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Doubletree by Hilton Hotel New Orleans

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Traveler (120)
Room & Suite (47)
Pool & Beach (3)
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Overview
  • Excellent56%
  • Very good27%
  • Average9%
  • Poor4%
  • Terrible4%
Travelers talk about
“double tree”(28 reviews)
“warm cookies”(13 reviews)
“front desk”(85 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Doubletree by Hilton Hotel New Orleans
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Doubletree by Hilton Hotel New Orleans
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun 3Jun 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (547)
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530 results
Traveler rating
289
141
50
27
23
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LanguageEnglish
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289
141
50
27
23
Show reviews that mention
All reviewsdouble treewarm cookiesfront deskgreat locationcanal streetfrench quarterusb portsharrah's casinorestaurant staffwithin walking distanceone night stayhotel is perfectshort walkthe room was nicemardi graswarehouse districtconvention center
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1 - 5 of 530 reviews
Reviewed today via mobile

The first desk agents treated us so poorly. Overcharged us with no explainations whatever. Locked us out of our room, and failed to explain why, even though we went to the desk 5 times to have the key replaced. Made threats towards two guests who...More

Thank Kameelah E
Hotel's Favorite
Reviewed April 2, 2018

Last minute decision to stay in New Orleans. Called around but had no luck until the Doubletree. So glad we got in here. From check in to check out the staff was wonderful. Received 3 warm cookies, assistance with our luggage and car. Our room...More

2  Thank Maddy122355
Response from Scott_GM_DoubleTree, General Manager at Doubletree by Hilton Hotel New OrleansResponded April 3, 2018

Maddy122355, Thank you so much for the wonderful review. We're happy that you choose to stay with us last minute and that and that our staff took good care of your right from the beginning. We appreciate you for being our guest and look forward...More

Reviewed today

Can’t say enough about the staff from the front desk, housekeeping to the bellmen , helpful courteous and very friendly No matter what time of the night it was! They were most helpful with some personal issues we had during the night as well as...More

Review collected in partnership with DoubleTree by Hilton
Thank Lynne O
Reviewed yesterday via mobile

Where do I begin! The night before check in someone called from the hotel and was requesting 1st night room and tax to hold the room. I didnt have any problem even though most hotels wait until day of check in to do credit card...More

Thank Damarkus H
Reviewed 2 days ago

We stayed here 6 months before and it was agreat experience so we returned what a nightmare. Over all it was a poor stay. Room stunk, TV didn't work, pool was dirty and overly drunk people at pool where security had to be called.More

Review collected in partnership with DoubleTree by Hilton
Thank kendebbie4
Response from Scott_GM_DoubleTree, General Manager at Doubletree by Hilton Hotel New OrleansResponded yesterday

kendebbie4, We are very sorry that we failed you on this visit and that we did not live up to our standards from the last stay. This has been shared with our maintenance and housekeeping teams to ensure these issues are addressed. It's my understanding...More

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Most Booked Properties in New Orleans
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$137 - $389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms
Details
Price range
$137 - $389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (120)
Room & Suite (47)
Pool & Beach (3)
Dining (2)
Business Center & Event Rooms (8)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
ndunne2018
May 8, 2018|
AnswerShow all 4 answers
Response from Scott_GM_DoubleTree | Property representative |
Hello ndunne2018, Yes, we can certainly store your luggage and valet your vehicle if the room is not ready when you arrive. We look forward to your visit.
1
Vote
EaglesMom
February 26, 2018|
AnswerShow all 3 answers
Response from Scott_GM_DoubleTree | Property representative |
Okay great. We look forward to your visit.
1
Vote
annanidonnchadha
December 3, 2017|
AnswerShow all 8 answers
Response from Cristhian H | Property representative |
annanidon, The shuttle is $24 per person and it will make multiple stops at other hotels. My suggestion would be Uber as there is not extra charge for additional passengers as long as is 4 or less people. It should be... More
1
Vote
Room Tips
"higher floors are quieter from the street traffic"
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"Ask for a river view and higher up floor and NOT beside the elevator."
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"Make sure to ask for room not next to the elevator"
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"Choose a room at a different hotel"
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