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Doubletree by Hilton Hotel New Orleans

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300 Canal St, New Orleans, LA 70130-1104
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (206)
Room & Suite (130)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Doubletree by Hilton Hotel New Orleans
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#51 of 177 hotels in New Orleans
Location
Cleanliness
Service
Value
Travelers' Choice
DoubleTree by Hilton Hotel New Orleans is perfectly located next to Harrah's Casino along Canal Street and across from the French Quarter. Local sites and attractions such as Jackson Square, Bourbon Street, Audubon Aquarium of the Americas and Shops at Canal Place are all within close walking distance. Only a short three blocks from the Arts & Warehouse with top museums, art galleries and restaurants our hotel serves as the perfect base to explore the city no matter what your age or interests may be.
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Room & Suite (130)130
Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Paid private parking nearby
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Fax / photocopying
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
1,240Reviews55Q+A82Room tips
Traveler rating
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Popular mentions
Lauren F wrote a review Aug 2020
1 contribution
It was not an ideal reason for a visit but a very comfortable stay during our evacuation due to Hurricane Laura. The staff was most accommodating - very clean and well kept hotel as well as a fantastic location! Staying here again is a must!
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Date of stay: August 2020Trip type: Traveled on business
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Response from Cristhian Hernandez, Guest Services / Front Office at Doubletree by Hilton Hotel New Orleans
Responded 2 weeks ago
laurenfP7650VY, Thank you so much for the great review and glad you had a wonderful visit under such difficult situation. We certainly hope you come back under normal circumstances and we're confident you will have a memorable visit. Best, Cristhian
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shirleyb0wers wrote a review Jul 2020
Alameda, California2 contributions5 helpful votes
We loved our stay at the DoubleTree. It was so convenient. The staff from the front desk, the tour desk lady( who developed laryngitis) to the wonderful Dionte’ at the outside bell desk. I specifically asked him for his name because he was so friendly, helpful, and proud to be an ambassador for his great city. It is always fun to see cities, but much more fulfilling to meet great people. Dionte’ qualifies as a great person. Just doing the little extra means a lot to an anonymous tourist. Thank you DoubleTree for a wonderful stay!!
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Date of stay: February 2020Trip type: Traveled with family
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Response from Cristhian Hernandez, Guest Services / Front Office at Doubletree by Hilton Hotel New Orleans
Responded Jul 18, 2020
Thank you for the glowing review, shirleyb0wersl! We appreciate your patronage and compliments to the staff. We can't wait to welcome you back in the near future.
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alohaoedoc wrote a review Jul 2020
tennessee36 contributions13 helpful votes
Stayed first time here...have visited Nola 6+ times a year, using MSY as my “fly out of” airport....just ready for a change in hotel “families.” Greeted by Destiny and you could see her smile beaming through her mask! She made one feel like one was appreciated to be in that establishment and was very informative to other clients in the lobby. Upon leaving the next am I was greeted by Brianna...another jewel in the DT crown! DON’T LET THESE TWO GET AWAY, HILTON!
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Date of stay: June 2020
Location
Service
Sleep Quality
Room Tip: River view
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Response from Cristhian Hernandez, General Manager at Doubletree by Hilton Hotel New Orleans
Responded Jul 15, 2020
alohaoedoc, Thank you so much for the glowing review and compliments of both Destiny and Brianna. We could not agree more that they are both "jewels" and we're proud to have them being part of our team. We certainly hope to see you back on your next visit to Nola and we're confident you'll have another memorable experience! Best, Cristhian
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Bridgett S wrote a review Jun 2020
3 contributions
The customer service was excellent, especially as we all worked around the COVID crap. The location was convenient to all the best attractions. This was the best place we’ve stayed in NOLA Highly recommend!
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Date of stay: June 2020Trip type: Traveled with friends
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Response from DoubletreeNOLA, Director of Sales at Doubletree by Hilton Hotel New Orleans
Responded Jul 1, 2020
Thank you for letting us know our team did an excellent job during your stay, Bridgett! This has certainly been a challenging time for everyone but we're happy to know that we had a positive impact on your time in New Orleans.
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Matt E wrote a review Jun 2020
Rineyville, Kentucky3 contributions
The people of the Hilton Double Tree NO were a shining example of how to treat guests. I was able to communicate pre-visit with questions about the hotel, the city, and get recommendations. Destiny was amazing in setting up a surprise treat for our anniversary as well as ensure we had a room we wanted. Everyone smiles and acts like they genuinely care. Only drawback was that during the pandemic, their housekeeping services were more limited than I think they should have been. But again, the service was worth dealing with almost anything else.
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Date of stay: June 2020
Value
Service
Sleep Quality
Room Tip: Ask for a view of the river
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Response from DoubletreeNOLA, Director of Sales at Doubletree by Hilton Hotel New Orleans
Responded Jul 1, 2020
Thank you for the glowing review, Mattel! We appreciate your patronage during this unprecedented time and hope you come to visit New Orleans again soon!
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Previous
PRICE RANGE
$126 - $385 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree new orleans, doubletree hotel new orleans, new orleans doubletree
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
367
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Frequently Asked Questions about Doubletree by Hilton Hotel New Orleans
Which popular attractions are close to Doubletree by Hilton Hotel New Orleans?
Nearby attractions include Escape My Room (0.2 miles), The Escape Game New Orleans (0.2 miles), and The Sazerac House (0.1 miles).
What are some of the property amenities at Doubletree by Hilton Hotel New Orleans?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Doubletree by Hilton Hotel New Orleans?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Doubletree by Hilton Hotel New Orleans?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Doubletree by Hilton Hotel New Orleans?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Doubletree by Hilton Hotel New Orleans?
Conveniently located restaurants include Southern Candymakers, Criollo Restaurant, and St. James Cheese Company.
Are there opportunities to exercise at Doubletree by Hilton Hotel New Orleans?
Yes, guests have access to a pool and a fitness center during their stay.
Is Doubletree by Hilton Hotel New Orleans located near the city center?
Yes, it is 0.6 miles away from the center of New Orleans.
Are any cleaning services offered at Doubletree by Hilton Hotel New Orleans?
Yes, dry cleaning and laundry service are offered to guests.
Does Doubletree by Hilton Hotel New Orleans offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Doubletree by Hilton Hotel New Orleans?
Many travelers enjoy visiting Our Sacred Stories (0.6 miles), Hermann-Grima House (0.5 miles), and Longue Vue House and Gardens (3.9 miles).