK service, but the noise is terrible in the hallways and outside. Had a suite on the 15th floor where one of the suites is rented out full time for full time parties, including booming...More

Thank 531howardk
Reviewed 2 days ago

Had to attend a conference at this hotel in New Orleans, and was very pleased with the hotel overall. Of course, superb Ritz staff and hospitality. Could use a facelift in some areas, but the location is so great. Easy walk or street car ride...More

Thank Bryan G
Reviewed 4 days ago via mobile

With the Ritz-Carlton brand in mind as well as the expensive service prices, I was expecting my spa visit to be one of the nicest ever. I was so disappointed by almost everything. The spa is in need of a total renovation. Everything looks old...More

Thank superbruton
Response from JOliver-GM, General Manager at The Ritz-Carlton, New OrleansResponded 3 days ago

Dear superbruton, Thank you for sharing your comments with the Trip Advisor Community regarding your recent experience while visiting The Ritz-Carlton, New Orleans Spa. I am sorry to learn that your experience was not as enjoyable as you would have hoped. Our Credo states that...More

Reviewed 4 days ago

Ok I must admit I was a bit giddy about my first stay at a "Ritz". I mean all my life its been exclusive, for the wealthy traveler. So needless to say I wasn't as impressed or as in awe as I thought I would...More

Thank Cecelia S
Response from JOliver-GM, General Manager at The Ritz-Carlton, New OrleansResponded 3 days ago

Dear CeCe1326, Thank you for sharing your feedback with the Trip Advisor Community regarding your recent experience at The Ritz-Carlton, New Orleans. I am sad to learn that your stay was not as memorable as one would expect from The Ritz-Carlton Brand. This is certainly...More

Reviewed 5 days ago

The Ritz and Club Level experience was wonderful ... Kathy and her team took such great care of our family group and made my 60th birthday even more special. The food in the Club level was perfect for our needs as we still dined out...More

Thank Glenda C
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Pool
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
$349 - $946 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in New Orleans
#7 Luxury Hotel in New Orleans
#14 Business Hotel in New Orleans
#25 Family Hotel in New Orleans
#27 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$349 - $946 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in New Orleans
#7 Luxury Hotel in New Orleans
#14 Business Hotel in New Orleans
#25 Family Hotel in New Orleans
#27 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (762)
Room & Suite (261)
Dining (66)
Pool & Beach (7)
Hotel & Grounds (485)
Bathroom (52)
Business Center & Event Rooms (14)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
Afifa A
August 25, 2017|
AnswerShow all 5 answers
Response from Ian M | Reviewed this property |
Certainly not all exclusive however if you do book on the Executive level you will have access to an outstanding executive lounge where food and drink is available all day - effectively it could be all inclusive.
1
Vote
John J
August 14, 2017|
AnswerShow all 5 answers
Response from M R | Reviewed this property |
I beg to differ. Maybe some of the smaller parades do not pass by there. But all major Mardi Gras parades do pass by hotel on Canal street. We go every year since Katrina.
0
Votes
ciaobene2
July 20, 2017|
AnswerShow all 5 answers
Response from melissavazquez2017 | Reviewed this property |
hey don't open at least in my room
0
Votes
Room Tips
"Avoid the 15th floor"
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"Great meals served in the Ritz club for suites on the club floor."
Read review
"Any room at Club Level"
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"Stay at The Saint next door."
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