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Doubletree by Hilton Hotel New Orleans

Cancelon$101*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
$149*
$101*
$149*
$149*
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Doubletree by Hilton Hotel New Orleans
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121 Reviews from our TripAdvisor Community

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Showing 118: English reviews
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Huntington Beach, California
Reviewed yesterday NEW

I don't even know where to start to share my absolutely amazing experience with the DoubleTree and their wonderful staff. First of all, I believe that this place is the best kept secret for NOLA weddings. If you are even questioning where in downtown to have your wedding, the DoubleTree needs to move to the top of the list! Planning...

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Helpful?
Thank dimakwedding2017
dc
HOTEL’S FAVORITE REVIEW
Reviewed April 14, 2017

If you are looking for the PERFECT location to enjoy the French Quarter, this is it! If you are looking at any of the river-front festivals, this hotel is the perfect location. If you are wanting the Bourbon Street experience, the walk is only a few blocks and the best thing about this hotel is you don’t have all the...

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Helpful?
1Thank doroughg
About Hotel's Favorite Review
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

doroughg, We're excited hat you got to experience everything that New Orleans has to offer only a few steps away from our hotel. We agree that we're in a perfect location and glad you took advantage of it. We have also taken the time to recognize Olivia for taking such good care of you. She certainly appreciates your kind words...

Baton Rouge, Louisiana
Reviewed yesterday NEW

From the moment we checked in, we were treated like royalty. The room was spacious and comfortable, the bed was heavenly, and the service was excellent. The staff made sure that everything was to our liking and we were well taken care of. The location is so close to everything. We will definitely be staying here again.

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Helpful?
Thank Rickswife2
Bush, Louisiana
Reviewed 2 days ago NEWvia mobile

We stayed here for my daughter's wedding. We thought a Jr Suite would be a nice upgrade since lots of friends & family would be here. But the room lacked in - hanging space & was not a separated room. The hanging area was ONLY good for shirts & pants. Nothing to even accommodate a knee length dress much less...

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Helpful?
Thank JerMac2013
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

JerMac2013, We sincerely apologize the for the disappointing experience with the Jr. Suite and the breakfast during your stay. We will certainly use your feedback as a training opportunity and make improvements with our team. Please reach out to me at your earliest convenience so that we may able to make this better. My email is cristhian.hernandez@hilton.com. Thank you and...

Tallahassee, Florida
Reviewed 3 days ago NEW

Stopped eating breakfast at hotel, the food was terrible, the valle' service actually illegally parked my car, it was booted by the police. It took an hour to get it unbooted and to the hotel, then they lost the keys!! The rooms were adequate.

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Helpful?
Thank John F
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

John F, We are disappointed to hear that we failed you on this visit. We take this type of feedback very serious and have shared it with our Restaurant & Parking managers to address it with the team. If you have a moment, please feel free to email me at cristhian.hernandez@hilton.com to allow us the opportunity make this right for...

Huntington Beach, United States
Reviewed 4 days ago NEW

We stayed in one of the pool suites, and our room was FANTASTIC! From the moment we walked in to the hotel, we felt at home and well taken care of. Our room was so nice, I love the new renovations! The bed was so comfortable as well. Can't wait for our next stay!

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Helpful?
Thank 729maryanneh
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

729maryanneh, Thank you so much for the wonderful review and we're thrilled that you had an amazing stay at our hotel. We're glad that our staff made you feel at home and that you enjoyed our newly remodeled suite. We can't wait to have the opportunity to serve you again soon! Sincerely, Cristhian H.

Reviewed 4 days ago NEWvia mobile

Had a great time at this hotel. Excellent stay. Staff was wonderful. Always texting me to see if we needed anything extra. Would definitely Love to go back. Great location to everything. Room was very nice also.

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Helpful?
Thank Jennifer S
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

Jennifer S, We love to hear when our guest have a great time with us and are glad this was the case during your stay. We're happy that you enjoyed the location, room, and best of all our wonderful staff. We look forward to being your hotel of choice when your travels you bring you back to the area. Sincerely,...

Baton Rouge, Louisiana
Reviewed 4 days ago NEWvia mobile

We have stayed at this hotel many times. This is our first time since their major renovation. It's looks amazing! Bright, clean, awesome location, hospitable staff! Thank you James and Ralph for being so kind and helpful! We look forward to our next stay with you!! #welovenola

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Helpful?
Thank Jamie T
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

Jamie T, We are very to happy to hear that you were surprised with our renovation and we couldn't agree with you more as we love our brand new hotel as well. We'll be sure to recognize James & Ralph for their efforts in accommodating you. Thank you and we'll see you when you come back to NOLA. Sincerely, Cristhian...

tel aviv
Reviewed 5 days ago NEWvia mobile

Was staying at hotel for 4 nights and had the worst experience. The hotel decided to PAINT my room door from the outside while I was sleeping. I got up dressed to my business meeting opened my room and my entire cloth and shoes were painted. I complained to the local manager but she only smiled suggested she will take...

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Helpful?
1Thank extaza
Scott_GM_DoubleTree, General Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

Hello Extaza, I am truly sorry we failed you. We do train and instill a service culture, and empower the team to making it right here at the hotel. We are looking into why this didn't happen for you. We would be happy to replace your shoes, and any items that were damaged due to the paint. I feel terrible,...

Reviewed 6 days ago NEW

The positive, the beds are incredibly comfortable, it's a good location, and the upper floors have great views. The bad, as someone mentioned before the elevator is really loud and if you are on the river side (elevator side) you can hear the elevator go up and down through the HVAC. If you are a light sleeper bring earplugs. As...

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Helpful?
Thank Anna S
kretpa, Director of Sales at Doubletree by Hilton Hotel New Orleans, responded to this review

Hi Anna - We've received many guest comments lately indicating their stay was both quiet and restful. It's unfortunate to hear you did not have the same experience and for that we apologize. Thank you for letting us know about the ceiling in 1116. Our Engineering Team is headed to that room this morning to address the issue. We're happy...

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06/04/2017 06/05/2017
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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel New Orleans is perfectly located next to Harrah's Casino along Canal Street and across from the French Quarter. Local sites and attractions such as Jackson Square, Bourbon Street, Audubon Aquarium of the Americas and Shops at Canal Place are all within close walking distance. Only a short three blocks from the Arts & Warehouse with top museums, art galleries and restaurants our hotel serves as the perfect base to explore the city no matter what your age or interests may be. ... more   less 

Additional Information about Doubletree by Hilton Hotel New Orleans

Address: 300 Canal St, New Orleans, LA 70130-1104
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $119 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel New Orleans 3.5*
Number of rooms: 367
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotwire, Hotels.com, Orbitz, Travelocity, Cheap Tickets, Priceline, Evoline ltd, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your Doubletree by Hilton Hotel New Orleans reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree New Orleans
Doubletree Hotel New Orleans
New Orleans Doubletree
Hotel Style:
#7 Spa Hotel in New Orleans
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Questions & Answers

Here's what travelers have asked, with answers from Doubletree by Hilton Hotel New Orleans staff and other travelers.
23 questions
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Spanish Fort, Alabama
Hattiesburg, Mississippi
9 months ago
Columbus, Georgia
11 months ago

See all questions (23)

Questions? Get answers from Doubletree by Hilton Hotel New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great views from both sides! The higher the better views!”
729maryanneh, 4 days ago | Read review
“Higher floors have better views.”
Hobro3, 1 week ago | Read review
“higher roooms with view of Mississippi.”
Nikkimich, 3 weeks ago | Read review
“get as far away from elevators as possible. Plan to wait over 30 mins to get your car from a $40/night valet.”
  • This is the air filter above your head when you walk in room.
ShardShop, 3 weeks ago | Read review
“I think a higher room is best, so you can see out --- it's beautiful.”
TEXASconnie, Apr 12, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$101* /night
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Prices are for 1 room, 2 adults
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