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Doubletree by Hilton Hotel New Orleans

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Doubletree by Hilton Hotel New Orleans
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1,809 Reviews from our TripAdvisor Community

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Showing 1,756: English reviews
Goa, India
Level Contributor
283 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were here in June mid. Love the location of the place, its right on the canal street, where all the streetcars will be moving. The rooms are nice and clean. The staff is good. Happy to have starbucks down

Helpful?
Thank Vishu008
San Mateo, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

We recently stayed for four days in New Orleans for a family reunion. We were in a newly remodeled room (room 1508), that looks beautiful and fresh, but I can't help but think it was designed without a final user test-drive, and certainly not with women in mind. The things that struck me as off were: 1. It was strangely... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Andrea R
California
Level Contributor
322 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We visited new orleans in June.This was my first stay in Hilton . I liked the location of the place . The staff at the reception were nice. We opted for go green service hence had no housekeeping stuff.

Helpful?
Thank SVC17
2 of 5 stars Reviewed 3 days ago NEW

I spent to much money to stay in the room that has two full sized beds, rusting fixtures, and construction going on. But if you go on the 14th floor it was just like we stepped into a whole new world that is not right, for people to pay that amount of money.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank LAKEITHA M
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

Lakeitha M, We apologize that we failed you on this visit and that our accommodations were below standards. We are working on remodeling our entire facility and should be completed by late fall. We hope that you have the opportunity to visit us again in the future so that you may experience our brand new product. We appreciate you feedback... More 

Castle Pines, Colorado
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

This Doubletree is close enough to the French Quarter to be convenient, but far enough away to get some rest. You can walk or take a short cab ride to Bourbon Street. Harrah's Casino is just across the street if you get the urge to play. We enjoyed a drink and watched a little football in the Wow Cafe before... More 

Helpful?
Thank Ron E
Fort Worth, Texas
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

Non-functioning a/c in "newly renovated room". Unresponsive staff when problem could not solved. Had to contact Corporate to be moved to another hotel. Returned on 2nd day to a "marginally" functioning a/c.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank cevals
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

cevals, We are very sorry that we could not solve the issue with the air conditioner and kept you from enjoying your stay with us. Rest assure we are currently addressing this to keep it from re-occurring. It is our sincerely hope that you may visit us again as we're confident you will have a better experience. Sincerely, Cristhian H. More 

Stavanger, Norway
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Hotel has a great location if you are heading for Bourbon street. Well kept and clean rooms however our experience got ruined by a terrible noise in our room, like a buzzing sound that kept going up and down. The ceiling has small square polystyren and we kept having to get up during night to hit them as they kept... More 

Helpful?
Thank Ragnar40
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

Ragnar40, We sincerely apologize for the unacceptable stay at our property. We are sorry for the noise in the room and the inability of our staff to make this right for you. We agree this is not indicative of our service but will use your feedback as a training opportunity with our team. We do hope that you may give... More 

Saint Paul, Minnesota
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

DoubleTree New Orleans staff was pleasant, even before our arrival. DoubleTree representatives were understanding, comforting, and encouraging in their communications with us, especially throughout the numerous calls to communicate that our flight would get us in 6 hours after our scheduled arrival time. The e-mailed information that was received prior to our arrival date did leave something to be desired.... More 

Helpful?
Thank MorMorBev
Melbourne, Australia
Level Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We had five nights here. Check in smooth and given a yummy warm choc chip cookie. Room had recently been refurbished so was lovely spacious and new. Huge big king size bed very comfy. Ice machine didn't work whole time we were there but wasn't really a big deal. Would have loved safe in room but we were able to... More 

Helpful?
Thank Susanna61
Washington DC, District of Columbia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Hotel was very clean and all staff was professional and kind. Excellent Bar/Grill beneath hotel with great service. Couldn't ask for a better location directly across from Mall, great food & Casino if your into that type of thing. Would definitely go back

Helpful?
Thank Monique A
Opal O, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

Monique A, Thanks for sharing the details of your visit. We hope that you will find your way back and visit us again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Central Business District

Neighborhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel New Orleans is perfectly located next to Harrah's Casino along Canal Street and across from the French Quarter. Local sites and attractions such as Jackson Square, Bourbon Street, Audubon Aquarium of the Americas and Shops at Canal Place are all within close walking distance. Only a short three blocks from the Arts & Warehouse with top museums, art galleries and restaurants our hotel serves as the perfect base to explore the city no matter what your age or interests may be. ... more   less 

Additional Information about Doubletree by Hilton Hotel New Orleans

Address: 300 Canal St, New Orleans, LA 70130-1104
Location: United States > Louisiana > New Orleans > Central Business District
Price Range: $120 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel New Orleans 3.5*
Number of rooms: 367
Reservation Options:
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Also Known As:
Doubletree New Orleans
Doubletree Hotel New Orleans
New Orleans Doubletree
Hotel Style:
#7 Spa Hotel in New Orleans
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