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The Ritz-Carlton, New Orleans

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921 Canal Street, New Orleans, LA 70112
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The Ritz-Carlton, New Orleans
The Ritz-Carlton, New Orleans
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2,066 Reviews from our TripAdvisor Community

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Showing 2,010: English reviews
Atlanta
Level Contributor
135 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

For the amount of money we paid $450 per night, you would think that the rooms would be outstanding. They were not. In fact, we were given a "handicap" room and the bathroom was very small. The room smelled musty and very small as well. I've stayed at Ritz Carlton's before and this one left me scratching my head. Location... More 

Helpful?
Thank paralegal777
JOliver-GM, General Manager at The Ritz-Carlton, New Orleans, responded to this review

Dear Paralefal777, Thank you for sharing your feedback with the Trip Advisor Community regarding your recent experience at The Ritz-Carlton, New Orleans. I am sad to learn that your expectations were not met in our hotel. I value your comments and will use them to improve the service and products we offer our guests. Please feel free to reach out... More 

Fort Irwin, California, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

From the moment we pulled up in our vehicle the service was great. We were there with our baby and our two dogs everyone from the valet to our concierge was very nice and welcoming. Our room was beautiful and clean and lots of room for all of us. We got settled in and dressed walked to Bourbon Street the... More 

Helpful?
Thank Yariana C
Level Contributor
233 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We were unexpectedly upgraded to a suite, probably because we came at an off peak time of year. Spectacularly comfortable, with a separate bedroom/bathroom area on a lower level 5-6 steps). Gym/spa downstairs isn't five-star but is completely sufficient.

Helpful?
Thank steventobolsky
Washington DC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the first step on the property my experience was fabulous! From check-in to check-out room was clean and sooo comfortable! The employees were friendly from the front door to your floor. You didn't pass an employee who didn't speak. Would love to see more New Orleans seafood dishes on the menu in the restaurant like Crawfish, Catfish just to... More 

Helpful?
Thank vmcneary
Palm Springs, California
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Gorgeous property. Comfortable room, great service. Loved dining in the outside garden/courtyard area. Staff was helpful and very welcoming and professional. The bed was one of the most comfortable I've ever slept in. Great stay overall...I loved it!

Helpful?
Thank lechienblanc
Pittsburgh, PA
Level Contributor
113 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a work conference. Very nice facility and fabulous food. The room I was given was "historic", but that didn't mean it looked old/shabby. Bathroom appeared to be fairly recently updated and bed was very comfortable. They have a streaming option on the TV, so don't forget to have your HULU or Netflix passwords with you. Housekeeping was... More 

Helpful?
1 Thank djd11
Coral Gables, Florida
Level Contributor
74 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 251 helpful votes
5 of 5 stars Reviewed 1 week ago

The club level at the Ritz is totally worth the additional cost. Staying at the club level at this hotel is like a hotel within a hotel. Offering a small boutique feel even though you are in a large hotel. The staff at the club lounge are great. The lounge has a nice variety of complimentary wines and champagne. The... More 

Helpful?
Thank AlexRosell
South Bend, Indiana
Level Contributor
109 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

Right in the middle of the action but a quiet getaway. The hotel is close to everything and walking distance to most. The rooms were well appointed and quiet. The courtyard was nice for drinks after a day of work. It really has the old school feel. The conceirge was very helpful in finding the best fried chicken in the... More 

Helpful?
1 Thank bmwdiscman
Atlanta, Georgia
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Although I gave this hotel very good solid 4 stars even though during my stay they drop the ball. The service recovery was very good,they acknowledge how they failed in thier service and made it very tremendous effort to make things right. And that matter to me alot. I was very pleased with the club level service. Club level at... More 

Helpful?
Thank D4chesi
lake mary, fl
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Great room (suite) facing the courtyard and lovely welcome. Very nice valet parking. This hotel is lovely but also very, very busy. Left Sunday morning with elevator issues and everyone trying to leave at the same time. Staff was very helpful and gracious, music on the weekend evenings is really good, lovely spa! Beds were very comfy and accommodations luxurious.

Helpful?
Thank mainlm
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Closed due to damage from Hurricane Katrina until December, 2006. ... more   less 

Additional Information about The Ritz-Carlton, New Orleans

Address: 921 Canal Street, New Orleans, LA 70112
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $229 - $636 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz-Carlton, New Orleans 4.5*
Number of rooms: 452
Reservation Options:
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Also Known As:
The Ritz-Carlton New Orleans Hotel New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans
Hotel Style:
#5 Spa Hotel in New Orleans
#10 Luxury Hotel in New Orleans
#14 Business Hotel in New Orleans
#27 Romantic Hotel in New Orleans
#32 Family Hotel in New Orleans
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